--- title: Bigin by Zoho CRM Reviews meta\_title: 'Bigin by Zoho CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 875 reviews by the users' company size, role or industry to find out how Bigin by Zoho CRM works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 875 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Bigin by Zoho CRM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Bigin by Zoho CRM but has limited features. Are you part of the Bigin by Zoho CRM team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively. * * * Seller [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) Discussions [Bigin by Zoho CRM Community](https://www.g2.com/products/bigin-by-zoho-crm/discuss) Languages Supported Arabic, Bulgarian, Czech, Danish, German, English, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Zoho Corporation Show More ## Pricing Pricing provided by Bigin by Zoho CRM. ### Free Edition $0.00 ### Express Edition $7.00 [ View More Pricing Information ](https://www.g2.com/products/bigin-by-zoho-crm/pricing) ## Top-Rated Alternatives [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Freshsales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshsales") Freshsales 4.5/5(1,236) ](https://www.g2.com/products/freshsales/reviews) [ ![Pipedrive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pipedrive") Pipedrive 4.3/5(3,106) ](https://www.g2.com/products/pipedrive/reviews) [ View All Alternatives ](https://www.g2.com/products/bigin-by-zoho-crm/competitors/alternatives) ## User Insights Average based on 875 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ## Bigin by Zoho CRM Integrations (40) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Boomerang for Gmail ](https://www.g2.com/products/boomerang-for-gmail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Calendly ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Callyzer ](https://www.g2.com/products/callyzer/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CRM Assistant for Gmail™ 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Avatar Image") Hostinger ](https://www.g2.com/products/hostinger/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Mailchimp Email Marketing ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kit ](https://www.g2.com/products/convertkit-kit/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Linked Helper ](https://www.g2.com/products/linked-helper/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lusha ](https://www.g2.com/products/lusha/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Make ](https://www.g2.com/products/integromat-by-celonis-make/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Meta ](https://www.g2.com/products/meta-ai-meta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Meta Audience Network ](https://www.g2.com/products/meta-audience-network/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Excel 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Books ](https://www.g2.com/products/zoho-books/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Campaigns ](https://www.g2.com/products/zoho-campaigns/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews)[ ![Product Avatar 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Projects ](https://www.g2.com/products/zoho-projects/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Phone ](https://www.g2.com/products/zoom-zoom-phone/reviews) Show More ![Sourabh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sourabh K.") SK Sourabh K. Founder Small-Business (50 or fewer emp.) 1/26/2026 "Easy to Use, Quick to Implement—Great Value CRM for Small Teams" 4.5/5 What do you like best about Bigin by Zoho CRM? Bigin by Zoho CRM is very easy to use and quick to implement. The pipeline-based lead management and task reminders help manage follow-ups efficiently. It is perfect for small teams and offers good value for money. Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? Advanced automation and customization options are limited. For larger teams or complex sales processes, more advanced features would be helpful. Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Bigin by Zoho CRM helps us solve problems related to lead tracking, missed follow-ups, and unorganized sales data. It centralizes all customer information, simplifies pipeline management, and ensures tasks and reminders are followed on time. This improves team productivity, sales visibility, and overall workflow efficiency. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MA Mohammad Afshinfar A. Supply Chain Analytics Small-Business (50 or fewer emp.) 3/24/2026 "Clear, Easy-to-Follow Pipeline with Great Filters and Calendar Overview" 5/5 What do you like best about Bigin by Zoho CRM? The pipeline is easy to follow, and it’s always clear what the current step is. The task filters are very well designed. Assigning people is straightforward, and the calendar also gives a great overview of everything. Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? The sub-pipeline is a little confusing at first, but you’ll get used to it over time. Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Tasks follow-up and deadline reminders. It’s very helpful for sales proposals and for staying on top of sales follow-ups. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Peter K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter K.") PK Peter K. Co-Founder & CEO Small-Business (50 or fewer emp.) 10/14/2025 "A powerful yet refreshingly simple CRM that just works" 4.5/5 What do you like best about Bigin by Zoho CRM? I love how clean and intuitive the interface is — everything is easy to find and manage without extra clicks. The visual pipelines, automation options, and excellent mobile app make it simple to stay on top of deals anywhere. It’s perfectly balanced between functionality and simplicity, ideal for small, fast-moving teams like ours. Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? Some customization options are still limited, especially when it comes to building more complex automations or advanced reports. Integrations beyond the Zoho ecosystem could also be smoother. These are minor issues, but improving them would make Bigin nearly perfect for scaling teams. Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Bigin helps us centralize all client and lead information in one place, eliminating messy spreadsheets and scattered email threads. It keeps our sales process transparent and structured, so every team member knows the exact stage of each deal. Automated reminders and activity tracking ensure we never miss a follow-up, while reports help us understand performance and forecast revenue more accurately. Overall, it saves time, reduces errors, and makes our client management process far more efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic UG Udit G. HEAD OF OPERATIONS Small-Business (50 or fewer emp.) 6/1/2026 "Incredibly Easy to Use and Helpful" 5/5 What do you like best about Bigin by Zoho CRM? most helpful feature is the ease of using this software Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? so far I have not experienced any downside Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? helping us to keep our customers information up to date and tracking all the business in one place Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Shaun Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shaun Z.") SZ Shaun Z. Director Business Development Small-Business (50 or fewer emp.) 5/7/2026 "Easy Setup, Great Pricing—Bigin Keeps CRM Simple" 5/5 What do you like best about Bigin by Zoho CRM? I like Bigin because it is easy to use and not complicated to set up. Pricing is very good as well Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? Maybe ability to sync with LinkedIn would make it more powerful Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Every business needs to grow and Bigin helps us grow our business with their CRM Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Small-Business (50 or fewer emp.) 8/5/2026 "Beginner-Friendly CRM That’s Easy for Small Businesses" 4.5/5 What do you like best about Bigin by Zoho CRM? It's ease of use for beginners. It is not overwhelming for small businesses starting a CRM journey Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? The user guide video could be linked to each aspect directly on the portal Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Ease of maintaining and following up in bound leads Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 12/23/2025 "Effortless Sales Management with Intuitive Simplicity" 4/5 What do you like best about Bigin by Zoho CRM? What stands out most to us about Bigin by Zoho CRM is how it blends simplicity with a well-organized structure. The platform provides a straightforward sales pipeline, makes managing contacts and deals effortless, and ensures we receive timely follow-up reminders all without the overwhelming features of a more complex CRM. Our team was able to get started with it quickly, and it has brought greater clarity, consistency, and efficiency to our sales process. Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? One drawback we've found with Bigin by Zoho CRM is the lack of advanced features as our requirements expand. The automation and reporting tools are quite basic, and there are limitations when it comes to more in-depth customization. While it performs well for straightforward, organized sales workflows, teams that are growing or require more flexibility and sophisticated analytics might find it insufficient over time. Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Bigin by Zoho CRM addresses the challenge of having lead and sales information spread across different places by consolidating everything into a single, organized system. It enables us to keep our leads in order, monitor deals as they move through well-defined pipeline stages, and handle follow-ups reliably, ensuring that no opportunities slip through the cracks. As a result, we've seen faster response times, higher conversion rates, and our team now enjoys greater visibility and control over the sales process, which has directly contributed to more predictable and efficient growth. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Hiren P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hiren P.") HP Hiren P. Product Owner Small-Business (50 or fewer emp.) 1/29/2026 "Effortless Deal Management with Great Automation" 4.5/5 What do you like best about Bigin by Zoho CRM? I like Bigin by Zoho CRM because it's simple and free. I appreciate the automation features, like automatic deal assignment and customer activity alerts. The huge limit on sending emails and deals is really beneficial. The initial setup is very easy, especially with setting up SMTP for email, which means you're good to go quickly. The ability to track deals smoothly without manual work, along with activity tracking and an omnichannel view, really helps in managing sales more effectively. Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? I would love to see video message support like Loom integrated into Bigin by Zoho CRM. Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Bigin by Zoho CRM helps manage deals, track deal stages, and provides analytics for sales. It replaces spreadsheets, offering automated deal assignment, customer activity alerts, and seamless channel integration, reducing manual work and improving activity tracking. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Saida R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saida R.") SR Saida R. Sales Lead Small-Business (50 or fewer emp.) 5/9/2026 "Cost-Effective CRM with Easy Visual Pipelines" 5/5 What do you like best about Bigin by Zoho CRM? It’s similar to Pipedrive, with visual pipelines that make it easy to manage deals. It’s also cost-effective compared to other CRM options for small businesses. Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? Still Bigin Clumsy better if it could be easy to manage (I like Straight forward) Approach. Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Cost Effective CRM Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Federico V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Federico V.") FV Federico V. Founder and Director Small-Business (50 or fewer emp.) 3/28/2026 "Simple and effective CRM, with integrations and great cost-benefit ratio" 5/5 What do you like best about Bigin by Zoho CRM? The best thing about this CRM is its simplicity. It's better to have something simple and basic but use it, than to have a complex CRM that everyone ends up hating. They have many available integrations and access through APIs to connect all the company's systems. Excellent cost/benefit ratio. Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? Lack of some integrations, like Cal.com No Windows app. Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Helping better follow sales opportunities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ## Questions about Bigin by Zoho CRM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Bigin by Zoho CRM ](https://www.g2.com/products/bigin-by-zoho-crm/discussions/new) GU Guest User • Last activity almost 2 years ago What is Zoho Bigin? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-zoho-bigin) GU Guest User • Last activity almost 2 years ago Does Bigin integrate with Zoho CRM? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/does-bigin-integrate-with-zoho-crm) [ View all Discussions ](https://www.g2.com/products/bigin-by-zoho-crm/discuss) ## Pricing Options Pricing provided by Bigin by Zoho CRM. ### Free Edition $0.00 ### Express Edition $7.00 ### Premier Edition $12.00 [ View More Pricing Information ](https://www.g2.com/products/bigin-by-zoho-crm/pricing) Bigin by Zoho CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image") Pipedrive 4.3/5(3,106) [ Compare Now ](https://www.g2.com/compare/bigin-by-zoho-crm-vs-pipedrive) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/bigin-by-zoho-crm-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ae6f6333a603f01784274fb154d92dfb/monday-com.png "Product Avatar Image") monday AI Work Platform 4.7/5(17,131) [ Compare Now ](https://www.g2.com/compare/bigin-by-zoho-crm-vs-monday-com) ##### ##### Bigin by Zoho CRM Features Platform Customization Workflow Capability User, Role, and Access Management Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. Task / Activity Management Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Case Management Customer Support Portal [ View More Features ](https://www.g2.com/products/bigin-by-zoho-crm/features) ##### Categories on G2 [Sales Engagement](https://www.g2.com/categories/sales-engagement)[CRM](https://www.g2.com/categories/crm)[Sales Analytics](https://www.g2.com/categories/sales-analytics) [Sales Engagement](https://www.g2.com/categories/sales-engagement)[CRM](https://www.g2.com/categories/crm)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Email Tracking](https://www.g2.com/categories/email-tracking)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What platform provides AI-powered customer engagement on WhatsApp?](https://www.g2.com/discussions/what-platform-provides-ai-powered-customer-engagement-on-whatsapp)[Which certified Sage Intacct channel partners provide both implementation and integration services for organisations evaluating their financial management transition?](https://www.g2.com/discussions/which-certified-sage-intacct-channel-partners-provide-both-implementation-and-integration-services-for-organisations-evaluating-their-financial-management-transition)[Which purchasing platforms hold up well under high-volume enterprise workloads without slowing down approval workflows?](https://www.g2.com/discussions/which-purchasing-platforms-hold-up-well-under-high-volume-enterprise-workloads-without-slowing-down-approval-workflows) [Most reliable auto dialer software](https://www.g2.com/discussions/most-reliable-auto-dialer-software)[What are the best app localization services for companies launching quality translations across 10 or more languages simultaneously?](https://www.g2.com/discussions/what-are-the-best-app-localization-services-for-companies-launching-quality-translations-across-10-or-more-languages-simultaneously)[Pros and Cons Details](https://www.g2.com/products/bigin-by-zoho-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)