--- title: Baremetrics Reviews meta_title: 'Baremetrics Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 98 reviews by the users' company size, role or industry to find out how Baremetrics works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 98 scale: '5' date_modified: '2026-06-24' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Baremetrics Reviews **Vendor:** Baremetrics, Inc. **Category:** [Subscription Analytics Software](https://www.g2.com/categories/subscription-analytics) **Average Rating:** 4.6/5.0 **Total Reviews:** 98 ## About Baremetrics Metrics, dunning, and engagement tools for SaaS & subscription businesses. Baremetrics is the easiest way to get the insights you need to understand how your business is performing and where you should focus next. ## Baremetrics Pros & Cons **What users like:** - Users commend Baremetrics for its **exceptional customer support** , highlighting their dedication and willingness to assist with integrations. (7 reviews) - Users value the **effective metrics tracking** of Baremetrics, enabling clear visibility into essential business KPIs. (7 reviews) - Users value the **centralized data visibility** and swift, competent insights from Baremetrics for crucial business metrics. (5 reviews) - Users find **Easy Setup** with Baremetrics delightful, facilitating quick data management and enhancing overall user experience. (5 reviews) - Users love the **user-friendly setup and integration** of Baremetrics, making financial analysis and tracking effortless. (4 reviews) - Users find Baremetrics to be **easy to use** , providing essential insights and metrics with minimal setup. (3 reviews) - Users value the **clear insights generation** of Baremetrics, enhancing decision-making and understanding of financial health. (3 reviews) - Revenue Growth (3 reviews) - Data Visualization (2 reviews) - Easy Integrations (2 reviews) **What users dislike:** - Users find the **pricing high** for Baremetrics, especially if not utilizing the full range of features. (3 reviews) - Users notice a **data inconsistency** in reported totals compared to actual cash received, affecting reliability. (1 reviews) - Users find the **lack of customer merging options** in Baremetrics limiting for their management needs. (1 reviews) - Users note that **integration issues** arise due to lack of documentation and missing node packages for advanced needs. (1 reviews) - Users express a desire for more **limited integrations** , which impacts their experience with Baremetrics. (1 reviews) - Users find the **configuration process unintuitive** , especially regarding custom domain setup for Baremetrics Recover. (1 reviews) - Poor Documentation (1 reviews) - Syncing Issues (1 reviews) ## Baremetrics Reviews ### 1. Outstanding, Caring Support Team That Built Our Custom Billing Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Baremetrics?** Baremetrics has the best support team which is really caring and dedicated. We had a very special case with billing integration which is probably not the case for most of Baremetrics customers, but throughout the year, they built the whole integration which helped us a lot. Plus, they are very open to jump on a call with their developers and troubleshoot the issues on fly. This is extremely helpful. **What do you dislike about Baremetrics?** Doesn't have merging option for the customers **What problems is Baremetrics solving and how is that benefiting you?** We use Baremetrics mostly for the payment recoveries and it works amazing ### 2. Effortless Insights with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Mads O. **Reviewed Date:** February 18, 2026 **What do you like best about Baremetrics?** I use Baremetrics for an overview of business metrics. It makes our visibility into financial metrics easier to see. I like that it's easy to use and has amazing support. The dashboards and many integrations are particularly valuable, and it was very easy to set up. I'm especially excited to see new features. **What do you dislike about Baremetrics?** Nothing - just excited for new features. **What problems is Baremetrics solving and how is that benefiting you?** I find Baremetrics makes our visibility into financial metrics easier with its easy-to-use dashboards and integrations. ### 3. The easiest ever SaaS metric reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Jan Pilgaard C. | CPO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2025 **What do you like best about Baremetrics?** It offers all the reports you want. We're an early stage startup and once connecting Stripe all we wanted and more was just there off the bat. Example: We did not really know our LTV other than approximately. Now we know that our pricing and sales strategy is moving in the right direction. Just having these metrics uptodate and correct without any manual spreadsheet work is such a relief and really helps professionalizing our SaaS motions. **What do you dislike about Baremetrics?** Haven't found any. I must say it covers all we need. **What problems is Baremetrics solving and how is that benefiting you?** Realtime and precise SaaS analytics. Crucial to align our tacticts and strategy on the super short to longer run. ### 4. We loved Baremetrics! **Rating:** 4.5/5.0 stars **Reviewed by:** Allison A. | Senior Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Baremetrics?** Baremetrics made it easy for us to handle cancellations & failed charges. It was easy to set up and took little manual work to keep rolling. Working with the Baremetrics team was wonderful and they were supportive the whole way through. **What do you dislike about Baremetrics?** We are cancelling only because our payment processor changed. Having more integrations would be great. **What problems is Baremetrics solving and how is that benefiting you?** We found Baremetrics to help us with our cancellation process, but it really helped us track and retry our failed payments. Using Baremetrics increased our revenue and increased our rate of churn due to payments. ### 5. SaaS metrics with a click of a button **Rating:** 4.5/5.0 stars **Reviewed by:** Saggi N. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2021 **What do you like best about Baremetrics?** Setup with Stripe is effortless, and you don't have to do anything to get great charts that show you all the essential SaaS metrics that help you understand what's going on. We use it to track sign ups, churned users, and metrics such as LTV, MRR, ASP, LTV. We also use annotations to keep track of incidents we had, changes we've made in the product and marketing campaigns we run. **What do you dislike about Baremetrics?** I would love to have more control over what's considered churn vs. trial (e.g., if someone signed up and churned after a day, one company may count this as churn while for another, this is just a trial that didn't convert). **What problems is Baremetrics solving and how is that benefiting you?** We are tracking our sales and retention with Baremetrics and we didn't have to invest any time in collecting the data and building the charts. ### 6. Best in class analytics product **Rating:** 5.0/5.0 stars **Reviewed by:** Aditya S. | Growth Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Baremetrics?** Baremetrics is one of my favourite analytics tools (and I've used a few). Setup is dead simple, the prouct is easy to use and the features work as advertised. I recommend it to most SaaS clients and will keep do so! **What do you dislike about Baremetrics?** I think cost is the only con since it can get pricey if you want all the features. But honestly if you want a product that just works out of the box -- can't go wrong with Baremetrics. **What problems is Baremetrics solving and how is that benefiting you?** Subsscription analytics ### 7. A Very Clear Product for SaaS Revenue Metrics and More **Rating:** 5.0/5.0 stars **Reviewed by:** Jason C. | CEO @ Comigo, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Baremetrics?** I like the user interface and the fact that many of the key metrics are accessible so quickly in the product with minimal setup. It is really honed in on the financial health of our SaaS product and integrates well with the accounting software we use, xero.com (it works with QB as well). It's a great product to make sense of revenue, profit, churn and more (ARR, MRR, MRR Growth, ARPU, LTV, much much more) at a glance. We like it and our investors like how meaningful data is clearly presented. Support is great. Andrew, our salesperson was great. **What do you dislike about Baremetrics?** Can't say that I've run into anything I dislike so far. **What problems is Baremetrics solving and how is that benefiting you?** Being able to see the heartbeat of our business, at least related to cash in and cash out and, revenue, margin, churn, growth and more. **Official Response from Jacci Keefe:** > Thanks for the great review, Jason - we think Andrew is great as well! It's awesome to hear that things have been going good so far. Please reach out to us if you have any questions - the Customer Success team will be happy to jump in. ### 8. Powerful tool + startup-friendly team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Baremetrics?** Easy to get set up and start cutting your data. **What do you dislike about Baremetrics?** Still early on in product usage, so tbd. **What problems is Baremetrics solving and how is that benefiting you?** Better visibility into our revenue ### 9. Accurate Data in Real-Time with Great Customer Support as well! **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie L. | Director of Marketing & Customer Support, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Baremetrics?** Being able to see our data in one central source (from the app stores, web purchases, etc.) and have clear visibility into important KPIs like MRR and LTV. **What do you dislike about Baremetrics?** We historically have had issues with our Apple data syncing correctly, but BM has gone above and beyond trying to fix it. **What problems is Baremetrics solving and how is that benefiting you?** Centralized data reporting and KPIs. ### 10. Baremetrics support staff is fantastic **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2025 **What do you like best about Baremetrics?** Whenever we had a question or issue, someone was right on top of it to help us. **What do you dislike about Baremetrics?** Report totals were always close, but there was always a slight discrepancy vs. actual cash received. **What problems is Baremetrics solving and how is that benefiting you?** N/A ### 11. Great experience using the app. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandru C. | President of HTCS/Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Baremetrics?** I've been very pleased with Baremetrics, it's an efficient and easy-to-use tool for tracking revenue and customer metrics. The insights are clear, and it helps simplify decision-making without adding extra work. The support has also been great, with Jacci being especially helpful and responsive whenever needed. Overall, a solid and reliable platform. **What do you dislike about Baremetrics?** Everything is great, don't have really anything negative about it. **What problems is Baremetrics solving and how is that benefiting you?** Helping us easily understand relevant metrics in our business. ### 12. The best customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Baremetrics?** When it comes to business metrics, you can get a competent advice (from both business and technical perspective) within a dozen of minutes. Incredible. **What do you dislike about Baremetrics?** Not a single thing for this field actually **What problems is Baremetrics solving and how is that benefiting you?** Baremetrics helps us calculate crucial performance metrics in a manner tailored to our needs and business flows. In such a way, we the true statistics at any time despite complexity and variety of the flows used. ### 13. Great software **Rating:** 4.5/5.0 stars **Reviewed by:** ร‰tienne D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Baremetrics?** They have the best segmentation tool for metrics. **What do you dislike about Baremetrics?** The price is a bit high if you do not use the entire solution. **What problems is Baremetrics solving and how is that benefiting you?** We are able to have granularity in our stats. ### 14. Great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Ali R. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Baremetrics?** Baremetrics' customer support, as exemplified by Jacci's assistance, has been excellent. You were quick to respond to my queries, provided clear explanations, and went the extra mile to accommodate our requests. The overall experience has been positive and efficient. **What do you dislike about Baremetrics?** Pricing was out of range but Jacci definitely helped us with this aspect. **What problems is Baremetrics solving and how is that benefiting you?** Analytics ### 15. A great companion for any SaaS business **Rating:** 5.0/5.0 stars **Reviewed by:** Chris S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Baremetrics?** Our company was really struggling to make sense of our Stripe reports. We tried out a few different analytics services, but nothing seemed to click until we found Baremetrics. I was blown away by not only the useful tools but also the personalized customer support they offered. I was especially excited to try out Recover once I saw how much money we were losing due to failed payments. And sure enough, after we started using it, we saw a noticeable improvement in our revenue. I can't wait to see how it plays out in the long run. Baremetrics isn't just about fancy chartsโ€”it's like having a reliable partner for uncovering insights and recovering lost revenue. **What do you dislike about Baremetrics?** The developer documentation could use some improvement, and having node packages for advanced integration would be incredibly beneficial. **What problems is Baremetrics solving and how is that benefiting you?** Offering comprehensive insights that Stripe lacks, along with tools to address shortcomings. ### 16. great product **Rating:** 5.0/5.0 stars **Reviewed by:** David F. | CEO & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Baremetrics?** its detailed information yet easy to use functionality **What do you dislike about Baremetrics?** nothing.. yet and hope it stays that way haha **What problems is Baremetrics solving and how is that benefiting you?** getting deep into the business numbers and helping to retain and report on customers ### 17. How Baremetrics rescued our reporting accuracy **Rating:** 5.0/5.0 stars **Reviewed by:** Artem V. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Baremetrics?** We are an ecommerce SaaS company that recently switched from ProfitWell to Baremetrics. We had been using ProfitWell for many years. A few months ago, we changed our pricing model to value-based pricing, utilizing Stripe as our payment processor. We were shocked to discover that ProfitWell doesn't integrate with Stripe's metered usage. This revelation caused us to panic, as it meant our reporting would no longer be accurate. Fortunately, Baremetrics came to the rescue. Jacci from Baremetrics only needed one call to show us around and help us configure the required reports. The rest is history. We look forward to working with Baremetrics for many years to come and building a long-lasting relationship. **What do you dislike about Baremetrics?** As of now, there isn't anything we dislike about Baremetrics. In fact, it feels like a massive upgrade compared to the tool we were using previously. The seamless integration with Stripe's metered usage, coupled with the comprehensive reporting capabilities, has significantly enhanced our analytics workflow. We're thoroughly impressed with Baremetrics and haven't encountered any shortcomings thus far. **What problems is Baremetrics solving and how is that benefiting you?** Baremetrics serves as our number one source of truth when it comes to our SaaS KPIs. **Official Response from Jacci Keefe:** > We couldn't ask for a better team to work with! Baremetrics is so happy to have you on board with us, and we will commit to being an extension of your team for as long as you need. Thanks for such a great review, Artem! ๐Ÿคฉ If you happen to find anything you don't like about Baremetrics please let us know and we will do our best to get it into our product roadmap! Feedback from our clients is truly what guides us in our product development. ### 18. My daily business health dashboard **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Baremetrics?** - It's easy to use and I use it daily - We also use Cancellation insights - Jacci and her team are very pro-active/responsive **What do you dislike about Baremetrics?** - We've put in a feature request to make the cancelation flow even more dynamic in order to capture as much relevant information from the user. **What problems is Baremetrics solving and how is that benefiting you?** Baremetrics gives us insight into our subscription analytics, such as ARR, MRR, trial information, conversion, etc that makes it easier to report internally and to investors. Essentially they are doing everything you woudl expect Stripe to provide out of the box but doesn't.. ### 19. Great product and responsive team **Rating:** 5.0/5.0 stars **Reviewed by:** Brett B. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2024 **What do you like best about Baremetrics?** It's serves as a source of truth for my business metrics. Reporting is consistent and there are a ton of health metrics available automatically. **What do you dislike about Baremetrics?** The way it handles trial periods and churns for my Shopify app installs is less helpful than through Stripe, but I realize there are limitations to the Shopify api. **What problems is Baremetrics solving and how is that benefiting you?** SaaS health metrics combining income from different sources, namely Stripe and Shopify app installs. It makes it easy to run reports for our team and investors and get a higher level view of the health of our business. ### 20. The one analytics product we really couldn't do without! **Rating:** 5.0/5.0 stars **Reviewed by:** Jason C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Baremetrics?** I like that it's turnkey and shows a lot of KPIs we, and I expect most SaaS companies want to see, without a lot of setup. It's very easy to implement and integrate with our other products like Stripe. It has a ton of great new features we are just exploring with our team as we use it every day. Worth noting is that their customer support is excellent. **What do you dislike about Baremetrics?** There's nothing I dislike about Baremetrics so far and we've been using it 5-6 months now. **What problems is Baremetrics solving and how is that benefiting you?** It's solving the probleming of frequently needing a quick, clear snapshot of our subscpription performance. ### 21. Fantastic experience with Baremetrics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Baremetrics?** We've been using Baremetrics at Momentum Dashboard, and it has truly been a game-changer for us! One standout feature for us has been the churn analysis. Identifying patterns and understanding why customers are canceling their Momentum Plus subscription has helped us to make strategic adjustments and enhance our customer retention efforts. The insights we're getting from Baremetrics have contributed to a more proactive and effective approach to customer retention. **What do you dislike about Baremetrics?** While it has proven to be a great tool for our business, one area where there could be improvement is in the level of customization for certain reports. While the existing reports are comprehensive, having even more flexibility to tailor reports would be beneficial. **What problems is Baremetrics solving and how is that benefiting you?** With Baremetrics, we have a centralized platform that provides real-time insights into critical metrics, such as Monthly Recurring Revenue (MRR) and cancellation rates. This not only saves us time but also empowers us to make data-driven decisions. The cancellation analysis feature has been particularly beneficial in identifying patterns and reasons behind customer cancellations, allowing us to implement proactive measures to enhance customer retention. ### 22. Simple and Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Martha B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2024 **What do you like best about Baremetrics?** We love how easy it was to set up, and that we can both get a snapshot of the business at any time and also do a deeper dive into the data when needed. **What do you dislike about Baremetrics?** There are a lot of different products within the Baremetrcis family that we haven't tried yet. Nothing to dislike so far. **What problems is Baremetrics solving and how is that benefiting you?** It helps us get visibility into our subscription analytics, trends, and actionable insights. ### 23. Amazing customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Baremetrics?** Great product and customer service is best I've ever had. Super helpful and genuinely care about helping your business. **What do you dislike about Baremetrics?** Probably the price tag for small business like ourselves but saying that, it's been worth it. **What problems is Baremetrics solving and how is that benefiting you?** Supporting revenue growth ### 24. Amazing support and super helpful platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ashland S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Baremetrics?** I love getting a quick snapshot of all my key SaaS metrics. It helps me avoid having to put too much weight on a CFO or finance team and instead be self reliant and analyze our revenue and churn data myself. I love the fact that it's all plugged into Shopify + Stripe so it's always up to date with our billing and I love all the helpful tips on how metrics are calculated and how we rank compared to other companies. I've been using this platform for over a year and can't imagine my life without it. **What do you dislike about Baremetrics?** I would love to see NDR calculated in the dashboard. I don't love that our free plan is considered a "trial" in Baremetrics and not sure how to fix that. I would love a way to more easily see total $ churn in certain date ranges. I always have to manually add up the full list of customer churn manually. **What problems is Baremetrics solving and how is that benefiting you?** Quick view into key SaaS metrics like revenue, churn, growth, etc. It helps me prevent getting a CFO involved nearly as much as I would have to without them. **Official Response from Jacci Keefe:** > Hi Ashland, We are super appreciative of your list of "dislikes" and we've been hearing the same sentiment from other customers. Net Revenue Retention (the same thing as Net Dollar Retention) is one of the next upcoming releases on our product roadmap... please stay tuned and keep an eye on changes in your dashboard. Regarding tracking all users (not just paying users and easily seeing the total dollar lost in your churn dashboard - we agree and these are on our radar! I'll reach out to you separately about how we tally up churn totals to make sure you are doing the most efficient way. ### 25. Insight **Rating:** 4.5/5.0 stars **Reviewed by:** David L. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Baremetrics?** Lets me see inside the business - it has opened up opportuntites to improve what we do on a day to day level and long term **What do you dislike about Baremetrics?** no issues cant say anything negatiuve at the moment **What problems is Baremetrics solving and how is that benefiting you?** metric visibility ### 26. A great product for SaaS products using Stripe **Rating:** 5.0/5.0 stars **Reviewed by:** Avishay C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Baremetrics?** - I get a full breakdown of the MRR with all the SaaS metrics I need on the financial side. - The Baremetrics dashboard is part of my daily routine to understand the business better. - Plug and play, easy to integrate and use. - Great support. **What do you dislike about Baremetrics?** I could use an even deeper revenue breakdown: - Retention by locale. - Better understanding of teams. - Mixing in usage data could be a value multiplier. **What problems is Baremetrics solving and how is that benefiting you?** Understanding saas metrics; mrr, retention/churn, expansion, new users, etc. ### 27. Easy Access to Essential Data **Rating:** 5.0/5.0 stars **Reviewed by:** Korak B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Baremetrics?** Baremetrics is a one-stop shop for the majority of data that I use in reports and for planning purposes. I check it daily (at least). I can easily toggle between MRR data, customer info, and forecasts of my company's financial health using variables I get to set. Baremetrics also has outstanding customer support. The few times we've had issues or questions, they responded quickly and were friendly. I/we truly felt like they cared. **What do you dislike about Baremetrics?** The Forecast tool takes some time to get set up, but once it knows what data to include and where to pull it from, it's well worth the effort. **What problems is Baremetrics solving and how is that benefiting you?** Baremetrics helps me keep track of the real and relative health of our company. The data it collects and the charts it creates make it easy to see how we're doing and what our future holds. ### 28. Baremetrics makes it easy for us get the full picture on our saas metrics. **Rating:** 5.0/5.0 stars **Reviewed by:** Wil G. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Baremetrics?** What I love about Baremetrics is the fact that literally anyone can use it and figure it out quick. I tested it with my team and everyone was able to see, learn, and breakdown all of our metrics. Not only is it easy to use, but it really does provide great data and insights that you may have missed before on Stripe. Last but not least, the UI is awesome! Customer support for us is another plus and they really kill it **What do you dislike about Baremetrics?** To be completely honest, have not found much to dislike. **What problems is Baremetrics solving and how is that benefiting you?** We have not had a clear cut way to view our subscriber information, and as a team of young founders, it really helps us understand what is important to see & know. **Official Response from Jacci Keefe:** > ๐Ÿ‘‹ Thanks for this review, Wil! Aside from data accuracy, customer support is our #1 focus! If there is ever anything you need or recommendations that you have for us, please reach out. We'll be happy to help! ### 29. Simplifies Stripe data for early stage startups **Rating:** 4.0/5.0 stars **Reviewed by:** Rapti G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Baremetrics?** Love that it pulls out all the important metrics with just an integration. Revenue information is super easy to consume. We use it in our standups and meetings very frequently. Im now going to explore other features of Baremetrics - the churn management looks really interesting. **What do you dislike about Baremetrics?** It took a day for the integration to get set up - if it was shortened, I think it'd be seamless. **What problems is Baremetrics solving and how is that benefiting you?** Stripe's revenue charts were not easily consumable - Baremetrics feels like an upgrade to that and their generous startup program has enabled us to discover other valuable features which can probably help us amp up revenue. ### 30. Neutral to Good **Rating:** 3.5/5.0 stars **Reviewed by:** Brandon R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Baremetrics?** Reviewing the dashboard daily - ARR and conversion info is important. At Switcher, Bare is considered good for directional trends, but many find it hard to trust to be exact. **What do you dislike about Baremetrics?** In segments, I want to be able to group different plans to create a conglomerate segment. In trials - why can't I break down conversion by plan or segment? Would like to be able to do reason code analysis for churn. **What problems is Baremetrics solving and how is that benefiting you?** Day to Day business performance dashboards Performance over time analysis ### 31. Excellent SaaS Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew M. | Chief Executive Officer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Baremetrics?** Baremetrics help me gain a full understanding of my business growth, as well as where I can improve (ie churn, retention) **What do you dislike about Baremetrics?** Sometimes the data between stripe and baremetrics can be a little off. I believe this is more to do with some of the stripe settings. **What problems is Baremetrics solving and how is that benefiting you?** Baremetrics helps me understand my key metrics such as; MRR, NRR, Expansion and Churn. It also aids in understanding my LTV so i can adequately allocate funds for ads and marketing efforts. ### 32. Great tool to deliver small startup financial performance insight **Rating:** 4.5/5.0 stars **Reviewed by:** Matt R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Baremetrics?** We used it to track key metrics (MRR, Churn Rate, CLV). Our business is subscription-based so e leveraged the tool to break down your revenue into cohorts, showing the impact of different pricing changes and subscription plan adjustments. Our main reason for using Baremetrics was its ability to analyze churn. It identified when customers churned but also gives insights into why they are leaving. We also used it to set financial goals and forecasts, which helps me plan for the future. **What do you dislike about Baremetrics?** Integration of dunning performance emails into our CRM **What problems is Baremetrics solving and how is that benefiting you?** Churn automation, subscription analytics, financial analytics and forcasting **Official Response from Jacci Keefe:** > Hi Matt, Thanks so much for the great review! We'd love to hear more about your ideas for Recover and how we can improve that. Please feel free to reach out to customer success. We are working on an aggressive product roadmap which includes updates to Recover!! Thank you so much. ### 33. Impressive piece of software - Live New Business, Upsell, Downsell & Churn at your fingertips! **Rating:** 4.5/5.0 stars **Reviewed by:** Oliver H. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Baremetrics?** Layout, visuals, and data export functionality, great support function, always helpful and answers quickly **What do you dislike about Baremetrics?** Maybe hover over explanations for terminology. i.e. what is the annual run rate calculation/meaning on the dashboard **What problems is Baremetrics solving and how is that benefiting you?** Instant view of our client base makes it easier to spot product improvements and assist in accurate forecasting ### 34. CEO **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Baremetrics?** Their customizable metrics dashboard makes it so easy to focus on the specific metrics I want. The ability to annotate the charts and really breakdown our data into smaller segments is very helpful and easy to use. **What do you dislike about Baremetrics?** Very saas focused. I'd love to see additional metrics that include one time purchases and other non-recurring revenue. **What problems is Baremetrics solving and how is that benefiting you?** Baremetrics allows me to easily understand which plans are most valuable to my company. Looking at metrics by plan type provides a lot of insight that is difficult to report on otherwise. **Official Response from Jacci Keefe:** > Hey Daniel - Thanks for the review! ๐Ÿ˜Š Our product roadmap includes huge additions to one-time purchases in the near future! If you haven't seen, we've already released the Breakout for "Other Revenue" ...but this is just the start of many more metrics related to non-recurring revenue. Please continue to send over metrics that you would like to see included in this. ๐Ÿ‘ ### 35. Great analytics tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Baremetrics?** We used it for several years, it helps us a lot monitor our performances and the support is helpful **What do you dislike about Baremetrics?** I would say the tool can be expensive if you use it only for analytics **What problems is Baremetrics solving and how is that benefiting you?** Easy performance monitoring ### 36. Absolutely essential to have if you use Stripe **Rating:** 4.5/5.0 stars **Reviewed by:** Stephan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Baremetrics?** Baremetrics provides so much more insight into our revenue, subscriptions etc than the standard tools provided within the Stripe platform. It's been an absolute game-changer for us and helps us routinely to understand what's going on under the hood of our subscriptions. Their customer support is also well trained and responsive, making it a great time saver when you get stuck with something. **What do you dislike about Baremetrics?** Nothing of note. Onboarding went well and the consultative approach of the team helped us identify painpoints we didn't realise we had. **What problems is Baremetrics solving and how is that benefiting you?** A much deeper understanding of our revenue, churns, reductions etc. ### 37. Easy connection with immediate access to key metrics and reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Tim T. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2023 **What do you like best about Baremetrics?** Very simple process to connect to Stripe and immediately see key metrics. **What do you dislike about Baremetrics?** Some information is duplicative to our Stripe dashboard, but otherwise we haven't found anything not to like. **What problems is Baremetrics solving and how is that benefiting you?** Baremetrics is providing nearly all of the KPI's we need essentially "off the shelf" with no code and no report building. ### 38. Great Support Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle M. | Sr. Director Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Baremetrics?** Baremetrics is straight forward to use, and provides very detailed insights that can be used for revenue monitoring. The support team is amazing-very responsive and always provides thorough and accurate guidance. **What do you dislike about Baremetrics?** It can be difficult to update an account that was not initially setup for auto-renewal. **What problems is Baremetrics solving and how is that benefiting you?** Collecting ACH payments is streamlined with Baremetrics. The Stripe integartion makes the platform seamless. ### 39. Simple tool to capture key SaaS metrics in one place **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Baremetrics?** Baremetrics grabs our data from three different sources and compiles it into multiple easy to review and manipulate dashboards. They handle calculations for ARR, LTV, etc which makes it easy to provide reporting to our key stakeholders. **What do you dislike about Baremetrics?** This is likely an issue with our data sources and not specific to Baremetrics but data for "closed" months can move weeks after a report has been pulled. Given the structure of our offering, Baremetrics default Churn calculation doesn't quite work for us, which requires some manual work to reconcile when populating our monthly close decks. **What problems is Baremetrics solving and how is that benefiting you?** We have three different sources of subscription data. Baremetrics pulls this data in every morning and compiles it into easy to read & manipulate charts & dashboards. It would be infeasible to pull this type or reporting manually everyday with this level of confidence in the data. It is easily saving us at least one full-time role. **Official Response from Jacci Keefe:** > Thanks so much for sending this feedback! We are currently working on road mapping new features to help our customers get all the data they need. We are always happy to have more information from our users on what they would like built into Baremetrics. Please reach out to us at success@baremetrics.com or our online chat if you'd like to connect and offer more details. ### 40. Amazing revenue insights for multi app businesses! **Rating:** 5.0/5.0 stars **Reviewed by:** Eduard C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Baremetrics?** The ease of use and analytics at a glance where we connected Apple, Google and Stripe. Great onboarding and customer support! **What do you dislike about Baremetrics?** I think the one thing initially was the wait-time to get things synced up took about 16 hours in total to wait for all platforms to sync. Other than that nothing else. **What problems is Baremetrics solving and how is that benefiting you?** Consolidation of all platforms into one. ### 41. An easy way to track everything for busy founders **Rating:** 5.0/5.0 stars **Reviewed by:** Jane P. | CEO & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Baremetrics?** It's very easy to use and implement - all i need to do is connect my Stripe and i will have everything up on my dashboard. I also love that it's automated, and all the information is on a consolidated dashboard. **What do you dislike about Baremetrics?** I think it's a great tool so far, but will be great if we can have insights on our business, metrics to compare against etc. I know they have a few right now on the dashboard, and i look forward to more features. **What problems is Baremetrics solving and how is that benefiting you?** Having a consolidated overview on all our financial metrics + easy for me to do reporting e.g. investor updates. **Official Response from Jacci Keefe:** > Hi Jane, thanks so much for your review. We are thrilled that you found connecting to Baremetrics easy as simplicity and ease!! Thanks so much for asking about insights compared to other businesses. You are right, we do have some of this available through Benchmarks right now, but we would like to ramp this up. With our product roadmap a key focus moving forward, I will add this to our requests and let you know when we have additional comparative metrics available! ๐Ÿ‘ ### 42. Great tool for SaaS metric tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Markus R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2023 **What do you like best about Baremetrics?** Easy to setup and all important metrics at a glance. **What do you dislike about Baremetrics?** Custom usage charges not ideally implemented just yet. **What problems is Baremetrics solving and how is that benefiting you?** Helps to get rid of a lot of Excel magic, streamlines the analytics processes ### 43. Helpful tool for a SaaS business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Baremetrics?** It provides great insights into the health of our business by compiling data across sources. **What do you dislike about Baremetrics?** Its performance at the whims of the 3rd parties it integrates with. **What problems is Baremetrics solving and how is that benefiting you?** Providing insights into our business **Official Response from Jacci Keefe:** > Thanks so much for your review! We are continually working to integrate natively with more 3rd parties and build these integrations based on the number of requests we get. Please reach out to our Customer Success team at success@baremetrics.com and let us know what integration you'd like us to build next! ### 44. Amazing customer support and product **Rating:** 5.0/5.0 stars **Reviewed by:** David Z. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Baremetrics?** The plateforme is perfectly organised. As a saas founder, i really care about simplicity on the product. You guys are doing great. I can easely check my metrics now. **What do you dislike about Baremetrics?** Maybe they are too many options that I still need to discover on the product. **What problems is Baremetrics solving and how is that benefiting you?** Calculating my churn. **Official Response from Jacci Keefe:** > Thank you so much for your great review about Baremetrics. We have to agree with you, we love the simplicity of the UI as well! Please reach out to our Customer Success team at any time! We would love to schedule product knowledge and/or working sessions with you and your team to better organize and dive into your data. ### 45. Good experience using baremetrics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Baremetrics?** Great app, shows us tons of different metrics. We rely on this platform for all of our salesforce reporting. Customer support is fantastic, our AM is always available to jump on calls and answer questions. **What do you dislike about Baremetrics?** Not being able to filter by day makes it a bit difficult to use. **What problems is Baremetrics solving and how is that benefiting you?** Keeping track of all of our customer movements. We would be lost without this tool to track everything for us. ### 46. Great Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Baremetrics?** Baremetrics is easy to use and gives you detailed insights for keeping a close eye on your revenue. Their support team is great โ€“ they're quick to respond and always provide helpful and clear guidance. **What do you dislike about Baremetrics?** Would like additional options and filters with segmentation. Would love to have drop downs for filtering different segmentents. **What problems is Baremetrics solving and how is that benefiting you?** I'm able to consolidate all my numbers in one place: Stripe, Google, Apple and we pull in PayPal through the API. Also, they have the best accuracy. I've tried Chartmogul and Baremetrics is far more accurate. ### 47. Excellent tool for quickly getting an overview of your SaaS businesses KPIs **Rating:** 5.0/5.0 stars **Reviewed by:** James B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Baremetrics?** I've used Baremetrcs twice now, at my last startup and this new one. It's my go to daily dashboard to quickly see how the business is performing. I like the breakdown of stats by plan especially and the daily notifications. **What do you dislike about Baremetrics?** It's not the cheapest but will save you time in calculating all of the stast yourself. **What problems is Baremetrics solving and how is that benefiting you?** Dashboard for KPIS, notifications, breakdown of plans by churn / MRR etc **Official Response from Jacci Keefe:** > Hi James, Thanks so much for your review! We understand that cost is often a barrier - please reach out to us for some options to help you manage these costs. Tools like Forecast+ can help you manage all of your business expenses so you know where you stand financially and Recover can actually help by recovering failed payments due to delinquency or expired credit cards, and could potentially help increase your MRR. We'd be happy to talk through some options! ### 48. Meaningful metrics **Rating:** 5.0/5.0 stars **Reviewed by:** Krish S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Baremetrics?** - UX is great - Link to Stripe from BM - Slicing data with filters - Slack integration - Customer Support is excellent - Helpful documentation **What do you dislike about Baremetrics?** - Lack of invoice details attached to payments **What problems is Baremetrics solving and how is that benefiting you?** Tracking subscription statuses, identifying at risk subscription, and managing churn ### 49. Solid product - more suited for B2C than B2B **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2023 **What do you like best about Baremetrics?** Easy to use and works well. Their support team (Lexi!) is amazing. They're super responsive. **What do you dislike about Baremetrics?** Our product involves a lot of complex subscriptions given its B2B nature. Baremetrics isn't really built for us - but we keep using it because it's recover tool is helpful! **What problems is Baremetrics solving and how is that benefiting you?** Recovery emails - sending automated emails to customers when their payment is overdue. It also includes an easy link for them to use to input updated CC info! **Official Response from Jacci Keefe:** > Thanks so much for this amazing review. We totally agree that Lexi is amazing!!!! Keep working alongside our team regarding your subscription information (and making sure that it's right!) We can also use the complexities of your account to enhance our product in the future! ๐Ÿ˜Š ### 50. Useful product for a SaaS startup **Rating:** 4.5/5.0 stars **Reviewed by:** Matt M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Baremetrics?** It is easy to integrate and gives me useful charts and metrics tracking out of the box. We looked at a bunch of other options and this was the best one. **What do you dislike about Baremetrics?** I am still learning the program, so there could be issues but nothing I've encourtered so far. **What problems is Baremetrics solving and how is that benefiting you?** I run a SaaS startup and we need a tool to track metrics like churn, retention, etc. Before, I was flying blind. Now, I can see! **Official Response from Jacci Keefe:** > Thanks so much, Matt! It is great to hear we were your top choice when it came to tracking your business metrics! MRR, churn, retention, and LTV are at our core! Please reach out to us through the Customer Success chat to book a call if you would like us to walk you through your setup (like helping you build segments, custom dashboards...and more!) ## Baremetrics Discussions - [What is open startup?](https://www.g2.com/discussions/what-is-open-startup) - 1 comment - [What metrics does Stripe track?](https://www.g2.com/discussions/what-metrics-does-stripe-track) - 1 comment - [View Baremetrics pricing details and edition comparison](https://www.g2.com/products/baremetrics/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+12%3A37%3A09+-0500&secure%5Bsession_id%5D=7cd4017d-586b-43e0-a8a5-728dcf6aa482&secure%5Btoken%5D=8f4ff3da8e4bf9baba5eb511db8298267e05deac34a527936f81244976fca0a0&format=llm_user) ## Baremetrics Integrations - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) ## Baremetrics Features **Data Management** - Updating - Data cleansing - Integration **Payment failure - Failed Payment Recovery** - Failed payment prevention - Failure Detection - Instant Notifications - Automated Retry - Failure Categorization **Analysis** - KPIs - Dashboards - Segmentation - Revenue Optimization **Customer Communication - Failed Payment Recovery** - Email/SMS Alerts - Customizable Messaging - In-app Support **Advance payment method update - Failed Payment Recovery** - Card Expiry - Card Account Updater - Secure Payment Gateway **Agentic AI - Subscription Analytics** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Failed payment analytics - Failed Payment Recovery** - Insight and trends - AI-driven reporting - Real-Time Tracking ## Top Baremetrics Alternatives - [ProfitWell Metrics by Paddle](https://www.g2.com/products/profitwell-metrics-by-paddle/reviews) - 4.8/5.0 (127 reviews) - [ChartMogul](https://www.g2.com/products/chartmogul/reviews) - 4.6/5.0 (110 reviews) - [Chargebee](https://www.g2.com/products/chargebee/reviews) - 4.4/5.0 (956 reviews)