--- title: Baremetrics Reviews meta_title: 'Baremetrics Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 98 reviews by the users' company size, role or industry to find out how Baremetrics works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 98 scale: '5' date_modified: '2026-07-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Baremetrics Reviews **Vendor:** Baremetrics, Inc. **Category:** [Subscription Analytics Software](https://www.g2.com/categories/subscription-analytics) **Average Rating:** 4.6/5.0 **Total Reviews:** 98 ## About Baremetrics Metrics, dunning, and engagement tools for SaaS & subscription businesses. Baremetrics is the easiest way to get the insights you need to understand how your business is performing and where you should focus next. ## Baremetrics Pros & Cons **What users like:** - Users praise the **dedicated and responsive support team** of Baremetrics for effectively addressing their needs and issues. (7 reviews) - Users praise Baremetrics for its **efficient metrics tracking** , providing clear insights that streamline decision-making and improve visibility. (7 reviews) - Users appreciate the **centralized data visibility** and detailed metrics provided by Baremetrics for effective monitoring. (5 reviews) - Users rave about the **easy setup** of Baremetrics, allowing quick access to crucial business metrics with minimal effort. (5 reviews) - Users highlight the **user-friendly dashboards and integrations** of Baremetrics, enhancing visibility into key financial metrics. (4 reviews) - Users find Baremetrics to be **easy to use** , providing essential insights and metrics with minimal setup. (3 reviews) - Users value the **clear insights generation** of Baremetrics, enhancing decision-making and understanding of financial health. (3 reviews) - Revenue Growth (3 reviews) - Data Visualization (2 reviews) - Easy Integrations (2 reviews) **What users dislike:** - Users find Baremetrics to be **expensive** , especially if not utilizing the full range of features. (3 reviews) - Users notice a **slight discrepancy in data** between report totals and actual cash received, causing concerns about accuracy. (1 reviews) - Users find the lack of a **merging option for customers** to be a significant drawback in Baremetrics. (1 reviews) - Users feel that **integration issues** arise due to insufficient developer documentation and lack of advanced node packages. (1 reviews) - Users express a desire for **more integrations** with Baremetrics, especially after changes in payment processors. (1 reviews) - Users find the **configuration process unintuitive** , especially regarding custom domain setup for Baremetrics Recover. (1 reviews) - Poor Documentation (1 reviews) - Syncing Issues (1 reviews) ## Baremetrics Reviews ### 1. Gives you more powerful insights than App Store itself **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Baremetrics?** With Baremetrics, we're able to parse our App Store subscription data easily and get a clear view on the health of your SaaS product. The customer support has also been very helpful. **What do you dislike about Baremetrics?** I can't think of anything that I dislike **What problems is Baremetrics solving and how is that benefiting you?** Our product has an Apple subscription, which means we have to rely on App Store Connect to look at our subscription analytics. However, Apple's trends section is limited and doesn't give us the flexibility to view metrics in a way that is easy to analyze by cohorts. Baremetrics helps us view our metrics in an easy and understandable way. **Official Response from Jacci Keefe:** > We are so happy to hear that Baremetrics offers you a deeper view of your Apple data! This is exactly what we hope to hear when it comes to our product reviews. It's also great to hear you have been happy with our Customer Success team, as we strive to help each of our customers anytime it is needed. Please feel free to reach out to us anytime as questions come up - we look forward to connecting with you! ### 2. Full stack toolkit for optimizing SaaS revenue **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about Baremetrics?** Within an hour, we were able to see detailed metrics about our subscription product including LTV, churn, quick ratio, growth and more. The data was far more detailed than what we got out of Stripe out of the box while being easy to use. Regular notifications are also very helpful to monitor failed transaction rates. **What do you dislike about Baremetrics?** Overall a great product. I would like an easier way to configure a custom domain for Baremetrics Recover since the current URL leads to a Baremetrics domain. This reduced the effectiveness of dunning. **What problems is Baremetrics solving and how is that benefiting you?** Baremetrics helps to analyze subscription metrics while staying in sync with our payment processor. It also provides dunning services with one click for payments recovery. **Official Response from Jacci Keefe:** > We LOVE the idea of using your own custom domain for Recover! We are currently working on launching Forecast+ and when that is complete, we hope to tackle many more feature requests and will add this one to the list. We are so glad to hear that you were able to set up and get into your metrics easily. If you ever want to do an account review, please contact the Success team and we can jump into your account together and look for optimizations! ### 3. Customizable automation and quick, friendly efficient support **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany G. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Baremetrics?** Our company has been using Baremetrics for a couple of years now to automate the recovery of subscription payments that fail. We give the system 7 days to recover before stepping in with a personal touch. Some of my favorite features are the monthly failed rate and % recovered, as well as being able to see a complete overview of all recovery campaigns and their status. Anytime I've needed to reach out to support, it was always a quick and easy process and their support is very helpful! **What do you dislike about Baremetrics?** No complaints. I would like some clarity on the factors the system uses to consider an account recovered since our business has different subscription levels, sometimes after a payment has failed, our staff reach out to the member, and they lower their sub rate, which should be a "recovery" but appears it isn't one on Baremetrics. **What problems is Baremetrics solving and how is that benefiting you?** automatically reaching out to a customer when a subscription payment fails to recover payment. ### 4. Fills in a lot of gaps in the Stripe dashboard **Rating:** 4.5/5.0 stars **Reviewed by:** Mark W. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Baremetrics?** Combo of being able to monitor metrics day to day + the ability to dive in deeper in retrospect **What do you dislike about Baremetrics?** Could be more flexibility in certain areas of the product **What problems is Baremetrics solving and how is that benefiting you?** better metrics around our subscription and other payments ### 5. Beautiful tool. Amazing support. **Rating:** 5.0/5.0 stars **Reviewed by:** Bhanu L. | Growth Strategy Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2023 **What do you like best about Baremetrics?** The tool is insanely fast. The customer service and customer obsession is insane. 10/10 would recommend. **What do you dislike about Baremetrics?** Nothing as of now. Full disclosure: Am yet to fully explore the tool to understand the nuances. **What problems is Baremetrics solving and how is that benefiting you?** 1. Subscription analytics **Official Response from Jacci Keefe:** > Thanks so much, Bhanu! Looking forward to continuing to work together as you fully immerse yourself in everything Baremetrics has to offer. ### 6. Baremetrics is great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2023 **What do you like best about Baremetrics?** It has just about every graph, chart, or metric that a SaaS business could ever want. It's extremely helpful to instantly know things like LTV across different customer segments and plans, see how churn has changed over time, and overall it provides a lot of insight that just doesn't exist directly in most billing platforms. **What do you dislike about Baremetrics?** The only downside is that I tried to export a CSV file of a specific metric, which was "Churned Users", but the CSV was only able to be exported with aggregate numbers instead of exporting with different columns for different plans or segments you're comparing in the graph mode. If anyone from Baremetrics reads this, it would be a really useful feature! **What problems is Baremetrics solving and how is that benefiting you?** Knowing key business metrics can be difficult if you're trying to scrape together the data and analytics on your own. Being able to see these at a glance at any time has proven to be really beneficial strategic knowledge. ### 7. Good insights, great people **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Baremetrics?** Baremetrics has a solid UI, reporting, and integrations. For me the big standout is the support - quick answers from attentive team members invested in their clients' success! **What do you dislike about Baremetrics?** I'd love even more options for cancellation surveys and metrics. **What problems is Baremetrics solving and how is that benefiting you?** Churn analysis, revenue recovery management, revenue forecasting. **Official Response from Jacci Keefe:** > Thanks so much for the review! We know that having a real person on the other end of a conversation is so important - especially when it comes to your business and ensuring your data accuracy. Our Customer Success team is very driven to stay on top of all of our client needs! Yes - we agree that Cancellation Insights could be expanded (to include more options and be more customizable!) While we are focusing on improving our metrics, Cancellation Insights will not be far behind. Keep an eye on our changelog, as we are focused on our product roadmap over the 12+ months. ### 8. Long time happy customer of Baremetrics **Rating:** 4.5/5.0 stars **Reviewed by:** Yuri V. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2023 **What do you like best about Baremetrics?** Ease of use and their human customer support **What do you dislike about Baremetrics?** Current price model is too expensive for us, but they say they are going to review it **What problems is Baremetrics solving and how is that benefiting you?** Being able to view all main metrics at a glance **Official Response from Jacci Keefe:** > Thanks so much for the review, Yuri! I'm happy that we could make this work for you and your team! If there is anything you need, please reach out! 🤝 ### 9. Great MRR Tracking Tool, we have used for years **Rating:** 4.5/5.0 stars **Reviewed by:** Zach K. | ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Baremetrics?** It's easy to use and share access amongst your team. It plugs into Stripe which is where we process all of our payments through. It has the ability to export data as a CSV which is a big use case for us. **What do you dislike about Baremetrics?** We sometimes run into bugs that make our reporting inaccurate. This makes it harder to count on for board meetings, diligence, and more serious financial conversations. **What problems is Baremetrics solving and how is that benefiting you?** It helps us monitor MRR growth and churn on a customer level and can be shared across departments so everyone is in the loop at a high level on the business and sales performance ### 10. Baremetrics is Incredibly Helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Kaitlin N. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Baremetrics?** Baremetrics is super easy to use, very intuitive. One of my primary uses for Baremetrics for the role in our company is keeping notes on our customers regarding customer service in Baremetrics Customer section. It's super convenient to have everything in one place. I also have always received responsive, respectful and kind customer service. **What do you dislike about Baremetrics?** The notes section for customers is a little difficult to read if keeping a good amount of notes on each one. Once saved it all runs together rather than retaining the returns between each encounter/day. And this isn't a big issue, just a UX improvement. Also, I reported an issue that occurs in the customer section arriving on a customer page, the info on the left maintains the previous customer information. The customer service rep let me know a way to correct it is to refresh the page after arriving there, which does work and, again, isn't a big issue - just UX. Otherwise, it's great! **What problems is Baremetrics solving and how is that benefiting you?** Communication between our business associates and myself regarding customer interaction is a big problem that is solved using Baremetrics. I really appreciate the notes section. This is also a big benefit for me. ### 11. All-in-one solution for SaaS Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2023 **What do you like best about Baremetrics?** Love the ability to track all the metrics that are meaingful to running a high performance SaaS company. **What do you dislike about Baremetrics?** None so far, very happy with all the features and support. **What problems is Baremetrics solving and how is that benefiting you?** Makes it easy to track all performance indicators necessary for SaaS. **Official Response from Jacci Keefe:** > Thanks for the great review! 🤩 Please remember that if there is ever a time you are stumped, need help looking at your metrics, are looking for something specific, or just want to talk about business and bounce ideas off each other, our Customer Success team is happy to jump on a call. ### 12. Great basic revenue metrics platform **Rating:** 5.0/5.0 stars **Reviewed by:** Himal R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2023 **What do you like best about Baremetrics?** - Consolidated metrics across payment providers **What do you dislike about Baremetrics?** - Integrating into cross-platform workflows is a big job **What problems is Baremetrics solving and how is that benefiting you?** Subscription analytics **Official Response from Jacci Keefe:** > Hi Himal, thanks so much for the review! If you would like, either myself or anyone on our Customer Success team would be more than happy to jump on a call with you to learn more about what you are looking to do and how we can help! Please reach out to us anytime...that's what we are here for! 😊 ### 13. Great tool for metrics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Baremetrics?** The support is agile and very good. The metric works very well with stripe. **What do you dislike about Baremetrics?** Its a little hard to understand some features. **What problems is Baremetrics solving and how is that benefiting you?** Baremetrics help us solve the problem of gathering subscriptions information in one place **Official Response from Jacci Keefe:** > We are so thrilled that you are happy with our Metrics and Customer Support! Our goal is to provide our customers with live support as quickly as possible. If there are any features that you need help with, we are always happy to jump on a call to personally walk you through them and how they can benefit your business. Please reach out to us through chat to schedule a call. ### 14. Great tool for SaaS companies! **Rating:** 4.5/5.0 stars **Reviewed by:** Scott R. | Marketing & Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Baremetrics?** BareMetrics makes it easy to quickly view key and vital health metrics as a fast-growing SaaS business. **What do you dislike about Baremetrics?** The only critique I would offer is to have a better way to export out certain cuts of data or comparing sets of data over time. **What problems is Baremetrics solving and how is that benefiting you?** BareMetrics makes it much easier and faster to have key data points at your finger tips without having to run lots of manual imports. ### 15. Better Understanding of Our Customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Baremetrics?** We have loved using Baremetrics as a tool to keep our growing business on track! Their tools help us with our forecasting and give us a better understanding of our customer's behaviour. **What do you dislike about Baremetrics?** It is extremely expensive. Even with a 25% discount it is nearly out of our price range **What problems is Baremetrics solving and how is that benefiting you?** understanding why our customers are cancelling. Forecasting correctly. Keeping a close eye on our churn. **Official Response from Jacci Keefe:** > We love hearing how companies are growing while utilizing our deep revenue insights but also understand that expenses are always heavily scrutinized. We are more than happy to work with all our clients on price depending on their circumstances and help them extract maximum value from our platform. ### 16. Baremetrics is a useful tool to get all monthly and weekly KPI's. **Rating:** 4.5/5.0 stars **Reviewed by:** Kala R. | Senior Financial Analyst/Accountant/Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Baremetrics?** Baremetrics helps to get all the statistics required to run a business in a timely manner. **What do you dislike about Baremetrics?** I do not dislike anything about Baremetrics. There are some metrics which we use other tools like Google Analytics or MySQL. Baremetrics can incorporate Google Analytics it would be helpful. **What problems is Baremetrics solving and how is that benefiting you?** Baremetrics is used to get Monthly and Weekly KPI's which is used to improve business. **Official Response from Jacci Keefe:** > Thanks for your review, Kala! We know how important it is for businesses to have their data on demand in order to pivot or make changes quickly. We also love hearing feedback from our customers about new features they would like to see added to our platform and will be sure to include Google Analytics data to our list. ### 17. Strong performance software **Rating:** 4.5/5.0 stars **Reviewed by:** Justin M. | Director of Customer Support, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Baremetrics?** I like the easy-to-read insights into our business. **What do you dislike about Baremetrics?** We've found more bugs come to light recently **What problems is Baremetrics solving and how is that benefiting you?** Baremetrics is showing us our financials and user churn. We have an insight as to how many users we have with the system which helps direct marketing success. **Official Response from Jacci Keefe:** > Hey Justin, thanks so much for this review! We agree with you about loving the easy-to-read insights! If there is ever anything that you want to dig deeper into, the Customer Success team would be happy to jump on a working session. Thanks for letting us know when you've found bugs - and please continue to do so! We are currently working on an aggressive product roadmap that will bring in more features, metrics, and tools, but tackling any bugs that come up will always be our priority! ### 18. Great analytics tool for SAAS businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Richard L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Baremetrics?** The simple and clear metrics. Everything you need to know. Plus they have great support if you have any questions. **What do you dislike about Baremetrics?** No downsides to my knowledge. I personally haven't experienced many other platforms. **What problems is Baremetrics solving and how is that benefiting you?** Staying on top of the businesses metrics. ### 19. Baremetrics for the win **Rating:** 5.0/5.0 stars **Reviewed by:** Fae G. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Baremetrics?** Baremetrics is a fantastic product that pulls all your revenue data into one easy to view dashboard. Its retention tables and recover tools are particularly cool and its customer service is second to none. **What do you dislike about Baremetrics?** There's nothing I dislike about Baremetrics. It's easy to set up, easy for teams to understand data and easy to act upon it. I really love the annotation tool too. **What problems is Baremetrics solving and how is that benefiting you?** It's stopping us from calculating things like ARR in spreadsheets and it's providing a single view on things like retention tables. We've only just started using it though so yet to see the impact of this single view. ### 20. Great software with key insights **Rating:** 5.0/5.0 stars **Reviewed by:** Justin S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Baremetrics?** I love how the dashboard gives me a great overview of my business health in one convenient place. **What do you dislike about Baremetrics?** Can't think of any downsides currently... **What problems is Baremetrics solving and how is that benefiting you?** Keeping track of key metrics ### 21. Great dashboard and value for money! **Rating:** 4.0/5.0 stars **Reviewed by:** Giri S. | Key Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Baremetrics?** The dashboard looks fantastic, and I can customize the views I want as a report. I would also like to mention that Baremetrics chat support is super fast and helpful. **What do you dislike about Baremetrics?** It takes some time to update/refresh the data. **What problems is Baremetrics solving and how is that benefiting you?** I can take up the reports that I require from the customized dashboard. ### 22. Great idea, horrible execution **Rating:** 0.0/5.0 stars **Reviewed by:** Christian S. | Film Composer / Sound Designer / Sound Editor / Re-Recording Mixer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2021 **What do you like best about Baremetrics?** Baremetrics is a great idea with horrible execution. **What do you dislike about Baremetrics?** It's this simple: During our trial and then subscription, Baremetrics showed incorrect numbers, had flawed logic and calculations, incorrect processing of Chargebee events leading to false conclusions on the active status of customers, a forecasting module that they admit is showing completely bogus data in some cases - and most of their graphs are not working at all if you have any annual subscribers. When reporting 10-20 of these bugs to them, instead of fixing them, they reprocessed the account which lead to almost all data being lost in the account. Their representative called this "interesting". They did at no time provide any timeline for when any of this could be fixed. Finally, when we tried to cancel our account, they made that impossible to do on the website and instead force you to book a phone call. Baremetrics is a great idea, and their graphs are pretty - but if the data and numbers they show are wrong and they repeatedly say that they can't fix the issues in any foreseeable future, then what's the point. If you rely on graphs and numbers from Baremetrics, you risk making ill-informed decisions for your business. **What problems is Baremetrics solving and how is that benefiting you?** We thought this could become a great tool for measuring MRR, churn, cancellations etc. across Chargebee and Stripe. Unfortunately, with a service that is implemented this poorly and with this horrendous degree of errors - that the team has been unable to fix and are not providing any schedules for - we strongly advise not to use it in its current state. ### 23. Who you should target, and who your worthwhile customers are **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2021 **What do you like best about Baremetrics?** Revenue churn cohort analysis, segmented by Clearbit data to find where the real product market fit is. If I look at an overall cohort analysis, it's great to see overall retention, but the key for me was being able to see my business has a much better fit with higher ASP and ARPA customers. That nugget of gold helped shape our strategic direction, and begin paring back Baremetrics's other data insights to go from the generic to the more targeted (which is where I've been trying to get to for some time!). **What do you dislike about Baremetrics?** It would be nice if Revenue Retention was shown as well as Net Revenue Churn (which is just the inverse). This is the prime metric for SaaS companies to use as a proxy for product market fit. **Recommendations to others considering Baremetrics:** If you use spreadsheets, talk to the Baremetrics team on their new Google Sheets =MRR() function - it's amazing. If you are the type that wants brutal transparency and believes in dashboards as information radiators - they have a dashboard offering. Talk to Baremetrics about enriching your CRM with Clearbit data directly via native connections. **What problems is Baremetrics solving and how is that benefiting you?** Other problems have been getting a real MRR figure. While Stripe and Recurly is great, there is always a difference between the two. Baremetrics tracks something like 10x the events of either platform, so it is a much more accurate read of what my business's true headline metric is. ### 24. Really easy to use & saves time **Rating:** 4.5/5.0 stars **Reviewed by:** Elliot L. | Business Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Baremetrics?** This tool saves our sales and billing team so much time. The UI is easy to navigate and the integration with Slack helps us keep track of customer payments and quickly react to any failed charges. The dashboards help us quickly get an overview of the start of our MMR and report this to team members. Overall, the tool has given our team so much time back. **What do you dislike about Baremetrics?** Would be great if we could also include our Heroku-based revenue as part of our dashboards too. That could really help us get a more accurate picture of MMR and stay on top of any churn there too. **What problems is Baremetrics solving and how is that benefiting you?** Having a tool that allows a quicker and more efficient reaction for our sales and marketing to keep track of accurate revenue current subscriptions and react to ensure consistent revenue month-to-month. ### 25. Minimal, Clean, Accurate Metrics. A Must Have. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Baremetrics?** Baremetrics support is amazing. Their content is amazing. Their platform is amazing. Everything about the company is top-notch. Their USP is "Baremetrics is Subscription Analytics and Insights: One click and you get hundreds of valuable metrics and business insights!" And that is EXACTLY what they deliver. **What do you dislike about Baremetrics?** Nothing. I have no feedback on what I dislike because it doesn't exist. **What problems is Baremetrics solving and how is that benefiting you?** Baremetrics helped me get all my key metrics and KPIs into one organized place. ### 26. Easy to use / Great insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Baremetrics?** Ease of use, it's so simple to come in and find what you are looking for. **What do you dislike about Baremetrics?** I wish I could access easier on my mobile phone. **What problems is Baremetrics solving and how is that benefiting you?** Visibility / Transparency into company metrics ### 27. Baremetrics takes Stripe to a new level! **Rating:** 5.0/5.0 stars **Reviewed by:** Nick C. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2021 **What do you like best about Baremetrics?** I like that I can see which customers are new, expansion, and churn on a daily basis. This gives me the numbers I need for reporting. **What do you dislike about Baremetrics?** I found that my MRR number was different between Stripe and Baremetrics. After talking to support (which is awesome), I found out the differences. It would have been nice if it was displayed on the dashboard. **What problems is Baremetrics solving and how is that benefiting you?** Baremetrics gives us more insight into our customer spending and trends. ### 28. Inaccurate data and disappointing service **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2021 **What do you like best about Baremetrics?** Baremetrics has the necessary dashboards to present the data we need to understand our subscriptions business better **What do you dislike about Baremetrics?** -The data presented, wasn't accurate at all and cannot be trusted for Shopify apps - We were growing in terms of revenue but they presented a churn of 1-2k every month. LTV was not accurate at all. -Canceling a subscription is a nightmare. You have to schedule a call with them to start the cancelation process, and it took me a month and an extra monthly payment until it got canceled! **What problems is Baremetrics solving and how is that benefiting you?** We used Baremetrics to better understand our Shopify app's subscription business. How are we growing, churn, LTV and so on. ### 29. Intuitive dashboards + much needed features for any SaaS business! **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas W. | Marketing and Revenue Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2021 **What do you like best about Baremetrics?** The dashboards are really intuitive and easy to navigate. Also integrates well with Stripe. I'm a big fan of the cancellations and recover features. Huge aid managing dunning campaigns and gathering helpful insights from churned customers. **What do you dislike about Baremetrics?** What's to dislike with a product this good? Not a thing. **What problems is Baremetrics solving and how is that benefiting you?** We're accessing valuable metrics, gaining a lot of clarity around customer churn and retaining a ton of customers with dunning management. ### 30. Great product and content to go with it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2021 **What do you like best about Baremetrics?** Love the ability to track our key metrics. Another feature our team enjoy’s is the benchmark feature. Positioning ourselves against other saas companies in our range is helpful insight. **What do you dislike about Baremetrics?** If there were more accessible information on our AR for the month, that would be helpful. Since we use Stripe we just go there. Just a thought. **What problems is Baremetrics solving and how is that benefiting you?** Tracking key numbers for goal setting and reporting purposes. Overall trying to grow and need a tool like Baremetrics to do so quicker and more efficiently. ### 31. Great MRR Forecasting Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Erik J. | Lead Customer Success Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2021 **What do you like best about Baremetrics?** Baremetrics has been a super helpful and easy-to-use forecast solution. We get applicable business information effortlessly. **What do you dislike about Baremetrics?** Sometimes data refreshes take a little longer than we would like. **What problems is Baremetrics solving and how is that benefiting you?** Gaining better insights into our customers and also being able to take meaningful action from it. ### 32. Brilliant Revenue Reporting! **Rating:** 5.0/5.0 stars **Reviewed by:** Evan P. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2021 **What do you like best about Baremetrics?** I love all the prebuilt dashboards that help cut through the noise of software company metrics. Focus on what matters! **What do you dislike about Baremetrics?** It was difficult to integrate non stripe revenues, such as Heroku sales. I do believe they’re working on this and will be released soon. **What problems is Baremetrics solving and how is that benefiting you?** Accurate & precise revenue reporting (+ standard SaaS metrics - LTV, Churn, etc) ### 33. Baremetrics is the way to go for any SaaS company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2021 **What do you like best about Baremetrics?** Aside from the accessibility to much needed data, logging into the dashboard is super easy. I only need to do it once and I’m good. Hate that some other platforms force you to do it every time. **What do you dislike about Baremetrics?** Things are firing on all cylinders so not a thing! **What problems is Baremetrics solving and how is that benefiting you?** Tracking MRR and successfully setting goals to better grow our company. ### 34. My secret tool to plan ad spend. (LTV:CAC) **Rating:** 5.0/5.0 stars **Reviewed by:** Ken S. | Marketing manager **Reviewed Date:** March 18, 2021 **What do you like best about Baremetrics?** Love their Slack integration and LTV reports by plan **What do you dislike about Baremetrics?** I wish they had a Google Spreadsheet plugin but their API is great anyway **What problems is Baremetrics solving and how is that benefiting you?** Its my go-to-tool when building Maketing campaigns. Thanks to their reports I know how much I can spend on my campaigns ### 35. Solid choice for any SaaS business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2021 **What do you like best about Baremetrics?** I love the fact that it’s a one-stop-shop for any SaaS metric we need to track. Having live updates, a breakdown of current customer activity, and more in one place is a game-changer. **What do you dislike about Baremetrics?** There's nothing that I can think of at this time. **What problems is Baremetrics solving and how is that benefiting you?** There are many but a key one is being able to integrate Baremetrics with other platforms we use. Specifically Stripe or Intercom. Again having everything synced in one location frees up so much mental space. ### 36. I would have been happy to pay more for this. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2021 **What do you like best about Baremetrics?** Tons of value here - I would have been happy to pay more for this. Intuitive UI and easy navigation. ALL your biggest KPIs are covered - every type of MRR and churn, as well as ARR, and LTV. **What do you dislike about Baremetrics?** It'd be nice to have the ability to manually add products/expenses to see things like acquisition costs. **What problems is Baremetrics solving and how is that benefiting you?** I am checking/tracking my MRR daily and checking other key metrics as well. ### 37. Beautiful, Customizable Charts for Subscription Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Josh F. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2020 **What do you like best about Baremetrics?** Simple integration with Stripe and easy to setup customizable dashboards for products. **What do you dislike about Baremetrics?** Ability to manually add other products and expenses to accurately see acquisition costs. **What problems is Baremetrics solving and how is that benefiting you?** Ability to track MRR, ARR, and LTV. ### 38. It helps us get more information **Rating:** 4.0/5.0 stars **Reviewed by:** Steven S. | Operations Specialist, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2018 ### 39. Unique Cash Forecast application **Rating:** 4.0/5.0 stars **Reviewed by:** Ashish S. | Freelance LinkedIn Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2019 **What do you like best about Baremetrics?** We were constantly looking for a robust cash forecast application which could help us in making actionable business decisions. Baremetrics is the one which solved our business problem to a great extent. Thanks to great business analytics features which bring a quick business analytics needed for every business growth. **What do you dislike about Baremetrics?** It looks like that for the businesses which do not have subscriptions, this tool is not so useful. **Recommendations to others considering Baremetrics:** Great tool for subscription businesses. Provides a good forecast and actionable plans **What problems is Baremetrics solving and how is that benefiting you?** Baremetrics helped us to get a good insight of our business's Monthly recurring revenue and customer lifetime value. Helped in understanding actionable steps for overall business growth. ### 40. Does almost everything we need it to do **Rating:** 4.5/5.0 stars **Reviewed by:** Shirley R. | Director of Customer Success, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2018 **What do you like best about Baremetrics?** I love that I can see our metrics at a glance and then I can go in and focus on a specific metric to see what is really going on without much thought involved. One of my favorite features is the benchmarks, we can see how we stack up compared to companies that have an MRR range similar to ours, which can boost your morale big time. **What do you dislike about Baremetrics?** My biggest complaint is that it doesn't do constant live updates. There is a stream that seems pretty consistently updated, however, it can take a few hours for your MRR to update. When you are close to a goal that means a bonus for everyone that extra bit of time is nerve-racking. **What problems is Baremetrics solving and how is that benefiting you?** We've used Stripe before Stripe had any type of reporting. We seriously had a spreadsheet that I would update daily with transaction changes, talk about painful and time-consuming. We still enter numbers on the spreadsheet so we can have all of our historical data from even before we switched to Stripe, but it is a simple copy-paste type of thing. ### 41. Essential for SaaS businesses focused on growth **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | Vice President and General Manager -- Life Sciences, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2018 **What do you like best about Baremetrics?** I can access the key drivers of my business and my status across multiple areas immediately -- it illuminates the state of my sales and revenue along with telling me where I am going. One of the really unique features is the ability to benchmark against other saas companies my size. **What do you dislike about Baremetrics?** Nothing -- they have really pushed the limits of what you can glean from Stripe. **Recommendations to others considering Baremetrics:** Honestly, do the trial-- you will realize after the first day that it's essential for your business. I would also recommend Josh Pigford's blog posts on scaling a startup -- they have been elemental in our growth -- truly useful content. Josh is the CEO/Founder of Baremetrics. **What problems is Baremetrics solving and how is that benefiting you?** Immediate tracking of MRR -- this tells me daily how fast we are growing and I can share this information with investors and advisors -- this keeps us all on the same page and plays to our goal of transparency. The forecast feature helps us also keep our revenue goals on the exponential track. I also really appreciate the churn tracking -- being able to measure that against the industry helps us understand what is normal and where we rank. ### 42. Baremetrics Review **Rating:** 5.0/5.0 stars **Reviewed by:** Leena F. | Senior Certified Pharmacy Technician, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2019 **What do you like best about Baremetrics?** Easy to navigate the sign. Repeated sign on is not required as most sites generally time out after a few minutes. **What do you dislike about Baremetrics?** Nothing to note at the moment. Everything is working well thus far. **Recommendations to others considering Baremetrics:** Great tool for large or small companies in order to implement necessary components for business operations daily, weekly, and monthly. **What problems is Baremetrics solving and how is that benefiting you?** Addition of personal notes for tasks is convenient and easily performed. ### 43. BareMetrics makes it easy **Rating:** 4.5/5.0 stars **Reviewed by:** Eric A. | Company Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2019 **What do you like best about Baremetrics?** I like how easy it is to access valuable data. **What do you dislike about Baremetrics?** Pricing per month is higher than I prefer. **Recommendations to others considering Baremetrics:** None to recommend at this time. **What problems is Baremetrics solving and how is that benefiting you?** Metrics without having to wait around for the data. ### 44. Great statistics and dashboards! **Rating:** 4.0/5.0 stars **Reviewed by:** Jon S. | VP of Product, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2018 **What do you like best about Baremetrics?** It's the quickest way to get the KPIs we need to track from Stripe. The daily summaries are nice to have in my inbox every morning as well. **What do you dislike about Baremetrics?** Sometimes, based on how we handle unique cases for subscriptions, the numbers will be off. The customer support also has taken a few days to get back to me on simple questions / requests. **What problems is Baremetrics solving and how is that benefiting you?** It's helped us understand our customers lifetime value a lot better, and has given us key insights we may not have otherwise figured out on our own. Our time to key knowledge is really fast. It has also been helpful for spreading awareness of where our company is at. ### 45. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2019 **What do you like best about Baremetrics?** Easy to use and gather results, integrates really well with Intercom and helps with our KPIs **What do you dislike about Baremetrics?** At the moment I don't have any items or functions I dislike about Baremetrics **Recommendations to others considering Baremetrics:** I would recommend Baremetrics for companies that are looking to implement it with their Intercom emails and support. We are able to maintain contact with user, allow them to know when payments are overdue, credit cards have not been processed and able to track and maintain our NPS score. **What problems is Baremetrics solving and how is that benefiting you?** We are able to integrate Baremetrics with our Intercom emails and increased our NPS score while also lowering out overdue payment rates. ### 46. Baremtrics takes the work out of keeping tabs on your business **Rating:** 5.0/5.0 stars **Reviewed by:** Austin G. | Director of Sales and Customer Experience/Co-Owner, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2018 **What do you like best about Baremetrics?** Baremtric’s dashboard allows me to get a detailed overview of my business’ numbers without the hassle and at a glance. **What do you dislike about Baremetrics?** Segmenting has been recently introduced but it’s sticky. There’s also no mobile app yet which majorly takes away from the experience when you’re on-the-go **What problems is Baremetrics solving and how is that benefiting you?** Allows me to fill holes before they become a big problem. It also allows me to run reports far easier than any other way I’ve tried. ### 47. Indispensable Cash Forecast assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya C. | Finance Director, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2017 **What do you like best about Baremetrics?** I love the interface and the support from Baremetrics, but my favorite feature is their Cash Flow Forecast. It works directly off our Stripe data and projects out charges by day, week, or month on a rolling 12 month basis. They project both with all current active subscriptions and with a revenue growth factor applied. **What do you dislike about Baremetrics?** The projections with the revenue growth factor applied haven't worked well for us. I think this is because of changes within our business as opposed to a fault with the app. I hope as we stabilize price, this will become more useful for us. **Recommendations to others considering Baremetrics:** Baremetrics is one-stop shopping for all of your business analytic needs. The interface is so easy to use and the support is fantastic. On top of all that, it's a great assistant for MRR and Cash flow forecasting! **What problems is Baremetrics solving and how is that benefiting you?** I found Baremetrics while researching tools to help with cash flow projections. This was the only tool I found that met our needs using our Stripe data. It has allowed me to build out a forecast that is a meaningful predictor that we can make actionable business decisions against. ### 48. No set up...Easy Intergration **Rating:** 4.0/5.0 stars **Reviewed by:** Daphne B. | Realtor, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2018 **What do you like best about Baremetrics?** What I like best is that there's no need to continue plugging in numbers and information. With Baremetrics everything is already done for you. **What do you dislike about Baremetrics?** Customer Support is almost none exsistent. This company has been around for quite sometime and although the product is great there are times when I have questions that dont get answered. **What problems is Baremetrics solving and how is that benefiting you?** Sales Automation...Baremetrics handles all the "numbers" so that I dont have too. ## Baremetrics Discussions - [What is open startup?](https://www.g2.com/discussions/what-is-open-startup) - 1 comment - [What metrics does Stripe track?](https://www.g2.com/discussions/what-metrics-does-stripe-track) - 1 comment - [View Baremetrics pricing details and edition comparison](https://www.g2.com/products/baremetrics/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+19%3A51%3A38+-0500&secure%5Bsession_id%5D=2ab33b9d-de68-4f4f-816b-75199996bdc9&secure%5Btoken%5D=3d130b08acb0084dcecef4154d2a104ab1d16da89ef3e617750a4e5b44667e7b&format=llm_user) ## Baremetrics Integrations - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) ## Baremetrics Features **Data Management** - Updating - Data cleansing - Integration **Payment failure - Failed Payment Recovery** - Failed payment prevention - Failure Detection - Instant Notifications - Automated Retry - Failure Categorization **Analysis** - KPIs - Dashboards - Segmentation - Revenue Optimization **Customer Communication - Failed Payment Recovery** - Email/SMS Alerts - Customizable Messaging - In-app Support **Advance payment method update - Failed Payment Recovery** - Card Expiry - Card Account Updater - Secure Payment Gateway **Agentic AI - Subscription Analytics** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Failed payment analytics - Failed Payment Recovery** - Insight and trends - AI-driven reporting - Real-Time Tracking ## Top Baremetrics Alternatives - [ProfitWell Metrics by Paddle](https://www.g2.com/products/profitwell-metrics-by-paddle/reviews) - 4.8/5.0 (127 reviews) - [ChartMogul](https://www.g2.com/products/chartmogul/reviews) - 4.6/5.0 (110 reviews) - [Chargebee](https://www.g2.com/products/chargebee/reviews) - 4.4/5.0 (966 reviews)