Video Reviews
101 AwardSpring Reviews
Overall Review Sentiment for AwardSpring
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I love that they are always available to answer our questions-especially during the crazy scholarship season! So many issues arise during the process, and you need answers on the fly. We are so happy with how they respond and are at the ready. I also love the way that they help to teach us how to fix and prevent issues in the future. They give you the tools you need to succeed and have your scholarship program grow and flourish. Review collected by and hosted on G2.com.
Honestly, there is really nothing that we dislike as we have been able to adapt to any issues and incorporate them into our program. I think that we have also found that some of the new adaptations are actually more efficient! We have found that suggestions and questions that we have are heard and really looked at to see if it might be a better way. We never feel dismissed and we are heard. Review collected by and hosted on G2.com.
✅ Simplify Your Scholarship Administration Process!
✅ Great onboarding, great training resources (pdf, images, videos), ability to create, filter, and export multiple reports, a great way to match multiple scholarship programs with various criteria by one application account, reviewing process makes it easier for the reviewer, and ultimately notifying recipients & tracking their communications is a plus!
✅ AwardSpring is constantly working on updates, they have a community forum for support and quick ticket response with questions!
✅ Our applicants, administrators, and reviewers have expressed a user-friendly experience. Review collected by and hosted on G2.com.
It might be nice to have an API that would keep our recipient and email communication student data in sync with our current CRM - Hubspot. Review collected by and hosted on G2.com.
I really like how quick and friendly your customer service is. Award Spring is also very easy to use and intuitive. It has simplified our rigorous, manual scholarship process and I could not be any happier. Award Spring makes updates and the website gets better without many unresolved bugs. I also like that management follows up with you and tries to address any concerns you may have. The reports have also been very helpful for data management. Review collected by and hosted on G2.com.
Sometimes the timing of the updates is bad for us because it's around the beginning of a scholarship cycle but if we have any issues, Award Spring usually helps us work them out. I also wish it was easier to provide applicant scholarship feedback. Review collected by and hosted on G2.com.
Onboarding with Sam was spectacular. She was thorough and ensured that we were all on the same page, yet kept the pace clipping along. The software is user friendly and robust enough to meet our needs. We stayed on target and met our launch date well in advance! Review collected by and hosted on G2.com.
No downside other than the challenge of learning a new software but we feel that we were properly trained and have more than sufficient support, if we arrive at any challenges! Review collected by and hosted on G2.com.
The system is fairly intuitive. I am just delving into the reporting features but those allow for some filters and drill down of information. I am excited to create a custom report. The application process is pretty easy for students. Review collected by and hosted on G2.com.
There are occasional glitches in the system which are problematic during an application cycle. Review collected by and hosted on G2.com.
As an Administrator, I find AwardSpring to be exceptionally user-friendly, which simplifies my work. The students also find the application process to be much more straightforward compared to the previous system. Working with this company is a delight. The customer support team is remarkable—highly knowledgeable, amiable, and patient, always available to help with any issues that arise. Review collected by and hosted on G2.com.
Currently, I have no complaints regarding this company or their program. Review collected by and hosted on G2.com.
Responsive and superior customer service. Incredible at implementing feedback from user community. Very robust product with many features. Excellent support/webinars. Review collected by and hosted on G2.com.
The only thing I don't like is that some features are more unintuitive, like how blinding works. It's functional, but could be improved. Luckily, the AwardSpring team is always striving to improve. Review collected by and hosted on G2.com.
Transferring records from our college host database. Setting up scponsorships one time and carrying over each year. Tracking awards in real time and showing available balances. Not being able to over award. Tracking email with students. Review collected by and hosted on G2.com.
My deadline and award time were off with the registration. THis has ato be done after registrations begins or batch registration is done for the Fall semester, otherwise current students and graduates show eligibilty. Review collected by and hosted on G2.com.
The customer service from AwardSpring to both staff, students, and scholarship administrators is truly special. Our scholarship applications increased 80% from implementing this software. I estimated that this saved us almost 160 hours of work by implementing the software. Great product! Review collected by and hosted on G2.com.
There is nothing I dislike about AwardSpring. Review collected by and hosted on G2.com.
I really like how easy it is to navigate the platform. The UI is very intuitive. Customer Support has been great. Review collected by and hosted on G2.com.
I think that the Help Center could be improved dramatically (maybe more something like what Handshake has done) and that editing the application could be made easier. I also wish you could have a new, separate application for each cycle, so that editing the application for a new cycle doesn't break data points from previous cycles. Review collected by and hosted on G2.com.