Avalara Pricing Overview

Avalara has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact Avalara to obtain current pricing.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

Average Discount

7%

Perceived Cost

$$$$$

How much does Avalara cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 53 purchases.

Avalara Pricing Reviews

(2)
Holley M.
HM
"A Game-Changer for Tax Compliance, Needs Better Reporting"
What do you like best about Avalara?

I like everything about Avalara. One specific feature I value is the Economic Nexus Map, which tracks nexus for me. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

I find the report feature difficult when trying to pull reports for reconciliation and other analysis. Review collected by and hosted on G2.com.

Response from Celina Romera of Avalara

Thanks for the review, Holley. We’re glad Avalara has been a helpful tool for managing your compliance. We appreciate you sharing your experience!

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"No Support, No response, Silence"
What do you like best about Avalara?

Everything...as long as I don't need to reach out to support. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

We have been with Avalara for 12 years. We are so frustrated with the lack of support that we are looking into other providers. I attended the Crush event and spoke with the Global Support Manager. I was astonished his response to my frustration was he could make my problems go away, but it would cost me money....he wanted me to purchase the $15k per year Enterprise support package. When I copied a senior sales manager and the Global Support Manager in a follow-up email stating the problem continues to be unresolved after 3 weeks and the issue is impacting our eCommerce sales, the senior sales manager responded by asking our Account Manager or the GSM to reach out to me about upgrading to the $15k Enterprise support package. Wow...they have no interest in solving my problem, but they are still trying to sell me the $15k Enterprise support package. It's been 5 days and we haven't heard from anyone and our ticket is still unresolved. Review collected by and hosted on G2.com.

Response from Celina Romera of Avalara

Thanks for taking the time to share your experience. We’re genuinely sorry to hear how frustrating this has been, especially after such a long relationship with Avalara. This isn’t the experience we want for any of our customers. We’ve shared your feedback with our team to ensure it's being looked into. If you haven’t already, please reach out to customercare@avalara.com so we can follow up with you directly.

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