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Compare Avalara and Sovos 
Featured Products
At a Glance
Market Segments
Mid-Market (49.9% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Avalara
Star Rating
(777)4.0 out of 5
Market Segments
Mid-Market (49.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AvalaraSovos
Star Rating
(88)4.2 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SovosSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Avalara excels in overall user satisfaction, reflected in its higher G2 Score of 69.04 compared to Sovos at 58.53. Users appreciate how Avalara streamlines the monthly sales and use tax process, automating tasks and keeping exemption certificates organized.
- Users say that Sovos stands out for its exceptional customer support, with many highlighting the responsiveness and attentiveness of the support team. This has led to a positive user experience, especially when addressing issues quickly, which is a significant advantage for those who prioritize support.
- According to verified reviews, both products have similar ease of use ratings, but Avalara's implementation process is often noted as more intuitive. Users have mentioned the ease of tracking resales and the overall user-friendly interface, making it a preferred choice for many.
- Reviewers mention that while Sovos offers strong integration capabilities, particularly with SAP, Avalara's integration features are also well-regarded. Users appreciate the seamless transaction processing that both platforms provide, although Avalara's broader market presence may offer more extensive integration options.
- Users highlight that Avalara's automation features significantly reduce manual workload, which is a major time-saver. In contrast, Sovos users value the time saved through its sales tax filing service, allowing them to focus on other business areas, showcasing both products' strengths in efficiency.
- G2 reviewers note that while Sovos has a slightly higher rating for quality of support, Avalara's customer service is still well-regarded, with users expressing satisfaction with the assistance they receive when questions arise. This indicates that both companies prioritize customer care, though Sovos may have a slight edge in this area.
Pricing
Entry-Level Pricing
Avalara
No pricing availableSovos
No pricing availableFree Trial
Avalara
Free Trial is available
Sovos
No trial information availableRatings
Meets Requirements
8.1
463
8.6
76
Ease of Use
8.0
609
8.0
77
Ease of Setup
7.2
441
7.5
42
Ease of Admin
7.6
285
7.6
37
Quality of Support
6.8
462
8.4
76
Has the product been a good partner in doing business?
7.1
291
8.1
38
Product Direction (% positive)
7.7
459
7.7
67
Features by Category
Global Shipping
8.0
16
Not enough data
7.3
17
Not enough data
6.7
16
Not enough data
7.1
16
Not enough data
Payments and Pricing
6.9
15
Not enough data
6.6
16
Not enough data
7.2
17
Not enough data
6.7
16
Not enough data
6.2
17
Not enough data
Global ecommerce management
7.3
16
Not enough data
7.0
15
Not enough data
7.3
16
Not enough data
7.1
15
Not enough data
Portals
7.0
14
Not enough data
6.3
14
Not enough data
Feature Not Available
Not enough data
Tracking
8.3
197
8.5
23
6.5
139
8.0
9
6.8
139
8.1
13
7.6
171
7.4
20
7.3
159
7.4
16
7.6
156
7.1
17
Integrations
7.2
179
6.9
21
Remittance
7.8
178
8.4
17
7.1
165
7.6
15
6.2
140
8.0
9
7.1
155
7.8
10
Agentic AI - Sales Tax and VAT Compliance
7.3
31
Not enough data
6.7
27
Not enough data
Tax Planning
8.7
15
9.0
5
8.8
16
8.7
5
9.0
15
7.6
9
8.9
15
8.0
9
Tax Filing
9.2
16
8.7
9
8.9
16
8.9
9
9.0
17
9.1
9
Workflows
8.8
18
7.8
9
9.0
15
8.3
9
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avalara and Sovos are categorized as Sales Tax and VAT Compliance, SAP Store, and Corporate Tax
Reviews
Reviewers' Company Size
Avalara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sovos
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.1%
Retail
11.7%
Accounting
9.1%
Manufacturing
8.1%
Wholesale
6.2%
Other
52.8%
Insurance
8.2%
Accounting
8.2%
Wholesale
5.9%
Retail
5.9%
Machinery
5.9%
Other
65.9%
Discussions
I didn’t know I was supposed to register — do I need to worry about past sales?
2 Comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 Comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
Are there any third-party evaluations of Sovos solutions like from Gartner, IDC or Forrester?
1 Comment
Official Response from Sovos
Yes, IDC conducted an extensive vendor assessment of the major market players in sales tax and VAT (including GST) automation and deemed Sovos a leader in...Read more
Sovos has no more discussions with answers
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