Compare Avalara and Sovos 
At a Glance
Market Segments
Mid-Market (50.1% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Avalara
Star Rating
(810)4.0 out of 5
Market Segments
Mid-Market (50.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AvalaraSovos
Star Rating
(88)4.2 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SovosSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Avalara excels in overall user satisfaction, reflected in its higher G2 Score of 69.04 compared to Sovos at 58.53. Users appreciate how Avalara streamlines the monthly sales and use tax process, automating tasks and keeping exemption certificates organized.
- Users say that Sovos stands out for its exceptional customer support, with many highlighting the responsiveness and attentiveness of the support team. This has led to a positive user experience, especially when addressing issues quickly, which is a significant advantage for those who prioritize support.
- According to verified reviews, both products have similar ease of use ratings, but Avalara's implementation process is often noted as more intuitive. Users have mentioned the ease of tracking resales and the overall user-friendly interface, making it a preferred choice for many.
- Reviewers mention that while Sovos offers strong integration capabilities, particularly with SAP, Avalara's integration features are also well-regarded. Users appreciate the seamless transaction processing that both platforms provide, although Avalara's broader market presence may offer more extensive integration options.
- Users highlight that Avalara's automation features significantly reduce manual workload, which is a major time-saver. In contrast, Sovos users value the time saved through its sales tax filing service, allowing them to focus on other business areas, showcasing both products' strengths in efficiency.
- G2 reviewers note that while Sovos has a slightly higher rating for quality of support, Avalara's customer service is still well-regarded, with users expressing satisfaction with the assistance they receive when questions arise. This indicates that both companies prioritize customer care, though Sovos may have a slight edge in this area.
Pricing
Entry-Level Pricing
Avalara
No pricing availableSovos
No pricing availableFree Trial
Avalara
Free Trial is available
Sovos
No trial information availableRatings
Meets Requirements
8.1
483
8.6
76
Ease of Use
8.0
629
8.0
77
Ease of Setup
7.2
454
7.5
42
Ease of Admin
7.6
290
7.6
37
Quality of Support
6.8
482
8.4
76
Has the product been a good partner in doing business?
7.1
296
8.1
38
Product Direction (% positive)
7.7
480
7.7
67
Features by Category
Global Shipping
8.0
16
Not enough data
7.3
17
Not enough data
6.7
16
Not enough data
7.1
16
Not enough data
Payments and Pricing
6.9
15
Not enough data
6.6
16
Not enough data
7.2
17
Not enough data
6.7
16
Not enough data
6.2
17
Not enough data
Global ecommerce management
7.3
16
Not enough data
7.0
15
Not enough data
7.3
16
Not enough data
7.1
15
Not enough data
Portals
7.0
14
Not enough data
6.3
14
Not enough data
Feature Not Available
Not enough data
Tracking
8.4
209
8.5
23
6.5
139
8.0
9
6.8
138
8.1
13
7.7
176
7.4
20
7.3
159
7.4
16
7.6
159
7.1
17
Integrations
7.1
186
6.9
21
Remittance
7.9
185
8.4
17
7.1
165
7.6
15
6.2
139
8.0
9
7.1
155
7.8
10
Agentic AI - Sales Tax and VAT Compliance
7.3
33
Not enough data
6.6
29
Not enough data
Tax Planning
8.7
15
9.0
5
8.8
16
8.7
5
9.0
15
7.6
9
8.9
15
8.0
9
Tax Filing
9.2
16
8.7
9
8.9
16
8.9
9
9.1
18
9.1
9
Workflows
8.8
18
7.8
9
9.0
15
8.3
9
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avalara and Sovos are categorized as Sales Tax and VAT Compliance and Corporate Tax
Unique Categories
Avalara is categorized as Cross Border E-Commerce and SAP Store
Sovos has no unique categories
Reviews
Reviewers' Company Size
Avalara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sovos
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.9%
Retail
11.5%
Accounting
9.2%
Manufacturing
8.7%
Wholesale
6.2%
Other
52.5%
Accounting
8.2%
Insurance
8.2%
Wholesale
5.9%
Construction
5.9%
Machinery
5.9%
Other
65.9%
Discussions
How much does avalara cost?
2 Comments
Official Response from Avalara
Pricing varies depending on what’s right for your business. Many Avalara products use volume-based pricing models designed to scale with your business.Read more
Has anyone using Avalara experience issues with this service recently 2021?
2 Comments
Official Response from Avalara
Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact_Avalara)...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
Official Response from Avalara
Avalara must assist with any SST-Simplified Electronic Returns. If the form name includes "SER", it's a simplified electronic return, and Avalara must file...Read more
Are there any third-party evaluations of Sovos solutions like from Gartner, IDC or Forrester?
1 Comment
Official Response from Sovos
Yes, IDC conducted an extensive vendor assessment of the major market players in sales tax and VAT (including GST) automation and deemed Sovos a leader in...Read more
Sovos has no more discussions with answers
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