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Compare Avalara and Vertex 
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At a Glance
Market Segments
Mid-Market (50.1% of reviews)
Enterprise (56.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Avalara
Star Rating
(758)4.0 out of 5
Market Segments
Mid-Market (50.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AvalaraVertex
Star Rating
(459)4.4 out of 5
Market Segments
Enterprise (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VertexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Avalara excels in its Calculations feature, scoring a remarkable 9.2, which reviewers say provides accurate and efficient tax calculations. In contrast, Vertex's score of 6.7 indicates room for improvement in this area.
- Reviewers mention that Vertex outshines Avalara in Returns, with a score of 9.0 compared to Avalara's 7.6. Users appreciate Vertex's streamlined process for managing tax returns, making it easier to handle compliance.
- G2 users highlight Avalara's strong performance in Credits, achieving a score of 9.0. Reviewers say this feature is particularly beneficial for businesses looking to maximize their tax credits, while Vertex's score of 6.7 suggests it may not be as robust in this area.
- Users on G2 report that Vertex has a slight edge in Ease of Admin, scoring 8.5 compared to Avalara's 7.5. Reviewers mention that Vertex's user interface is more intuitive, making administrative tasks less cumbersome.
- Reviewers mention that Avalara's Sales Tax feature is highly rated at 8.1, but Vertex takes the lead with a score of 8.7. Users appreciate Vertex's comprehensive approach to sales tax management, which includes better integration with various e-commerce platforms.
- Users say that both products perform equally in Localization, each scoring 7.5. However, reviewers note that Avalara's localization features are more adaptable to different regional tax laws, which can be a significant advantage for businesses operating in multiple jurisdictions.
Pricing
Entry-Level Pricing
Avalara
No pricing availableVertex
No pricing availableFree Trial
Avalara
Free Trial is available
Vertex
No trial information availableRatings
Meets Requirements
8.1
452
8.3
133
Ease of Use
8.0
598
8.1
357
Ease of Setup
7.2
433
7.7
289
Ease of Admin
7.5
282
8.4
78
Quality of Support
6.8
451
7.6
130
Has the product been a good partner in doing business?
7.0
288
8.2
103
Product Direction (% positive)
7.7
448
7.9
131
Features by Category
Global Shipping
8.0
16
Not enough data
7.3
17
Not enough data
6.7
16
Not enough data
7.1
16
Not enough data
Payments and Pricing
6.9
15
Not enough data
6.6
16
Not enough data
7.2
17
Not enough data
6.7
16
Not enough data
6.2
17
Not enough data
Global ecommerce management
7.3
16
Not enough data
7.0
15
Not enough data
7.3
16
Not enough data
7.1
15
Not enough data
Portals
7.0
14
Not enough data
6.3
14
Not enough data
7.0
14
Not enough data
Tracking
8.3
191
8.6
29
6.5
138
8.2
21
6.8
138
7.7
20
7.6
169
8.2
26
7.3
159
7.5
21
7.6
152
7.5
19
Integrations
7.2
175
7.9
25
Remittance
7.8
176
8.9
25
7.1
165
8.1
26
6.2
140
7.2
18
7.1
153
7.0
19
Agentic AI - Sales Tax and VAT Compliance
7.3
31
Not enough data
6.6
26
Not enough data
Tax Planning
8.7
15
6.3
5
8.8
16
5.7
5
9.0
15
6.7
5
8.9
15
7.0
5
Tax Filing
9.2
16
6.7
5
8.9
16
7.0
5
9.0
17
7.3
5
Workflows
8.8
18
7.0
5
9.0
15
7.3
5
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avalara and Vertex are categorized as SAP Store, Sales Tax and VAT Compliance, and Corporate Tax
Reviews
Reviewers' Company Size
Avalara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vertex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
11.9%
Computer Software
11.9%
Accounting
9.1%
Manufacturing
8.4%
Wholesale
6.3%
Other
52.4%
Retail
15.4%
Manufacturing
9.4%
Accounting
8.0%
Information Technology and Services
4.9%
Financial Services
4.7%
Other
57.7%
Discussions
I didn’t know I was supposed to register — do I need to worry about past sales?
2 Comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 Comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
How many clients are on O Series?
1 Comment
Official Response from Vertex
Over 1,500 licenses of O Series have been sold to date encompassing U.S. sales and use tax, VAT, retail, leasing and hospitality solutions. These licenses...Read more
When are O Series data updates made available?
1 Comment
Official Response from Vertex
Vertex provides monthly updates to rates, rules, and jurisdictional information. For an On-Premise deployment, the updates are published onto the online...Read more
Can O Series complete Returns?
1 Comment
Official Response from Vertex
While O Series can generate reports that support the filing of Returns it provides specific functionality that supports the exporting of transaction detail...Read more
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