Link copied to clipboard # Avalara vs Vertex Comparison - What are their main differences? Share [ Export ](/compare/avalara/vertex-inc-vertex/export.csv) AvalaraVertex[+ Add Product](#) Pricing **Avalara** Free Trial **$69.00** 1 State Per Month · Core Compliance + SST Services **Vertex** No pricing available **Pricing Insights** from reviews Time to Implement **Avalara** 3 monthsFaster Based on 130 responses **Vertex** 6 months Based on 29 responses Return on Investment **Avalara** 15 months2 months sooner Based on 115 responses **Vertex** 17 months Based on 28 responses Perceived Cost **Avalara** $$$$$ **Vertex** $$$$$ Average Discount **Avalara** 7% **Vertex** 8%1% more **Pros & Cons** from reviews **Avalara** [ Ease of Use (109) ](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1178915&qs=pros-and-cons#reviews)[ Tax Automation (84) ](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179420&qs=pros-and-cons#reviews)[ Poor Customer Support (92) ](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179251&qs=pros-and-cons#reviews)[ Improvement Needed (66) ](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179390&qs=pros-and-cons#reviews) **Vertex** [ Ease of Use (65) ](https://www.g2.com/products/vertex-inc-vertex/reviews?filters%5Bsentiment_snippet%5D=1365039&qs=pros-and-cons#reviews)[ Customer Support (47) ](https://www.g2.com/products/vertex-inc-vertex/reviews?filters%5Bsentiment_snippet%5D=1364458&qs=pros-and-cons#reviews)[ Improvement Needed (72) ](https://www.g2.com/products/vertex-inc-vertex/reviews?filters%5Bsentiment_snippet%5D=1365052&qs=pros-and-cons#reviews)[ Complex Interface (48) ](https://www.g2.com/products/vertex-inc-vertex/reviews?filters%5Bsentiment_snippet%5D=1364513&qs=pros-and-cons#reviews) Integrations **Avalara** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_98d35df2de4df4381557cbfee178196b/abas-erp.png "Product Avatar Image") Abas ](https://www.g2.com/products/abas-erp/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7feddd3e1c7f667543c4b3608d2bcb9c/accounting-seed.png "Product Avatar Image") Accounting Seed ](https://www.g2.com/products/accounting-seed/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fee325af54b7164fb0726a552801492/acumatica.png "Product Avatar Image") Acumatica ](https://www.g2.com/products/acumatica/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image") Adobe Commerce (formerly... ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[ View all ](https://www.g2.com/products/avalara/integrations) **Vertex** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fd9b0bfb1f3808b39549e873c236f95f/coupa-software-coupa.png "Product Avatar Image") Coupa ](https://www.g2.com/products/coupa-software-coupa/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cffad295578940e207663002906b53f5/infor-cloudsuites-m3.jpg "Product Avatar Image") Infor CloudSuites (M3) ](https://www.g2.com/products/infor-cloudsuites-m3/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d7a53e3f1d29e84ae00193a07789a2e4/sap-commerce-cloud.jpg "Product Avatar Image") SAP Commerce Cloud ](https://www.g2.com/products/sap-commerce-cloud/reviews)[ View all ](https://www.g2.com/products/vertex-inc-vertex/integrations) Screenshots **Avalara** ![Avalara screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1559796/image-_77_.png) **Vertex** No screenshot available **Ratings** from reviews Meets Requirements **Avalara** 8.1 8.1510 **Vertex** 8.3 8.3144 Ease of Use **Avalara** 8.1 8.1752 **Vertex** 8.1 8.1410 Ease of Setup **Avalara** 7.3 7.3568 **Vertex** 7.7 7.7336 Ease of Admin **Avalara** 7.5 7.5299 **Vertex** 8.4 8.483 Quality of Support **Avalara** 6.8 6.8508 **Vertex** 7.7 7.7141 Has the product been a good partner in doing business? **Avalara** 7.0 7.0305 **Vertex** 8.2 8.2108 Product Direction (% positive) **Avalara** 7.6 7.6501 **Vertex** 7.9 7.9141 **Features** ratings from reviews Corporate Tax 8.9 21 7.0 6 Sales Tax and VAT Compliance 8.1 356 8.7 84 Cross Border E-Commerce 6.8 17 Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 38.3% Mid-Market(51-1000 emp.) 48.7% Enterprise(\> 1000 emp.) 13.0% Small-Business(50 or fewer emp.) 38.3% Mid-Market(51-1000 emp.) 48.7% Enterprise(\> 1000 emp.) 13.0% Small-Business(50 or fewer emp.) 20.7% Mid-Market(51-1000 emp.) 23.8% Enterprise(\> 1000 emp.) 55.5% Small-Business(50 or fewer emp.) 20.7% Mid-Market(51-1000 emp.) 23.8% Enterprise(\> 1000 emp.) 55.5% **Reviewers' Industry** [![Avalara](https://images.g2crowd.com/uploads/product/hd_favicon/1539724680/avalara.svg "Avalara")](https://www.g2.com/products/avalara/reviews) Avalara Computer Software 11.4% Retail 11.1% Accounting 10.3% Manufacturing 9.7% Wholesale 6.4% Other 51.0% [![Vertex](https://images.g2crowd.com/uploads/product/hd_favicon/433bf410bfcdb2219d4a2e8ad316d989/vertex-inc-vertex.jpg "Vertex")](https://www.g2.com/products/vertex-inc-vertex/reviews) Vertex Retail 17.1% Manufacturing 10.3% Accounting 7.7% Information Technology and Services 4.4% Consumer Goods 3.8% Other 56.7% Alternatives **Avalara Alternatives** ![TaxJar](https://images.g2crowd.com/uploads/product/hd_favicon/8ad7af63514577b4ceec27b8fe42b410/taxjar.svg "TaxJar") [ TaxJar ](/products/taxjar/reviews) ![Sovos](https://images.g2crowd.com/uploads/product/hd_favicon/031838797412ae9f46969ca94b3ffeac/sovos.svg "Sovos") [ Sovos ](/products/sovos/reviews) ![Anrok](https://images.g2crowd.com/uploads/product/hd_favicon/4df954122daa717c8b80f9602082ef45/anrok.svg "Anrok") [ Anrok ](/products/anrok/reviews) ![Webgility](https://images.g2crowd.com/uploads/product/hd_favicon/e6867640bfc72eb6fd54bfb9dcf9378f/webgility.svg "Webgility") [ Webgility ](/products/webgility/reviews) **Vertex Alternatives** ![TaxJar](https://images.g2crowd.com/uploads/product/hd_favicon/8ad7af63514577b4ceec27b8fe42b410/taxjar.svg "TaxJar") [ TaxJar ](/products/taxjar/reviews) ![Sovos](https://images.g2crowd.com/uploads/product/hd_favicon/031838797412ae9f46969ca94b3ffeac/sovos.svg "Sovos") [ Sovos ](/products/sovos/reviews) ![Anrok](https://images.g2crowd.com/uploads/product/hd_favicon/4df954122daa717c8b80f9602082ef45/anrok.svg "Anrok") [ Anrok ](/products/anrok/reviews) ![Webgility](https://images.g2crowd.com/uploads/product/hd_favicon/e6867640bfc72eb6fd54bfb9dcf9378f/webgility.svg "Webgility") [ Webgility ](/products/webgility/reviews) ## Avalara vs Vertex FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Avalara vs Vertex? Vertex stands out from Avalara with higher reviewer satisfaction across ratings, support, and setup, and is favored for enterprise use. | [Avalara](https://www.g2.com/products/avalara/reviews) | [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) | | --- | --- | | 4.0/5 (826 reviews) | 4.4/5 (467 reviews) | | Mid-Market | Enterprise | | 7.2 | 7.7 | | 6.8 | 7.7 | | Ease of Use (109 all-time mentions) | Ease of Use (39 all-time mentions) | ### How do the pricing models of Avalara and Vertex compare? Vertex is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Avalara. - **Avalara:** In recent reviews, many cite Avalara as expensive, with 26 all-time mentions of high cost and concerns about annual price increases. - **Vertex:** Reviewers describe Vertex as offering strong value, with positive sentiment on pricing and only occasional concerns about cost for advanced tools. - **Switching reasons:** Recent Avalara reviewers mention switching to Vertex at the enterprise level due to dissatisfaction with Avalara's pricing and support. ### What are the best alternatives to Avalara and Vertex? TaxJar, Sovos, and Vertex are the top alternatives to Avalara. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Avalara](https://www.g2.com/products/avalara/reviews) | 4.0/5 (826 reviews) | Mid-Market | Expensive, price increases noted | Ease of Use (109 all-time mentions) | | [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) | 4.4/5 (467 reviews) | Enterprise | Strong value, occasional cost concerns for advanced tools | Ease of Use (39 all-time mentions) | | [TaxJar](https://www.g2.com/products/taxjar/reviews) | 4.7/5 (252 reviews) | Small-Business | — | Ease of Use | | [Sovos](https://www.g2.com/products/sovos/reviews) | 4.2/5 (92 reviews) | Mid-Market | — | Compliance | ### Which Sales Tax and VAT Compliance features should I prioritize when comparing Avalara and Vertex? Buyers should prioritize Sales Tax calculation, Ease of Use, Integration capabilities, Customer Support, and Automation when comparing Avalara and Vertex. - **Sales Tax:** Avalara (33 all-time mentions), Vertex (13 all-time mentions) - **Ease of Use:** Avalara (109 all-time mentions, 8.0 score), Vertex (39 all-time mentions, 8.1 score) - **Integrations:** Avalara (39 all-time mentions), Vertex (12 all-time mentions) - **Customer Support:** Avalara (48 all-time mentions, 6.8 score), Vertex (29 all-time mentions, 7.7 score) - **Automation:** Avalara (44 all-time mentions), Vertex (24 all-time mentions) ### What are the pros and cons of Avalara vs Vertex? Avalara's headline strength is ease of use, while Vertex is strongest in overall reviewer satisfaction and support. - **Avalara strengths:** Ease of Use (109 all-time mentions), Tax Automation (84), Ease of Filing (50), Integrations (39), Time-saving (40) - **Avalara trade-offs:** Poor Customer Support (92 all-time mentions), Improvement Needed (66), Expensive (26), Tax Issues (39) - **Vertex strengths:** Ease of Use (39 all-time mentions), Customer Support (29), Tax Automation (24), Reliability (16), Accuracy (13), Customization (12) - **Vertex trade-offs:** Improvement Needed (45 all-time mentions), Complex Interface (29), Difficulty (22), Poor Customer Support (22), Technical Issues (16) ### Is Avalara or Vertex better for small businesses? Avalara is better suited for small businesses, as reflected by its mid-market and small-business reviewer base and positive sentiment on ease of use and setup. - **Avalara:** Mid-Market is the largest segment, with recent small-business reviewers highlighting ease of use and straightforward setup for small teams. - **Vertex:** Enterprise is the largest segment, with reviewers noting its suitability for larger organizations and more complex needs. ### Which Sales Tax and VAT Compliance platform has better integrations? Avalara is favored for integrations, with more reviewer-cited integration mentions and broader third-party tool coverage. - **Avalara:** NetSuite (21 all-time mentions), Shopify (14), QuickBooks Online (6) - **Vertex:** SAP, Ariba, and ERP integrations are cited in recent reviews, with 12 all-time mentions for integrations overall. ### How do Avalara and Vertex compare on customer support? Vertex outperforms Avalara on Quality of Support by a material margin, with a 0.9-point higher score (7.7 vs 6.8). - **Avalara:** Reviewers frequently cite slow response times and unresolved issues, with 92 all-time mentions of poor customer support. - **Vertex:** Reviewers highlight knowledgeable support and prompt issue resolution, with 29 all-time mentions of strong customer support and a 7.7 support score. ### Which is easier to implement, Avalara or Vertex? Vertex is rated higher for Ease of Setup, with a 0.5-point advantage (7.7 vs 7.2), and also leads on Ease of Admin. - **Avalara:** Reviewers describe setup as generally straightforward, especially for small and mid-market teams, but note occasional complexity and unclear implementation steps. - **Vertex:** Reviewers consistently report easy setup, especially for enterprise and global deployments, and praise its admin experience (8.4 score). ### Which product has better Sales Tax? Vertex is rated higher for Sales Tax, with stronger accuracy and automation sentiment in recent reviews. - **Avalara:** Sales Tax is the most frequently mentioned feature (33 all-time mentions), with reviewers citing automation and accuracy but also noting occasional tax issues. - **Vertex:** Sales Tax is a core strength (13 all-time mentions), with reviewers highlighting accuracy, automation, and confidence in compliance, supported by a higher Meets Requirements score (8.3 vs 8.1).