Appian Features

Enables users to create documents for business processes and provides a wide array of templates which are customizable. 155 reviewers of Appian have provided feedback on this feature.

The ability to create custom workflows aligned with business objectives. This feature was mentioned in 166 Appian reviews.

A library in which to keep previously used or designed workflows for future use or to use parts of for upcoming custom workflows. 156 reviewers of Appian have provided feedback on this feature.

Based on 154 Appian reviews. Provides drag and drop tools usable by admins with little to no coding experience in order to build applications which automate workflows and business processes.

Provides development environments to allow users to develop applications which automate workflows and business processes with minimal coding. 168 reviewers of Appian have provided feedback on this feature.

Enable decision-makers to easily share processes with the proper employees. 162 reviewers of Appian have provided feedback on this feature.

Compile data from across all systems so that users can view relevant information easily. This feature was mentioned in 161 Appian reviews.

Allow users to access workflows and processes from anywhere given that employees in different locations and roles will require. This feature was mentioned in 168 Appian reviews.

Ensures the right task is being assigned to the proper employee across an entire process. 161 reviewers of Appian have provided feedback on this feature.

Provides users a holistic view of all workflows so as to see how all processes work together. 158 reviewers of Appian have provided feedback on this feature.

Delivers data points such as time and cost of a process on a dashboard to evaluate process efficacy. 156 reviewers of Appian have provided feedback on this feature.

Allows users to view progress of a business process in real-time enabling them to view performance or manage tasks within the process. 157 reviewers of Appian have provided feedback on this feature.

As reported in 124 Appian reviews. Provides the ability to manage unstructured processes.

Based on 137 Appian reviews. Connect with existing systems via API.

As reported in 121 Appian reviews. Gives user machine learning tools for intelligent process improvement

Streamline and simplify document approval processes. 122 reviewers of Appian have provided feedback on this feature.

Provides users with a repository for process maps and documentation. This feature was mentioned in 10 Appian reviews.

Based on 11 Appian reviews. Allows for collaborative authoring of process documents.

Based on 11 Appian reviews. Provides various connectors and integrations to business applications and data sources.

Gives users the ability to analyze processes, find bottlenecks and identify the gaps between how things should be and how they really are. 11 reviewers of Appian have provided feedback on this feature.

Based on 138 Appian reviews and verified by the G2 Product R&D team. Gives users the ability to edit or write custom HTML, Javascript or CSS code.

Based on 142 Appian reviews and verified by the G2 Product R&D team. Allows users to edit or write custom code with programming languages.

Based on 147 Appian reviews and verified by the G2 Product R&D team. Provides tools for inserting brand logos, colors, quotes, and other proprietary content.

Provides base-level application templates to build atop and which users can customize for specifc users and actions. This feature was mentioned in 118 Appian reviews.

Based on 153 Appian reviews and verified by the G2 Product R&D team. Allows the creation ofpage sequences, forms, and libraries for users navigating the application.

Based on 145 Appian reviews and verified by the G2 Product R&D team. Lets users add data from existing sources when creating the initial application or changing data sources.

Based on 146 Appian reviews and verified by the G2 Product R&D team. Continuously updates data as users or external data sources are edited.

Based on 148 Appian reviews and verified by the G2 Product R&D team. Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.

Based on 156 Appian reviews and verified by the G2 Product R&D team. Releases the application for access on desktop or mobile devices.

Based on 151 Appian reviews and verified by the G2 Product R&D team. Lets users build cross-platform applications or provide specific templates for different device types.

Based on 152 Appian reviews and verified by the G2 Product R&D team. Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.

Based on 39 Appian reviews and verified by the G2 Product R&D team. Provides a visual editor to easily create automation models.

Offers the ability to record processes performed by humans to be recreated by bots. This feature was mentioned in 35 Appian reviews.

Provides templates for workflows and processes for easier automation creation. 34 reviewers of Appian have provided feedback on this feature.

Based on 40 Appian reviews and verified by the G2 Product R&D team. Allows developers to code custom automations.

Based on 43 Appian reviews and verified by the G2 Product R&D team. Offers users the ability to reuse process automations and communicate with other team members around automation building.

Based on 34 Appian reviews. Allows non-technical users to create bots in an easy, intuitive manner.

Based on 38 Appian reviews and verified by the G2 Product R&D team. Equips administrators with the ability to schedule bot deployments in advance or on a consistent, regulated cadence.

Based on 36 Appian reviews and verified by the G2 Product R&D team. Automates processes that supplement human action, often requiring human intervention and collaboration.

Based on 36 Appian reviews and verified by the G2 Product R&D team. Automates processes completely without the need for human intervention.

Based on 32 Appian reviews and verified by the G2 Product R&D team. Allows users to analyze the performance of bots via dashboards.

Based on 37 Appian reviews and verified by the G2 Product R&D team. Insures data remains secure and compliant with industry standards.

Based on 41 Appian reviews and verified by the G2 Product R&D team. Able to support large deployments.

Based on 70 Appian reviews and verified by the G2 Product R&D team. Gives the ability to build a workflow based on business logic or a specific condition in order to route work to different people based on rules.

Based on 70 Appian reviews and verified by the G2 Product R&D team. Provides the user with a no-code or low-code environment in which they can build applications and workflows, including drag-and-drop features.

Based on 65 Appian reviews and verified by the G2 Product R&D team. Gives the user the ability to manage documents, including versioning and the ability to integrate those document with third-party applications.

Based on 66 Appian reviews and verified by the G2 Product R&D team. Integrates data and processes from multiple sources into a single system.

Based on 66 Appian reviews and verified by the G2 Product R&D team. Build interfaces once and use them across one or more processes.

Based on 66 Appian reviews and verified by the G2 Product R&D team. Gives the user the ability to build and use forms on mobile devices.

Based on 69 Appian reviews and verified by the G2 Product R&D team. Streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process.

Based on 69 Appian reviews and verified by the G2 Product R&D team. Visually displays connected applications and integrated data. Allows customization and management of workflow structures.

Based on 66 Appian reviews and verified by the G2 Product R&D team. Processing changes to data sources and applications as changes are made in real-time.

Offers the ability to record processes performed by humans to be recreated by bots. This feature was mentioned in 57 Appian reviews.

Integrates with RPA technology, either natively or via 3rd-party integrations.

Allow customers, partners and third-party developers to create applications on top of business processes.

Based on 33 Appian reviews and verified by the G2 Product R&D team. Provides OCR capabilities in order to recognize text in documents and applications.

Based on 29 Appian reviews and verified by the G2 Product R&D team. Allows for intelligent automation whereby the bot can imitate human behavior by learning from behavioral patterns.

Based on 30 Appian reviews and verified by the G2 Product R&D team. Provides NLP capabilities in order to understand text in documents and applications.

Based on 130 Appian reviews. Ensures the right task is being assigned to the proper employee across an entire process.

Allows users to conduct real-time process analysis, as opposed to just historical analysis. 10 reviewers of Appian have provided feedback on this feature.

Based on 10 Appian reviews. Gives process notation capabilities.

Provides tools for defining what a business entity does, who is responsible, to what standard a business process should be completed. This feature was mentioned in 10 Appian reviews.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt. 56 reviewers of Appian have provided feedback on this feature.

Based on 55 Appian reviews. Condenses long documents or text into a brief summary.

As reported in 15 Appian reviews. Supports scaling to handle peak demand scenarios in processes

Allows customization of processes to fit specific business requirements 15 reviewers of Appian have provided feedback on this feature.

Allows users to automate complex business processes efficiently This feature was mentioned in 15 Appian reviews.

Enables the management and optimization of workflow tasks 16 reviewers of Appian have provided feedback on this feature.

Automates critical, high-stakes business processes effectively 15 reviewers of Appian have provided feedback on this feature.

Enables seamless integration with a wide range of third-party software tools This feature was mentioned in 15 Appian reviews.

As reported in 15 Appian reviews. Provides the ability to integrate various endpoints like APIs, microservices, and human tasks

Offers an intuitive interface for designing and visualizing processes 16 reviewers of Appian have provided feedback on this feature.

Offers real-time monitoring capabilities for ongoing processes This feature was mentioned in 16 Appian reviews.

Based on 15 Appian reviews. Facilitates adaptation of processes to meet changing business needs

Based on 15 Appian reviews. Manages customer-facing processes

Supports execution across multiple types of endpoints 15 reviewers of Appian have provided feedback on this feature.

Ensures processes comply with relevant regulations and standards This feature was mentioned in 15 Appian reviews.

Supports configuration using natural language instructions.

Allows users to customize the tone of agent.

Enables definition of clear security guardrails for agent actions.

Provides support across web, mobile, messaging apps, and other channels.

Allows customization of agent branding, including visual appearance and conversational style.

Equips agents with proactive response capabilities based on predefined triggers.

Facilitates seamless escalation to human employees for complex issues.

Provides analytics and reporting on agent performance and interactions.

Offers agents the ability to maintain contextual awareness across interactions.

Ensures compliance with data privacy and governance requirements.

Automates workflows and actions based on agent responses.

Allows the use of APIs for advanced agent configuration.

Enables interoperability with multiple platforms for unified experiences.

Allows integration with CRM data to ground agent responses in business context.

Supports defining task order, dependencies, and conditional logic in workflows.

Provides a visual interface for managing workflows without code.

Offers pre-built connectors for widely used business applications and systems.

Provides API and webhook support for building and managing custom integrations.

Provides AI-driven insights or suggestions to improve workflow performance and efficiency.

Supports initiating workflows based on schedules, user actions, or system events.

Provides a low-code or no-code interface for creating and modifying workflows.

Allows reuse of workflow elements such as templates, forms, or logic blocks.

Offers detailed audit trails to monitor changes and user activity within workflows.

Provides tools to manage access permissions based on user roles.

Offers real-time dashboards to track progress and automation impact.

Provides metrics and insights into workflow performance and bottlenecks.

As reported in 12 Appian reviews. Improves performance based on feedback and experience

As reported in 12 Appian reviews. Engages in human-like conversation for task delegation

As reported in 12 Appian reviews. Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Ability to break down and plan multi-step processes

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives