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Compare Appian and Pega Platform 
Featured Products
At a Glance
Market Segments
Enterprise (58.3% of reviews)
Enterprise (66.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Appian
Star Rating
(485)4.5 out of 5
Market Segments
Enterprise (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AppianPega Platform
Star Rating
(275)4.2 out of 5
Market Segments
Enterprise (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Pega PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Appian excels in user satisfaction, boasting a higher overall score compared to Pega Platform. Users appreciate Appian's intuitive interface and low-code capabilities, which facilitate rapid application development and streamline business processes.
- According to verified reviews, Pega Platform users highlight its robust integration features, allowing seamless connections with various systems. One user noted the ease of sending data to and from Pega using their API, showcasing its flexibility in handling complex workflows.
- Users say that Appian's ease of use is a significant advantage, with many praising its visual process design tools. This feature enables users to create and automate workflows without extensive coding knowledge, making it accessible for teams with varying technical skills.
- Reviewers mention that while Pega Platform offers strong customization options, some users face challenges in matching their specific workflow needs. However, they appreciate the platform's ability to create business data rules and improve CRM and ERP systems.
- G2 reviewers highlight that Appian's recent updates and features have kept it competitive, with users noting its strong process automation capabilities. This has led to smoother management of business processes, which is crucial for organizations looking to enhance efficiency.
- According to user feedback, Pega Platform shines in its collaboration features, with users reporting high satisfaction in team interactions. The platform's ability to facilitate collaboration across departments is a notable strength, even as it faces challenges in user onboarding compared to Appian's more straightforward setup process.
Pricing
Entry-Level Pricing
Appian
No pricing availablePega Platform
No pricing availableFree Trial
Appian
Free Trial is available
Pega Platform
Free Trial is available
Ratings
Meets Requirements
8.5
282
8.4
159
Ease of Use
8.7
339
8.3
160
Ease of Setup
8.5
281
7.9
104
Ease of Admin
8.5
229
8.1
99
Quality of Support
8.5
275
8.2
151
Has the product been a good partner in doing business?
8.8
232
8.3
93
Product Direction (% positive)
9.0
271
8.0
158
Features by Category
User Tools - Warranty Management
Not enough data
9.7
6
Not enough data
9.5
7
Not enough data
9.5
7
Customer Insights
Not enough data
9.3
7
Not enough data
9.7
6
Software Integrations
Not enough data
9.4
8
Not enough data
9.7
6
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.2
10
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
9.1
11
|
Verified
Automation
Not enough data
8.8
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.3
12
|
Verified
Development
Not enough data
8.3
8
Not enough data
8.9
12
|
Verified
Not enough data
8.9
6
Not enough data
8.6
11
|
Verified
Automation Building
8.6
39
|
Verified
8.5
16
|
Verified
8.2
35
8.8
18
|
Verified
8.2
34
8.7
19
|
Verified
8.4
40
|
Verified
8.9
16
|
Verified
8.7
43
|
Verified
9.2
14
|
Verified
8.3
34
8.2
10
|
Verified
Bot Management & Execution
8.6
38
|
Verified
9.0
14
|
Verified
8.7
36
|
Verified
9.1
15
|
Verified
8.7
36
|
Verified
8.6
14
|
Verified
8.5
32
|
Verified
8.7
15
|
Verified
8.8
37
|
Verified
8.8
10
|
Verified
8.7
41
|
Verified
8.2
10
|
Verified
Intelligent Automation
8.6
33
|
Verified
9.2
6
8.2
29
|
Verified
8.5
8
|
Verified
8.1
30
|
Verified
8.8
8
|
Verified
Agentic AI - Robotic Process Automation (RPA)
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Platform Basics
Not enough data
9.1
9
|
Verified
Not enough data
8.7
10
|
Verified
Platform Data
Not enough data
8.1
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.0
10
Platform Additional Functionality
Not enough data
8.5
8
Not enough data
9.2
10
|
Verified
Not enough data
8.8
10
|
Verified
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.7
70
|
Verified
8.5
12
8.5
70
|
Verified
8.6
13
|
Verified
7.8
65
|
Verified
8.1
12
|
Verified
Forms
8.5
66
|
Verified
7.8
12
|
Verified
8.3
66
|
Verified
7.8
12
|
Verified
8.6
66
|
Verified
8.0
11
Automation
8.9
69
|
Verified
8.9
12
8.8
69
|
Verified
8.8
13
|
Verified
8.3
66
|
Verified
7.9
12
|
Verified
7.7
57
8.1
9
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
8.2
10
Not enough data
8.0
11
Not enough data
8.0
11
Not enough data
7.7
11
Not enough data
Process Analysis
7.8
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
Automation
7.4
9
Not enough data
7.6
9
Not enough data
Generative AI
8.6
7
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
8.3
8
Not enough data
8.1
9
Not enough data
9.0
10
Not enough data
8.0
10
Not enough data
8.0
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
9.2
10
Not enough data
9.0
8
On the Job
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
8.7
9
Not enough data
9.4
9
Not enough data
8.9
9
After the Job
Not enough data
9.2
11
Not enough data
9.5
11
Not enough data
9.6
9
Not enough data
9.4
9
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
56
Not enough data
7.7
55
Not enough data
Process Management
8.5
158
9.2
6
8.4
156
8.5
77
8.4
157
8.3
5
7.8
124
8.3
7
8.4
137
8.5
8
8.0
121
8.8
8
8.2
122
9.0
7
Customization
7.6
155
8.4
76
8.8
166
8.6
82
8.5
156
8.4
73
8.1
154
8.3
68
8.6
168
9.3
5
Collaboration
8.4
162
8.5
69
8.4
161
8.3
69
8.5
168
8.5
77
8.7
161
9.7
5
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
8.5
130
9.0
7
Functionality - Process Orchestration
7.9
15
Not enough data
9.1
15
Not enough data
9.2
15
Not enough data
9.3
16
Not enough data
8.7
15
Not enough data
Integration & Adaptability - Process Orchestration
8.3
15
Not enough data
9.0
15
Not enough data
9.1
16
Not enough data
8.3
16
Not enough data
9.1
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.8
15
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
9.3
5
Not enough data
9.0
5
Not enough data
Integrations & Connectivity
9.0
5
Not enough data
9.3
5
Not enough data
Automation Execution & Intelligence
9.0
5
Not enough data
9.3
5
Not enough data
Development & Customization
8.7
5
Not enough data
9.3
5
Not enough data
Governance & Security
9.0
5
Not enough data
9.3
5
Not enough data
Reporting & Analytics
9.3
5
Not enough data
9.3
5
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
9.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
7.8
138
|
Verified
8.3
49
|
Verified
7.9
142
|
Verified
8.0
49
|
Verified
8.1
147
|
Verified
8.8
47
|
Verified
8.3
118
8.7
47
|
Verified
9.0
153
|
Verified
9.1
47
|
Verified
Data Control
8.2
145
|
Verified
8.4
44
|
Verified
8.5
146
|
Verified
8.2
47
|
Verified
8.8
148
|
Verified
8.9
45
|
Verified
Publishing
8.7
156
|
Verified
8.7
50
|
Verified
8.7
151
|
Verified
8.3
48
|
Verified
8.5
152
|
Verified
8.5
49
|
Verified
Agentic AI - Low-Code Development Platforms
8.2
12
Not enough data
8.1
12
Not enough data
8.3
12
Not enough data
Categories
Categories
Shared Categories
Appian and Pega Platform are categorized as Business Automation Platforms (BAPs), Process Orchestration, Digital Process Automation (DPA), Process Mining, Robotic Process Automation (RPA), Low-Code Development Platforms, and Business Process Management
Unique Categories
Pega Platform is categorized as Application Development Platforms, Workflow Management, Warranty Management, Workplace Innovation Platforms, Customer Journey Analytics, Bot Platforms, and Field Service Management
Reviews
Reviewers' Company Size
Appian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pega Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
21.1%
Banking
10.3%
Information Technology and Services
7.0%
Computer Software
5.8%
Insurance
5.5%
Other
50.4%
Information Technology and Services
21.1%
Financial Services
12.4%
Banking
11.9%
Computer Software
10.8%
Insurance
8.2%
Other
35.6%
Alternatives
Discussions
What is Appian software used for?
3 Comments
JP
Digital Transformation and process automationRead more
1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?
1 Comment
HT
Hi Mark, the best way to get advice on your questions is to head over to our Appian Community, where your peers can share their best practices and...Read more
How can we user RPA with Appian ?
1 Comment
Official Response from Appian
Hi Mahantesh,
RPA can be used in any Appian process to automate simple, repetitive tasks or connect systems that don't use APIs. Appian has native...Read more
What is PEGA platform?
1 Comment
AV
An integrated platform that provides low code implementation of predominantly workflow based process automations.
Read more
What is Pega Platform used for?
1 Comment
AN
Its a low code platform where all the things comes with pre defined code which makes us to build the application faster and smoother and moreover its a low...Read more
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