Amicus Attorney by CARET Reviews & Product Details

I liked the ease of use. Very easy to navigate Review collected by and hosted on G2.com.

There was function for document mgmgt. We had to separate places Review collected by and hosted on G2.com.

Not very much. Things do not work as promised and it takes forever for Amicus help to get a problem situated. Review collected by and hosted on G2.com.

We do not get notifications when clients pay. We are having trouble after the update with one user generating documents. Amicus help told us that it was our version of Word, but all other users have the same version of Word and are able to generate documents. This is normal in the Amicus help blame game, it is never their fault, and they will spend more time trying to blame you for the problem than trying to fix the problem. This is also not cloud-based which can be a pain when working remotely. Review collected by and hosted on G2.com.

Did well with file and contact management. The old 'sticky note' function was also nice to send quick notes to others in the office. Review collected by and hosted on G2.com.

Does not integrate well with billing and could not function on its own for billing. It also did not function well with our cloud-based server envirnment. Review collected by and hosted on G2.com.

Ability to keep all related documents together, client portal, integrated email, billing, contacts, phone messaging, and perform task tracking. In general, the support team has been attentive and professional. I like the ability to chat with support personnel. Review collected by and hosted on G2.com.

1. Inability to selectively choose which of multiple clients can see a file via client portal when there are more than one client assigned to a file. E.g. when setting up multiple estate documents for a family, we want to make all relevant estate documents available to parents via the client portal, and only selected documents available to each child via the client portal. Today only the "client" role can see specified documents once individual is given client portal access.

2. Inability to have subfolders within a folder within documents

3. Inability to assign status to files. For instance, marking a document as draft, approved, in process.... and to see and sort on its status when opening documents window would be very helpful for managing workflow

4. File terminology confusing as a client's a file and a document within that file are both called "file" -- makes discussion of either difficult.

5. Cannot print pdf's directly from the application--application downloads them and then one has to go through another series of print clicks to get the document printed.

6. Recently, I cannot even view pdf files when I select "View" - the application downloads the file and I need to use identify and then use another application to open and read it.

7. At various times of the day, the application slows to a crawl. It is sometimes faster to close the application and reopen it than wait for an operation to complete. Review collected by and hosted on G2.com.

It gave the firm a place to put client contact information and worked with calendars. Review collected by and hosted on G2.com.

It was not very intuitive. Hard to use. It took me time to learn about how to add information to client profile. Review collected by and hosted on G2.com.

Generating reports was very helpful. It is a good place to keep all contacts. Review collected by and hosted on G2.com.

Amicus was on our on-prem server, and used a ton of resources Review collected by and hosted on G2.com.

It was user-friendly and easy to learn and to teach to new employees. Review collected by and hosted on G2.com.

If this is just for Amicus Attorney 2015 Premium, then I disliked that we needed a separate accounting software which our rep didn't tell us when signing. Review collected by and hosted on G2.com.

Nothing comes to mind. This system is inadequate for our needs and the support team took more than a year to respond to us. Review collected by and hosted on G2.com.

We have used the system for some time but have used workarounds to solve issues that we encountered. However, although the system is antiquated, we have been loyal customers for many years and wanted to try and see if we would maximize our usage. So, following our most recent contract renewal we signed up for more training, submitted user suggestions, communicated with tech support, and requested information from our account representative. We waited more than a year for a response and our tech issues and suggestions remain unresolved today. They have been unsupportive and the system is not sufficient for what our firm requires. I would not recommend this software to anyone! Review collected by and hosted on G2.com.

the organization of the system. the ability to "add to file" or associate to file is the best feature Review collected by and hosted on G2.com.

I dislike that it is not really able to personalize that my files are plaintiff. it does not write form letters as case advantage does Review collected by and hosted on G2.com.

Amicus is relatively intuitive and straightforward for my staff and new hires. Review collected by and hosted on G2.com.

Constant pop up of tool bar I never use which I can't disable. Review collected by and hosted on G2.com.