Amicus Attorney by CARET Reviews & Product Details

Amicus Attorney is an intuitive case management solution that tracks and invoices billable time, automates important documents, and provides easy access to all your clients and case files. Work from your desktop or in the private cloud while integrating with QuickBooks and other applications. CARET provides leading practice management and fintech platforms to thousands of legal firms across the world, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET serves more midmarket law firms than any other provider through its portfolio of practice management platforms including AbacusLaw, Amicus Attorney, Amicus Cloud, Abacus Private Cloud, and CARET Legal.

Seller

CARET

Discussions

Amicus Attorney by CARET Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Sarah Gardiner

Pricing

Pricing provided by Amicus Attorney by CARET.

Basic

$69.00

Per User Per Month

Amicus Attorney

Custom Quote Available

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 167 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Amicus Attorney by CARET Integrations

(6)

Integration information sourced from real user reviews.

Amicus Attorney by CARET Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Amicus Attorney by CARET, and what problem is it built to solve?

Amicus Attorney by CARET is a practice-management system for legal and accounting firms and professionals. It is intended to bring practice management and payment processing together so clients and professionals can focus on their work.

What languages does Amicus Attorney by CARET support?

Amicus Attorney by CARET supports 1 language: English.

What company sizes and industries is Amicus Attorney by CARET the best fit for?

Amicus Attorney by CARET is most strongly represented among smaller law practices and legal-services firms. The clearest fit in the positive user base is small organizations, particularly those in legal fields.

Company size: Small businesses with 50 or fewer employees
Industry: Law Practice
Industry: Legal Services

How long does it take to implement Amicus Attorney by CARET across a team?

The most common reported implementation timeframe is under a month. That gives teams a practical reference point, though individual go-live experiences vary.

What customer support options does Amicus Attorney by CARET provide, and how do users find the overall support experience?

Support is available through self-service resources and direct contact by phone, email/help desk, or chat, with 24/7 live-rep support. The support experience is mixed: users describe helpful, responsive assistance in some cases, while others report slow follow-up or difficulty getting issues resolved.

What tools and platforms does Amicus Attorney by CARET integrate with, and how do these integrations help users get more value from the product?

Amicus Attorney by CARET is used alongside productivity, accounting, and document-management tools. These connections can help teams link calendars and communications with matter work, and coordinate billing and file-related information.

Productivity: Outlook, Exchange, Excel, and Office 365
Accounting and billing: QuickBooks, PCLaw, and Timeslips
Document management: Worldox

What features or capabilities could make Amicus Attorney by CARET even more useful?

Amicus Attorney by CARET could be more useful with smoother everyday workflows and more flexibility in key areas. Users describe improvements that would make routine case, document, and billing work easier.

Make Outlook email and calendar syncing more reliable and straightforward.
Improve document organization, including support for nested folders and smoother editing and saving within a matter.
Modernize and simplify the interface to reduce clicks and make common actions easier to find.
Expand mobile capabilities, especially calendar access and core functions available in the desktop experience.
Offer more flexible reporting and billing-template customization.

G2 reviews are authentic and verified.

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Penny R.

President

Small-Business (50 or fewer emp.)

4/3/2020

"Amicus Attorney has been my Client Management Solution for over 10 years"

5/5

What do you like best about Amicus Attorney by CARET?

Amicus Attorney allows me to track all communications by person and by file. It integrates with outlook, which automatically pulls in all emails with people who are in my contact list. This function also helps me keep track of time entry for time spent on email communications. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

The program integration with outlook had been glitching for me for the last few months, which is very frustrating. I'm getting crashes several times per week, which may or may not be the same issue. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

Integration with other programs is excellent. I am using the desktop version rather than the cloud version, and host all the data on my local machine, so it is available to me even if not online. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

It is an outstanding Case Management solution, and I love having all past communications available. This allows for easy conflict checks. It also helps me keep track of all my time, so I can bill appropriately. Review collected by and hosted on G2.com.

Dan M.

Enterprise (> 1000 emp.)

Originally submitted 2/24/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Program is extremely antiquated and no longer represents the practices of a modern law firm"

0/5

What do you like best about Amicus Attorney by CARET?

Unfortunately I do not, the design of the application and the feature set that it provides simply are no longer relevant. Examples, Contact Management is now done primarily in Office 365 because attorneys need their contacts on the go (Amicus Exchange Sync is crap and isn't reliable). Calendaring is the same thing, document management is very outdated in that it doesn't support modern file repositories such as Share Point etc... Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

That the application has not been re-imagined recently. It's very outdated and no longer in sync with the modern law firm. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

Don't... Your law firm deserves better. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Amicus is the CAUSE of the problems I face on a daily basis. Normally obscure SQL error messages not allowing users to save records, or the sync malfunctioning causing our attorneys to lose $1000 or more because of the missed appointments... This is critically bad and I have to suffer the abuse when it happens. It's lead to me recommending more modern solutions to our clients. I actively try to move people off Amicus whenever I can to avoid the loss of money, and reputation. Review collected by and hosted on G2.com.

Response from Natalie Lara of Amicus Attorney by CARET

Hi Dan,

We are sorry to hear that your experience using Amicus Attorney has been anything but stellar. Our customer support team has reached out to you and will try back again to ensure your synching issues have been resolved.

Thank you for taking the time to review. Our goal is to provide exceptional customer service and products, and your feedback helps us deliver on that goal.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

6/27/2020

"Easy, comprehensive system"

4.5/5

What do you like best about Amicus Attorney by CARET?

It is easy to keep all of my notes and case thoughts in one place. I also like how simple it is to task thoughts, send sticky notes, and keep time if need be. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Saving emails to the file seems to be a 25 step process when I feel as if it could be simplified. I wish there was a more streamline process, but I'm not sure what that could be - perhaps just taking out the constant prompts to add people to the "People" folder. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

I don't have to continually check up with my staff to see what has been done on the file. I can set tasks for paralegals and ensure they are completed without much effort. I also like that I can keep time in one place, although most of the time I forgot to actually add my time in. Review collected by and hosted on G2.com.

James M.

Small-Business (50 or fewer emp.)

4/6/2020

"Excellent Attorney software"

5/5

What do you like best about Amicus Attorney by CARET?

It's very nice having one software that takes care of all our needs. Now, we don't have to use multiple applications to keep our records and do business. It's all captured in one software. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

This is not really a dislike; however, the only thing I would add is an employee time tracker for when they clock in for the day, clock out/in for lunch and then clock out for the day. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

Amicus Attorney is an excellent software and a must have for any attorney business. Whether you are just starting your practice, or you have been in business for many years, Amicus Attorney can handle your case loads. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

We are solving the issue of utilizing one software for our record keeping, invoicing, document producing, and client records. It is very nice utilizing one software for multiple applications instead of using multiple applications. Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

Originally submitted 11/6/2020

"Amicus Attorney is very user friendly."

5/5

What do you like best about Amicus Attorney by CARET?

I work for three attorneys so it is very useful for keeping track of schedules. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

I have been using it for years and so I cannot think of anything I dislike about the program Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

It is a very user friendly program for attorneys and staff to keep track of calendars for all attorneys in the office. I can easily get to another attorney's calendar to check for conflicts. It is also good for calendaring tasks to keep track of key deadlines and to enter time daily to keep track of hours spent on a particular file. Everything is easy to access. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Keeping track of attorney schedules and conflict checks. Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

4/2/2021

"One place for all my needs"

5/5

What do you like best about Amicus Attorney by CARET?

Love how organized it is. One place for all my needs Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

I do not dislike anything about it. I like all of its functions. Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

10/27/2020

"Amicus Attorney"

4/5

What do you like best about Amicus Attorney by CARET?

Mostly user friendly and helps us to stay organised. I love the to-do list. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

It would have been great if Amicus Billing was a full function accounting system. We have to duplicate invoices/receipts in our accounting system for record purposes. I probably dislike the updates the most. There is always an issue with the updates. To be fair it may have to do with our server setup so I am not necessarily blaming Amicus. Review collected by and hosted on G2.com.

Taylor G.

Small-Business (50 or fewer emp.)

10/29/2020

"Extremely pleased with this product!"

5/5

What do you like best about Amicus Attorney by CARET?

We love the calendar feature and the communications feature! Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

There are really no downsides. The interface is slightly outdated, but works great! Review collected by and hosted on G2.com.

Paola M.

Lawyer

Small-Business (50 or fewer emp.)

4/7/2020

"Amicus Attorney Review"

3.5/5

What do you like best about Amicus Attorney by CARET?

It is very user friendly and relative intuitive. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

It tends to crash at times. It really is annoying that is only compatible with PC. I am MAC user and having log in remotely the software crashes and it is very slow. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

If you are located in Canada, I would advise that this may not be the best option, as often the support goes to individuals in the states who do not really understand how things in Canada work. Also, from what I have been able to see and use many features are only available for users in the US. Some features are not available in Canada? Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

What I enjoy the most of the program is the ability to quicky be able to pull reports and keep everything in one place. Review collected by and hosted on G2.com.

Adam S.

Managing Partner

Small-Business (50 or fewer emp.)

4/3/2020

"GREAT OVERALL PROGRAM FOR CLIENT AND OFFICE MANAGEMENT"

4.5/5

What do you like best about Amicus Attorney by CARET?

Great streamlined comprehensive program that provides ability to capture all lost time and see what items you worked on by did not account for. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

1. Unable to set Fee groups to allow assignment of different rates for different matter types (i.e. Federal litigation at a different rate than State Court litigation); 2. Not 64 bit compatible; 3) Sometimes difficult to navigate between Attorney and Billing screens when need to look at different aspects of the Client. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

Review all available and make sure you get a live hands-on demonstration. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Capturing loss of time; allows for great integration to ensure that all calendaring is accurately placed in Outlook. Also able to maintain a firm calendar and separate calendar so can see what everyone is working on. Review collected by and hosted on G2.com.