Amicus Attorney by CARET Reviews & Product Details

Amicus Attorney is an intuitive case management solution that tracks and invoices billable time, automates important documents, and provides easy access to all your clients and case files. Work from your desktop or in the private cloud while integrating with QuickBooks and other applications. CARET provides leading practice management and fintech platforms to thousands of legal firms across the world, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET serves more midmarket law firms than any other provider through its portfolio of practice management platforms including AbacusLaw, Amicus Attorney, Amicus Cloud, Abacus Private Cloud, and CARET Legal.

Seller

CARET

Discussions

Amicus Attorney by CARET Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Sarah Gardiner

Pricing

Pricing provided by Amicus Attorney by CARET.

Basic

$69.00

Per User Per Month

Amicus Attorney

Custom Quote Available

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 167 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Amicus Attorney by CARET Integrations

(6)

Integration information sourced from real user reviews.

Amicus Attorney by CARET Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Amicus Attorney by CARET, and what problem is it built to solve?

Amicus Attorney by CARET is a practice-management system for legal and accounting firms and professionals. It is intended to bring practice management and payment processing together so clients and professionals can focus on their work.

What languages does Amicus Attorney by CARET support?

Amicus Attorney by CARET supports 1 language: English.

What company sizes and industries is Amicus Attorney by CARET the best fit for?

Amicus Attorney by CARET is most strongly represented among smaller law practices and legal-services firms. The clearest fit in the positive user base is small organizations, particularly those in legal fields.

Company size: Small businesses with 50 or fewer employees
Industry: Law Practice
Industry: Legal Services

How long does it take to implement Amicus Attorney by CARET across a team?

The most common reported implementation timeframe is under a month. That gives teams a practical reference point, though individual go-live experiences vary.

What customer support options does Amicus Attorney by CARET provide, and how do users find the overall support experience?

Support is available through self-service resources and direct contact by phone, email/help desk, or chat, with 24/7 live-rep support. The support experience is mixed: users describe helpful, responsive assistance in some cases, while others report slow follow-up or difficulty getting issues resolved.

What tools and platforms does Amicus Attorney by CARET integrate with, and how do these integrations help users get more value from the product?

Amicus Attorney by CARET is used alongside productivity, accounting, and document-management tools. These connections can help teams link calendars and communications with matter work, and coordinate billing and file-related information.

Productivity: Outlook, Exchange, Excel, and Office 365
Accounting and billing: QuickBooks, PCLaw, and Timeslips
Document management: Worldox

What features or capabilities could make Amicus Attorney by CARET even more useful?

Amicus Attorney by CARET could be more useful with smoother everyday workflows and more flexibility in key areas. Users describe improvements that would make routine case, document, and billing work easier.

Make Outlook email and calendar syncing more reliable and straightforward.
Improve document organization, including support for nested folders and smoother editing and saving within a matter.
Modernize and simplify the interface to reduce clicks and make common actions easier to find.
Expand mobile capabilities, especially calendar access and core functions available in the desktop experience.
Offer more flexible reporting and billing-template customization.

G2 reviews are authentic and verified.

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Verified User in Legal Services

Small-Business (50 or fewer emp.)

Originally submitted 11/18/2020

"Great Asset to our firm"

5/5

What do you like best about Amicus Attorney by CARET?

All the information for our firm's day to day practice is in one place. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

The email syncing has some bugs that need to be worked out. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

The program is excellent, and it is an asset to our practice. We are able to integrate it with our billing software with ease. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

We are able to have all client information in one centralized location for everyone to use. Review collected by and hosted on G2.com.

Trayce M.

Paralegal

Small-Business (50 or fewer emp.)

Originally submitted 3/3/2020

"The program does what we need it to do."

4/5

What do you like best about Amicus Attorney by CARET?

Customer support is always available.... Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Nothing except trying to fill up all this Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

4/7/2021

"Amicus Attorney Review"

4/5

What do you like best about Amicus Attorney by CARET?

I like having a current list of all active cases. The hourly billing works great. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Legal work is process-oriented so our legal assistant tracks our cases through their outlook calendar with one task for each client. It would be nice if this could be done in Amicus.

I've also created custom pages to track the various stages of our cases, but it would be nice if there was a way to see what stage each case was at, like project tracking.

I also don't like to create repetitive deadlines. It would be nice to have a group of deadlines/tasks as a template (such as scheduling orders for civil cases, each case gets a discovery deadline, motions deadline, etc.) Review collected by and hosted on G2.com.

Jess W.

Small-Business (50 or fewer emp.)

10/14/2020

"Easy to Use and Makes Life Easier!"

5/5

What do you like best about Amicus Attorney by CARET?

The upsides of using Amicus are that it is very easy to use. It did not take very long to learn the functions and how to enter data into the system. All data and documents are now organized and provide a quick overview of the file in question. Not only do I like how organized all of the firm's files are, but I like how easy it is to generate documents using Amicus. It is one of the main function that I use every day, and it makes the process of opening files and issuing various letters throughout the lifespan of the file much easier and faster. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

I have not experienced something I dislike about Amicus. However, there are times when generating a document does not work, but that is an easy fix. If there are issues like that with Amicus, it seems to be an easy fix (ex: restarting your computer). Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

My recommendation to other considering Amicus Attorneys is to utilize its full capacity. It is customizable and can provide you with fields that can help keep your files in order and give you a timeline. Learning all of its functions can help you understand Amicus more and how it operates. Once that is understood, it is easy to cater Amicus to your specific needs. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Amicus streamlines all information into one case management system. It is easy for me to look into any file at any given time. I am able to answer questions from clients quicker and can keep track of the progress of the file more easily. Review collected by and hosted on G2.com.

Gosia S.

Billing Assistant

Small-Business (50 or fewer emp.)

3/1/2021

"Amicus is great and everyone is helpful"

5/5

What do you like best about Amicus Attorney by CARET?

Amicus has a lot of cool and interesting features. We learn something new every time we use it. I love that it has a report for everything that we need. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Amicus sometimes shuts down on its own which makes it difficult to work and takes up a lot of time. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

Ask questions. There is so much in Amicus and you need to ask the right questions so you can be comfortable and know all of the features. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Amicus helps us with time keeping which is very important in our business. We just learned recently that we can customize reports for it makes tracking easier. Review collected by and hosted on G2.com.

Renee L.

Small-Business (50 or fewer emp.)

11/5/2020

"This software is extremely user friendly and has many uses."

5/5

What do you like best about Amicus Attorney by CARET?

How easy it is to find all file materials in one place - contact names and contact information, reminder dates, etc. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

I do not have any dislikes for this product. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

When I have a contact name and want to know what files they are associated with, it is extremely easy. Sometimes, we have an expert or someone else who we have used on a previous case but can't don't remember the name of the file, or the reverse; we knew we used an expert on a case but can't remember their name. It is easy to find out this information using this software. It is easy to go paperless using this system. Review collected by and hosted on G2.com.

Heather W.

Paralegal

Small-Business (50 or fewer emp.)

8/13/2020

"Excellent Case Management Software"

4.5/5

What do you like best about Amicus Attorney by CARET?

It is difficult to pick just one thing on Amicus that I like best because everything works together very well. Once you create a file in the system, you can link contacts into the file, calendar events, notes, documents, telephone conversations, billing, timesheets, to-do's, etc. Having all of this information at our fingertips in one application is invaluable. Another nice feature is the ability to create sticker notes that can be sent to others on your team. There are many customizable options, so you can tailor it to your specific needs fairly easily. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

One of the things I really dread is the Amicus updates. I've found that Amicus leaves it up to the users to update the software. Being in a small law firm, we do not have an IT person on payroll to handle these upgrades. I thought of myself as knowing a decent amount about technology, but going through the instructions I realized quickly that was not something I could do on my own. If you want Amicus to handle it, you have to pay them a fee for it. I wish that would be included with the software subscription. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

If you are looking for a system that can handle almost all of your case management needs, I would highly recommend Amicus. They also have a client portal feature which I have not personally used, but could be valuable to a practice in providing the client with access to their file materials. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

If we did not have a client management system, we would be wasting time looking in many different programs for the information we need. The most beneficial aspect of Amicus software is that it links all of the information into one place. I've worked in law firms with and without client management systems and I save so much more time with a quality client management system like Amicus. Review collected by and hosted on G2.com.

Robert T.

Small-Business (50 or fewer emp.)

11/24/2020

"Functional but not fantastic"

3.5/5

What do you like best about Amicus Attorney by CARET?

The ability to cycle through calendars and to-dos for all users and set reminders across files Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

To date, I have been unable to consistently keep my email synched to my Microsoft account. As a result, it creates a backlog of emails that need to be saved to files, and "sent" mail is not always associated with the corresponding Amicus file. Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

10/16/2020

"Amicus Attorney for Small Immigration Law Office"

5/5

What do you like best about Amicus Attorney by CARET?

Structured yet flexible. We have been able to adapt the software to our office's needs. Tech support is excellent. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Some features are not intuitive to figure out how to use such as creating document templates. Duplicating contacts is too easy- I wish as administrator I received a notification so I could correct, if need be. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

I recommend you pay for training to learn as many features as possible to maximize your use of Amicus Attorney. It has many more features than we use but training employees on new features and creating new habits is difficult at this stage. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

We have solved the problem of keeping track of case status and client communication. We have been able to organize client notes, documents and related cases in a streamlined fashion. We are able to easily search our database of over 2,000 closed cases to find old clients when need be. We no longer need paper intakes or notes. Paper files are almost obsolete, more a backup to the electronic file after 7 years with Amicus. Review collected by and hosted on G2.com.

Tonya S.

Small-Business (50 or fewer emp.)

10/7/2020

"GREAT PRODUCT!!"

5/5

What do you like best about Amicus Attorney by CARET?

Amicus Attorney keeps the firm organized and running smoothly. It is user friendly. We have had Amicus Attorney for about 9 years and no complaints. It is the best product we have found. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

There is nothing that I dislike about Amicus Attorney. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

I would advise any legal firm to go with Amicus Attorney. It is affordable and a must have for any legal firm. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Amicus Attorney has helped the firm with the calendar and deadlines. There is a feature which will notify you of deadlines 30, 15, 5 days ahead of time. It has a daily to do list, which is very helpful. It also has a date calculator which is extremely helpful when calendaring trial Orders. Review collected by and hosted on G2.com.