Amicus Attorney by CARET Reviews & Product Details

Amicus Attorney is an intuitive case management solution that tracks and invoices billable time, automates important documents, and provides easy access to all your clients and case files. Work from your desktop or in the private cloud while integrating with QuickBooks and other applications. CARET provides leading practice management and fintech platforms to thousands of legal firms across the world, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET serves more midmarket law firms than any other provider through its portfolio of practice management platforms including AbacusLaw, Amicus Attorney, Amicus Cloud, Abacus Private Cloud, and CARET Legal.

Seller

CARET

Discussions

Amicus Attorney by CARET Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Sarah Gardiner

Pricing

Pricing provided by Amicus Attorney by CARET.

Basic

$69.00

Per User Per Month

Amicus Attorney

Custom Quote Available

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 167 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Amicus Attorney by CARET Integrations

(6)

Integration information sourced from real user reviews.

Amicus Attorney by CARET Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Amicus Attorney by CARET, and what problem is it built to solve?

Amicus Attorney by CARET is a practice-management system for legal and accounting firms and professionals. It is intended to bring practice management and payment processing together so clients and professionals can focus on their work.

What languages does Amicus Attorney by CARET support?

Amicus Attorney by CARET supports 1 language: English.

What company sizes and industries is Amicus Attorney by CARET the best fit for?

Amicus Attorney by CARET is most strongly represented among smaller law practices and legal-services firms. The clearest fit in the positive user base is small organizations, particularly those in legal fields.

Company size: Small businesses with 50 or fewer employees
Industry: Law Practice
Industry: Legal Services

How long does it take to implement Amicus Attorney by CARET across a team?

The most common reported implementation timeframe is under a month. That gives teams a practical reference point, though individual go-live experiences vary.

What customer support options does Amicus Attorney by CARET provide, and how do users find the overall support experience?

Support is available through self-service resources and direct contact by phone, email/help desk, or chat, with 24/7 live-rep support. The support experience is mixed: users describe helpful, responsive assistance in some cases, while others report slow follow-up or difficulty getting issues resolved.

What tools and platforms does Amicus Attorney by CARET integrate with, and how do these integrations help users get more value from the product?

Amicus Attorney by CARET is used alongside productivity, accounting, and document-management tools. These connections can help teams link calendars and communications with matter work, and coordinate billing and file-related information.

Productivity: Outlook, Exchange, Excel, and Office 365
Accounting and billing: QuickBooks, PCLaw, and Timeslips
Document management: Worldox

What features or capabilities could make Amicus Attorney by CARET even more useful?

Amicus Attorney by CARET could be more useful with smoother everyday workflows and more flexibility in key areas. Users describe improvements that would make routine case, document, and billing work easier.

Make Outlook email and calendar syncing more reliable and straightforward.
Improve document organization, including support for nested folders and smoother editing and saving within a matter.
Modernize and simplify the interface to reduce clicks and make common actions easier to find.
Expand mobile capabilities, especially calendar access and core functions available in the desktop experience.
Offer more flexible reporting and billing-template customization.

G2 reviews are authentic and verified.

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Verified User in Law Practice

Small-Business (50 or fewer emp.)

2/26/2020

"Good tool to document information"

4/5

What do you like best about Amicus Attorney by CARET?

Amicus Attorney is a good tool to document information. It appears technically sound and provides several different functions that we use, including our telephone/address inventory and the ability to upload documents to the individual client files. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

I dislike the fact that if the internet goes down the entire law firm is not able to use Amicus Attorney. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

Good value for the price. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

I have not utilized Amicus Attorney in this manner; however, the positive benefit is that we can keep all of the client's information in one location. Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

2/25/2020

"Long-time Amicus Attorney User"

5/5

What do you like best about Amicus Attorney by CARET?

I've used Amicus Attorney in small firm settings and as a solo practitioner. I rely on it to keep time records and phone call notes, associate everything with files, clients and non-client contacts. It's been invaluable to my practice. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

I wish it were directly integrated to my phone rather than having to go through Microsoft Outlook, and that it had a better billing platform. Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

4/8/2020

"There are some daily "bugs" with Amicus, but overall customer service is helpful."

3.5/5

What do you like best about Amicus Attorney by CARET?

I have been using Amicus for over a decade and I am familiar with it. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

There are frequent issues. Regardless of clearing my cache, I still often have to try a few times to respond to an email before I can get the history of that email chain displayed in my response email window, and my signature block that is supposed to always display when responding to emails. It is frustrating. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

Amicus is a helpful law practice management tool all in one integrated platform. There is easy access to email, calendar, time/expense tracking, and integrated billing system. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Family law issues. Review collected by and hosted on G2.com.

Verified User in Law Practice

Enterprise (> 1000 emp.)

2/25/2020

"Technical Support lacking"

3.5/5

What do you like best about Amicus Attorney by CARET?

Easy assimilation of information and navigation of file Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Technical support is not good. Our office has had issues with lagging opening documents takes a minimum of 30 seconds every time as does opening Amicus itself. This was never previously the case. So far after weeks we are still waiting for a solution. Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

Originally submitted 3/3/2020

"Good product but don't use it enough."

2.5/5

What do you like best about Amicus Attorney by CARET?

I love that all of your contact information can be found in one easy location, which can be accessed by everyone in your firm. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

The downside, if I work for someone who doesn't want to change the way we have always done things. Review collected by and hosted on G2.com.

Peter H.

Family Law Attorney

Small-Business (50 or fewer emp.)

4/15/2020

"Works, affordable, not all that many features"

3.5/5

What do you like best about Amicus Attorney by CARET?

It is easy to use and affordable, and the support is great. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

It could use more features, and some of the integration is clunky. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

It's a good program, especially now that it is on the cloud. Customer service for implementation is excellent, and it's a good value overall. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

It helps keep client files together, manages documents decently. Review collected by and hosted on G2.com.

Jose C.

Small-Business (50 or fewer emp.)

3/3/2020

"The benefits of case management software"

4/5

What do you like best about Amicus Attorney by CARET?

Being able to have one centralize location for all the case files and keep track of daily tasks and correspondents. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Having to maintain a server infrastructure for the Amicus program and database Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

Make sure you are ready to commit to changing processes and allowing Amicus to drive processes and automation. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Amicus has allowed our firm to reduce time and increase efficiency for document management. Have one centralize location to manage cases, files, scheduling and billing. Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

4/9/2020

"You took a perfectly good software package and messed it up beyond recognition"

0/5

What do you like best about Amicus Attorney by CARET?

You at least kept my old client base- other than that not much. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

program closes down when you don't intend; cannot transport from one screen to another easily; contact list brings up the wrong contact; generally not nearly as user friendly as previous versions Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

We can no longer transfer billing to QuickBooks; older versions worked much better in all regards; this view shared by other users I am aware of; please just re-issue the previous program before you purchased the company. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

only problems are created by the program and we have realized no benefits. Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

7/30/2020

"Amicus Attorney Small Firm"

4.5/5

What do you like best about Amicus Attorney by CARET?

Accessible, easy to use, and good reminder system built into the program. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

at times conflicts with windows updates. Review collected by and hosted on G2.com.

Linda M. D.

Senior Paralegal, Office Manager & Advertisement and Media Coordinator

Small-Business (50 or fewer emp.)

3/3/2020

"I've used Amicus Attorney for many years and find it a very helpful tool."

5/5

What do you like best about Amicus Attorney by CARET?

Having the calendar, contacts, time sheets and files in one place and being able to use it for every aspect of the day-to-day workflow of a law practice. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

I don't have any downsides of using Amicus Attorney. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

I would strongly recommend implementing Amicus Attorney for use to all other law practices. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Amicus Attorney impacts my day to day work routine with using various tools of the calendar, time sheets and contacts. Review collected by and hosted on G2.com.