Amicus Attorney by CARET Reviews & Product Details

Amicus Attorney is an intuitive case management solution that tracks and invoices billable time, automates important documents, and provides easy access to all your clients and case files. Work from your desktop or in the private cloud while integrating with QuickBooks and other applications. CARET provides leading practice management and fintech platforms to thousands of legal firms across the world, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET serves more midmarket law firms than any other provider through its portfolio of practice management platforms including AbacusLaw, Amicus Attorney, Amicus Cloud, Abacus Private Cloud, and CARET Legal.

Seller

CARET

Discussions

Amicus Attorney by CARET Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Sarah Gardiner

Pricing

Pricing provided by Amicus Attorney by CARET.

Basic

$69.00

Per User Per Month

Amicus Attorney

Custom Quote Available

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 167 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Amicus Attorney by CARET Integrations

(6)

Integration information sourced from real user reviews.

Amicus Attorney by CARET Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Amicus Attorney by CARET, and what problem is it built to solve?

Amicus Attorney by CARET is a practice-management system for legal and accounting firms and professionals. It is intended to bring practice management and payment processing together so clients and professionals can focus on their work.

What languages does Amicus Attorney by CARET support?

Amicus Attorney by CARET supports 1 language: English.

What company sizes and industries is Amicus Attorney by CARET the best fit for?

Amicus Attorney by CARET is most strongly represented among smaller law practices and legal-services firms. The clearest fit in the positive user base is small organizations, particularly those in legal fields.

Company size: Small businesses with 50 or fewer employees
Industry: Law Practice
Industry: Legal Services

How long does it take to implement Amicus Attorney by CARET across a team?

The most common reported implementation timeframe is under a month. That gives teams a practical reference point, though individual go-live experiences vary.

What customer support options does Amicus Attorney by CARET provide, and how do users find the overall support experience?

Support is available through self-service resources and direct contact by phone, email/help desk, or chat, with 24/7 live-rep support. The support experience is mixed: users describe helpful, responsive assistance in some cases, while others report slow follow-up or difficulty getting issues resolved.

What tools and platforms does Amicus Attorney by CARET integrate with, and how do these integrations help users get more value from the product?

Amicus Attorney by CARET is used alongside productivity, accounting, and document-management tools. These connections can help teams link calendars and communications with matter work, and coordinate billing and file-related information.

Productivity: Outlook, Exchange, Excel, and Office 365
Accounting and billing: QuickBooks, PCLaw, and Timeslips
Document management: Worldox

What features or capabilities could make Amicus Attorney by CARET even more useful?

Amicus Attorney by CARET could be more useful with smoother everyday workflows and more flexibility in key areas. Users describe improvements that would make routine case, document, and billing work easier.

Make Outlook email and calendar syncing more reliable and straightforward.
Improve document organization, including support for nested folders and smoother editing and saving within a matter.
Modernize and simplify the interface to reduce clicks and make common actions easier to find.
Expand mobile capabilities, especially calendar access and core functions available in the desktop experience.
Offer more flexible reporting and billing-template customization.

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Andrienne P.

Small-Business (50 or fewer emp.)

12/11/2020

"Simple and user friendly"

5/5

What do you like best about Amicus Attorney by CARET?

Everything is consolidated and very simple to use. I enjoy the extra tabs in the File category to store important client information. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

I don't enjoy how some windows can only be closed by the 'Close' button despite there being an 'X' in the top right corner. I also would like to be able to use my 'Enter' key to accept and move onto the next screen. Review collected by and hosted on G2.com.

Joseph M.

President

Small-Business (50 or fewer emp.)

Originally submitted 2/26/2020

"Overall a very nice product with excellent tech support"

4.5/5

What do you like best about Amicus Attorney by CARET?

It is an all in one solution for a small office. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Visually, it could be better with larger text in the work screens. Even with a large monitor it is often too hard to read due to small fonts. The Outlook synch is not intuitive and the support tips on the log in screen don't help much. Finally, Amicus should provide an integrated accounting function rather than forcing users to buy another program. Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

3/1/2021

"The software is very comprehensive and the support is top notch"

4/5

What do you like best about Amicus Attorney by CARET?

The windowed platform is easy to use. I also appreciate the many different systems that are integrated into the system such as Excel, QuickBooks, Outlook, etc. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

The system is very complex , but is manageable through training. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

Opt for all training platforms available. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

I am being formally trained (after 10 years of use). I am discovering tha tthe program has so much more capability than we have ever been able to utilize. Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

11/3/2020

"Amicus Attorney"

4.5/5

What do you like best about Amicus Attorney by CARET?

I like the Tasks feature. I work with various clients and files that have numerous deadlines. Having the option to create a reminder to do certain tasks is helpful. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

I would like more alerts/notifications when I receive a telephone call or telephone message. I wish I could receive a pop-up alert when I receive a message. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

If you work in an industry where you are required to meet certain deadlines, Amicus Attorney is helpful in reminding you to complete said deadlines. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

I am solving the problem of not missing any deadlines. I have deadlines that aren't due for up to 9 months, and it's easy to forget those tasks when 9 months has passed. So being able to complete "to-do's" through Amicus is helpful. Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

8/25/2020

"My transition from 2011 Small Office to AO"

4/5

What do you like best about Amicus Attorney by CARET?

Generally, the ability to keep track of every minute that you are in the office, or out of office and on your mobile. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

I am in South Africa, and I suspect that my data is stored out of Africa. For using the online email facility, this makes it very laggy. The data download from a report to Excel is clunky as it downloads numbers as labels, and dates not in a format recognised by Excel. The data should not need tinkering to get it Excel-friendly. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

The product is understandably priced in $. For those in countries with third world currencies, it makes the asking price high but - for me - worth it. (As a double frustration, the currency options in the package are not flexible. In South Africa I would like reports etc to reflect R or ZAR, not $. Not available). Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

I have been an Amicus user for upward of 20 years so I am fully aware of the benefits the previous versions of the software had to offer. Specific to my move from 2011 to AO, the ability to keep track of the enormous amount of time I spend answering emails has been extremely useful. Review collected by and hosted on G2.com.

Sandy K.

Small-Business (50 or fewer emp.)

11/19/2020

"I am an attorney and have been using Amicus Attorney for 15 years."

5/5

What do you like best about Amicus Attorney by CARET?

Amicus Attorney is helpful in keeping up with appointments, deadlines and reminders. It is an invaluable service for this feature. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

The downside to Amicus Attorney is the email portion. It continuously stops syncing emails or has emails already dealt with, reappear. Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

10/20/2020

"Review of Amicus Attorney"

5/5

What do you like best about Amicus Attorney by CARET?

The collaboration of data that Amicus Attorney provides is invaluable in keeping information associated with multiple files. Having contact information for people is convenient, but to have the files that person is associated with and when you had your last contact and to be able to set reminders to follow up has been a staple of our firm's productivity for decades. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

One thing that has been an issue in the past is the sheer magnitude of the program, which has overwhelmed PCs at times. However, in the last few upgrades we have done, this seems to be less of an issue than in years passed. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Filing is a time suck in any office. With Amicus, you are able to electronically file the information (in the moment, not needing to input it at a later date/time). The timer for each activity that is connected to a file, along with the notes you can take for any communications with clients that are date stamped and already 'filed' is a huge time savings benefit that we have been able to utilize in our office. Review collected by and hosted on G2.com.

David B.

Small-Business (50 or fewer emp.)

11/18/2020

"Functional, Sometimes Glitchy"

3.5/5

What do you like best about Amicus Attorney by CARET?

Relatively intuitive, basic database features are helpful. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Calendar, tasks and Outlook sync are glitchy and inconsistent. Handling documents is a little clunky, not as smooth as other features. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

Useful for managing files, emails and calendar items. If substantial document handling or more advanced search features for email are required, may be more difficult to use. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Tasks are biggest problem solved. Review collected by and hosted on G2.com.

jasonbriangoldman g.

Small-Business (50 or fewer emp.)

10/20/2020

"13 year user of Amicus"

5/5

What do you like best about Amicus Attorney by CARET?

It allows us to run our firm without an office manager, bookkeeper, and additional support staff, thereby savings us substantial staff and overhead expenses annually. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

More expensive than most other software at the outset, but ends up being well worth it. Review collected by and hosted on G2.com.

Valerie M.

Sole Practitioner

Small-Business (50 or fewer emp.)

Originally submitted 2/25/2020

"Positive experience, great support and continuing improvements"

4.5/5

What do you like best about Amicus Attorney by CARET?

Now that the programme integrates more easily with PCLaw, I am really pleased that it seems nothing gets overlooked. the only downside is that the integration with Outlook only goes one way. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Outlook docketing only goes one way: if I want to send an email to a client or other, that's great - but, if I receive an email in Outlook, I can't move it to Amicus or do anything with it - and if I forget to docket the whole process, the receiving and the replying, then I have lost all that time - which i do far too often. Review collected by and hosted on G2.com.