Amicus Attorney by CARET Reviews & Product Details

I like the ability to see multiple calendars and to schedule for multiple attorneys in one event. Review collected by and hosted on G2.com.

It does not handle document management very well. I know there is a way to attach an email but I need ALL documents managed not just email. Calendaring is sometimes an issue in that you have to specifically add the people you want to each appointment. I have gotten interrupted when scheduling and left off the attorney and the clients do not get the expected call or meeting. I wish there were a fail safe for this issue. Review collected by and hosted on G2.com.

Definitely the task list!! I love seeing all my tasks in one place. Review collected by and hosted on G2.com.

I don't really dislike anything. I don't really care for looking at my emails through Amicus. I prefer looking at them in Outlook. Review collected by and hosted on G2.com.

Calendar and To Do's. Easy access to know what's going on that day. Review collected by and hosted on G2.com.

Task feature takes a while to open for me, but not really sure what it's for when we have the To Do list. Review collected by and hosted on G2.com.

Easy to navigate throughout different functions Review collected by and hosted on G2.com.

The look of the program seems outdated.. Review collected by and hosted on G2.com.

Helps keep track of all client info in one place. The forms are very helpful and save a lot of time. Review collected by and hosted on G2.com.

If something is not working properly or is an issue. Most of the time support does not help very much. You are on your own or have to just use it the way it is. Sometimes they never even respond back to you. Review collected by and hosted on G2.com.

Keeping track of billing, expenses, and invoices Review collected by and hosted on G2.com.

I cannot open a Word document within Amicus, modify it, and save it back directly into Amicus. I have to save it to my desktop and then upload it in. It is duplicative and time consuming, and therefore I end up not saving too many documents in Amicus. I would also like to be able to create subfolders within a folder in the Documents section. For instance, a folder for "Discovery," and within "Discovery" have a folder for Depositions, Interrogatories, etc. Review collected by and hosted on G2.com.

Amicus Attorney is full of great features that manage your cases, contacts, tasks, calendar, and timekeeping. It's pretty user friendly once you have it all set up the way you need it. My firm has been using it for at least 15 years, and I've been using it for about 8. It's very customizable, which is great, but not something to do on your own. Having a consultant to work with is ideal if you really want to get everything you can out of it. When I started using it, I never had any formal training and I had to learn a lot on my own, but as I worked with it, it became very easy. It integrates with Outlook and Exchange which makes it easy to get your calendar and communications on your phone. Some of us just started using Amicus Anywhere, but it's pretty limited. You can't generate documents from your templates. So right now, as most of us are working from home, we're accessing our PC's remotely to be able to use all of the functions. I love that we can create our own document templates and edit them as needed. With other case management systems, you get a set number of templates and that's it. Review collected by and hosted on G2.com.

I don't love the reports. I wish I had more flexibility with them. I think that when they were originally set up for us, my predecessor didn't really use them a whole lot and so there's not too much there. I also miss the telephone integration. You used to be able to click a person's phone number and the call and the timer were started. The email function can be a little glitchy and slow, but I try not to use it unless I need to refer to an earlier email. I get things done faster doing my email in Outlook and associating it to the file later. Review collected by and hosted on G2.com.

The time tracking software is the best around, makes tracking time the easiest part of the day and takes out a lot of the hassle of going back and trying to piece it all together. The variable rates that you can customize make it incredibly convenient when setting up a case that you can pick and choose what it is that you want to charge someone. Review collected by and hosted on G2.com.

The only thing that I dislike about Amicus Attorney is that they do not have a robust app for your phone that is as smooth as the actual program itself. The ability to keep track of things on the go from an app would make this an even greater asset. Review collected by and hosted on G2.com.

It is very quick to bill time and print a copy Review collected by and hosted on G2.com.

The updates can be inconvenient when trying to bill Review collected by and hosted on G2.com.

Love Amicus Attorney. Our office has had it for over 17 years. Love that I can see all calendars to avoid conflicts. Love that the boss has amicus anywhere and can check calendar and make time entries from anywhere. Amicus support is awesome and have never had a problem that wasn't solved quickly and efficiently. Review collected by and hosted on G2.com.

I always have trouble accessing the updates. I think that is me more than anything. Support always walks me through it with ease. Review collected by and hosted on G2.com.