Everything we do at Alternis IT is based on partnership. We pursue relationships not transactions. The result is a thriving community of entrepreneurs and professionals who value integrity and transparency in their business endeavors.
Our client partners trust us not only for how we run their technologies but for how we operate our own business. Alternis IT uses a contemporary, virtual business model with a distributed team of local and national technology professionals at-the-ready 24/7. As an IT brokerage, our network of vendor partners is top-tier, diverse, and multilingual and dedicated to creating human-focused solutions right-sized to your needs.
Since launching in Silicon Valley in 2013, we’ve grown to serve more than 25 cities across the US. Over the years, we’ve refined our processes and learned how to best serve growth-minded ventures like yours. Now, we’re a full-service, global IT company maintaining mission-critical data and systems for a variety of verticals. From CPAs and healthcare organizations to law firms and corporations of every stripe, we are a leading provider of IT and cybersecurity services to small and midsize businesses all over the world.
As technologies evolve, so do we and as our partner, so will your business. Grow with us!
Describe the project or task the provider helped with:
We approached Alternis IT with a few technical integration issues we'd been experiencing for our Retail and Ecommerce Cannabis business. Considering the legalities of working in Cannabis, there are some nuances to what tech integrations we can utilize so we were looking for someone who was familiar enough with our platforms and industry who could help us find the right solution to move forward.
Because of our industry we can't use pretty basic solutions, ie Paypal or Shopify so we have to use work arounds that are friendly to our industry. Those work arounds sometimes don't work and cause conflicts which if I'm being honest, I'm not the most technical and don't have the time or finances to hire a full time person or spend my own time on that because I'm running the business. I was looking for a partner who would come in and help understand our challenge and get us to a solution fast.
We originally came to them with these problems:
Email deliverability issues
Inventory management between POS and Ecommerce issues Review collected by and hosted on G2.com.
What do you like best?
We really love their hands on approach. They listened to what our problem was, and strategized with us on how to resolve it. While dead ends were met before a solution was reached, we were kept in the know the whole time and brought up to date on how the projects was trending along. Overall we felt confident that we hired the right agency to be an extension of our team and we were treated just like a member of theirs. Review collected by and hosted on G2.com.
What do you dislike?
Haven't had a bad experience. They take care of us and are always prompt to respond to our communications. The only things that is a challenge, but is really just a hard spot for every company is the budget for the projects but Alternis IT has proved to be worth it. Review collected by and hosted on G2.com.
Recommendations to others considering the provider:
If you're looking for a team who is going to be hands on then choose Alternis IT. They are proactive and display great communication skills. One of the better agencies I've had the pleasure of working with in my time using external agencies. Review collected by and hosted on G2.com.
What problems are you solving with the provider? What benefits have you realized?
So far all problems have been resolved and we're already beginning discussions to allocate more projects to Alternis IT as they come up. We're a small business so we take things project by project which has allowed us to test the relationship and so far we've been pleased with the results, it's taken a load off of our backs in terms of having to think of how we would resolve this internally, and ultimately giving a better customer experience to our customers. Review collected by and hosted on G2.com.