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Admin By Request Reviews & Product Details

𝗧𝗵𝗲 𝗖𝗼𝗺𝗽𝗮𝗻𝘆 Admin By Request is a leading vendor of SaaS-based enterprise security solutions delivered via our award-winning Admin By Request Zero Trust Platform. Our global team can be found in offices in San Francisco, New York, Chicago, London, Munich, New Zealand, Thailand, Denmark, Sweden, and Norway. Experiencing significant global growth, our team has doubled in recent years. In 2024, we continue to expand, actively acquiring sales, engineering, and software development talent to support our growing customer base and provide continuous innovation and support. 𝗧𝗵𝗲 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝘀 Admin By Request stands as a cybersecurity trailblazer, offering cutting-edge Privileged Access Management (PAM) and Remote Access solutions. Our flagship Endpoint Privileged Access Management (PAM) solution for Workstations ensures comprehensive control over local admin rights across endpoints with Just-In-Time per-app and session elevation, robust logging for privileged activity, and real-time anti-malware file scanning. It includes a Break Glass account feature for emergencies and third-party access, seamlessly integrates with various platforms, and provides an intuitive Admin Portal for centralized management. On the server front, our Remote Access feature available with Admin By Request Server Edition facilitates secure connections to internal devices directly from the browser, with time-limited access authorization and meticulous auditing and video recording. It leverages tried and tested Admin By Request approval flows and integrates seamlessly alongside familiar PAM features in the Admin Portal. Both solutions prioritize user-friendliness, streamlining workflows, and enhancing security without compromising productivity – a testament to Admin By Request's commitment to revolutionizing the cybersecurity landscape. 𝗧𝗵𝗲 𝗠𝗶𝘀𝘀𝗶𝗼𝗻 Admin By Request is on a mission to revolutionize cybersecurity by providing world-class, comprehensive, and secure security solutions to organizations of all sizes. Our commitment is centered on delivering user-friendly and cutting-edge Privileged Access Management (PAM) and Remote Access solutions. We empower businesses to protect their sensitive data and systems from cyber threats while maintaining compliance and ease of use for their employees. Admin By Request envisions a future where cybersecurity is straightforward and effective, setting a new industry standard and reshaping how organizations approach security challenges.

Seller

Admin By Request

Discussions

Admin By Request Community

Languages Supported

English, Japanese, Thai

Product Description

Admin By Request is a Privileged Access Management (PAM) security solution which enables organizations to manage, monitor, and control local admin rights across their endpoints. It offers Just-In-Time per-app and session elevation, logging of privileged activity, real-time anti-malware file scanning, temporary local admin accounts (LAPS replacement), integration with SIEM tools and ticketing systems, and a full software and hardware inventory - all accessible from within an intuitive web portal. On the end user side, users are able to self-initiate administrative access, meaning security is achieved without compromising productivity.

Overview by

Sophie Alice Dodson

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

View More Pricing Information

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Admin By Request Integrations

(1)

Integration information sourced from real user reviews.

Admin By Request Media

A snapshot of the core features available with Admin By Request Privileged Access Management (PAM) solution, including endpoint MFA/SSO, artificial intelligence and machine learning auto-approval, GDPR compliance, integrations, and a mobile application.

The Summary page is your birds-eye view of all endpoints, displaying details of your license, a Security Score for your current setup, an Auditlog widget displaying recent elevation details, latest blogs on cybersecurity topics, latest features for each OS, and more.

Admin By Request settings and sub-settings are available for each platform (Windows, macOS, and Linux) and give you granular control over all aspects of your Admin By Request configuration. Apply different rules or restrictions for individuals, groups, or OUs depending on their role in the organi...

Admin By Request is certified in several key global compliance standards and regulations. You can download all the necessary documentation for compliance checks in our Trust Center Compliance Pack.

We're firm believers in accessibility - you can download Admin By Requests on a lifetime Free Plan for up to 25 endpoints. It comes with all core features minus support.

Admin By Request Demo - OPSWAT Anti-Malware Integration

When a user requests to run a file as administrator, malware checks are performed by more than 35 anti-malware engines before it’s executed, enabled through integration with OPSWAT’s MetaDefender Cloud API.

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Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

3/19/2025

"Straightforward, rock-solid, and does what we need without getting in the way"

4.5/5

What do you like best about Admin By Request?

Admin By Request provides the multi-OS PAM controls that our company needs in an easy-to-use and easy-to-administer solution at a reasonable price point. We use it daily, and it plays an extremely important role in ensuring cybersecurity. I can recommend it to any organization.

Thanks to the free tier, Admin By Request makes it easy to start small-scale testing and deployment, and to identify the areas you need to focus on to ensure a smooth rollout.

A single solution that achieves nearly identical UX on Windows and macOS (we haven't tested Linux yet) is very helpful. This reduces the need for user training and awareness, reduces the workload for administrators, and decreases inquiries to the IT department, which is appreciated.

For teams managing fully remote devices, the peace of mind gained from experiencing "It Just Works" is immeasurable. As long as the device can connect to the Internet, Admin By Request supports all necessary operations.

The logging is amazing! Finally, a solution that understands the importance of logging has arrived!!

The flexibility of deployment options makes it possible for any organization to restrict admin privileges!! Whether you take a laissez-faire approach where "users can perform operations at any time, but those operations are logged," or a strict approach where "all admin operations are reviewed and approved/denied," or something in between, Admin By Request can accommodate.

We hardly ever need to contact Customer Support, the documentation is comprehensive, and the deployment process is straightforward.

Integrating Admin By Request with our Microsoft 365/Entra ID tenant is easy, and it supports both SSO and group-based management. The absence of an "SSO Tax" is truly appreciated! Review collected by and hosted on G2.com.

What do you dislike about Admin By Request?

The auto-deletion of long-inactive devices in the Inventory is both a blessing and a curse. I wish it could be changed in the admin settings. If a user takes an extended leave or uses a different device for a few months, I would like to be able to see that unused device in the Inventory even after 90 days.

I wish the user-facing request UI could be more customizable. Of course, "Simple is best," but users are often required to provide more accurate and detailed descriptions when explaining the justification for their request. Review collected by and hosted on G2.com.

What problems is Admin By Request solving and how is that benefiting you?

The problem of easy-to-manage PAM that doesn't break the bank is a difficult one. Many companies don't even try because they think it's either too difficult or too expensive. Admin By Request almost completely solves the problems of endpoint PAM while still being easy to use and at a price point that company executives can swallow. Review collected by and hosted on G2.com.

Graham H.

Head of Desktop Services

Enterprise (> 1000 emp.)

6/25/2024

"Fantastic product to address a contentious problem"

5/5

What do you like best about Admin By Request?

Admin By Request is a great product that has become even better over time. Jeff and Luke at Fast Track are accessible and willing to listen to feedback and ideas for further inproving the product. In short, a fantastic solution for adressing the contentious issue of removing local administrator priveleges. Review collected by and hosted on G2.com.

What do you dislike about Admin By Request?

From my experiences with Admin By Request, there isn't a downside to using this product but, as a user of the product since 2020, to be implementing Admin By Request today would be so much easier as the product has evolved at pace since 2020 and become so feature rich. Review collected by and hosted on G2.com.

What problems is Admin By Request solving and how is that benefiting you?

As lockdown hit in early 2020, we had 650 users with local admin rights. We were looking for a product that would help us remove local admin rights but still enable our user base to work effectively, most essential when everyone was suddenly working remotely. A small pilot group of 30 users soon grew to encompass all 650 existing local administrators, to give us full visibility and auditing of all activities carried out as a local admin, along with a robust approval process. The initial rollout was so successful, we continued on to roll out the product to all 4500 of our staff devices which includes both Windows and Mac and soon to be Linux devices. The product is intuitive, flexible and highly configurable and has been a great success within my organisation. Review collected by and hosted on G2.com.

Nicolas H.

IT-supporter

Mid-Market (51-1000 emp.)

12/17/2024

"Free program to manage admin access"

4.5/5

What do you like best about Admin By Request?

It's very easy and enjoyable to use. Provides a good overview of the request, and it's easy to approve or deny requests. Review collected by and hosted on G2.com.

What do you dislike about Admin By Request?

<p>Until now, nothing. I haven't encountered any problems or issues.</p> Review collected by and hosted on G2.com.

Dan U.

Solution Architect

Mid-Market (51-1000 emp.)

12/12/2024

"Admin by Request is an effective and easy to manage solution to local administrative rights."

4.5/5

What do you like best about Admin By Request?

It is very easy to get started and management is incredibly easy.

Sub-settings are effective to manage multiple user-groups, with different needs. Review collected by and hosted on G2.com.

What do you dislike about Admin By Request?

The different user-experience between different applications when running in admin context. Review collected by and hosted on G2.com.

Benjamin M.

Mid-Market (51-1000 emp.)

4/26/2024

"Endpoint privilege management made easy"

5/5

What do you like best about Admin By Request?

- very easy to implement on clients and to manage

- customer support responding time is quite fast and always competent

- no more local admin groups needed

- less unblocking of applications needed in comparison to other solutions

- it doesn't stop your working flow, implements seamlessly in your processes

- Monitoring of inventory shows all needed information and more

- connecting to infrastructure (on-prem or cloud) -> implementation not too difficult and well documented

- all in all good and modern solution for end-users Review collected by and hosted on G2.com.

What do you dislike about Admin By Request?

- some limitations for administrative users who need system close applications which sometimes need workarounds

- installation of certain applications with dependancies can be a little bit difficult to automate Review collected by and hosted on G2.com.

What problems is Admin By Request solving and how is that benefiting you?

We had a lot of work in the past by unblocking files, folders etc. with our former solution. With AbR you barely have to whitelist anything, even better, most of the time installations and executions run immediately in the right user context and therefore generate a work flow, which we haven't seen before.

No more local admin password management - solutions like (cloud) LAPS are getting obsolete. Review collected by and hosted on G2.com.

Verified User in Research

Mid-Market (51-1000 emp.)

7/2/2024

"Our first year with AdminByRequest"

5/5

What do you like best about Admin By Request?

Simplicity of management through the web portal with new features being added from time to time which gives us confidence that the product is being actively developed and supported. It's also great to see that all of the operating systems we use are supported. Review collected by and hosted on G2.com.

What do you dislike about Admin By Request?

So far I can honestly say that we haven't found anything that we don't like about AdminByRequest. Review collected by and hosted on G2.com.

What problems is Admin By Request solving and how is that benefiting you?

Before we implmented AdminByRequest in our organisation we maintained a list of staff with local administrative privileges on their PCs. This was the status quo, and had been since the days of Windows NT. However, we realised this needed to change as part of our campaign to increase our security posture and Privilege Management is now delivered by AdminByReuqest. The bigest surprise was just how quickly we were able to configure the system and deploy to endpoints. The simplicity of the solution meant that our staff adapted to the change quickly without any major hiccups. Review collected by and hosted on G2.com.

Michal B.

Enterprise (> 1000 emp.)

4/17/2024

"Handy tool which makes IT Admins life easier :)"

4/5

What do you like best about Admin By Request?

-very light and easy to install client

-simple to use by end user

-ituitive portal configuration for IT stuff

-fast sync with latest changes

-fast and responsive customer support Review collected by and hosted on G2.com.

What do you dislike about Admin By Request?

-legacy objects are still visible in dashboard even after device removal, for pernament removal agent has to be unistalled from the PC, how about if the PC is offline?

-can not set email reports to different email address then the user which is currently logged into the web portal

-a bit too many enterprise applications and app registrations, it could be done via 1 ent app

-windows deployment tool is not supported, same with psexec.exe Review collected by and hosted on G2.com.

Verified User in Machinery

Enterprise (> 1000 emp.)

4/30/2024

"A solution to a long-standing problem"

5/5

What do you like best about Admin By Request?

Growing historically and thanks to special software, we had a large number of local admin accounts.

Any approach to a solution involved a lot of effort and confrontation.

With AdminbyRequest it was really possible to turn off global on the fly. Integration and RollOut was not noticable for the User.

The approval process also gives us much more insight into the desired and undesired software.

For us the best, most uncomplicated solution on the market.

Real improvements and new features are constantly being added.

If you have any questions, support responds quickly and easily. Review collected by and hosted on G2.com.

What do you dislike about Admin By Request?

If you want discounts for several years you have to pay upfront, which makes budget planning more difficult. Review collected by and hosted on G2.com.

Mathias H.

Small-Business (50 or fewer emp.)

4/30/2024

"PAM done easy"

4/5

What do you like best about Admin By Request?

The ability to temporarily elevate user privileges eliminates the constant back-and-forth usually required with IT support, enhancing productivity while keeping a robust security posture.

We use it everyday on windows and Mac machines and it easy to setup. Review collected by and hosted on G2.com.

What do you dislike about Admin By Request?

Missing SSO with Google or missing MFA with an app. Review collected by and hosted on G2.com.