Admin By Request provides the multi-OS PAM controls that our company needs in an easy-to-use and easy-to-administer solution at a reasonable price point. We use it daily, and it plays an extremely important role in ensuring cybersecurity. I can recommend it to any organization. Thanks to the free tier, Admin By Request makes it easy to start small-scale testing and deployment, and to identify the areas you need to focus on to ensure a smooth rollout. A single solution that achieves nearly identical UX on Windows and macOS (we haven't tested Linux yet) is very helpful. This reduces the need for user training and awareness, reduces the workload for administrators, and decreases inquiries to the IT department, which is appreciated. For teams managing fully remote devices, the peace of mind gained from experiencing "It Just Works" is immeasurable. As long as the device can connect to the Internet, Admin By Request supports all necessary operations. The logging is amazing! Finally, a solution that understands the importance of logging has arrived!! The flexibility of deployment options makes it possible for any organization to restrict admin privileges!! Whether you take a laissez-faire approach where "users can perform operations at any time, but those operations are logged," or a strict approach where "all admin operations are reviewed and approved/denied," or something in between, Admin By Request can accommodate. We hardly ever need to contact Customer Support, the documentation is comprehensive, and the deployment process is straightforward. Integrating Admin By Request with our Microsoft 365/Entra ID tenant is easy, and it supports both SSO and group-based management. The absence of an "SSO Tax" is truly appreciated!

It's very easy and enjoyable to use. Provides a good overview of the request, and it's easy to approve or deny requests.

It is very easy to get started and management is incredibly easy. Sub-settings are effective to manage multiple user-groups, with different needs.