--- title: Admin By Request Reviews meta_title: 'Admin By Request Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how Admin By Request works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 16 scale: '5' date_modified: '2026-08-10' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # Admin By Request Reviews **Vendor:** Admin By Request **Category:** [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam) **Average Rating:** 4.8/5.0 **Total Reviews:** 16 ## About Admin By Request 𝗧𝗵𝗲 𝗖𝗼𝗺𝗽𝗮𝗻𝘆 Admin By Request is a global provider of SaaS-based enterprise security solutions, delivered through its Zero Trust Platform. Founded in Denmark over a decade ago, the company now serves customers in more than 160 countries and has grown over 900% in five years. The platform gives IT teams control over privilege and access through three products, Endpoint Privilege Management, Secure Remote Access, and Web Access Management, all delivered without additional infrastructure or dedicated staff. 𝗧𝗵𝗲 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝘀 Endpoint Privilege Management is the platform's foundation, giving IT teams control over elevated privileges on endpoints. It enforces least privilege by removing the standing local admin rights that malware and credential theft depend on, then returns elevation just in time through Admin Sessions or per-application Run As Admin, with files scanned by OPSWAT MetaDefender before anything is elevated. It runs across Windows, macOS, and Linux. Secure Remote Access extends that same approval-based model to remote work, covering remote support, server administration, and vendor access without the VPNs or jump servers those tasks usually demand. Built on Zero Trust principles, it grants browser-based connections that open only when needed and terminate once the work is done, split across three components: Unattended Access, Vendor Access, and Remote Support. Every session runs through an approved request with MFA, and can be both logged and video recorded. Web Access Management brings the same control to how users browse the web and download software, working directly at the endpoint. It intercepts browsing and download traffic locally and evaluates it against defined policies, setting which browsers and sites are permitted and gating downloads behind approval or Intune compliance, with OPSWAT MetaDefender scanning files before release. Trusted activity moves through without friction, while high-risk downloads are blocked, quarantined, or routed for approval, each one logged for a full audit trail. ## Admin By Request Pros & Cons **What users like:** - Users find Admin By Request to be **very easy to use** , facilitating a seamless and enjoyable experience for managing requests. (5 reviews) - Users value the **responsive customer support** of Admin By Request, highlighting its competency and quick response times. (3 reviews) - Users find the **easy setup** of Admin By Request enjoyable, facilitating quick management of user requests across devices. (3 reviews) - Users find the **ease of configuration** of Admin By Request enhances productivity and simplifies request management across devices. (2 reviews) - Users value the **easy integrations** of Admin By Request, enhancing productivity for both IT admins and end-users. (2 reviews) - Users appreciate the **easy management** in Admin By Request, benefiting from its intuitive web portal and effective user-group settings. (2 reviews) - Setup Ease (2 reviews) - Solutions (2 reviews) - Accessibility (1 reviews) - Administration Management (1 reviews) **What users dislike:** - Users face **setup difficulties** with Admin By Request, often requiring workarounds and encountering challenging installation processes. (2 reviews) - Users experience **administrative limitations** that require workarounds, complicating tasks like installing certain applications. (1 reviews) - Users face **authentication issues** like missing SSO with Google and lack of MFA options, impacting security and convenience. (1 reviews) - Users face **compatibility issues** due to the absence of SSO with Google and MFA integration options. (1 reviews) - Users face **complex administration** challenges due to limitations and difficulties with application installations and workarounds. (1 reviews) - Customization Difficulties (1 reviews) - Dependency Issues (1 reviews) - Difficult Integration (1 reviews) - Implementation Difficulty (1 reviews) - Installation Difficulties (1 reviews) ## Admin By Request Reviews ### 1. Handy tool which makes IT Admins life easier :) **Rating:** 4.0/5.0 stars **Reviewed by:** Michal B. | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Admin By Request?** -very light and easy to install client -simple to use by end user -ituitive portal configuration for IT stuff -fast sync with latest changes -fast and responsive customer support **What do you dislike about Admin By Request?** -legacy objects are still visible in dashboard even after device removal, for pernament removal agent has to be unistalled from the PC, how about if the PC is offline? -can not set email reports to different email address then the user which is currently logged into the web portal -a bit too many enterprise applications and app registrations, it could be done via 1 ent app -windows deployment tool is not supported, same with psexec.exe **What problems is Admin By Request solving and how is that benefiting you?** -it solves the complexity of using LAPS accounts on endpoints -it has built-in malware detection -developers can run their programming environments with elevated rights ### 2. PAM done easy **Rating:** 4.0/5.0 stars **Reviewed by:** Mathias H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Admin By Request?** The ability to temporarily elevate user privileges eliminates the constant back-and-forth usually required with IT support, enhancing productivity while keeping a robust security posture. We use it everyday on windows and Mac machines and it easy to setup. **What do you dislike about Admin By Request?** Missing SSO with Google or missing MFA with an app. **What problems is Admin By Request solving and how is that benefiting you?** It sovles the need for admin on each device as it can be provided when needed. Also the scanning of executables, before/on executing. - [View Admin By Request pricing details and edition comparison](https://www.g2.com/products/admin-by-request/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+04%3A30%3A32+-0500&secure%5Bsession_id%5D=a8a5fd33-94bf-41d6-992c-5537c3ff532c&secure%5Btoken%5D=05b9e156fcd33a8de5041ba0b7aeaffcf3caa2a4ce1db8ce682d8d785a239a71&format=llm_user) ## Admin By Request Features **Additional Functionality** - Generative AI - AI Copilot - Access Controls/Permissions - Active Directory Integration - Multiple User Accounts - Data Verification - Access Management - Activity Dashboard - Secure Data Storage - Data Security - Biometrics - HIPAA Compliant - SSL Security - Alerts/Notifications - API - Data Synchronization - Secure Login - Policy Management - User Management - Real-Time Data - Password Management - Self Service Portal - Reporting/Analytics - Employee Onboarding - Activity Tracking - Audit Trail - Compliance Management - Credential Management - Third-Party Integrations - Workflow Management **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) - Two-Factor Authentication - Authentication **Authentication type** - SMS-Based - Email-Based - Biometric Factor - Mobile-Push - Risk-Based Authentication - Knowledge-Based Authentication - Two-Factor Authentication - Mobile Authentication **Administration** - Policy, User, and Role Management - Approval Workflows - Automated Provisioning - Bulk Changes - Centralized Management - Self-Service Access Requests - Configurable Workflow - User Management - User Session Management - Password Management - Workflow Management - Policy Management - Access Management - Endpoint Management **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **Functionality** - Multi-Factor Authentication - Single Sign-On - BYOD support - Centralized management - Role-based security - Live notifications - Live session recording & playback - Hide passwords - Temporary, time-limited privilege - Compliance Management - Remote Monitoring & Management - Credential Management - Incident Management - Alerts/Notifications - Real-Time Notifications - Network Security - Multi-Factor Authentication **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration - Single Sign On **Monitoring** - Audit Logging - Activity Logging - Anomaly Detection **Implementation** - Easy Setup - Mobile SDK - Web SDK **Additional Functionality** - Credential Management - Active Directory Integration - Activity Dashboard - Remote Access/Control - Compliance Management - Audit Management - Social Sign On - Secure Login - Real-Time Monitoring - API - Access Management - Third-Party Integrations - Event Logs - Role-Based Permissions - Policy Management - Reporting & Statistics - Fraud Detection - Access Controls/Permissions - Member Accounts - Real-Time Notifications - AI Copilot - Generative AI - Customizable Branding - Alerts/Notifications - Secure Data Storage - Single Sign On - Real-Time Analytics - Data Verification - Biometrics - Multiple User Accounts - Workflow Management - Activity Tracking - User Management - Risk Alerts - Self Service Portal - Password Management - Push Notifications - Access Control - Email Alerts - Data Security - Reporting/Analytics - Knowledge Base Management - Monitoring - Multiple Authentication Methods **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Reporting** - Audit log - Reporting - Event Logs **Additional Functionality** - Role-Based Permissions - Audit Trail - Approval Process Control - Security Auditing - Activity Tracking - Data Verification - Reporting/Analytics - Activity Dashboard - Secure Data Storage - Third-Party Integrations - Access Controls/Permissions - HIPAA Compliant - Behavioral Analytics - Application Access Control - Multiple User Accounts - PCI Compliance - API - User Activity Monitoring - Device Auto Discovery - Generative AI - Network Monitoring - AI Copilot - Real-Time Monitoring - Threat Intelligence ## Top Admin By Request Alternatives - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (873 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) - 4.7/5.0 (386 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,928 reviews)