I like Admin By Request for its features like auto approval rules for verified hardware drivers, which streamlines operations by allowing peripherals like passport readers and thermal ticket printers to be elevated without manual IT intervention. This helps our airport staff to configure critical hardware on-site without overwhelming our support team. I also appreciate the mobile app's one-click elevation approvals that let IT managers quickly review, approve, or deny temporary admin requests via push notifications. This capability is crucial as it minimizes operational delays by enabling software updates for our traveling advisors directly from our phones. Review collected by and hosted on G2.com.

I wish Admin By Request could improve the complex multi-domain group policy management. Right now, managing the elevation rules and user groups across multiple regional branch domains or in the travel contractor subnetworks can feel repetitive. It would be great if Admin By Request could add multi-tenant or multi-domain policy inheritance templates so that IT admins can push global security rules across all regional agency domains from a single master view. Review collected by and hosted on G2.com.

Admin By Request provides the multi-OS PAM controls that our company needs in an easy-to-use and easy-to-administer solution at a reasonable price point. We use it daily, and it plays an extremely important role in ensuring cybersecurity. I can recommend it to any organization.

Thanks to the free tier, Admin By Request makes it easy to start small-scale testing and deployment, and to identify the areas you need to focus on to ensure a smooth rollout.

A single solution that achieves nearly identical UX on Windows and macOS (we haven't tested Linux yet) is very helpful. This reduces the need for user training and awareness, reduces the workload for administrators, and decreases inquiries to the IT department, which is appreciated.

For teams managing fully remote devices, the peace of mind gained from experiencing "It Just Works" is immeasurable. As long as the device can connect to the Internet, Admin By Request supports all necessary operations.

The logging is amazing! Finally, a solution that understands the importance of logging has arrived!!

The flexibility of deployment options makes it possible for any organization to restrict admin privileges!! Whether you take a laissez-faire approach where "users can perform operations at any time, but those operations are logged," or a strict approach where "all admin operations are reviewed and approved/denied," or something in between, Admin By Request can accommodate.

We hardly ever need to contact Customer Support, the documentation is comprehensive, and the deployment process is straightforward.

Integrating Admin By Request with our Microsoft 365/Entra ID tenant is easy, and it supports both SSO and group-based management. The absence of an "SSO Tax" is truly appreciated! Review collected by and hosted on G2.com.

The auto-deletion of long-inactive devices in the Inventory is both a blessing and a curse. I wish it could be changed in the admin settings. If a user takes an extended leave or uses a different device for a few months, I would like to be able to see that unused device in the Inventory even after 90 days.

I wish the user-facing request UI could be more customizable. Of course, "Simple is best," but users are often required to provide more accurate and detailed descriptions when explaining the justification for their request. Review collected by and hosted on G2.com.

Admin By Request is a great product that has become even better over time. Jeff and Luke at Fast Track are accessible and willing to listen to feedback and ideas for further improving the product. In short, a fantastic solution for addressing the contentious issue of removing local administrator privileges. Review collected by and hosted on G2.com.

From my experiences with Admin By Request, there isn't a downside to using this product but, as a user of the product since 2020, to be implementing Admin By Request today would be so much easier as the product has evolved at pace since 2020 and become so feature rich. Review collected by and hosted on G2.com.

It's very easy and enjoyable to use. Provides a good overview of the request, and it's easy to approve or deny requests. Review collected by and hosted on G2.com.

Until now, nothing. I haven't encountered any problems or issues. Review collected by and hosted on G2.com.

It is very easy to get started and management is incredibly easy. Sub-settings are effective to manage multiple user-groups, with different needs. Review collected by and hosted on G2.com.

The different user-experience between different applications when running in admin context. Review collected by and hosted on G2.com.

- very easy to implement on clients and to manage

- customer support responding time is quite fast and always competent

- no more local admin groups needed

- less unblocking of applications needed in comparison to other solutions

- it doesn't stop your working flow, implements seamlessly in your processes

- Monitoring of inventory shows all needed information and more

- connecting to infrastructure (on-prem or cloud) -> implementation not too difficult and well documented

- all in all good and modern solution for end-users Review collected by and hosted on G2.com.

- some limitations for administrative users who need system close applications which sometimes need workarounds

- installation of certain applications with dependencies can be a little bit difficult to automate Review collected by and hosted on G2.com.

Simplicity of management through the web portal with new features being added from time to time which gives us confidence that the product is being actively developed and supported. It's also great to see that all of the operating systems we use are supported. Review collected by and hosted on G2.com.

So far I can honestly say that we haven't found anything that we don't like about AdminByRequest. Review collected by and hosted on G2.com.

-very light and easy to install client

-simple to use by end user

-ituitive portal configuration for IT stuff

-fast sync with latest changes

-fast and responsive customer support Review collected by and hosted on G2.com.

-legacy objects are still visible in dashboard even after device removal, for permanent removal agent has to be uninstalled from the PC, how about if the PC is offline?

-can not set email reports to different email address then the user which is currently logged into the web portal

-a bit too many enterprise applications and app registrations, it could be done via 1 ent app

-windows deployment tool is not supported, same with psexec.exe Review collected by and hosted on G2.com.

Growing historically and thanks to special software, we had a large number of local admin accounts. Any approach to a solution involved a lot of effort and confrontation. With AdminbyRequest it was really possible to turn off global on the fly. Integration and RollOut was not noticeable for the User. The approval process also gives us much more insight into the desired and undesired software. For us the best, most uncomplicated solution on the market. Real improvements and new features are constantly being added. If you have any questions, support responds quickly and easily. Review collected by and hosted on G2.com.

If you want discounts for several years you have to pay upfront, which makes budget planning more difficult. Review collected by and hosted on G2.com.

The ability to temporarily elevate user privileges eliminates the constant back-and-forth usually required with IT support, enhancing productivity while keeping a robust security posture.

We use it everyday on windows and Mac machines and it easy to setup. Review collected by and hosted on G2.com.

Missing SSO with Google or missing MFA with an app. Review collected by and hosted on G2.com.