--- title: Acumatica Reviews meta_title: 'Acumatica Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2017 reviews by the users' company size, role or industry to find out how Acumatica works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 2017 scale: '5' date_modified: '2026-07-19' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Acumatica Reviews **Vendor:** Acumatica **Category:** [ERP Systems](https://www.g2.com/categories/erp-systems) **Average Rating:** 4.4/5.0 **Total Reviews:** 2,017 ## About Acumatica Acumatica Cloud ERP is an AI-enabled, cloud-based enterprise resource planning solution built for small and mid-sized businesses that want to grow on their own terms. It brings together a full suite of business management applications—covering finance, inventory, operations, project accounting, and customer management—so every team works from a single, connected platform. Growing businesses shouldn't have to wrestle with disconnected tools or rigid software that can't keep up. Acumatica is designed around real-world needs: the challenges of scaling operations, keeping data accurate across departments, and making confident decisions quickly. Key features and capabilities include: - AI-enabled workflows: Automation powered by artificial intelligence reduces manual tasks across finance, sales, inventory, and customer service, helping teams work more efficiently and consistently. - Open API architecture: Built-in open APIs allow rapid integrations with the software your business already relies on, breaking down data silos and connecting your entire operation. - Consumption-based licensing: Pricing is based on the computing resources you use, not the number of users. Your whole team can access the platform without adding to your licensing costs as you grow. - Remote and mobile access: Acumatica is a true cloud solution, giving employees, field teams, and leadership real-time visibility into operations from any device, anywhere. - Scalable, future-ready platform: The platform adapts as your business evolves, supporting new modules, additional complexity, and emerging technologies without requiring a system overhaul. Acumatica is a practical fit for mid-sized organizations that have moved beyond entry-level accounting tools and need a more adaptable, cost-effective alternative to large enterprise ERP solutions. Common use cases include multi-entity financial management, supply chain coordination, automated compliance reporting, and cross-department synchronization across sales, fulfillment, and customer service. The platform also addresses business resilience directly. Real-time data insights support faster, more informed decisions, while built-in security controls and financial audit capabilities help organizations meet compliance requirements, including SOX, tax, and data security standards. Acumatica is more than software; it is a platform built around the people who run and grow businesses every day. By connecting operations, enabling collaboration, and aligning costs with actual usage, it gives small and mid-sized businesses the tools they need to operate efficiently, adapt confidently, and build for what comes next. ## Acumatica Pros & Cons **What users like:** - Users praise the **ease of use** of Acumatica, quickly mastering the system and accessing project financials effortlessly. (544 reviews) - Users value the **customization capabilities** of Acumatica, enhancing usability and adaptability for specific business needs. (220 reviews) - Users value the **customizability** of Acumatica, enhancing usability for diverse business requirements and improving overall efficiency. (219 reviews) - Users love the **user-friendly features** of Acumatica, enabling easy access to data and efficient business management. (193 reviews) - Users value the **extensive customization options** of Acumatica, enabling tailored solutions for diverse business requirements. (173 reviews) - Reporting (169 reviews) - User-Friendly (169 reviews) - Easy Access (157 reviews) - Data Management (154 reviews) - Integrations (154 reviews) **What users dislike:** - Users find Acumatica's **missing features** problematic, especially with usability in accounting and inventory management. (216 reviews) - Users find the **learning curve steep** with Acumatica, especially during initial setups and without adequate training. (181 reviews) - Users report a **difficult setup** process for Acumatica, often facing challenges with various modules during implementation. (139 reviews) - Users find the **complex setup** of Acumatica overwhelming, requiring extensive planning and still facing implementation challenges. (125 reviews) - Users report that **setup difficulties** with Acumatica lead to a complicated and overwhelming experience during implementation. (124 reviews) - Users experience **user unfriendliness** with Acumatica, finding the setup complex and the interface overwhelming. (124 reviews) - Users find **complex usability** in Acumatica, with challenges in customization and difficulty navigating certain functionalities. (108 reviews) - Limited Customization (108 reviews) - Users find the **limited functionality** in Acumatica's scheduling and construction features frustrating and outdated. (105 reviews) - Users find **difficult customization** challenging, as it can be cumbersome and complex to implement changes effectively. (102 reviews) ## Acumatica Reviews ### 1. Highly Customizable with Room for UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Martha R. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like all the capabilities and reporting options that Acumatica provides. I can customize just about every screen, which is a big plus for me. The dashboards are also great because they allow me to embed workspace pages in widgets. **What do you dislike about Acumatica?** The UI could be more modern with easier access to adjust settings. The amount of clicks it takes to complete some transactions. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for project cost and budget tracking. I love its capabilities, especially the customizable screens and dashboards that let me embed workspace pages in widgets, enhancing my productivity. ### 2. Highly Customizable, Solves Complex Consolidation **Rating:** 5.0/5.0 stars **Reviewed by:** Erich K. | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Acumatica?** I like the customization available in Acumatica that allows the ERP to fit the specific business use case. I find the initial setup to be pretty easy, thanks to our VAR. **What do you dislike about Acumatica?** We consistently run into load time issues due to the sheer amount of data stored in our system. We also consistently limit out. More processing power dedicated to instances. Better training on appropriate GI building. Better communication for our VAR on breaching limit thresholds. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to consolidate different companies and establish a control environment, which was missing in QuickBooks. ### 3. Intuitive Startup with Initial Setup Hurdles **Rating:** 3.5/5.0 stars **Reviewed by:** Stephanie L. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like that Acumatica is our new ERP for our field service business. It allows us to run our new business and see profitability. It seems fairly intuitive and not overly complex, even though I am brand new to using it. The overall structure makes sense and my first impression is great. **What do you dislike about Acumatica?** Some things are a bit clunky such as the separation of billable hours and payroll. Still figuring this out though. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps us run our new business and see profitability. It also seems fairly intuitive and not overly complex. ### 4. Intuitive Interface, Great for Growing Businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Bryan U. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I find that Acumatica's user interface is really easy to navigate and learn, which makes it simple for new accountants to get up to speed without lengthy training sessions. The initial setup was straightforward, and I like how we can use it as our accounting system to handle monthly financials and reporting, along with our accounts payable functions. **What do you dislike about Acumatica?** Editing and creating new reports can be a bit challenging. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for accounting, assisting with monthly financials and AP functions. The system's simplicity makes it easy to train new accountants quickly. ### 5. Enhances Inventory Management with Room for Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Melissa M. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like Acumatica for its 'Default issue from and receipt to locations' feature. The WO completion and releasing through the material wizard is another aspect that stands out for me. **What do you dislike about Acumatica?** I find it challenging that Acumatica doesn't allow setting several default issue from bins related to the work center using the inventory. Since we operate the product across multiple buildings, it would be helpful to set a default location based on the building of consumption. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps with unit tracking and inventory management, providing needed inventory traceability for our manufacturing processes. **Official Response from Ashley Spence:** > Hi Melissa! Thank you so much for taking the time to share your experience, and for the thoughtful title—it really does capture both sides well! It's great to hear that the Default Issue From and Receipt To locations feature has been working well for you, and that the material wizard has made WO completion and releasing a smoother process. We completely understand the frustration around not being able to set multiple default issue-from bins by work center across different buildings—that's a very real operational challenge, especially in multi-building environments, and your feedback is exactly the kind of insight that helps shape where we focus our development efforts. In the meantime, we'd encourage you to explore the D200: Inventory and Order Management Extended Scenarios course on Acumatica Open University (linked below), which dives deeper into location and warehouse configuration scenarios that may surface some helpful workarounds. The D210: Automated Warehouse Operations course is also worth a look for bin and location management best practices. On the manufacturing side, M210: Extended Manufacturing Scenarios covers advanced work order workflows that complement what you're already using. And if you haven't yet, the Acumatica Community (community.acumatica.com) is a fantastic place to post your specific use case—other users and our team are active there and often share creative solutions. Thanks again for being part of the Acumatica community! ### 6. Comprehensive Project Management, Setup Needs Support **Rating:** 4.5/5.0 stars **Reviewed by:** James W. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like that Acumatica has all the functions I need in one place for AR, AP, Payroll, and Projects. It really helps that when I receive invoices or book payroll costs, it maps straight to the job. **What do you dislike about Acumatica?** It can be a bit hard to set up with all the features and so you have to contact support a lot. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps me track project-based costs accurately, ensuring we know our margins by job. It consolidates AR/AP/Payroll/Projects functions in one place, mapping invoices and payroll costs directly to jobs, streamlining financial tracking. ### 7. Intuitive Financial Tools with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew T. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like the ease of use of Acumatica. The ARMS report writing is great because I can make custom-made reports for each of our department heads. The initial setup was very easy, mainly because the support team was very helpful and catered to our needs. **What do you dislike about Acumatica?** I don't like the billing aspect because we use a third-party software for it, and that's where most issues arise. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps with compliance and tracking in financial reporting and manufacturing. It also allows me to create custom reports for department heads, enhancing our operations. **Official Response from Ashley Spence:** > Hi Andrew, Thank you for sharing your experience with us! We love hearing that our ERP solution is easy to use and that our support team helped make your initial setup a complete success. It is wonderful that the ARMS report writing allows you to create custom financial reports, streamline your workflows, and maintain compliance across your manufacturing operations. At the same time, we completely understand your frustration regarding the issues with your third-party billing software. Navigating external integrations can definitely be a challenge. We want to help you overcome these hurdles and optimize your billing process. Please visit the Acumatica Open University (linked below) to access training courses specific to end-user roles or functions, or join the Acumatica Community to share ideas, find solutions, and connect directly with our experts. We truly appreciate your feedback and look forward to building the future of business together! ### 8. User-Friendly Interface with Powerful Dashboards **Rating:** 5.0/5.0 stars **Reviewed by:** Rachael O. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I use Acumatica for my accounting job and find it especially helpful for easily finding information to back up financial data. I like the user-friendly interface, which makes it straightforward to navigate. The dashboards provide me with information easily, which helps me ensure that others are doing their job correctly. **What do you dislike about Acumatica?** I dislike the bank feed connecting. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for easily finding information to back up financial data. It also has a user-friendly interface and dashboards that provide information easily, which helps me ensure others are doing their job correctly. **Official Response from Ashley Spence:** > Hi Rachael! Thank you so much for taking the time to share this, and we love hearing that the interface and dashboards are making your accounting work easier! Being able to pull up financial data quickly and keep an eye on what your team is doing, that's exactly what we built those tools for. We're sorry to hear that connecting bank feeds has been a pain point, though. If you haven't already, we'd encourage you to check out the Basic Financials end-user course on Acumatica Open University (linked below), which covers key financial workflows, as well as the Dashboard and Widget Design course if you ever want to customize your dashboards even further. For bank feed-specific help, the Acumatica Community (community.acumatica.com) is a great place to search for answers, as other users and experts regularly share tips and troubleshooting advice there. We hope these resources help, and please don't hesitate to reach out if there's anything else we can do! ### 9. Streamlined Data Management with Acumatica **Rating:** 4.0/5.0 stars **Reviewed by:** Jasmin S. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I appreciate being able to use one software, as it allows me to retrieve data from one program instead of multiple. I like the search and downloading features in Acumatica, and I also appreciate the documentation. I was not part of the initial setup, but I was able to catch up fairly quickly and easily. **What do you dislike about Acumatica?** I find the forms in Acumatica don't work as well and could be improved. **What problems is Acumatica solving and how is that benefiting you?** I find using Acumatica solves the problem of having multiple software, allowing me to retrieve all my data from one place. ### 10. Effortless Usability with Minor Printer Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Sami C. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like the ease of use of Acumatica, which makes it straightforward to navigate. Having Generic Inquiries (GIs) to easily look up information is also a helpful feature. The initial configuration wasn't too bad, especially with the assistance of SWK. **What do you dislike about Acumatica?** Printing has been a pain point for us. The communication with printers is sometimes difficult and we have times that we reprint often. **What problems is Acumatica solving and how is that benefiting you?** I like that Acumatica forces users to do things a standard way, it's easy to use, and having GI's makes it easy to look up information. **Official Response from Ashley Spence:** > Hi Sami! Thank you so much for taking the time to share your experience, and we're genuinely glad to hear that Acumatica's ease of use and Generic Inquiries have been making a real difference for your team. We know printer communication issues can be frustrating, and we're hopeful that, since the time of your review, things have improved on that front. If printing is still a challenge, we'd encourage you to check out the S150 Report Designer course on Acumatica Open University (linked below), which walks through configuring and managing reports in detail. The Acumatica Community also has an active Reports and Generic Inquiries forum at community.acumatica.com, where other users have shared helpful, step-by-step guidance on DeviceHub and printer configuration. And if you'd like to deepen your knowledge of the GIs you already love, the S130 Data Retrieval and Analysis course is a great next step. As always, the Acumatica is here to help, so don't hesitate to reach out directly if you'd like personalized support. ### 11. Intuitive Project Management with Room for App Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Mike H. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like that Acumatica is intuitive to use, which makes it easier for me to navigate and handle tasks efficiently. I also value the ability to create detailed cost codes and track them across projects, which provides clarity and helps in managing project finances. **What do you dislike about Acumatica?** The ability to utilize the App for more would be helpful. When using the App from my phone, the capabilities are limited to approvals and/or Expense submittal(s). **What problems is Acumatica solving and how is that benefiting you?** Acumatica handles time entry/approvals and AP/AR tasks, and it allows for detailed cost code creation and tracking across projects. ### 12. Great custom reports & inquiries, but business event automation feels limited **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like the ability to customize reports and business events for automation. The generic inquiry feature has been a great help to build some specific data views that our business needs to run. We have been able to implement Acumatica in a relatively quick time frame and it hasnt dramatically impacted business performance or accounting. We have been using Acumatica everyday since implementation and our business partner has been a wonderful support to any challenges that we face. **What do you dislike about Acumatica?** I like the business events but I also find them limited by the screens that are available to automate. If there was an ability to automate any screen that would be a huge upgrade and allow for so much additional workflows. **What problems is Acumatica solving and how is that benefiting you?** Inventory tracking, production tracking, and additional accounting automation. ### 13. Streamlined Automation but Needs Better Record Management **Rating:** 3.0/5.0 stars **Reviewed by:** Linh N. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like the automation in Acumatica, as well as the fast-paced procedures it offers. It helps a lot with allocations, month end close, business events, and the automation schedule. **What do you dislike about Acumatica?** I don't like that Acumatica doesn't have a delete button to remove unwanted records. It creates huge confusion and unwanted data in the business without deleting abilities. The initial setup wasn't easy either. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for finance and production in construction. It solves problems by automating business events and enhancing efficiency with fast-paced procedures like allocations and month-end close. ### 14. Cloud-Based, User-Friendly Connectivity **Rating:** 5.0/5.0 stars **Reviewed by:** Jean M. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like Acumatica because it is in the cloud and easy to use. All employees can use it wherever they are, which is great for accounting. It connects all parts of our business, from sales to inventory to invoicing. **What do you dislike about Acumatica?** There is nothing I dont dislike **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for billing, invoicing, and project management. It connects all parts of our business from sales to inventory to invoicing, and all employees can use it wherever they are. Its cloud capability and ease of use are great for our accounting tasks. ### 15. Thrilled to have converted to Acumatica! **Rating:** 5.0/5.0 stars **Reviewed by:** Krisha E. | Office & Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Acumatica?** I love how everything is related or linked together. I can always follow the "breadcrumb" trail and find what I need. A sales order tells the entire story, from shipment, to invoice, to supplier bill, and so on. It's fantastic to have a cloud-based ERP where our entire company can access information easily. Acumatica is just what we needed to scale and grow our business. **What do you dislike about Acumatica?** At this point in our implementation (less than a year on Acumatica), I don't really have any downsides to list. Having a data driven system has forced our company and our employees to be better stewards of our data input. Sometimes Acumatica can feel rigid to get new customers or items created - but rather, it's a blessing in disguise because it forces us to set things up correctly the first time. **What problems is Acumatica solving and how is that benefiting you?** We are able to extract real-time data in ways we never have before. Reporting is light years ahead of what we had previously. We have already eliminated the use of paper documents since we can attach files to nearly everything within the system. Best of all, all our employees can access the system and get the information they need quickly! **Official Response from Ashley Spence:** > Hi Krisha! Thanks for the stellar review! We love the breadcrumb reference and are so happy to hear how quickly your team benefiting from all that Acumatica has to offer. ### 16. Customizable and Adaptable ERP, Minor Field Service Gaps **Rating:** 4.0/5.0 stars **Reviewed by:** Chris L. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I really appreciate Acumatica's ability to be customized and its adaptability. We can tailor the system to fit our specific workflows, unlike most other ERPs that require us to adapt to their systems. I also like its availability, which ensures that all my data is in one place and actionable. **What do you dislike about Acumatica?** Field Service is a little underdeveloped. Time Management needs expansion. **What problems is Acumatica solving and how is that benefiting you?** Acumatica ensures all my data is in one place and actionable. We customize it to work with our specific workflows, unlike other ERPs that require us to adapt. **Official Response from Ashley Spence:** > Hi Chris, Thank you so much for sharing such a thoughtful review, and for highlighting how customization and unified, actionable data have helped you build workflows that truly fit your business. That flexibility is exactly what we hope every customer experiences. Since this review is a little while back now, we're hopeful that recent updates have already strengthened your Field Service and time management experience. If you'd like to get even more out of those areas, the free Acumatica Open University (linked below) is a great place to start: the V100 Service Management Implementation and Processing and V110 Service Management Extended Scenarios courses (openuni.acumatica.com/courses/field-service/) walk through service orders, appointments, and scheduling in detail. You're also welcome to join the conversation in the Acumatica Community (community.acumatica.com), where fellow users and experts regularly share tips on field service and time tracking. Thanks again for being part of our community, and for helping us keep improving! ### 17. Outdated Interface & Un-Intuitive Platform Saved by 2025 Modern UI, Reporting & Designer Updates **Rating:** 3.5/5.0 stars **Reviewed by:** Carol B. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Acumatica?** Cloud SaaS, Connected features (modules), Feature expansion, Technology forward, Frequent Updates, Responsive Support **What do you dislike about Acumatica?** Disconnected feel between services - Difficult for new users to separate local editions from parent Acumatica and from Acumatica Portal, difficult for existing users to discover / learn how to use new modules or features with live data Large Learning / Knowledge gap for new users & power users - Power users require years of knowledge learning and experience to utilize Acumatica SaaS, difficult to hand off and manage large span of tools Knowledge on support resources difficult to source Support for existing customers very limited, reliant on Acumatica partners and keeping up with technology falls on subscribed customers despite limited to no check-ins on feature use Limited support or access / knowledge of support for engineers and technical teams for utilizing local editions of Acumatica **What problems is Acumatica solving and how is that benefiting you?** Accounting and Inventory Management. Would like to use Project-Based ERP / module, Distribution ERP, and APS, but difficult to move to integration - limited know-how on who to contact for next steps, limited partnership, large knowledge-gap limitations, large integration load on individual power user(s). We believe in the capabilities of Acumatica SaaS and are encouraged by feature updates in 2025 R2. **Official Response from Ashley Spence:** > Hi Carol, Thank you for taking the time to share such detailed feedback about your Acumatica experience. We genuinely appreciate customers who invest the time to help us understand both what's working well and where we can improve. We're encouraged to hear that you value our cloud SaaS approach, connected modules, and frequent updates—these are core to our commitment to helping businesses like yours adapt and grow. We absolutely hear your concerns about the disconnected feel between services and the learning curve for both new and power users and the 2025 R2 release includes significant UI improvements and enhanced integration capabilities that should address many of the navigation and discovery challenges you've outlined. Regarding support and knowledge resources, we are continuously working to streamline access to training materials and improve the support experience. If you haven't already, I would suggest taking a look in our Acumatica Community - Here you can find News & Announcements, Discussion Forums, and Product Ideas. For your specific needs around Project-Based ERP, Distribution ERP, and APS modules, I'd encourage you to connect with your Acumatica Partner. We want to ensure you have the guidance and support needed to fully leverage these capabilities without placing the entire integration burden on your power users. Your belief in Acumatica's capabilities means a lot to us, and we're committed to earning that trust through continuous improvement. ### 18. Easy-to-Use, User-Friendly Platform with a Handy Mobile App **Rating:** 5.0/5.0 stars **Reviewed by:** Robert R. | HR, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Acumatica?** Easy to use and user-friendly, with a mobile app for on-the-go access. **What do you dislike about Acumatica?** It’s not as customizable as we would like it to be. We have to reach out to get things personalized for our own company. **What problems is Acumatica solving and how is that benefiting you?** Finance and ERP: better tracking and uploads for cost coding. **Official Response from Ashley Spence:** > Hi Robert, We are thrilled to hear that you find Acumatica easy to use and that our native mobile app helps your team stay connected on the go. It is wonderful to know our cloud-based ERP solution is enhancing your finance operations, improving tracking, and streamlining uploads for cost coding. We also appreciate your honest feedback regarding customization. While we build our platform to be highly adaptable, we understand that personalizing the system to fit your exact company needs sometimes requires extra support. Our thriving community of partners is always ready to collaborate with you to ensure the software works perfectly for your unique business processes. We encourage you to visit our Acumatica Community Portal to connect with other users and explore ways Acumatica can best fit your business needs without additional customizations. Thank you for being a valued part of the Acumatica community. We look forward to continuing to build the future of business, together! ### 19. Easy Setup and Intuitive UI with Acumatica **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin D. | N, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like the simplicity of the user interface with Acumatica, making it easy for a company to jump on and start using it. The initial setup was amazing with the help of a great VAR, which made it a simple process. **What do you dislike about Acumatica?** I want to see improvements in the lot system, especially with expiration date extensions programs. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for food manufacturing, inventory control, and accounting. It helps maintain accounting and inventory management. I like its user-friendly interface, making it easy for companies to quickly start using it. **Official Response from Ashley Spence:** > Hi Kevin, Thank you for your fantastic review! We love hearing that our ERP solution delivered an easy setup and that our user-friendly interface helps your team manage food manufacturing, inventory control, and accounting. It's wonderful that your VAR provided such a simple and positive onboarding experience. We appreciate your feedback about the lot system and expiration date extensions. To help you maximize these features, we encourage you to check out the Inventory and Order Management courses (linked below) on Acumatica Open University, which cover lot numbers and expiration dates in depth. You can also submit feature suggestions or connect with other users directly on the Acumatica Community portal. Thank you for building the future of business with us! ### 20. Intuitive ERP with Strong User Adoption **Rating:** 4.5/5.0 stars **Reviewed by:** Ari L. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like that Acumatica has everything in one place and the user interface is nice. The adoption rate is great for our whole organization, and the user experience helps us feel confident that others will use it. The setup process is very intuitive. **What do you dislike about Acumatica?** I don’t know too much about the CPQ yet and I'm not too happy with the custom fields on quotes. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for quoting standardization for customers. It provides everything in one place with a nice user interface, helping our organization adopt it confidently. ### 21. Streamlined Distribution with Stellar Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob M. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like the user interface of Acumatica because it's easy to read and understand, which makes training individuals straightforward. I also appreciate the ability to automate tasks, with an automation scheduling system that allows us to turn automation on for different parts of the system. **What do you dislike about Acumatica?** The main thing that I need Acumatica to do better is the inventory in transit feature. **What problems is Acumatica solving and how is that benefiting you?** Acumatica streamlines our purchasing and order processing. The easy-to-read user interface simplifies training, and the automation scheduling system enhances efficiency by enabling automation in various system parts. **Official Response from Ashley Spence:** > Hi Jacob! Thank you so much for taking the time to share this, and for giving Acumatica such a thoughtful review! It's genuinely great to hear that our user interface has made training easier for your team, and that the automation scheduling system is adding real efficiency to your operations—that's exactly what we set out to deliver. We also hear you on the inventory in transit feature, and we appreciate you being candid about where we still have room to grow. Since some time may have passed since you wrote this, we're hopeful things have improved on that front. If you're still running into challenges, we'd encourage you to explore the D200 Inventory and Order Management Extended Scenarios course on Acumatica Open University (linked below), which covers advanced inventory workflows in depth. You might also find it helpful to browse the Distribution section of the Acumatica Community (community.acumatica.com/distribution-6), where fellow users and our team actively discuss topics like inventory in transit and share practical solutions. We're committed to getting this right for you, and we're glad to have you as part of the Acumatica community. ### 22. Empowers with Clarity and Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** CJ G. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like the ease of access and the customizability of Acumatica. It gives me clarity and efficient reporting, which I find very valuable. Being able to generate reports and simplify reporting is a huge plus. I also found the initial setup to be fairly simple. **What do you dislike about Acumatica?** I think that creating GIs could be a little simpler **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for inventory management, sales orders, MRP, accounting, and manufacturing. It gives me clarity and efficient reporting. The ease of access and customizability, especially in generating reports, are very valuable. **Official Response from Ashley Spence:** > Hi CJ! Thank you so much for taking the time to share this, and we are really glad to hear that Acumatica has brought clarity and flexibility to your day-to-day work across inventory management, sales orders, MRP, accounting, and manufacturing. That is exactly what we set out to do. Your point about Generic Inquiries is well taken, and it is feedback we genuinely appreciate. If you have not already explored it, the End-User Course: Data Retrieval and Analysis on Acumatica Open University (linked below) walks through how to create and configure GIs step by step, and you can even earn a certificate when you complete it. For a deeper technical dive, the S130 Data Retrieval and Analysis course covers the same topics with more advanced content. Both are completely free. We hope these resources make building GIs feel a lot more intuitive, and as always, do not hesitate to reach out if there is anything else we can do to support you. ### 23. Streamlined Automation with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Mariah W. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica's commitment to continuous growth and improvement and their receptivity to customer feedback. I also appreciate the new integrations and AI that have been introduced, which enhance the service even more. **What do you dislike about Acumatica?** I find the configuration on the client side difficult, as we currently rely on our partner for help. Also, I think the AP workflow options could be improved. There were some challenges with the initial setup as well. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps me with more streamlined and automated processes and offers better integration with other systems. ### 24. User-Friendly with Solid Financial Controls **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie H. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like the ease of use in Acumatica. I appreciate the ability to lock down a period, ensuring no changes are made in a closed period which can affect my financials. Additionally, it helps with speed and accuracy in operations. **What do you dislike about Acumatica?** I think the work order picking could be improved. We need to be able to scan parts to pick data from our work orders. **What problems is Acumatica solving and how is that benefiting you?** Acumatica solves data information issues, aids in AP Bill pay and AR, locks down periods for financial accuracy, and enhances speed and accuracy. **Official Response from Ashley Spence:** > Hi Stephanie, Thank you so much for taking the time to share this, and for the kind words about ease of use and Acumatica's financial controls. Knowing that period locking, AP Bill pay, AR, and overall operational accuracy are making a real difference for your team is exactly what we love to hear. On the work order picking side, we hear you, and that kind of feedback genuinely helps us improve. If you haven't already found a solution, we'd encourage you to explore the D210 Automated Warehouse Operations course on Acumatica Open University (linked below), which covers barcode scanning for picking, packing, and warehouse operations in detail. The M200 Basic Manufacturing Scenarios course is also worth a look for work order-related workflows. Both are free and self-paced. You're also welcome to post questions and connect with other users on the Acumatica Community at community.acumatica.com. We're glad to have you with us! ### 25. Easily Customizable to Fit Our Business Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Seth G. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like that it is easily customizable to specific business needs **What do you dislike about Acumatica?** My biggest issues with Acumatica is that the documentation is lacking in depth. There are very basic documentation for processes but nothing about the deeper operations that are going on in the background. The lack of depth in acumatica’s documentation requires developers to look deeply into base code and internalize these processes instead of abstracting them. **What problems is Acumatica solving and how is that benefiting you?** I am a developer for this product but for the company that I work for it solves their manufacturing needs. **Official Response from Ashley Spence:** > Hi Seth! Thank you for taking the time to share your experience! It's great to hear that Acumatica's customizability has been a strong fit for your company's manufacturing needs. We completely hear you on the documentation feedback, and we know how frustrating it can be to dig through base code when you're looking for deeper answers. If you haven't already explored Acumatica Open University (linked below), we'd encourage you to check out some of the developer courses there, particularly T270 Workflow API, which covers background operations in detail, and T210 Customized Forms and Master-Detail Relationship, which digs deeper into the framework side of things. The Acumatica Community at community.acumatica.com is also a great space to connect with other developers, ask questions, and find answers that go well beyond the basics. We hope these resources make a real difference for you! ### 26. Simplified Financial Management with Acumatica **Rating:** 5.0/5.0 stars **Reviewed by:** Ruben C. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like that Acumatica is easy to use and has a modern look. I also appreciate the great API integration with other platforms, which makes my data more accurate. Additionally, I find the initial setup of Acumatica pretty easy. **What do you dislike about Acumatica?** I love the functionality and how easy it is to tailor to our firms needs **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for processing AP, billing, and bank reconciliations. It provides visibility on budget to actuals, ensures data accuracy with great API integration, and is easy to use with a modern look. **Official Response from Ashley Spence:** > Hi Ruben! Thank you so much for taking the time to share your experience with Acumatica! It is wonderful to hear that the modern interface, easy setup, and API integration have made such a difference for your team's data accuracy. And we had to smile at your "dislike" response, because hearing that you love the functionality and how easily you can tailor the system to your firm's needs is honestly the best kind of feedback we could ask for. Since you are already getting great results with AP processing, billing, bank reconciliations, and budget-to-actuals visibility, you might find even more value in the End-User Course: Basic Financials on Acumatica Open University (linked below), which covers AP bills, payments, and bank reconciliation processes in depth. The F230 Subaccounts, Budgets, and Allocations course is also worth exploring for deeper budget visibility and reporting. You can also connect with fellow Acumatica users in the Financials section of the Acumatica Community at community.acumatica.com, where you will find tips, answers, and shared insights from users navigating the same workflows. Thanks again for being part of the Acumatica community! ### 27. Streamlined Multi-Location Inventory Management **Rating:** 4.5/5.0 stars **Reviewed by:** Alex B. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like the ease of use and the availability of plenty of information provided at each step of the process when using Acumatica. I find it valuable for managing inventory visibility across multiple locations, and I appreciate how it helps track order status and allocations effectively. **What do you dislike about Acumatica?** I'm unable to pick directly to a work order or project. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for inventory management over multiple locations, providing visibility on availability. It simplifies tracking order status and allocations, with ease of use and detailed information at every step. ### 28. Intuitive and Seamless System Optimization **Rating:** 5.0/5.0 stars **Reviewed by:** Lainie G. | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Acumatica?** I find Acumatica to be intuitive and easy to use, which makes system optimization across multiple departments efficient. It provides real-time visibility into our business, and there is easy adoption from the shop floor to the accounting department. **What do you dislike about Acumatica?** We are working on improving dashboards and user access security. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for system optimization across multiple departments. It provides real-time visibility into our business. I like that Acumatica is intuitive and easy to use, which allows for easy adoption from the shop floor to the accounting department. ### 29. we are using the system in our company 11 years ago. **Rating:** 5.0/5.0 stars **Reviewed by:** amgad s. | GM, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2024 **What do you like best about Acumatica?** ease of use and implementation and full of features and a lot of reports,which minimize the need for customization. **What do you dislike about Acumatica?** some modules as (POS) , available only by third party (ISV) **What problems is Acumatica solving and how is that benefiting you?** for example, costs calculated accurately by using cost center reduce inventory **Official Response from Ashley Spence:** > Hi Amgad, Thank you for sharing your experience and for being a valued Acumatica customer for 11 years! We are thrilled to hear that our ERP solution has supported your company for more than a decade. It is wonderful to know that you appreciate the ease of use, the straightforward implementation, and the robust reporting features that minimize your need for customization. We design our technology to empower users, so it is great to hear that you are successfully calculating costs accurately with cost centers and effectively reducing your inventory. We appreciate your honest feedback regarding Point-of-Sale functionality and its availability through ISVs. We partner with industry experts in our Acumatica Marketplace to offer certified, plug-and-play applications, which ensures you have access to seamlessly integrated, top-tier POS capabilities while keeping your core ERP solution agile and focused on your primary operations. Thank you again for your loyalty and your feedback. We are driven to continuously seek out better ways to work, and we look forward to building the future of business together for many more years to come! ### 30. Streamlined Operations with Flexible, Cloud-Based Acumatica **Rating:** 5.0/5.0 stars **Reviewed by:** Brad S. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica for its flexibility with making changes to how the system works and the fact that it is cloud-based. It helps in ensuring data is no longer siloed, so each department can view what they need when they need to without having to send more emails. **What do you dislike about Acumatica?** Updating item classes for template/matrix items that may have sold already. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for distribution and light manufacturing, seeing improvements through efficiencies and automation. It solves data silos, letting each department access necessary information without extra emails. ### 31. Flexible and Cloud-Based, Perfect for Multi-Entity Financial Management **Rating:** 5.0/5.0 stars **Reviewed by:** Scotty R. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Acumatica?** I like the flexibility of Acumatica because we are not locked into a specific way of using the system. We can customize it more to our business without requiring customization. I also appreciate the cloud capabilities, which provide great convenience. Additionally, the initial setup was easy, making the transition smooth. **What do you dislike about Acumatica?** I would like to have some ease of setting up restrictions between companies. **What problems is Acumatica solving and how is that benefiting you?** Acumatica solves multi-entity consolidation and provides clarity of financials. It's flexible, allowing us to customize it to our business needs without heavy customization. ### 32. Highly Customizable with Some Flaws **Rating:** 5.0/5.0 stars **Reviewed by:** Helen G. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like Acumatica because of its versatility for customization. I appreciate that I can tweak it to our needs in real-time, which is incredibly helpful for our business. Additionally, I find the easier reporting tools very beneficial. **What do you dislike about Acumatica?** The AP invoice PDF reader was a complete flop. It did not learn, it did not read well, and it pulled in line item detail that we didn't need. **What problems is Acumatica solving and how is that benefiting you?** Acumatica offers easier reporting tools and versatility for customization, allowing me to tweak it to our needs in real time. ### 33. Acumatica: Easy to Use with Unified Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Jesee N. | Director I.T., Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like Acumatica for its ease of use and that it offers a single source of truth. It enables my team to serve our customers quickly and helps our operations team work as one to service them. **What do you dislike about Acumatica?** Reporting and dashboards can sometimes be hard to write or explain to employees. **What problems is Acumatica solving and how is that benefiting you?** Acumatica handles our orders, invoices, sales, and service, simplifying day-to-day operations and customer communications. It's easy to use and provides a single source of truth, helping our operations team work together smoothly and serve customers quickly. **Official Response from Ashley Spence:** > Hi Jesee! Thank you so much for taking the time to share this, and we're genuinely glad to hear that Acumatica has helped bring your team together around a single source of truth. Knowing that your operations team can serve customers quickly and work as one unit is exactly what we set out to make possible. We completely understand that reporting and dashboards can feel like a steep learning curve, especially when you're trying to bring the whole team along. Since this review is from several months ago, we hope you've already found your footing there, but if not, we'd love to point you toward a couple of free resources on Acumatica Open University (linked below). The End-User Course: Dashboard and Widget Design walks through how to build dashboards and configure widgets step by step, and the S130 Data Retrieval and Analysis course covers generic inquiries, reports, and dashboards all in one place. The Acumatica Community is also a great space to ask questions and learn how others are tackling the same challenges. We're always here if you need anything. ### 34. Highly Customizable, Steep Learning Curve **Rating:** 2.5/5.0 stars **Reviewed by:** Amber H. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica's ability to customize GIs, which really stands out to me. I also appreciate that no competing products I've seen have an easy-to-use actual screen builder where you can create your own screens. **What do you dislike about Acumatica?** Forecasting for inventory doesn't work if you use inventory replenishment. This system limitation requires choosing one or the other, which is frustrating. The initial setup was not easy, leading to significant learning and support costs. **What problems is Acumatica solving and how is that benefiting you?** Acumatica consolidates fulfillment, finance, sales orders, and inventory management into one system, streamlining our operations. **Official Response from Ashley Spence:** > Hi Amber! Thank you for your feedback! We love hearing that our ERP solution helps you consolidate fulfillment, finance, sales orders, and inventory management into one unified system. We also appreciate your kind words about our customizable GIs and our screen builder. We know the initial setup can be challenging, and we understand your frustration regarding the limitations between inventory forecasting and replenishment. To help you master these features and reduce support costs, we encourage you to explore the free training courses at Acumatica Open University. Additionally, joining our Acumatica Community Groups (linked below) is a great way to connect with other users, share best practices, and find collaborative solutions for your specific inventory needs. We are so glad to have you in our community, and we are here to support your continued success. ### 35. Flexible ERP with Potential for Improved Scheduling **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica W. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I enjoy the flexibility of Acumatica's system. It allows us to configure reports and pull the data necessary to analyze our results, which is really helpful in our operations. **What do you dislike about Acumatica?** The scheduling module doesn't let you schedule by operation currently. We have BOMs with multiple operations, and the APS module requires it to be scheduled in continuity instead of being able to break it up as needed. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to manage financials, inventory, and production scheduling. I can configure reports and analyze results with flexibility. **Official Response from Ashley Spence:** > Hi Jessica! Thank you so much for taking the time to share your experience—it genuinely means a lot to us! We're thrilled to hear that Acumatica's flexibility and configurable reporting have made such a difference in how you analyze and manage your operations. Your feedback on the scheduling module is equally appreciated, and we hear you—the inability to schedule by individual operation within a multi-operation BOM is a real friction point, and we understand how that impacts your day-to-day production planning. If you haven't already, we'd encourage you to check out the M210 Extended Manufacturing Scenarios course on Acumatica Open University (linked below), which dives into advanced planning and scheduling functionality and may surface some helpful configuration options. You might also find the Production Scheduling Whitepaper on the Acumatica Community a valuable read, as it breaks down the scheduling methods available within the system in detail. We're always working to improve, and reviews like yours help steer that work in the right direction. ### 36. Efficient for Manufacturing, Setup Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer J. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like the ease of use once everything is set up. With a team of sales members that need to enter orders, being able to enter in orders and have them visible to production in real time helps the process. **What do you dislike about Acumatica?** I don't like the setup time; it's not easy. I also think the configurator could be more user-friendly. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for transparency into cost versus pricing, and it helps my team enter orders that are visible to production in real time, simplifying the process. ### 37. Flexible System with Streamlined Workflows but Needs Payroll Enhancements **Rating:** 4.0/5.0 stars **Reviewed by:** Jaimee N. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica for its system flexibility and efficient workflows. I appreciate the access to real-time data which really helps in managing our operations smoothly. The out-of-the-box reports are another feature I like as they simplify the reporting process. **What do you dislike about Acumatica?** I think the payroll module in Acumatica needs more focus. Specifically, the time entry process could be simplified, from entry to the execution of payment and reports. **What problems is Acumatica solving and how is that benefiting you?** I find Acumatica's system flexibility and efficient workflows improve our daily operations, with access to real-time data streamlining processes. **Official Response from Ashley Spence:** > Hi Jaimee! Thank you for sharing your experience with us! We are thrilled to hear that you are enjoying our system flexibility, efficient workflows, and out-of-the-box reports to streamline your daily operations. We also appreciate your candid feedback regarding the payroll module and time entry process, as your insights help us continuously improve our ERP solution. To help simplify these specific workflows, we encourage you to explore the free L100 Payroll Implementation and Processing course (linked below) on Acumatica Open University. Additionally, you can join the dedicated Payroll discussion forum within the Acumatica Community to collaborate with other users, ask questions, and share practical tips on time entry and payment execution. Thank you for being a valued member of our community, and please let us know if you need any further assistance. ### 38. Streamlined and Smart Cloud ERP Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Dina T. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like that Acumatica is cloud-based and natively built in the cloud. It's smart, customizable, logical, and modern. I also appreciate that it develops continuously. **What do you dislike about Acumatica?** I find the user-friendliness of Acumatica could be a challenge for non-technical field users. There are certain functionalities I would like to see as part of one system with Acumatica, instead of currently being available through ISVs. **What problems is Acumatica solving and how is that benefiting you?** We use Acumatica to unify data as one source of truth, streamline processes, and handle increased transaction volumes efficiently with existing resources. ### 39. Enhances Finance Insight, Needs Better Report Designer **Rating:** 4.5/5.0 stars **Reviewed by:** Norman W. | Finance Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Acumatica?** I like the ISV community in Acumatica that offers good products like Velixo. Velixo feels like writing SQL queries but keeps the formatting just the way I like it. **What do you dislike about Acumatica?** Report designer **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides finance insight, improves inventory management, and enhances operational effectiveness. **Official Response from Ashley Spence:** > Hi Norman! Thanks so much for sharing your experience using Acumatica! We love hearing that you're gaining valuable finance insights, improving inventory management, and enhancing operational effectiveness. We're also thrilled that you are enjoying our ISV community and tools like Velixo. We understand that mastering the Report Designer can be a hurdle. To help you build exactly what you need, we highly recommend taking the S150 Report Designer course on Acumatica Open University (linked below). You can also join the Reports and Generic Inquiries forum in the Acumatica Community to ask questions, share ideas, and collaborate with other users. We appreciate your feedback and look forward to supporting your continued success. ### 40. Empowers Inventory Management with Cloud Access **Rating:** 5.0/5.0 stars **Reviewed by:** Wende A. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica for its ability to help with organization and forecasting inventory in my healthcare setting. The blueprint feature is easy to focus on the figures, making it really useful. I also appreciate having access to the cloud from anywhere. **What do you dislike about Acumatica?** I find the tutorials lacking. Also, the initial setup was slow, although that seemed intentional. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for healthcare organization, primarily to improve forecasting inventory and accessing the cloud from anywhere. Acumatica's blueprint feature makes it easy to focus on the figures. **Official Response from Ashley Spence:** > Hi Wende! Thank you so much for taking the time to share your experience. It's great to hear that Acumatica has been a valuable tool for managing and forecasting inventory in your healthcare setting, and that the blueprint feature and cloud accessibility have made such a difference in your day-to-day work. Your feedback about the tutorials and initial setup is something we take seriously. For anyone looking to build confidence with the platform, Acumatica Open University offers free, self-paced courses that may be well worth exploring, including "Getting Started with Acumatica ERP with Modern UI," "D100: Inventory and Order Management Basics," and "D200: Inventory and Order Management Extended Scenarios," all available at the link below. The Acumatica Community at community.acumatica.com is also a great place to connect with other users, share tips, and find answers. We hope these resources help make your experience even better going forward! ### 41. Efficient Inventory Management, User-Friendly Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Bupinder S. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like the ease of use and usability of Acumatica. All transactions from various modules are easily linked through the workstream, which makes it efficient for managing inventory and costs, and connecting them back to AP and AR. **What do you dislike about Acumatica?** The field service module seems as if it has some gaps for niche industry requirements. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to track and manage inventory and costs, integrating them back to AP and AR, and appreciate its ease of use and usability. Transactions link easily through the workstream. ### 42. Efficient Financial Management, Clunky Expense Feature **Rating:** 4.5/5.0 stars **Reviewed by:** Karen C. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I really like how easy it is to see all the project financials from one page. The AR and AP modules are easy to use. **What do you dislike about Acumatica?** The expense management for company credit cards is clunky. Also, the initial setup of Acumatica was not easy and felt pretty overwhelming. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for all financials, project costing, and inventory management. I really like how easy it is to see all the project financials from one page, and the AR and AP modules are easy to use. **Official Response from Ashley Spence:** > Hi Karen, Thank you for sharing your experience! We love hearing that you enjoy seeing all your project financials on one page and find the AR and AP modules easy to use. We completely understand your frustration with the initial setup of our ERP solution, as well as the clunky feel of the company credit card expense management feature. To help make things easier, we encourage you to explore the free training courses at Acumatica Open University (linked below) to master those financial tools. You can also join the Acumatica Community to connect with other users, share insights, and find helpful discussions on credit card processing. We appreciate your honest feedback and are always working together to improve your experience. ### 43. Intuitive UI & Data Insights, But Setup Is Challenging **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew E. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I really like Acumatica's UI, which makes it easier for me to navigate and manage my business. I also appreciate the GIs for providing me with valuable data insights. These features are quite instrumental in the day-to-day operations. **What do you dislike about Acumatica?** It's expensive, support tickets are slow, some features can only be found via ISV solutions. The initial setup was pretty hard and took us over 2 years to go live. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps with Orders to Cash and Procure to Pay, and provides valuable data insights. **Official Response from Ashley Spence:** > Hi Andrew, Thank you for taking the time to leave a four-star review and for sharing your detailed feedback with us. We are thrilled to hear that you find the Acumatica user interface intuitive and easy to navigate and it's great to know that our Generic Inquiries provide you with valuable data insights. We love seeing how our platform helps you streamline your Orders to Cash and Procure to Pay processes, empowering your team to make smarter, data-driven decisions. At the same time, we hear your concerns regarding the initial implementation, support ticket response times, feature availability, and pricing. We understand that a setup process lasting over two years presents a significant challenge. We are actively working with our partner network to ensure implementations are smoother and faster for our growing community. We also recognize your frustration with support speeds and the need for independent software vendor solutions to access specific features. Regarding your investment, our goal is always to deliver measurable value through our resource-based pricing model, ensuring that you only pay for the computing power you use as you scale. We deeply value your partnership and your honest feedback, as it helps us continuously seek out better ways to work. If you would like to discuss your support experience or explore ways to maximize the return on your investment, please reach out to your partner account manager or our customer success team. We look forward to continuing to build the future of business, together. Warmly, The Acumatica Team ### 44. Intuitive ERP for Mining Contractors, Needs Audit Enhancement **Rating:** 5.0/5.0 stars **Reviewed by:** France P. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I find Acumatica easy to use and easy to comprehend. I also like that it's easy to module. **What do you dislike about Acumatica?** I find the audit follow-up on entries with approval needs improvement because it's crucial to have reports at the moment of the audit by my accountant's office. The initial setup of Acumatica was kind of time-consuming since we had to write everything as we have no documents or procedures. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps with recurring entries, bank reconciliation, GL reconciliation, and managing items received but not invoiced efficiently. **Official Response from Ashley Spence:** > Hi France, Thank you for sharing your experience with our ERP solution! We are so glad to hear that you find it intuitive and that it is helping your team efficiently manage recurring entries, bank reconciliations, and items received. We also hear your concerns regarding the time-consuming initial setup and the need for better audit follow-up on approved entries. To help you build the exact reports your accountant needs, we encourage you to explore the free reporting courses at Acumatica Open University (linked below). The Acumatica Community is another great resource where you can find detailed setup documentation and connect with other users to share best practices. We appreciate your honest feedback and are excited to continue supporting your business. ### 45. Efficient Financial Management with Acumatica **Rating:** 5.0/5.0 stars **Reviewed by:** amy a. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Acumatica?** I like that Acumatica is easy to use and understand, which helps me track my group's work effectively. The easy bank reconciliation and reporting features really stand out because what used to take us 3 or 4 days to do manually now gets done in just a few hours. **What do you dislike about Acumatica?** I think Acumatica could have more native functions like Accounts Payable. Also, the initial setup was difficult. **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides centralized, accurate financial information and simplifies bank reconciliation, reducing the process from days to hours. ### 46. Customizable and Efficient, Perfect for Manufacturing **Rating:** 5.0/5.0 stars **Reviewed by:** matthew m. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I appreciate that Acumatica is a one stop shop for what we need in medical device manufacturing. I really like being able to customize it, which helps me optimize productivity. The initial setup was super easy for my team. Plus, we have a lot of integrations with tools like Celigo, Easypost, and Avalara, which is really useful. **What do you dislike about Acumatica?** The only thing I can think of is payments **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica as a one-stop shop for medical device manufacturing. Its customizations help me optimize productivity. **Official Response from Ashley Spence:** > Hi Matthew! Thank you so much for this wonderful review! It's great to hear that Acumatica is serving as a true one-stop shop for your medical device manufacturing operations, and that the customization, easy setup, and integrations with Celigo, EasyPost, and Avalara are making a real difference for your team's productivity. We appreciate you flagging payments as an area of concern. If you haven't already explored it, the F100 Financial Basics course on Acumatica Open University (linked below) covers Cash Management, Accounts Payable, and Accounts Receivable in depth, and may help address some of the friction you're experiencing. You can also search the "Accounts Payable" and "Financial Management" tags on the Acumatica Community (community.acumatica.com), where thousands of users share tips, best practices, and solutions to similar challenges. We hope these resources help, and we're always here if you need further support! ### 47. Streamlines Employee Workflow for Efficient Fulfillment and Clear Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** It streamlines the process for all of our employees, helping us get customers their items efficiently while keeping communication clear throughout. **What do you dislike about Acumatica?** I don’t dislike Acumatica. It has genuinely helped make my day-to-day tasks more efficient and organized. **What problems is Acumatica solving and how is that benefiting you?** As an accountant, I find that Acumatica works well with our outside systems, like Avalara and EBizCharge. It helps our business use the tools we need while still relying on Acumatica’s services, so we can support our processes effectively and do our best for our customers. ### 48. Acumatica Transformed Our BOM Costing and Streamlined Shipping **Rating:** 4.5/5.0 stars **Reviewed by:** Tristan A. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** Acumatica has helped us with BOM, material usage, and true material costs more than words could describe. It has also made it exponentially easier to view shipment details, track orders, and pick, pack, and ship packages all from one device! **What do you dislike about Acumatica?** MRP has some random errors occasionally, but most can be figured out easily. Just wish it would warn a little earlier into the work order creation process than when I finish and save. **What problems is Acumatica solving and how is that benefiting you?** Shipping, BOM and material costs, production time, and true efficiency. **Official Response from Ashley Spence:** > Hi Tristan! Thank you for sharing how Acumatica has improved your BOM costing, material usage, and shipping processes! We appreciate your honest feedback regarding the occasional MRP errors and late work order warnings. While we're always working to improve Acumatica, we encourage you to join our Acumatica Community Groups (linked below) as they are a fantastic place to connect with other users, troubleshoot unique scenarios, and share product feedback directly with our team. We are thrilled to hear our ERP solution is driving true efficiency and saving production time for your business. ### 49. Efficient ERP with User-Friendly Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Samantha S. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like that Acumatica has user-friendly screens that are easy to manage. Also, I appreciate the multiple ways to navigate or access pages. It helps with maintaining data integrity and provides one source of truth, which is really valuable. **What do you dislike about Acumatica?** I wish there was a way to push item updates to work orders and bills of material rather than always being a snapshot in time. **What problems is Acumatica solving and how is that benefiting you?** Acumatica solves data integrity issues by providing one source of truth and ensures data is uniform across all areas. **Official Response from Ashley Spence:** > Hi Samantha! Thank you so much for sharing your experience! We are thrilled to hear that you enjoy the user-friendly screens, intuitive navigation, and how our ERP solution provides a single source of truth to maintain data integrity. We also deeply appreciate your feedback regarding the desire to push item updates to work orders and bills of material dynamically. We are always looking for better ways to work together and improve our platform. For insights on managing these updates, we encourage you to explore the Acumatica Community, where fellow creators share helpful import scenarios and product ideas. You might also find great value in the free M200 Basic Manufacturing Scenarios and M210 Extended Manufacturing Scenarios courses on Acumatica Open University (linked below), which dive into extended manufacturing capabilities. Thank you for being such a vital part of our community! ### 50. Easy to Use and Maintain—A Great Fit for Our Organization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Acumatica?** Ease of use and maintenance. Good fit for our organization. **What do you dislike about Acumatica?** Forced to upgrade with added cost if on an old release, and relatively short release cycle before release retirement date. Customizations cannot be isolated on a separate tenant. **What problems is Acumatica solving and how is that benefiting you?** Reliable procurement workflows, faster time to close financials **Official Response from Ashley Spence:** > Hi There! Thank you so much for taking the time to share this honest feedback. It's great to hear that Acumatica has been a good fit for your organization, and that you're seeing real results with your procurement workflows and financial close times. We hear you on the upgrade costs and release cycle concerns. These are valid points, and we appreciate you raising them. For the customization challenges you mentioned, the W140 Customization Projects course on Acumatica Open University (linked below) is worth exploring. It walks through managing customization projects in detail and may offer some helpful approaches. The S140 System Maintenance course is also a great resource for navigating system updates and tenant management. And if you ever want to connect with other users who may have worked through similar situations, the Acumatica Community at community.acumatica.com is a great place to ask questions and share experiences. We genuinely value your input, and feedback like yours helps us keep improving. ## Acumatica Discussions - [I'd like to set up a separate module/support cases and portal to use as a ticketing center for an internal helpdesk for my IT Department.](https://www.g2.com/discussions/32357-i-d-like-to-set-up-a-separate-module-support-cases-and-portal-to-use-as-a-ticketing-center-for-an-internal-helpdesk-for-my-it-department) - 1 comment, 1 upvote - [Will you integrate a HR suite of services in to your workspace menu that then integrates to payroll for our world? 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Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Project Accounting - Fixed Assets - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Logistics and Operations** - Communication and Collaboration - Predictive Analytics - Software Systems Integration - Financial Management - Contractor Management - Project Management - Document Digitization - Supply Chain Management - Business Intelligence - Workforce Management **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Project-Based ERP** - Autonomous Task Execution - Decision Making **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Scheduling** - Production Schedules - Deployment - Monitoring **Inventory** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Back Office** - Allocation - Asset Register - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Warranty Management **Project Management** - Project Maps - Baselining / KPIs - Project Budgeting - Workflow - Cost Tracking - Risk Analysis - Resource Management **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders **Warehousing** - Locations - Multi-Warehouse - Third-Party **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management - Tickets - Visual Configuration **Sales & Marketing** - Customer Master - Order History - Credit Limits - Pricing & Discounts - Proposals **Agentic AI - Advanced Planning and Scheduling (APS)** - Adaptive Learning **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs **HR** - Payroll - Workforce Management - Time & Attendance **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Manufacturing** - WIP - Work Orders - MRP - BOM - MPS - Shop Floor **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options **Procurement** - Requisitions - Purchase Orders - Subcontractor Management - Project Procurement - Supplier Management **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards **Assembly** - BOM - Kitting - Disassembly **Quality Management** - Inspections - Rework - Waste - Defects **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability **Content Management** - Document Management - Collaboration - Taxonomy - Contract Creation - Subcontracts - Costs **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation **Logistics ** - Picking & Packing - Packaging - Shipping - Routing - Tracking **Distribution** - Picking & Packing - Shipping - Tracking **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Analytics** - Earned Value - Project Optimization - ROI and Forecasting **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications **HR** - Payroll - Workforce Management - Time & Attendance **HR** - Payroll - Workforce Management - Time & Attendance **Reporting & Analytics** - Custom Reporting - Dashboards - Integration **Generative AI** - AI Text Generation - AI Text Summarization **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Generative AI ** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Agentic AI - ERP Systems** - Decision Making **Agentic AI - Discrete ERP** - Cross-system Integration - Natural Language Interaction - Decision Making **Agentic AI - Distribution ERP** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Fraud Detection **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Expense Tracking - Invoice Management **Agentic AI - Accounting** - Autonomous Task Execution ## Top Acumatica Alternatives - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 4.4/5.0 (945 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 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