Acumatica Reviews & Product Details

Acumatica Cloud ERP is an AI-enabled, cloud-based enterprise resource planning solution built for small and mid-sized businesses that want to grow on their own terms. It brings together a full suite of business management applications—covering finance, inventory, operations, project accounting, and customer management—so every team works from a single, connected platform. Growing businesses shouldn't have to wrestle with disconnected tools or rigid software that can't keep up. Acumatica is designed around real-world needs: the challenges of scaling operations, keeping data accurate across departments, and making confident decisions quickly. Key features and capabilities include: - AI-enabled workflows: Automation powered by artificial intelligence reduces manual tasks across finance, sales, inventory, and customer service, helping teams work more efficiently and consistently. - Open API architecture: Built-in open APIs allow rapid integrations with the software your business already relies on, breaking down data silos and connecting your entire operation. - Consumption-based licensing: Pricing is based on the computing resources you use, not the number of users. Your whole team can access the platform without adding to your licensing costs as you grow. - Remote and mobile access: Acumatica is a true cloud solution, giving employees, field teams, and leadership real-time visibility into operations from any device, anywhere. - Scalable, future-ready platform: The platform adapts as your business evolves, supporting new modules, additional complexity, and emerging technologies without requiring a system overhaul. Acumatica is a practical fit for mid-sized organizations that have moved beyond entry-level accounting tools and need a more adaptable, cost-effective alternative to large enterprise ERP solutions. Common use cases include multi-entity financial management, supply chain coordination, automated compliance reporting, and cross-department synchronization across sales, fulfillment, and customer service. The platform also addresses business resilience directly. Real-time data insights support faster, more informed decisions, while built-in security controls and financial audit capabilities help organizations meet compliance requirements, including SOX, tax, and data security standards. Acumatica is more than software; it is a platform built around the people who run and grow businesses every day. By connecting operations, enabling collaboration, and aligning costs with actual usage, it gives small and mid-sized businesses the tools they need to operate efficiently, adapt confidently, and build for what comes next.

Seller

Acumatica

Discussions

Acumatica Community

Languages Supported

English, French, Spanish

Solution Type

All-in-One

Overview by

Ashley Spence

Used by Key Code Media and 4 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

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Acumatica Integrations

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G2 reviews are authentic and verified.

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Bax L.

1/28/2026

"Steep Learning Curve, Needs Better Support"

1.5/5

What do you like best about Acumatica?

I like the interfaces and the ability to upload entries. I also appreciate the connectivity with Velixo. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

It's difficult to use Acumatica to its fullest potential in my organization. The system has cumbersome reporting, so we rely heavily on external financials for reporting. The out-of-the-box reports do not work, and we struggle to address our issues within the system. Existing reports do not run, so we have to use ARM to create our own, and my team is not very savvy beyond Excel. Modules need to be set up individually, which adds too much overhead. Customizations that could improve operations, like dashboards and GIs and AI, require a coding background that my team lacks. It's hard to find a setting toggle or key item, which makes it almost unusable. We spend too much time looking for answers externally. There's minimal support for optimizing the software, and our business branches were set up in a non-GAAP compliant way, which complicates things. The initial setup was poor and we have to deal with these mistakes every day. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Bax,

Thank you for taking the time to leave this review. I hear your frustration, and I want to address your concerns directly.

First, I am glad to hear that you like the user interface, the ability to upload entries, and the Velixo connectivity. It is great that our ERP solution provides a solid record-keeping foundation for your accounts payable, accounts receivable, and journal entries.

However, because our system is so flexible, early structural mistakes make everything else feel incredibly difficult. You should not have to manage these errors alone. I strongly suggest working with your current certified partner—or reaching out to your Acumatica Customer Success Manager—to untangle that initial setup. A good partner will help you fix the core structure so your team can stop fighting the software.

I also completely understand your struggles with reporting, ARM, and system customizations. While these tools do have a learning curve, you can find free, step-by-step training on the Acumatica Open University. We built specific courses for everyday users to help them master these reporting tools without needing a developer.

Finally, if you find yourself spending hours looking for a specific setting or toggle, please visit the Acumatica Community portal. Thousands of users, creators, and partners share advice, answer questions, and help each other optimize their daily workflows there.

We want your ERP solution to empower your team, not hold you back. Please look into these community and training resources (you can find links to both Open University & the Community Portal under the Services & Resources menu item on our website) and connect with a partner to get your system back on track.

See how Acumatica improved

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

9/30/2026

"Flexible, Easy-to-Use Platform with Powerful No-Code Customizations"

5/5

What do you like best about Acumatica?

Flexibility, ease of use, no code low code customizations Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Payroll is very painful. Too difficult to get costing Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Hi There!

Thank you for sharing this feedback! We're glad the flexibility and no-code, low-code customizations are making your team's day-to-day work easier, that's exactly the kind of adaptability we aim to deliver.

We also hear you on payroll and job costing; those are real pain points, and you don't have to navigate them alone. Acumatica Beacon (linked below) offers training paths specifically for Payroll and Project Accounting, walking through setup, processing, and reporting to help you get more accurate, timely costing. If you haven't explored those learning paths yet, they're a great next step toward solving exactly what you described.

Thanks again for the honest review, and please don't hesitate to reach out to your Acumatica partner if you'd like a hand applying any of it.

See how Acumatica improved

Joanna N.

Junior Accountant

Small-Business (50 or fewer emp.)

7/1/2026

"Reliable and User-Friendly ERP Solution"

4/5

What do you like best about Acumatica?

I like that Acumatica is easy to use, cloud-based, and lets me manage accounting, inventory, and reports in one place. It also makes it easy to access data from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Some features take time to learn, and the system can be a bit slow when working with large amounts of data. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Hi Joanna!

Thank you so much for taking the time to share your experience, this kind of feedback means a lot to us! We're thrilled to hear that Acumatica's cloud-based platform is helping you manage your accounting, inventory, and reporting all in one place.

On the learning curve, we completely understand, and we want you to know that Acumatica Open University (linked below) offers free, self-paced courses specifically designed to help users like you get up to speed faster, including dedicated paths for Getting Started with Acumatica, Inventory and Orders, and Reporting and Customization.

As for performance with large data volumes, our System Administration course on Open University covers best practices for optimizing your setup, and our Community Portal at community.acumatica.com is a great place to connect with other users and find tips that could make a real difference. We're committed to making sure your experience keeps improving, so please don't hesitate to reach out if there's anything we can do to support you.

See how Acumatica improved

Julie B.

1/27/2026

"Mobile Access and Flexibility Shine, Reports Need Improvement"

5/5

What do you like best about Acumatica?

I appreciate Acumatica's mobile access in a world that increasingly requires EASY access from anywhere. It's a nice change from our legacy system, which had matured to the point where growth was stunted. I also like that Acumatica is a young product with plenty of room to grow. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

More reports available out of box at implementation are desperately needed-new customers learning a new system do NOT need to have to learn how to do a GI or master reporting software just to get the data they need. The report designer lacks much to be desired... complete overhaul is in order. Lack of basic out-of-box reports was a big headache and stressor. Knowing I had to reinvent the wheel, to get something I knew other customers also needed, was frustrating. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Hi Julie!

Thank you so much for taking the time to share such thoughtful feedback. We're thrilled to hear that mobile access has made such a positive difference for your team, and that the flexibility to work from anywhere has been a refreshing change from your legacy system.

You're absolutely right that strong reporting should feel approachable from day one, and we genuinely appreciate you naming that pain point so clearly. Since this review is a few months old now, we're hopeful you've already discovered some helpful resources, but in case they're useful, Acumatica Open University (linked below) offers a few free courses worth exploring: "S130 Data Retrieval and Analysis" walks you through creating generic inquiries, advanced filters, and pivot tables, while "S150 Report Designer" covers building and configuring reports step by step.

The Acumatica Community is another great place to turn, with practical threads like the "Acumatica Report Designer Guide" and "Creating Simple Generic Inquiry" where fellow users share tips and templates.

Thank you again for helping us grow. Feedback like yours genuinely shapes where we go next.

See how Acumatica improved

Dustin M.

1/27/2026

"Intuitive ERP with Seamless Integration, Needs Better Native CPQ"

5/5

What do you like best about Acumatica?

I like Acumatica's intuitive UI, which makes the barrier for entry easy. It's set up well for integrations and customizations, allowing it to feed into and be driven by existing systems. I also find the cost to be very competitive, making the larger more Enterprise ERP options less enticing. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

The CPQ functionality is limited. Although there are external systems that can be bolted on to handle this, it would be better if this was native functionality in the tool. There are two major things the current system doesn't handle well. The first is multi-level BOMs. Being able to create BOMs with configurations and stack them on top of each other to create a larger product, while maintaining the ability to configure each subassembly on a sales order or quote is key. The second is the ability to integrate with CAD systems like SolidWorks, where engineers build their models that house the rules for how to update the BOMs as configurations change. Also, much of the necessary data isn't available at initial setup, so we have to standardize and collect it, which makes the process long. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Hi Dustin,

Thank you for taking the time to write such a thoughtful review. We’re thrilled to hear that our cloud-based ERP solution provides a single source of truth for your data, enabling timely and accurate business decisions.

We value your feedback and are excited to share that our 2026 Acumatica releases include updates to address the challenges you mentioned.

Enhanced Product Configurator

Robust, native Configure, Price, Quote functionality is essential. We’re introducing major enhancements to our Product Configurator. You’ll now be able to manage complex, multi-level Bills of Materials directly in the system. This allows you to stack configurations for larger products while retaining the flexibility to configure subassemblies on a sales order or quote.

Native SolidWorks Integration

To improve connectivity with design tools, Acumatica will include native SolidWorks integration. This will let your engineering team seamlessly sync models, ensuring Bills of Materials automatically update with configuration changes.

AI-Powered Data Migration

We know initial data setup can be time-consuming. The new release includes AI tools to simplify and standardize data migration, reducing setup time and minimizing manual work.

Your insights inspire us to keep innovating and building a scalable platform that reduces costs and empowers your team. Thank you for being a vital part of our success and feel free to learn more about the 2026 R1 release in the link shared below.

See how Acumatica improved

Carly R.

1/27/2026

"Comprehensive Solution with Setup Challenges"

3.5/5

What do you like best about Acumatica?

I like that Acumatica is a one-stop-shop for everything from customer management to parts sales, labor tracking, and invoicing. We can create proposals using D-tools, which sync to Acumatica project quotes, then convert to a project where we use service orders and sales orders to track parts and labor. Our projects also have billing tasks built in and a dashboard that keeps track of it all. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I believe the areas where Acumatica could be improved are the taxes and change order/change request processes. The change orders don't track estimated taxes, and in the revenue budget, items can either include tax or be non-taxable entirely, which complicates commission calculations. Also, I found the Microsoft Outlook and Teams plug-ins with Acumatica very difficult to execute thoroughly and successfully. I have not been able to get Outlook or Teams plug-ins to work at all. Additionally, the initial setup of Acumatica was very difficult. Review collected by and hosted on G2.com.

Marryn R.

1/27/2026

"Highly Customizable, Improves Data Visibility"

4.5/5

What do you like best about Acumatica?

I use Acumatica for all operations like manufacturing, inventory management, financial processing, CRM, and WMS. I love how Acumatica can be personalized to fit the industry I work in and even down to my specific role within the company. The increased visibility of data and the ability to highlight KPIs for all team members are great. It has also streamlined and automated many processes. As someone who oversees data and analytics, having access to real-time data to show different departments how their operations are running and to get ahead of issues is huge. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

The Shopify connector I always have issues with. It is not very flexible and often causes extra work for different team members to monitor failed sync records. I think there needs to be more allowance to edit the work flow of each entity. Specifically on the items, in my business we take pre orders for items before we even know if we can secure the seed (due to crop failure). The item status is very strict and does not work the same for the Shopify display and the Acumatica display. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Hi Marryn!

Thank you so much for taking the time to share such a thoughtful review. It's wonderful to hear how Acumatica has helped you boost data visibility, highlight KPIs across your team, and automate processes for manufacturing, inventory, CRM, and WMS. That role-based personalization is exactly what we love to see in action, and it sounds like you're putting real-time data to great use.

We also appreciate your honesty about the Shopify connector and the challenges around item statuses and your pre-order workflow for seed crops. Those are valid points, and since your review is a little while back now, we're hopeful some of the recent connector updates have eased the sync monitoring for your team. If you'd like to dig deeper, the V210 Retail Edition (Shopify Connector) course on Acumatica Open University (linked below) walks through configuration and data synchronization in detail. The retail section of the Acumatica Community is also a fantastic place to swap solutions with others tackling similar inventory and sync scenarios.

Thanks again for being part of our community, and for helping us keep getting better.

See how Acumatica improved

Annalicia O.

1/27/2026

"Revolutionized Our Warehouse with Real-Time Management"

4/5

What do you like best about Acumatica?

I like that we can use handheld devices in the warehouse with Acumatica. It lets us take and upload photos of the packing slips and material directly to the transactions in real time. This saves me from having to scan, rename, and file each packing slip at the end of the day. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I feel like there is still so much for me to learn with Acumatica. Our biggest hardship in the warehouse is the time it takes to process materials (transactions). It takes several minutes to get items received and onto the production floor. I'm sure this can become more efficient when I learn more on automation. The implementation took a long time, about 1.5 years, and wasn't easy, as it took me away from many of my daily responsibilities as a Warehouse Manager. I think we still needed more time prior to implementation. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Hi Annalicia!

Thank you so much for sharing this, and we're glad to hear that real-time packing slip uploads and handheld device functionality have made such a meaningful difference in your day-to-day operations.

We completely understand the frustration around transaction processing times and the demands that a 1.5-year implementation can place on a warehouse manager who already has a full plate. Since this review was posted a little while ago, we hope things have started to feel more manageable!

If you're still looking to speed up material processing, the D210 Automated Warehouse Operations course on Acumatica Open University (linked below) is a great place to start. It covers automated receiving, put-away operations, and mobile app workflows that align closely with what you're already doing. For a stronger foundation on inventory and order management overall, the D100 Inventory and Order Management Basics course is also worth your time.

And if you ever want to connect with others who have navigated the same challenges, the Acumatica Community (community.acumatica.com) is a wonderful space to ask questions and learn from fellow users. You're not alone in this, and we're rooting for you!

See how Acumatica improved

Mary Elisa C.

1/27/2026

"Intuitive ERP with Robust Capabilities"

5/5

What do you like best about Acumatica?

I appreciate Acumatica for its simplicity and intuitive design, which makes it easy for basic users to navigate and complete their tasks, speeding up processes and finding efficiencies. I find the flexible UI, dedicated workspaces, and robust user roles particularly useful, allowing me to control user access and declutter workspaces, which helps users focus on their tasks and facilitates cross-functional collaboration across departments like sales and production. I also value how Acumatica has almost eliminated our dependency on Excel, which was a big issue with our previous software. Plus, the initial setup of Acumatica was easy, with the main challenge being cleaning our data beforehand. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

The WMS is very bare bones. It has some limitations like the fact you can't lookup an item's alternate locations during the middle of an order pick. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Hi Mary Elisa,

Thank you for taking the time to leave a review! We love hearing that our ERP solution provides you with an intuitive design and a flexible UI. Hearing that you have successfully eliminated your dependency on Excel and streamlined your operations across departments like sales and production truly inspires us.

We also appreciate your honest feedback regarding the WMS and understand that not being able to look up an item's alternate locations during an order pick creates limitations. Our team values this insight, and we will share your comments with our product development group as we continue to refine our tools.

Thank you again for choosing Acumatica to support your growth.

Patryk K.

Vice President, Systems and Process

1/27/2026

"Scalable Solution with Customizable Flexibility"

4.5/5

What do you like best about Acumatica?

I like Acumatica's capability for financial controls, project management, time entry, financial reporting, service management, and manufacturing, especially in the construction and services industry. Its scalability and flexibility to adapt as we grow are key benefits for us. I also really appreciate the ability to change major workflows, approvals, and reports with low-code/no-code. Acumatica's generic inquiry tool is amazing because it lets me build almost every report needed for our business, whether it's financial reporting, operational reporting, or tracking records through workflows. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

The field services module is probably the weakest aspect that could use more work. There are improvements on the roadmap that definitely solve the issues that we are experiencing. The calendar board for dispatching, for example, has a lot of limitations on scheduling intuitively and lacks the ability to show it as a calendar for field technicians on their mobile phone. It does not sync with other apps like Microsoft Outlook. Review collected by and hosted on G2.com.