Acuity Scheduling Reviews & Product Details

None of it - it's terrible, doesn't integrate with teams so was useless for my company Review collected by and hosted on G2.com.

When I signed up it stated "cancel anytime" - the reality is you can cancel any time but they'll only refund you within th first 14 days.

This platform is not easy or intuitive to use.

Does not integrate with teams and is generally clunky and expensive Review collected by and hosted on G2.com.

It is a very streamlined and organized platform that has worked well for me thus far. I've found it easy to schedule using this software, and have found it helpful to send links to clients so that they can schedule appointments themselves as well on my calendar I built using Acuity. Review collected by and hosted on G2.com.

It would be nice if Acuity allowed you to diversify the different ways in which clients can book you for services so that you could list different services you offer. I think the design of the website could be a bit more appealing or intriguing for users since its basic. Review collected by and hosted on G2.com.

I use Acuity Scheduling for scheduling health coaching appointments, and I find it very customizable and user-friendly for both my team and clients. The ability to customize our schedules, adjust appointment times, and send automated emails to clients is great because it allows a more automated process with communication between clients and requires less manual upkeep to manage appointments. We have many team members who use the platform, making it easier for everyone to manage their availability and appointments effectively. Although the initial setup was time-consuming, it was very intuitive. I like most everything about it. Review collected by and hosted on G2.com.

I like most everything about it. It would be nice if there was an automatic calendar invite sent to both the provider and the participant with the appointment. Review collected by and hosted on G2.com.

I like that Acuity Scheduling is easy to use and that it's free with my Squarespace subscription. It's valuable because I can integrate it with my website, allowing people to schedule their own trial lessons, and I can have multiple classes during the same time frame. Review collected by and hosted on G2.com.

I wish that with my Squarespace subscription more features were available for free, like texting and accepting payments. Review collected by and hosted on G2.com.

Love, love, love the ease of being able to build and adjust appointments with the ability to easily adjust, move, and update them! Acuity has made the administrative side more friendly to create and adjust your calendar! YEAH! Our clients love the ease of scrolling through the scheduling days/times options! Review collected by and hosted on G2.com.

I no longer have dislikes to share. Acuity is continually improving the user and administrative experience! Review collected by and hosted on G2.com.

Acuity came bundled with my Squarespace subscription for an additional fee. This was valuable for a new user, as it reduced the service's learning curve. Review collected by and hosted on G2.com.

I found the integration with Squarespace restrictive, and the scheduler options were confusing initially, then limited as I became familiar with the service. This, together with the high cost of the additional suvbscription led me to switch to another provider. Review collected by and hosted on G2.com.

What I like best about Acuity Scheduling is that I can have multiple instructors scheduling at the same time. Review collected by and hosted on G2.com.

I wish I could have multiple front pages. Review collected by and hosted on G2.com.

Flexible configuration options. Suitable for very small business Review collected by and hosted on G2.com.

1) The Acuity website crashes if you try to export more than a handful of appointments. This is a long-standing known issue with no timeline for a resolution. This makes it almost impossible to get your data out of Acuity to use on another platform unless you pay for an API subscription. It also makes it near-impossible to get your data out and move to one of their competitors.

2) If a client makes a booking with the same name as an existing client, Acuity will treat them as one client and merge their records. For a busy business, this situation is inevitable and will cause chaos when your older client receives emails relating to the new client. Acuity support regards this as "expected behaviour". Review collected by and hosted on G2.com.

Acuity Scheduling is one of the best online booking and appointment scheduling systems. It is user-friendly and has a lot of customization options. It is also very easy to use and integrate. Review collected by and hosted on G2.com.

Acuity Scheduling have limited and basic reporting features, which sometimes feel insufficient. Review collected by and hosted on G2.com.

That the interface is user friendly and can easily be navigated. Review collected by and hosted on G2.com.

That it is not easy to add another calendar when hosting special events. Review collected by and hosted on G2.com.