TeamSnap Reviews & Product Details

Multiple Teams, Divisions and Sports.

I coach for school private clubs and different sports.

I can put everything is the app...what time to meet, what color to wear, address, etc.

I use TeamSnap pretty much everyday. Easy to get people on board, I say it's IDIOT PROOF Review collected by and hosted on G2.com.

Sometimes it gets addresses wrong. Don't think it is a TeamSnap issue, more of a google issue. Review collected by and hosted on G2.com.

I've been a middle and high school athletic director for 33 years. I come from the days of passing out paper schedules to the student/athletes. As everyone knows those schedules rarely made it home to the families or if miraculously they did end up in the parents hands, that wrinkled paper schedule was pulled from the bottom of a backpack. Revisions and changes to schedules were super challenging to keep current. Review collected by and hosted on G2.com.

I was new to using TS in the fall of 2024-05. I was in a new AD position and the school was going to experiment with using TS for the first time. Initially I was frustrated with customer service. I would attempt to call TS with questions, but would receive very little help.

However, all of that changed when I was put in touch with customer support person Caitlin Boon. She has been an amazing recourse for me and our school. Whenever I email her she responds immediately and points me in the right direction with all of my questions. THANK YOU Caitlin! Review collected by and hosted on G2.com.

Ease of setting up seasons and teams, ease of managing payments and setting up different payment options and discounts. Ease of creating team calendars and maintaining team communications Review collected by and hosted on G2.com.

I had issues rostering and auto-rostering but it was likely a lack of training/understanding how to set it up correctly. Review collected by and hosted on G2.com.

I love Kendra my assigned TeamSNAP rep! She is a dream! And zoom meeting with her have really helped in season prep.

I love that parents/players and coaches can know the schedule, communicate and all be on the same page.

I love that my coaches can SHOUT OUT to players and parents to not forget their SHINGUARDS or a FIELD LOCATION change!

Mostly - I love how to find players, parents, those who are unpaid or anything else I need to run my Club. Review collected by and hosted on G2.com.

TeamSNAP keeps evolving!

Its better each season.

There are a few things I wish were different - but I also still learn and improve my skills to navigate better.

I love when something is not right - there are resources to resolve! Review collected by and hosted on G2.com.

I can see in real time how many are registered and the amount of fees collected. Review collected by and hosted on G2.com.

Discontinuing of the Form Fee Page

Registration problems take too long to fix.

Too hard to get connected to a real person.

Constant changes to the software make it difficult.

Parents have to input all the info for themselves for each child versus doing it once for the family.

Too hard for coaches to see current teams. Archived teams interfere. Review collected by and hosted on G2.com.

The ability to consolidate all our registrations in one location. This includes season registration, tryout registration and in season onging clinic registration. Review collected by and hosted on G2.com.

The clunkier side of reviewing existing registration details when communicating with membership. Review collected by and hosted on G2.com.

Overall its average industry wide. Availability is nice. Review collected by and hosted on G2.com.

For basic player availability the team manager needs to pay a yearly fee, which is not bad. The problem is littered throughout the entire app (game schedules, roster,etc.) are ads that slow the functionality down and minimize its utility, frustrating users. The only way to get rid of ads is for each user to pay a monthly subscription. It's really a bad model with so many better options on the market. You need to do better Teamsnap. Review collected by and hosted on G2.com.

i liked that it was easily accessible for my team Review collected by and hosted on G2.com.

I did not like how hard it was to add myself as an admin. Sharing a code was tough Review collected by and hosted on G2.com.

Love the simple way to add in a calendar of events, games, tournaments so parents can all have the schedule at their fingertips. Review collected by and hosted on G2.com.

I would love a cleaner calendar view. Maybe view events by week, by month or by day. Also grouping all events to one view. If you're a parent with multiple kids, I'd like to see all in one view. Review collected by and hosted on G2.com.

My TeamSnap App is wonderful. I travel a lot for work, and I am always aware when my son has a soccer game and when he is needed to guest play. That way it allows me to attend the game or sometimes find him a ride to get him the game. I have access to all of the parents on the team Review collected by and hosted on G2.com.

It was challenging for the Team Administrator to change the old email address to the current one. We still have parents who can't sync the app with their calendars. These are a couple of things that affected me when I first started working with TeamSnap Review collected by and hosted on G2.com.