Spond Reviews & Product Details

Time management, allows for growth at a pace that suits me. We have grown but the level of admin hasnt changed allowing me to focus on working on making our club better for all involved.

Charlene has been a key factor to introducing the product, and then account managing. I am always pushing the capabilities and Spond are very forward thinking. Its a really great system.

The safeguarding aspect of the system is amazing, and parents and coaches love how it works.

Tech isnt everyones cup of tea, but most boxes are ticked and people are now used to using it.

#itsonspond was a term well used by me, but that seems to be less as people have adapted.

I have juat set up the entire season and training for the whole club in 2 days, which absolutely fantastic. Review collected by and hosted on G2.com.

The lack on auto generated payments, needs a Xero or accounting software integration.

Could do with an intergrated coaches availability calendar or a place to add holidays that would then appear on dates as they are entered.

The app only allows you send 100 messages at a time, so I am not able to send the whole family of 400 people a message at once.

Cant refund app payment requests.

Email account integration with outlook would be good, and logged telephone calls with the ability to make a note, but not a massive thing.

Finance payment request to be seen in app also.

Think thats all for now, but minor bits

At some point a club sponsorship platform or ability to send info out for local business deals via a message, but can do that manually. Review collected by and hosted on G2.com.

Easy to use across every platform. Easy to set up and get everyone on board. Easy to keep everyone up to date with what's going on and where. More importantly it lets you see who is coming to an event. Good social interaction. Overall brilliant tool to help save time. And it is free to use ! Review collected by and hosted on G2.com.

There is very little to not like about SPOND. Review collected by and hosted on G2.com.

I find the most helpful part of the Spond app is the creation of the 'Events' and how quickly you can duplicate a previous event to reduce duplication. Also, the reminder functionality is very helpful to chase up non-responders quickly and efficiently! Review collected by and hosted on G2.com.

I would like to be made aware more of the full functions and features of the App as new developments are made, I don't ever remember being notified or given any details on how to use these or could be beneficial to me, for example, the fundraising feature. Review collected by and hosted on G2.com.

A great platform keeping all team data in one place. Can coordinate events, communicate individually or reach whole groups. Also the added benefits of collecting payments. Review collected by and hosted on G2.com.

Sometimes parents comment that they find the app difficult to navigate. Would be great to get updates when the app has changes made. Review collected by and hosted on G2.com.

Spond is an easy to use and intuitive application, accessible via a mobile App and the web. It is very robust, secure and helps streamline managing a sports club. Review collected by and hosted on G2.com.

There are a few elements of added functionality I'd like to see but very minor enhancements. Review collected by and hosted on G2.com.

We use this to organise events for our charity. It means everything is in one place, beneficiaries know what is happening, what they have booked and all the details rather than us having to use multiple platforms. This cuts down our admin time and duplication. Review collected by and hosted on G2.com.

Couple of little quirks, we have mentioned them and hopefully they will get sorted.

Having to book children individually on events - when you have multiple children it's a pain (and expensive with transaction fees)

Not being able to have different prices for events (such as carers or discounted siblings), this means we have to use the payment request feature, which is great (but makes the back end work harder) Review collected by and hosted on G2.com.

The ability to set a maximum number of attendees for specific events, and also have them scheduled in advance. The communication with juniors, including their guardians, the ability to take payment directly via the app, and this setting members as attending, means that we don't have members turning up saying they will 'pay next week' etc. Review collected by and hosted on G2.com.

There is no credit facility built-in. So if a player pays for a session, and 2-3 days before they become ill (or contract covid, etc.), we have to add the amount they paid into a custom field manually. Then when able to attend, they have to request to use the credit they have, and we have to manually add them. If there was a way to set up rules that automatically gave credit if declined x days before scheduled start (perhaps set this on the event), and members could use this credit towards other events, paying any remaining in the same way. Review collected by and hosted on G2.com.

The ease of setting up events, sending out invites, and tallying who is "in" and "out" for each game makes Spond very useful from an administrator standpoint. My teammates appreciate the ease with which they can respond to invites and enjoy the platforms flexibility across its app, the Spond website, text, and email. Review collected by and hosted on G2.com.

The messaging features in Spond need a major overhaul. Messages appear in numerous places--in events, in event responses, and in groups--making it very hard to track and respond to conversations. It would be so much easier if there was a unified place for all messages. Review collected by and hosted on G2.com.

Spond is an incredibly user-friendly solution that allows us as an organisation to manage over 200 participants to get involved in over 100 events throughout the year. This has literally saved us hours of work! Review collected by and hosted on G2.com.

As we use this as a management solution for our volunteers, it would be good to recognise high attendance or log volunteering hours within the app. However, we understand this is a different way to what the app was designed. Review collected by and hosted on G2.com.

Management of membership and details. Ease of managing subscriptions. Review collected by and hosted on G2.com.

Nothing. Spond gives us everything we need to manage our membership, group them into teams, communicate with each team. Review collected by and hosted on G2.com.