JobTread Reviews & Product Details

What I value most about JobTread is the clarity and structure it brings to my business. It didn’t just give me better software — it forced me to think and operate more intentionally. Having everything centralized (estimates, change orders, job costing, schedules, communication) gave me a clearer picture of where projects actually stood and what decisions I needed to be making.

Another huge upside has been how usable it is with subcontractors. Being able to share scopes, budgets, and expectations in a clean, professional way has helped me lean into a subcontractor-based model and step away from employees. That shift alone helped my business survive some very difficult personal and health-related seasons while still moving forward.

The support and onboarding also stand out. The team didn’t just answer questions — they made sure I actually implemented the system and used it correctly. That accountability was pivotal early on and made the difference between owning software and truly running my business through it.

I cannot put enough emphasis on the customer support and the desire to see their clients succeed. I was overwhelmed by the transition into implementing JobTread into our business. They followed up with me and made sure that we had a smooth integration and the support has always been there to ensure we can utilize this everyday in our business. We are even getting positive feedback from our subcontractors. Review collected by and hosted on G2.com.

JobTread is constantly evolving, which is largely a positive, but it can occasionally be challenging to keep up with changes as new features and updates are rolled out. That said, this isn’t due to a lack of training, communication, or access to customer support — those resources are strong — it’s simply the nature of a platform that continues to improve and expand.

One minor functional issue I’ve run into is within invoicing. The total invoice amount is auto-filled in the payment field, and if the actual payment amount isn’t adjusted before submitting, it will apply the invoice as paid in full. At the moment, there isn’t a way to correct that directly, which requires creating a new invoice to fix the mistake. It’s a small thing, but a confirmation step or edit option would help prevent accidental full payments.

Overall, these are minor points in the context of the value the platform provides, but they are areas where continued refinement could make an already strong system even better. Review collected by and hosted on G2.com.

Continued development. The JT team are adding new features and quality of life improvements almost every week.

The Budget / Estimate feature and the development team's engagement with users. I use the budget tool daily to calculate and document the scope of work and budget for our customer's projects. I can select the line items to include in a proposal, showing/hiding the information I want the customer to see. The most helpful part is the nested groups and tasks. Within the budget, I can have lots of detailed line items organized in multiple layers of groups. Then show the customer only the top 1-2 level of groups. The Selections feature is also good, I can give the customer options they can choose from on the proposal. They can choose to add or remove optional bits of scope from the project. They extended formulas to the budget calculation to make that feature even more powerful. Review collected by and hosted on G2.com.

They have yet to integrate email, sms or call logs in the app. I have created a Zap, triggered by new SMS that adds it as a comment in that customer record. They are continuing to work on these types of integrations so I'm confident it will be available soon. In the meantime, Eric and their development team are very helpful working with users to add functionality.

Update: They have created a messaging center within the app that works with email to pull all the written vendor & client communication within the app. Review collected by and hosted on G2.com.

The speed of the software and it is very intuitive Review collected by and hosted on G2.com.

The fact that I cant edit a spreadsheet on the platform. The spreadsheet has to be edited outside and then brought in via upload. Review collected by and hosted on G2.com.

I love the speed and ease of creating and editing project budgets and proposals. The platform is highly intuitive, easy to implement, and has top-notch customer support. We utilize this platform daily for everything project management-related, e.g., budgets, proposals, contracts, change orders, scheduling, invoicing, document storage, and client and trade partner communications. Integrating over from Co-Construct and Builder Trend was a breeze with the help of our project success manager, Marley Fisher. Review collected by and hosted on G2.com.

Job Tread is designed for contractors who utilize cost plus or time and material contracts, not fixed price contracts. As a design-build contractor who works solely with fixed-price contracts, there are limitations to how we can receive approvals for selections from clients during our project development phase via the built-in workflow of the platform without using the customary forms of selections and allowances that most of the industry uses for cost-plus contracts. However, there are workarounds we've come up with through the platform that suit our needs. Review collected by and hosted on G2.com.

I could go on forever about why JobTread's features are better than every other construction software out there, but I don't think that's the main reason I like it so much. While JobTread's features are impressive, it's actually the company behind it that truly sets it apart. The major selling point, in my opinion, is that entire JobTread team and user base feels like a true community, and that’s mostly because they have an incredibly dedicated and ambitious leader in their CEO, Eric.

I don’t think I can overstate the talent that he’s been able to consolidate into one group. From the sales and outreach to the developers and designers, they exhibit a true passion for their product and a sense of commitment to their customers that you rarely see in a tech company. They genuinely care about their users’ lives and businesses, and will do whatever it takes to help us succeed. They are all extremely helpful in their online community threads, and go out of their way (even on nights and weekends) to respond to questions, requests, and even push out updates or fix bugs.

The app has a feature request board built directly into it, where users can request and vote on new features or improvements, which is then directly pushed to the developers. The process is simple — they build the features with the most votes. This means that the users themselves are directly steering the boat, which creates a sense of personal investment in the product from everyone who uses it. Review collected by and hosted on G2.com.

As of right now, where I think JobTread has the most room for improvement with selections/specifications, and in some areas with expense management, invoicing (particularly with cost-plus). That being said, I know they are working on this updates to these features currently, so there's a good chance this changes in the next few months!

And as much as I love that JobTread displays so much information, there are some screens and dashboards that I wish were a little more refined and user-friendly. Sometimes it can feel a little overwhelming at first (especially for those not as tech-savvy), but you get used to it. Review collected by and hosted on G2.com.

We are a small company with limited resources, and Job Tread has been great. We've used the bigger companies before and nothing fit. Job Tread has been super accomodating for our unique construction delivery methods, even helping create a job costing database. Lastly, each time I have a quick question or can't find something, my customer service rep is quick to respond with a short tutorial video or a zoom call. I'm talking within minutes, not hours or days. Marley is the best! Review collected by and hosted on G2.com.

Honestly nothing.. I'm a small company with 4 paid users and have zoomed several times with my CSM and even the owner! Review collected by and hosted on G2.com.

We've implemented and evaluated many construction management software programs. After years of wasted time and money on programs that were very expensive and/or problematic in one or more ways, we built our own spreadsheet-based system out of necessity...until we found JobTread. It was a relief to finally find CM software that was great in every aspect: CRM, estimating, timesheets, schedules, contracts, file sharing, site reports, technical support, and collaborating with external users. This is a total game-changer making all our project admin way better and way more efficient. Highly recommend Review collected by and hosted on G2.com.

We fully implemented the system in little time with no issues and are getting positive feedback from clients and vendors whether for our flagship $4M residential project or smaller reno projects. We use all functions in JobTread and have no detractions Review collected by and hosted on G2.com.

JobTread is an affordable yet powerful alternative to BuilderTrend. We love how easy it was to onboard, how intuitive it is, all the integrations it has with other business applications, and most of all we LOVE the customer service. The team at JT is always there for timely and thorough answers to questions, really listen to our feedback, and are constantly releasing improvements that WE have asked for. Plus they really put on a first-class fantastic conference to help us learn how to better use the system, network with other professionals, as well as grow our businesses. We depend on this system every day to help us get our jobs done! Review collected by and hosted on G2.com.

Honestly, I don't have anything to add here! Review collected by and hosted on G2.com.

Job tread is very easy to use, the customer support is there whenever I need them, and the platform has so many features that I can continue to add pieces as we grow without the need to build them all out from the start. Review collected by and hosted on G2.com.

Nothing to this point, it has really been a game changer for us. Review collected by and hosted on G2.com.

I have tried numerous softwares and JobTread is by far the best for numerous reasons. It is very affordable, it's packed with features, and their support is awesome. It has helped our company tremendously. Review collected by and hosted on G2.com.

There are definitely some features that need improved or critical features that need added. However, they definitely listen to their customers feedback and are constantly making updates and improvements. Review collected by and hosted on G2.com.