Greenhouse Reviews & Product Details

I like how the interface has changed and there are more features than previously featured. It's more navigable than before Review collected by and hosted on G2.com.

I don't like how when I'm reviewing candidates from the application review and there's a duplicate potentially that if I do recognize them as a duplicate and the profiles are merged it takes me out of the line of candidates I was reviewing and I have to go back. I also don't necessarily like that if I have a candidate no show and I forget to delete the interview, I have to wait some time before I can go back in an delete the interview. It's not the end of the world, but just an annoyance. Review collected by and hosted on G2.com.

I use Greenhouse as our recruitment platform. It streamlines our process by allowing us to view everything going on with candidates for specific roles and of course candidate profiles in general. The automation feature is really helpful, as it makes our job easier by handling tedious tasks that would otherwise take up more time. With automation, we don't have to manually trigger emails in bulk rejection situations or when moving candidates to the next step; the system takes care of that, allowing us to focus on other important recruitment tasks. The staff at Greenhouse is really fast at responding in chat and willing to think in line with my needs. It's also simple to adjust to, which was great for our team. Review collected by and hosted on G2.com.

I find that having to have the bright colored screen in Greenhouse kind of affects me throughout the day since I'm having to work in the system all day, five days a week. So, that would be a nice option to have. Also, I think a bit more integration capabilities would be helpful because Greenhouse and Webex can integrate, but not to the full extent that we need to. We can automate scheduling for recruiter interviews, but not for the following stage interviews due to the complications in the integration process. Review collected by and hosted on G2.com.

What I appreciate most about Greenhouse is the way it brings order, consistency, and collaboration to the hiring process. With everything centralized—scorecards, feedback, scheduling, and reporting teams remain in sync, ensuring candidates enjoy a more seamless and professional experience. Review collected by and hosted on G2.com.

While I appreciate many aspects of Greenhouse, my biggest frustration is around Talent Matching. During the sales process, Talent Matching was presented as a key feature and it was a major reason I selected Greenhouse over other ATS options.

I was explicitly told that our organization would have access to Talent Matching after implementation. However, after onboarding, I learned that the feature is not available to us, and still isn’t today. This has been extremely disappointing, because:

Talent Matching was the deciding factor in our purchase decision

It was positioned as a core differentiator in the sales conversation

The lack of access has forced me to find workarounds and manual sourcing paths

It erodes trust when a key promised feature isn’t actually included post-sale

As a recruiter who’s managing the entire company’s hiring, Talent Matching would dramatically improve efficiency, reduce time-to-fill, and strengthen top-of-funnel quality. Not having access feels like a significant gap between what was sold and what was delivered. Review collected by and hosted on G2.com.

I like how easy Greenhouse is to use for interviewers and hiring managers. Moving candidates through the process is pretty simple and easy. I also like that it hasn't changed too much over the years, making it easy for me to use even after ten years. That ease of use is one of my favorite things about Greenhouse. Review collected by and hosted on G2.com.

I think sometimes the integrations aren't as ideal, and we're not able to pull as much information as we want from the tool. So our analytics team has some frustrations there. I do think the new user interface was a big change, so I think that was really tough when they make changes they recently made a bigger change than some of the smaller ones that we got used to. Review collected by and hosted on G2.com.

What I like best about Greenhouse is how simple it is to track my job applications and referrals. I can easily see where I am in the process, what stages are coming up, and any updates without having to chase someone down. It’s also really straightforward to submit referrals and keep an eye on their progress. Overall, it just makes the whole experience of applying and referring people much clearer and less stressful. Review collected by and hosted on G2.com.

The interface can also feel a bit plain and not super intuitive Review collected by and hosted on G2.com.

I love how intuitive the interface is, making it easy for recruiters and hiring managers to collaborate throughout the hiring process. The structured interview kits and customizable scorecards ensure consistent candidate evaluations. Integration with other tools like LinkedIn and Slack is seamless and helps keep our workflow efficient.

Some ideas:

Greenhouse provides great transparency and tracking throughout the hiring funnel.

The automation of tasks like interview scheduling and email templates saves us tons of time.

Its analytics and reporting features offer valuable insights into recruiting performance. Review collected by and hosted on G2.com.

The initial setup can be a bit complex, especially when configuring custom workflows. Also, some of the reporting features could be more flexible for advanced data analysis.

Mobile experience isn’t as smooth as the desktop version.

Some integrations require additional cost or technical setup. Review collected by and hosted on G2.com.

Greenhouse is probably the most comprehensive ATS available. In my experience, it's been helpful for both smaller and larger companies. Any time I've ever had a question or didn't know how to do something, customer support has been there to help me quickly and efficiently. As a talent acquisition professional, it's the tool I use every day. Although it can seem overwhelming, I find it pretty user-friendly, from basic use to its ease of integration with other tools we use internally. Implementation is pretty simple as well for both non-tech-savvy users and experts. Review collected by and hosted on G2.com.

One thing that makes Greenhouse stand out the most is the amount of customization you can have across all jobs. This, however, comes at a price: it's very easy to end up with messy data with all that customization if teams aren't on top of consistency. Review collected by and hosted on G2.com.

I use Greenhouse as my Applicant Tracking System and CRM to communicate with the talent pool base, and it truly enhances my recruitment process. I love how all my applicants are housed in one place, which allows me to stay in touch with multiple candidates simultaneously. This feature helps me run a smooth process and receive feedback from interview teams, enabling quick hiring decisions. The interface of Greenhouse is fantastic and generally easy to use, which is something I absolutely love. It's really easy to go through workflows from different starting points, which adds to the usability. Moreover, the software is aesthetically pleasing, making it a joy to use. The initial setup of Greenhouse was very easy, contributing to a hassle-free start with the platform. On a scale from 1 to 10, I would absolutely recommend Greenhouse to a friend or colleague, rating it a perfect 10. Review collected by and hosted on G2.com.

I wish I could source from different sources via Greenhouse. Review collected by and hosted on G2.com.

Greenhouse is very strong as an ATS and works well for structured hiring. It makes it easy to collaborate with hiring managers, track candidates, and keep the process organized. The interview planning, scorecards, and reporting are especially helpful, and it supports more thoughtful, consistent hiring decisions. Review collected by and hosted on G2.com.

The system can feel complex and a bit heavy, especially for smaller teams or fast moving roles. Some workflows require a lot of clicks, and certain changes are not very intuitive. Review collected by and hosted on G2.com.

I like how flexible Greenhouse is when it comes to setting up every aspect, whether it be permissions or job-based.

The interface is generally easy enough to navigate that most new hiring managers need minimal training to get started.

The Greenhouse team is very helpful and knowledgeable and always willing to help with any issues and suggest solutions. Review collected by and hosted on G2.com.

The email relay they use has issues with ending up in spam and junk folders, this can be remedied but it does crop up again from time to time. It would seem something they should be working to fix given their competitors use a different system to prevent this.

It would benefit from a view as a feature so that you can easily see permission-level views, instead of needing to create an account to do so. Review collected by and hosted on G2.com.