--- title: 911cellular Reviews meta_title: '911cellular Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how 911cellular works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 19 scale: '5' date_modified: '2026-08-07' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # 911cellular Reviews **Vendor:** 911Cellular **Category:** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification) **Average Rating:** 4.8/5.0 **Total Reviews:** 19 ## About 911cellular 911Cellular is a critical communications company dedicated to keeping people connected when it matters most. During an emergency, seconds can mean the difference between life and death. We've designed our all-in-one emergency communication solution to seamlessly connect internal and external emergency responders and stakeholders to help improve response times and incident outcomes. Our Products: • BadgeR+: With its simple set-up, sleek design and three customizable activation options, this wearable panic button ensures your team can discreetly contact the appropriate emergency responders instantly, providing peace of mind wherever your team is. • Mobile Safety App: Featuring a range of proactive and reactive safety features, 911Cellular's Mobile Safety App is essential for teams seeking more than just a panic button. White labeling options are available. • Computer Panic Button: Allow your team to signal for help with a signal keystroke. When configured, incident type selection allows your team to respond appropriately to the emergency. • Wallmounted Panic Button: A stationary, wireless solution that allows anyone in your facility to signal for help immediately. • Dispatcher App and Portal: Seamlessly coordinate between internal and external safety forces and provide situational awareness with this incident management software. • Emergency Notification System: Seamlessly and automatically alert staff and students about an issue following the activation of a panic button or alert for the Nation Weather Service. Want to craft custom messaging in response to an incident? Not a problem. Our system also allows you to manually send mass notifications at any time. • Spark Alert Relay: This piece of hardware automatically triggers physical security measures like alarms, PA announcements and building lockdowns after receiving specified panic signals, significantly reducing response time during an emergency. ## 911cellular Pros & Cons **What users like:** - Users praise the **exceptional customer support** of 911Cellular, noting responsiveness and expertise in addressing concerns. (12 reviews) - Users commend the **ease of use** of 911Cellular, highlighting its intuitive interface and seamless integration across devices. (6 reviews) - Users value the **quick and efficient communication** across platforms and exceptional customer support from 911cellular. (4 reviews) - Users value the **lightning-fast emergency alerts** and exceptional customer support from 911Cellular for safety. (3 reviews) - Users commend the **exceptional response time** of 911Cellular's support, enhancing safety and confidence in their system. (3 reviews) - Users commend 911cellular for its **reliable safety platform** , enhancing campus security and communication seamlessly. (3 reviews) - Alerts Management (2 reviews) - Users value the **efficient multi-platform communication** of 911cellular, enhancing campus safety effectively. (2 reviews) - Users value the **communication efficiency** of 911cellular, enhancing campus safety through real-time anonymous reporting. (2 reviews) - Customization (2 reviews) **What users dislike:** - Users experience **notification issues** with unnecessary alerts and limited reporting, complicating their overall experience. (3 reviews) - Users find the **poor navigation** challenging, leading to confusion and difficulties in using the portal effectively. (2 reviews) - Users face **inadequate reporting** due to unnecessary alerts and a confusing portal, impacting their overall experience. (1 reviews) - Users are frustrated by the **lack of specific time frame options** for retrieving stats, making evaluations challenging. (1 reviews) ## 911cellular Reviews ### 1. The product is fine. The portal interface can be confusing. The support team is excellent! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about 911cellular?** The support team is excellent. They have helped me on several occasions **What do you dislike about 911cellular?** the portal interface can be hard to navigate but the search feature is an improvement. I cannot always figure out the relationship between several pieces of a full solution. **What problems is 911cellular solving and how is that benefiting you?** 911Cellular provides our emergency notification system **Official Response from Kimberly Sanderson:** > Thank you for the thoughtful feedback—and for the shout-out to our support team. Your recognition means a lot to all of us. I’m happy to hear the search has been helpful. In our latest release (v9.6.0), we added search by first + last name in a single query and will keep refining it. We also hear that parts of the portal can feel confusing. Recent improvements focus on speed and clarity—like a Refresh button on most data views (no full page reloads) and faster large sessions. We’ve also added bulk security camera uploads and exact Wi-Fi access-point matching for Computer Panic Button. If a quick walkthrough of the latest changes would help, your CSM can set that up, or email support@911cellular.com We appreciate your partnership in keeping your community safe. — Kimberly Sanderson, Director of Customer Success, 911Cellular ### 2. Very Practical and Easy to Use Alert System **Rating:** 4.0/5.0 stars **Reviewed by:** Roderick W. | School District Safety Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about 911cellular?** It is very user friendly after initial training. Very easy for staff to trigger an alert for Admin or for Law enforcement. The customer service is very good at US Cellular. They are very quick to respond to any issues that may arise. **What do you dislike about 911cellular?** There is really nothing not to like about US Cellular. They are affordable for small school districts and very adaptable **What problems is 911cellular solving and how is that benefiting you?** It gives us the ability to send out emergency alerts to the corresponding agencies. It also gives us the ability to alert administration only in case of minor disturbances. ### 3. Overall, an easy mass notification and safety app experience. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2025 **What do you like best about 911cellular?** The interface is easy to use, and the safety app is easy to customize. Some pieces of the app become a little more difficult to understand, but customer service is always available to help you navigate what you need to do. **What do you dislike about 911cellular?** It is hard to find a scenario where I would use an emergency workflow. They push this a lot, but rarely do I want emergency notifications to be automated in any way. **What problems is 911cellular solving and how is that benefiting you?** 911 Cellular allows us to connect with our remote dispatch and have them send emergency messages for us. ### 4. 911 computer panic buttons and the cell phone app are greatly used at the hospital **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about 911cellular?** Panic buttons on the desktop/ laptop computers. Customer service is excellent to work with. **What do you dislike about 911cellular?** Pass troubles issuing push notifications. **What problems is 911cellular solving and how is that benefiting you?** Panic buttons, notifications **Official Response from Zoe Logston:** > Thank you so much for your thoughtful review - especially the kind words about our customer support team. They work tirelessly to ensure everyone who uses our system has an excellent experience. We sincerely appreciate your feedback regarding push notifications. Insights like these play a vital role in helping us pinpoint areas for enhancement. We strive to address the evolving needs and challenges faced by our users. If you're still experiencing any issues or need support with anything specific, please don't hesitate to contact our team at support@911Cellular.com. We'd be happy to assist and make sure everything is working seamlessly. Thank you for everything you do to keep our healthcare providers safe! - [View 911cellular pricing details and edition comparison](https://www.g2.com/products/911cellular/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+15%3A17%3A18+-0500&secure%5Bsession_id%5D=75388ab4-8858-447b-9e71-acf33109666d&secure%5Btoken%5D=977853fcf37f0959f199d82eb96c1063d01d8e278667628fdb327100ace6c29b&format=llm_user) ## 911cellular Integrations - [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) ## 911cellular Features **Additional Functionality** - Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications ## Top 911cellular Alternatives - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (567 reviews) - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (360 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) - 4.7/5.0 (989 reviews)