1CRM Reviews & Product Details

What I appreciate about 1CRM is that it serves as an all-in-one, customizable platform that unifies sales, marketing, customer support, and project management. This integration makes it straightforward to track customers, oversee projects, and generate helpful reports. Additionally, I value that it remains affordable and provides the flexibility of both cloud and self-hosted deployment options. Review collected by and hosted on G2.com.

At times, 1CRM’s interface feels a bit outdated, and getting accustomed to certain features can take additional time because of the system’s detailed nature. The setup and customization process is often slow, and some modules do not offer the modern, seamless experience that other CRM tools provide. Review collected by and hosted on G2.com.

I like how 1CRM creates a more convenient way to store client info. It's valuable because when dealing with inbound or outbound call sales, it's crucial to have the right system for client sales information. 1CRM categorizes interactions, helping to identify what clients want and which numbers work. It’s easy to use, making it simple to figure out client preferences based on each human interaction. Review collected by and hosted on G2.com.

Sometimes it's a bit of a challenge because it requires a team effort to run and maintain the system. It would be better if there was a feature that verifies each client's information, like numbers and addresses, to make sure one person doesn't have to carry the load. Review collected by and hosted on G2.com.

This tool has great customer service support team that is knowledge rich and highly responsive.

Its dashboard is very intuitive with drag-and-drop feature with great reporting and analytic capabilities. Review collected by and hosted on G2.com.

I do not have any dislikes with this tool. It has been exceptionally great. Review collected by and hosted on G2.com.

What I like best about 1CRM is that it brings everything into one place — client details, sales, marketing campaigns, and support. As a digital marketing agency, it saves us time switching between tools and helps us stay organized with custom dashboards and project tracking. Review collected by and hosted on G2.com.

What I dislike about 1CRM is the user interface — it feels a bit outdated compared to modern tools. Review collected by and hosted on G2.com.

in One platform many solution like crating the budget monitoring the task creating invoices. communicating with customers easily. Review collected by and hosted on G2.com.

When companies use 1CRM with a large customer database, complicated workflows, or many reports, the system can slow down. Please update User interface its look outdated Review collected by and hosted on G2.com.

we were looking for an easy to use CRM for small business and this has been exactly what we're looking for. Review collected by and hosted on G2.com.

I had to wait for the account to get set up when we initially onboarded but that's pretty minor. Review collected by and hosted on G2.com.

i LIKE THAT I CAN LOAD ALL OF MY INFORMATION THERE WITHOUT ANY HASSLE , IT ALSO STORES ALL OF MY IMPORTANT INFORMATION SO IT DOES NOT GET LOST. Review collected by and hosted on G2.com.

I DISLIKE THAT I CANNOT USE THE LEADS ON IT . Review collected by and hosted on G2.com.

OneCRM tool is a great tool to manage multiple customer queries. Review collected by and hosted on G2.com.

There is a limited scope of enhancement of features that may be helpful for better customer query management. Review collected by and hosted on G2.com.

The contacts and lead section are really good. Review collected by and hosted on G2.com.

reporting is a bit tricky and could be made better Review collected by and hosted on G2.com.

One tool to manage multiple customers and other related tasks Review collected by and hosted on G2.com.

Low scope of enhancement and not a good customer support Review collected by and hosted on G2.com.