--- title: 1CRM Reviews meta_title: '1CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 40 reviews by the users' company size, role or industry to find out how 1CRM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 40 scale: '5' date_modified: '2026-10-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

1CRM Reviews & Product Details

Profile Status

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Pricing

Pricing provided by 1CRM.

1CRM Startup Edition

Free

1CRM Enterprise Edition

$34.00
1 User Per Month

User Insights

Average based on 40 real user reviews.

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

1CRM Reviews (40)

Reviews

1CRM Reviews (40)

4.3
40 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive dashboard and comprehensive features of 1CRM, which streamline customer management and enhance productivity. The software's ability to integrate various business functions into one platform is highly valued, making it easier for teams to collaborate and manage tasks. However, some users note that the user interface feels outdated, which can hinder the overall experience.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Naina A.
NA
Naina A.
Customer Success Manager
Small-Business (50 or fewer emp.)
"Easy-to-Use UI and Integrations, but Missing Conversation Context"
3.5/5
What do you like best about 1CRM?

the UI and the integration and ease of usage Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

the fact that its is not holistic and has no context to the previous conversations Review collected by and hosted on G2.com.

KP
Karthick P.
GTM Manager
Small-Business (50 or fewer emp.)
"Easy Sales & Lead Management with Hassle-Free Implementation"
4/5
What do you like best about 1CRM?

Easy to manage sales and lead management process with hassle free implementation process

Good customer support and case management and with high customizable options Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

user interface feels outdated and Initial cost often requires more technical knowledge to setup and automation process is also not powefull Review collected by and hosted on G2.com.

Sayali  L.
SL
Sayali L.
Sales Manager /SEO Executive
Small-Business (50 or fewer emp.)
"All-in-One Tool for Managing Clients and Campaigns"
4.5/5
What do you like best about 1CRM?

What I like best about 1CRM is that it brings everything into one place — client details, sales, marketing campaigns, and support. As a digital marketing agency, it saves us time switching between tools and helps us stay organized with custom dashboards and project tracking. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

What I dislike about 1CRM is the user interface — it feels a bit outdated compared to modern tools. Review collected by and hosted on G2.com.

Rajesh M.
RM
Rajesh M.
Affiliate Manager
Small-Business (50 or fewer emp.)
"One platform many solution"
4.5/5
What do you like best about 1CRM?

In One platform many solution like creating the budget, monitoring the task, creating invoices, communicating with customers easily. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

When companies use 1CRM with a large customer database, complicated workflows, or many reports, the system can slow down. Please update User interface its look outdated Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great CRM for our small business"
4.5/5
What do you like best about 1CRM?

we were looking for an easy to use CRM for small business and this has been exactly what we're looking for. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

I had to wait for the account to get set up when we initially onboarded but that's pretty minor. Review collected by and hosted on G2.com.

Kayleen T.
KT
Kayleen T.
Sales Agent
Small-Business (50 or fewer emp.)
"AMAZING"
5/5
What do you like best about 1CRM?

i LIKE THAT I CAN LOAD ALL OF MY INFORMATION THERE WITHOUT ANY HASSLE , IT ALSO STORES ALL OF MY IMPORTANT INFORMATION SO IT DOES NOT GET LOST. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

I DISLIKE THAT I CANNOT USE THE LEADS ON IT . Review collected by and hosted on G2.com.

Gunjan U.
GU
Gunjan U.
Senior Manager - Global Rights & Royalties
Enterprise (> 1000 emp.)
"OneCRM Review"
4.5/5
What do you like best about 1CRM?

OneCRM tool is a great tool to manage multiple customer queries. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

There is a limited scope of enhancement of features that may be helpful for better customer query management. Review collected by and hosted on G2.com.

Zaid A.
ZA
Zaid A.
Account Manager
Enterprise (> 1000 emp.)
"a good CRM to have"
3/5
What do you like best about 1CRM?

The contacts and lead section are really good. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

reporting is a bit tricky and could be made better Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Verified User in Publishing
Mid-Market (51-1000 emp.)
"1CRM review"
4.5/5
What do you like best about 1CRM?

One tool to manage multiple customers and other related tasks Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

Low scope of enhancement and not a good customer support Review collected by and hosted on G2.com.

Jonna B.
JB
Jonna B.
Mid-Market (51-1000 emp.)
"Convenient to use"
5/5
What do you like best about 1CRM?

Contact Management: 1CRM allows you to keep track of all your customer interactions in one place, including emails, calls, meetings, and more. This helps you stay organized and responsive to your customers' needs. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

Complexity: 1CRM can be complex to set up and use, especially for small businesses or those with limited technical expertise. Mobile app: While there is a mobile app available for 1CRM, it may not be as robust as the desktop version and may not offer all the features that some businesses need for on-the-go customer management. Review collected by and hosted on G2.com.

Questions about 1CRM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Vivek R.
VR
Vivek Rewatkar
•
Last activity almost 5 years ago

What is the scope of future development ?

0 Upvotes
1
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GU
Guest User

What is 1CRM used for?

0 Upvotes
0
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Pricing Options

Pricing provided by 1CRM.

1CRM Startup Edition

Free

1CRM Enterprise Edition

$34.00
1 User Per Month

Startup+ Edition

$20.00
1 User Per Month
1CRM Features
Customization
Contact & Account Management
Partner Relationship Mgmt. (PRM)
Opportunity & Pipeline Mgmt.
Campaign Management
Lead Management
Case Management
Customer Support Portal
Support Analytics