1CRM Reviews & Product Details

it is an easy to use and very suitable software for my business. the pricing of the software is really good and is very beneficial for small and medium organizations like ours. Review collected by and hosted on G2.com.

the updates for software are probably not very well tested, we get issues after every update. Review collected by and hosted on G2.com.

it is a flexible and stable software, and is a comprehensive solution for small entrepreneurs Review collected by and hosted on G2.com.

the updates seem to be not well tested, after updates the softwares generally crashes Review collected by and hosted on G2.com.

it is rich in features and is flexible and easy to use with good support Review collected by and hosted on G2.com.

with every update there seems to be some problem Review collected by and hosted on G2.com.

This software provides complete solution to handle all services related to business online whether it's e-commerce, marketing or customer service Review collected by and hosted on G2.com.

Not really any dislike but you should make it more user friendly & more hints on icons while using them so that it becomes easier Review collected by and hosted on G2.com.

This program is very complete which I like very much, because I can handle a variety of features in a single tool, so it becomes a very useful tool, I like that it can be integrated with other applications without problems and maintaining the same quality.

We are very pleased with your performance, because it has helped us a lot in our sales because it has a variety of options and tasks such as creating budgets, monitoring, managing projects, invoices, which have made our work easier and more bearable. Your technical support team is amazing, very willing to help us and has found solutions in a short time. Review collected by and hosted on G2.com.

Throughout the time of working with this platform we have not presented any problems, so there is nothing that I do not like, it has been very versatile and efficient. Review collected by and hosted on G2.com.

Possibility to work with private customers and not only B2B. Good German language customer support. Review collected by and hosted on G2.com.

Project Management Tool is not as good as the CRM module. Review collected by and hosted on G2.com.

1CRM stands out to me for two things - reasonable price, and really good quote and invoice functions included within the CRM. Seemed well suited to a small/medium business when I found it, and it has been true for our business at least. The project management and customer service functions were just kind of a bonus for us when we were signing up - but we find we do use them now - so it keeps that information inside the one system as well, which is nice. If the appearance of your Quote/Invoice PDFs is really important to you, note that you'll likely want the most expensive Enterprise Edition, as it includes the PDF designer tool that lets you change the images and colours and layout of your PDFs. Review collected by and hosted on G2.com.

My least favourite aspect of 1CRM is probably how big it is. It covers not just CRM but Order Management, Service Management, and Project Management. When I initially just wanted to use it for a few months as a simple Sales & Marketing CRM, I had to learn a few admin functions to make those extra features invisible to most of my users, so the system would look the part of a simple Sales & Marketing CRM. Then later on I made some of them visible again as we expanded what we were doing with 1CRM into Order Management as well. On the other hand, the price is cheaper than most simple Sales CRMs, so the extra features seem to me to be pretty much free, making it hard to complain too much. Review collected by and hosted on G2.com.

Complete package in one place with e-mail Review collected by and hosted on G2.com.

e-mail function is limited compared to outlook. Review collected by and hosted on G2.com.

Loved how easy it is to use and the interface is perfect. Review collected by and hosted on G2.com.

Not a big fan of how it needs to be unistalled in order to work. Review collected by and hosted on G2.com.

Being able to use a single system to manage my business was a huge plus. I hate having everything located in different systems. Lead and campaign management was a definite plus, and made it simple to manage the ROI of my campaigns. Also the price is incredible for growing businesses. Being able to track all of my contractors and their projects, as well timesheet and invoicing made my life significantly easier. Review collected by and hosted on G2.com.

No problems so far. It has more features than platforms like Salesforce and Sugar, which makes me happy. Overall I'm cutting costs and keeping my marketing and sales team focused on the tasks at hand. Review collected by and hosted on G2.com.