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1CRM Reviews & Product Details

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Pricing

Pricing provided by 1CRM.

1CRM Startup Edition

Free

1CRM Enterprise Edition

$34.00
1 User Per Month

User Insights

Average based on 40 real user reviews.

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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1CRM Reviews (40)

Reviews

1CRM Reviews (40)

4.3
40 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive dashboard and comprehensive features of 1CRM, which streamline customer management and enhance productivity. The software's ability to integrate various business functions into one platform is highly valued, making it easier for teams to collaborate and manage tasks. However, some users note that the user interface feels outdated, which can hinder the overall experience.

Pros & Cons

Generated from real user reviews
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Beathany  A.
BA
Beathany A.
Mid-Market (51-1000 emp.)
"The Most convenient and User Friendly App"
5/5
What do you like best about 1CRM?

The app is user-friendly. It is appreciated app that has flexibility, functionality of the 1CRM. Also 1CRM app the most cost-effective solution for small businesses that has low budget. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

I dislike about 1CRM is that it is steep learning curve. This app is not that easy to learn most specially for the new users not like the other CRM systems that is easy to navigate and learn with. Review collected by and hosted on G2.com.

Jessica A.
JA
Jessica A.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Useful"
5/5
What do you like best about 1CRM?

What I like about 1CRM is its features that users may find helpful, including lead tracking, contact management, email marketing, sales forecasting, project management, and invoicing. These are the things we can use from this software. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

I don't think I have feature in 1CRM that I don't like. This software is beneficial in my job and everyday we use this software for business. So far I cannot tell where 1CRM should improve. Review collected by and hosted on G2.com.

Vanessa Marie C.
VC
Vanessa Marie C.
Mid-Market (51-1000 emp.)
"GREAT SOFTWARE FOR CUSTOMER MANAGEMENT"
5/5
What do you like best about 1CRM?

Integration: 1CRM integrates with a range of other software solutions, such as accounting software solutions; this can help business streamline their workflows and improve their overall efficiency.

Overall, 1CRM offers businesses various benefits, including customization, affordability and comprehensive features. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

1CRM is a comprehensive CRM solution with a wide range of benefits, there are also some potential downsides where it may not be as helpful for certain users. This may include Complexity, Limited Third-Party, Limited Support Options, and Hosting Required. Review collected by and hosted on G2.com.

Ana Mae B.
AB
Ana Mae B.
Mid-Market (51-1000 emp.)
"Easy to use"
5/5
What do you like best about 1CRM?

One of the most helpful things about 1CRM is its customizable dashboard. The software allows businesses to manage customer inquiries, issues, and support tickets all in one place, helping to ensure prompt and efficient resolution. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

I consider the least feature is the Learning curve: Like any comprehensive CRM software, there can be a learning curve associated with using 1CRM. It may take some time for users to become familiar with all the features and functionalities. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
UB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"1CRM"
4.5/5
What do you like best about 1CRM?

1CRM is one of the best CRM platforms that I've used so far. 1CRM is easy to use and very easy to begin with. I started very firstly at 1CRM hence it is very close to me. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

1CRM is easy to use and very easy to begin at, but the thing that doesn't sit well with me is the fact that 1CRM's Ecommerce Integration system I personally found it a bit hard to wrap my head around it as it was really new to me and the terms used in it were very new to me. Review collected by and hosted on G2.com.

Cathyrose E.
CE
Cathyrose E.
Mid-Market (51-1000 emp.)
"useful at Work"
5/5
What do you like best about 1CRM?

What I like about this software's features is that it has lead and opportunity management, customer service and support, marketing automation, and project management. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

So far, I don't have any feature of 1CRM that I dislike. However, some users may find certain feature or functionalities of 1CRM less intuitive or customizable than they would like. Review collected by and hosted on G2.com.

AK
anupama k.
Small-Business (50 or fewer emp.)
"CRM manager for your org!"
3/5
What do you like best about 1CRM?

What I like most about 1 CRM is its neat packaged solutions for marketing and sales requirements. Its decent in features and has user level access as well as team level access. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

There's very little not to like about 1CRM as a CRM solution for marketing and sales. However, I am not sure if it's useful in non-English transactions. Also, I always wonder why it's not as popular as Hubspot or Salesforce. Review collected by and hosted on G2.com.

SN
Sandhya N.
Small-Business (50 or fewer emp.)
"One CRM can be used as CRM and Sales tool"
4/5
What do you like best about 1CRM?

We can use the 1CRM as a marketing, CRM and Sales tool; it is a smart and innovative Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

Sometimes we are not getting actual reports. Also, dashboards are not as usual Review collected by and hosted on G2.com.

DS
Devender S.
Market Operations Manager
Small-Business (50 or fewer emp.)
"One good and easy to use CRM for small enterprises. User friendly prices are good."
3/5
What do you like best about 1CRM?

Its most appreciated feature is that it has many useful modules all in a single place, just like KIT19 CRM. It is cost-effective, and its features are all really helpful. starting from business management to customer management and also helps with tracking and managing the sales and marketing activities of staff, so overall, a good CRM Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

Its security compliances are out of date, Service team is a bit unprofessional.and the overall U/I is a bit complex irrespective of these facts the software is good. Although the service team attend to problems quickly but still the solution is just temporary. Review collected by and hosted on G2.com.

Kshitij B.
KB
Kshitij B.
CA Articleship
Mid-Market (51-1000 emp.)
"Great software for customer management"
4.5/5
What do you like best about 1CRM?

it is very user friendly, it helps me save time, and it has excellent features for customer data management Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

there is update problems, the mailing feature is limited, and also it is dependent on third party. Review collected by and hosted on G2.com.

Questions about 1CRM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Vivek R.
VR
Vivek Rewatkar
•
Last activity almost 5 years ago

What is the scope of future development ?

0 Upvotes
1
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GU
Guest User

What is 1CRM used for?

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0
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Pricing Options

Pricing provided by 1CRM.

1CRM Startup Edition

Free

1CRM Enterprise Edition

$34.00
1 User Per Month

Startup+ Edition

$20.00
1 User Per Month
1CRM Features
Customization
Contact & Account Management
Partner Relationship Mgmt. (PRM)
Opportunity & Pipeline Mgmt.
Campaign Management
Lead Management
Case Management
Customer Support Portal
Support Analytics