Kelly Fiorini
Kelly Fiorini is a freelance writer for G2. After ten years as a teacher, Kelly now creates content for mostly B2B SaaS clients. In her free time, she’s usually reading, spilling coffee, walking her dogs, and trying to keep her plants alive. Kelly received her Bachelor of Arts in English from the University of Notre Dame and her Master of Arts in Teaching from the University of Louisville.
Last updated: August 10, 2026
What is privileged access management?
Privileged access management (PAM) is the practice of locking up an organization's highest-risk credentials and letting people or systems check them out only when they need them. These are the administrator, root, and machine accounts that can rewrite configurations, reach sensitive data, or override normal security controls. PAM applies the principle of least privilege, giving each user or system only the minimum access it needs to do its job.
Both human administrators and non-human accounts, such as service accounts and automation scripts, fall under PAM's scope. Privileged access management software keeps these credentials in a secure vault, enforces who can check them out and when, and records privileged sessions, so security teams can prove who did what and when.
TL;DR: Privileged access management definition, process, and types
Privileged access management (PAM) locks up an organization's highest-risk credentials in a secure vault and lets people or systems check them out only under least-privilege and just-in-time policies, recording what happens during a privileged session. It differs from identity and access management by focusing narrowly on high-risk accounts rather than every user in an organization, and it typically covers three groups: human administrators, machine identities, and third-party vendor access.
How does privileged access management work?
Privileged access management works through five linked steps: discovering privileged accounts, vaulting their credentials, enforcing least-privilege and just-in-time policies, brokering and monitoring sessions, and auditing activity afterward.
- Discovery: PAM tools scan on-premises, cloud, and hybrid environments to find every privileged account, including dormant or forgotten ones that nobody is actively managing.
- Vaulting and onboarding: Each credential moves into an encrypted vault instead of a spreadsheet or shared document, and passwords rotate automatically after each use.
- Policy enforcement: Multi-factor authentication, least privilege, and just-in-time (JIT) access work together so elevated rights exist only for the specific window a task requires.
- Session brokering and monitoring: The system checks out access on the user's behalf, so the person doing the work never actually sees the stored password, and it records everything that happens during that session for later review.
- Auditing and lifecycle automation: Every privileged action gets logged, and account creation, modification, and deprovisioning are automated as roles change.
Privileged access management vs. identity and access management
IAM manages every user's identity and general access; PAM narrows in on a smaller set of high-risk administrator, root, and machine accounts.
| Parameters | Identity and access management (IAM) | Privileged Access Management (PAM) |
| Primary question | Who is this user, and what can they access in general? | What can this high-risk account do right now, and who's watching? |
| Scope | Every user across the organization | A smaller set of administrator, root, and machine accounts |
| Core controls | Authentication, single sign-on, provisioning | Credential vaulting, session monitoring, just-in-time access |
| Relationship | The broader program PAM runs inside | A specialized layer within identity and access management |
What are the types of privileged access?
Privileged access breaks down into three groups based on who or what holds the credential: human accounts, machine identities, and third-party access.
- Human accounts: Administrators who manage servers and databases, network engineers, help desk staff who reset credentials, and even executives who occasionally need access to finance or HR systems.
- Machine identities: Service and application accounts that run in the background, automation scripts and CI/CD pipelines that deploy code without a person at the keyboard, and the API keys those systems use to authenticate.
- Third-party access: Vendors, contractors, and outside support technicians who need elevated rights for a single project or support ticket, then lose that access the moment the work wraps up.
What problems does privileged access management solve?
Privileged access management addresses four recurring security problems: it contains the blast radius of a breach, closes the gap that lets insiders misuse shared credentials, proves compliance through recorded audit trails, and cuts the manual work of rotating passwords by hand.
- Containing breach damage: By removing standing privileges and requiring just-in-time elevation, PAM stops attackers who compromise one account from moving laterally across a network, a common path in ransomware attacks.
- Reducing insider risk: Session monitoring and one-account-per-person policies discourage credential sharing and make it possible to tie any unusual action back to a specific identity, protecting the same sensitive data that broader data security programs are built to guard.
- Proving compliance: Recorded sessions and detailed audit trails give security teams the evidence regulators and auditors expect, without extra manual documentation.
- Securing cloud and DevOps environments: PAM protects administrator roles in AWS, Azure, and Google Cloud, and secures the secrets that CI/CD pipelines rely on to run automated deployments.
- Managing emergency and remote access: PAM governs break-glass accounts used only when standard access isn't fast enough, along with the temporary remote access granted to vendors and support technicians.
What are the basic elements of privileged access management software?
PAM software is generally built around five elements: credential vaulting, multi-factor authentication, just-in-time access, session monitoring, and auditing.
- Credential vaulting and rotation: Every privileged password, key, and secret lives in an encrypted vault instead of a spreadsheet, and PAM swaps each one out for a new value on a set cadence or the moment someone finishes using it, so credentials stay short-lived.
- Multi-factor authentication (MFA): A correct password alone isn't enough; MFA adds a second checkpoint, such as a one-time code or biometric scan, before anyone can step into a privileged account.
- Just-in-time (JIT) access: Instead of leaving elevated rights switched on indefinitely, JIT turns them on for the length of a single task and switches them back off the moment it's finished.
- Session monitoring and command control: Every privileged session gets recorded for later review, and some PAM tools go further by blocking specific high-risk commands from running at all while a session is elevated.
- Auditing: A detailed log of privileged activity gives security teams and auditors a record they can revisit after the fact, supporting both internal reviews and regulatory audits.
Related resources:
Frequently asked questions about privileged access management
Have unanswered questions? Find the answers below.
Q1. How does privileged access management relate to zero trust security?
Privileged access management is one of the controls that makes zero trust real for high-risk accounts, not a competing framework. Zero trust assumes no user or device is automatically trusted; PAM enforces that assumption specifically for privileged accounts by removing standing access, granting it only just-in-time, and recording what happens during every privileged session.
Q2. Which industries are required to use privileged access management for compliance?
Privileged access management supports compliance in several regulated industries: healthcare under the HIPAA Security Rule, publicly traded financial companies under SOX, and payment processors under PCI DSS Requirements 7 and 8. Organizations pursuing GDPR or ISO 27001 compliance also rely on it to meet access-control requirements.
Q3. What are the 4 pillars of access management?
The four pillars are authentication, authorization, administration, and auditing, the same framework behind most access-control models, not just PAM. Privileged access management leans hardest on the last two: tighter administration over who holds elevated rights, and heavier auditing of what they do with them.
Q4. What is an example of privileged access in practice?
A common example: a database administrator requests access to update a production database. The request is approved against policy, and the PAM system issues temporary credentials without ever revealing the underlying password to the administrator. The session is recorded, and once the task is complete, access expires automatically and the password rotates, so no standing privilege is left behind.
Q5. Is privileged access management the same as privileged identity management (PIM)?
No. Privileged identity management (PIM) is a related but separate discipline, most associated with Microsoft's identity ecosystem, that manages the lifecycle and entitlements of privileged identities themselves rather than brokering access sessions in the moment. PAM and PIM often work together, but the terms are not interchangeable.
Since PAM often runs as a specialized layer inside a broader IAM program, see the best identity and access management software to compare tools that can anchor that wider strategy.
