# Symantec PAM Reviews
**Vendor:** Broadcom  
**Category:** [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam)  
**Average Rating:** 3.6/5.0  
**Total Reviews:** 22
## About Symantec PAM
Symantec PAM is designed to prevent security breaches by protecting sensitive administrative credentials, controlling privileged user access, proactively enforcing security policies, and monitoring and recording privileged user activity across virtual, cloud, and physical environments. The solution provides a privileged credential vault, session recording, threat analytics, host-based access control for mission-critical servers, and application-to-application password management to address non-human actors, such as applications, configuration files, and scripts.



## Symantec PAM Pros & Cons
**What users like:**

- Users value the **secure access control** of Symantec PAM, enhancing their ability to monitor and protect sensitive systems. (1 reviews)
- Users value the **secure and simplified access** provided by Symantec PAM, enhancing their overall security posture. (1 reviews)

**What users dislike:**

- Users find the **complex setup** of Symantec PAM time-consuming, necessitating dedicated IT resources for effective implementation. (1 reviews)
- Users find the **time-consuming setup process** of Symantec PAM requires dedicated IT resources for effective implementation. (1 reviews)

## Symantec PAM Reviews
  ### 1. Trusted PAM  best Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mahe z. | Human Resource, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2024

**What do you like best about Symantec PAM?**

It monitors and records privileged sessions, so I can quickly detect any suspicious activity.
I limit access to sensitive systems, which reduces the risks of unauthorized entry."
It offers me secure, simplified access .

**What do you dislike about Symantec PAM?**

initial configuration offers a time-consuming setup process that ensures robust security, requiring dedicated IT resources for optimal implementation.

**What problems is Symantec PAM solving and how is that benefiting you?**

Symantec Privileged Access Management (PAM) is my security tool for controlling and monitoring access to our most sensitive systems and data. It helps me prevent unauthorized users, including hackers and internal threats, from accessing critical systems.

  ### 2. Excelent and Niche Product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Avijit B. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 30, 2020

**What do you like best about Symantec PAM?**

The A2A Funtionality which gives the customer ability to pass on creds to bots and script in most secured way possible. The Clustering abilities. Hybrid Environment.
TheUser friendly interface,

**What do you dislike about Symantec PAM?**

Well The cluster fuctions needs to be more optimised. We have gone through many issues in cluster in 3.3 which was indded fixed later on but there are still issues which persist and can be looked into.
The other thing is since its a closed environment we often need some customization which is not easiliy available. Sometimes the voice of customer are heard early sometime it takea s lots of time.

**Recommendations to others considering Symantec PAM:**

Ofcourse I will recommend broadcom PAM if such opportunity is presented to me. Also I know the features and streangth of the product to display its value. This is a good product and should be user by any highly valued organization. Bu it also matters how much is the product developed in its every release.

**What problems is Symantec PAM solving and how is that benefiting you?**

I am a Subject Matter Expert in CAPAM in my company and project.

  ### 3. Best tool for in-time access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Syed Aley  R. | DevOps Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2021

**What do you like best about Symantec PAM?**

Basically, ease of application deployment.ITs virtual environment is best for any large or sensitive environment. You can deploy this on platforms like virtual, cloud, and on-premises physical environments.

**What do you dislike about Symantec PAM?**

Of course like each effective, expansive company, it can be difficult to urge bolster or somebody on the phone to troubleshoot. I think this can be why matching them with a proficient administrations company is incredible since you’ll get an astonishing item with way better bolster for when your framework goes down

**Recommendations to others considering Symantec PAM:**

Make beyond any doubt you've got purchase in from the top. No arrangement for this can be cheap and you must have CEO, CISO endorsement for such an item. They can offer assistance offer it to the other bunches within the organization. In the event that you do not have purchase in, individuals will discover back entryways or reasons they can't utilize the arrangement. Remind them that this may (on the off chance that executed appropriately) dispense with review discoveries!

**What problems is Symantec PAM solving and how is that benefiting you?**

It reduces the risk and gives protection against data breaches by controlling user access

  ### 4. Best choice for Privileged Access Management: Symantec PAM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Najam H. | Associate DevOps Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2021

**What do you like best about Symantec PAM?**

It's very beneficial not only with the protection of the keys but, it also protects access across all of your hybrid environments.

**What do you dislike about Symantec PAM?**

Not so user freindly and require a pure technical person to handle the system.

**What problems is Symantec PAM solving and how is that benefiting you?**

We are resolving the problems related to access management on all of our cloud environments that include Azure, AWS, GCP. Also, it provides controls according to the indusrty standard compiance that are mandated by emerging data privacy laws and regulatory.

  ### 5. Symantec PAM is great access product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2021

**What do you like best about Symantec PAM?**

this product is good for endpoint security Symantec Endpoint Security delivers the most complete, integrated endpoint security platform on the planet. As an on-premises, hybrid, or cloud-based solution,. A unified cloud-based management system simplifies protecting, detecting and responding to all the advanced threats targeting your endpoints.
Endpoint security delivered your way. With a single agent, protection across traditional and mobile devices, and on-prem, cloud or hybrid management.

**What do you dislike about Symantec PAM?**

The stability was not the best. There were times when antivirus updates broke it. It wasn't necessarily self-updating - at least, not in terms of the virus signatures. It updated in terms of the executable files. Therefore, when Windows updates would come out, they often couldn't be installed, or the computer would hang due to the fact that the updates weren't compatible with the antivirus.

**Recommendations to others considering Symantec PAM:**

We decided to review the security of our endpoints because of the large of number of computers being hacked. We had good experience with Symantec in our servers so we decided to have it installed in all our computers. With Symantec Endpoint, you can deploy to PCs as a standalone antivirus or through the Symantec Management console. With the management console, you can push Symantec agent .The Symantec product by itself is a fairly good "Reactive" software. We have used it for years and it consistently blocks known Malware. However, the customer support since moving to Broadcom is the worst support i have seen in 30 years. There is no way to speak to someone, and they will not call or escalate no matter how many times you request it. We have been forced to abandon our Symantec

**What problems is Symantec PAM solving and how is that benefiting you?**

Endpoint Protection scans computers for security threats. It is used to prevent unapproved programs from running, and to apply firewall policies that block or allow network traffic. It attempts to identify and block malicious traffic in a corporate network or coming from a web browser.

  ### 6. Amazing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2021

**What do you like best about Symantec PAM?**

Initially the ease of deploying the appliances. It has gotten more difficult due to our growing knowledge and desire for greater HA and redundancy. Rotating a password either manually or via scheduled job works as expected.

**What do you dislike about Symantec PAM?**

It doesn't integrate with all of our products and there is no agent for the Mainframe to allow for A2A to initiate from the mainframe to the mainframe or other distributed systems.

**Recommendations to others considering Symantec PAM:**

Make sure you have buy in from the top. No solution for this is cheap and you must have CEO, CISO approval for such a product. They can help sell it to the other groups in the organization. If you don't have buy in, people will find back doors or reasons they can't use the solution. Remind them that this could (if implemented properly) eliminate audit findings!

**What problems is Symantec PAM solving and how is that benefiting you?**

Our company had home-grown solutions for managing root on linux and admin on windows servers. They worked but were not designed with the strictest security in mind. Home grown solutions become a problem over time. The people that created them move on and people lose documentation on how to support it. It also can be difficult to upgrade as OS changes come about. We needed a more robust product that could be supported exclusively by the security team. We needed a better option for protecting privileged application IDs especially in our LINUX systems. We needed a product that could stand up to a SOX, PCI and/or HIPAA audit.

  ### 7. What a release PAM 4.0

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2021

**What do you like best about Symantec PAM?**

We were having pim and Pam products which we need to handle them separately. With Pam 4.0 release we have the ability manage the endpoints with Pam itself.

**What do you dislike about Symantec PAM?**

Nothing as of now. If found anything in the future will let you know

**What problems is Symantec PAM solving and how is that benefiting you?**

We were having pim and Pam products which we need to handle them separately. With Pam 4.0 release we have the ability manage the endpoints with Pam itself.

  ### 8. Considering the ease of working in deplying and accessing the tool, i found it quite useful .

**Rating:** 5.0/5.0 stars

**Reviewed by:** harshavardhana r. | Senior Security Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2021

**What do you like best about Symantec PAM?**

The best i liked was the control that i could have in creating and modifying my security protection policies.

**What do you dislike about Symantec PAM?**

I usually found that the windows machines were a but slow while working on PAM

**Recommendations to others considering Symantec PAM:**

Go for it without a doubt.Hands down, one of the best available in the market.

**What problems is Symantec PAM solving and how is that benefiting you?**

Most of the use is with securing highly important administrative credentials . The API securiy offering is something I have come to like very much

  ### 9. PAM Virtual platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Engg.Aftab k. | Network Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 01, 2021

**What do you like best about Symantec PAM?**

ITs virtual environment is best for any large or sensitive environment , best for virtual prevent the branches, controlling proactively enforcing security policies

**What do you dislike about Symantec PAM?**

Windows has been slower to   adopt   PAM

**What problems is Symantec PAM solving and how is that benefiting you?**

good security on virtual node controlling the trafic on virtual machine , file access managment with full secure

  ### 10. Symantec Sync MAN with Technology

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ali A. | Regional Information Technology Support Officer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2021

**What do you like best about Symantec PAM?**

User Friendly, Effective, and Easy, User Friendly, Effective, and Easy

**What do you dislike about Symantec PAM?**

Little bit slow process.Little bit slow process.

**Recommendations to others considering Symantec PAM:**

Must try I am sure the trial person or organization would use his product.

**What problems is Symantec PAM solving and how is that benefiting you?**

Backup and as a client Antivirus.

  ### 11. Symantec PAM is flexible solution for agent based and network based architectures.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2021

**What do you like best about Symantec PAM?**

It reduces the risk and gives the protection against data breaches by controlling users access, sensitive admin credentials and monitoring users activities across network. You can deploy this on platforms like virtual, cloud and on premises physical environments.

**What do you dislike about Symantec PAM?**

Console can be improved may be user friendly

**What problems is Symantec PAM solving and how is that benefiting you?**

Comprehensive coverage of the required features for the PAM solution.It is very easy to deploy and manage. This is low cost solution considering the advantages and significance of Symantec Privileged Access Management.

  ### 12. Its a excellent product. Its a virtual environment is best for any large or sensetive environment.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amey A. | Specialist VMware & windows, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about Symantec PAM?**

Best for virtual prevent the branches comtrolling. Proactive security policies

**What do you dislike about Symantec PAM?**

Nothing some part of modification require

**What problems is Symantec PAM solving and how is that benefiting you?**

Its reduce the risk and goves the protection against data breaches by controlling user access.

  ### 13. It was really great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** July 07, 2021

**What do you like best about Symantec PAM?**

It's more secure and easy on maintenance, monitoring the console .

**What do you dislike about Symantec PAM?**

The new updates need to be circulated regularly to privileged customer.

**What problems is Symantec PAM solving and how is that benefiting you?**

I felt it's more secure on user access which prevents integrity of the company

  ### 14. Symantec PAM solution and its security benefits for organisations.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2021

**What do you like best about Symantec PAM?**

The best features include a solution like a credential vault, a session recording, an endpoint agent, security analytics. It has excellent scalability options too.

**What do you dislike about Symantec PAM?**

The overall solution is excellent; however, the dashboard can be improved to be more user friendly.

**What problems is Symantec PAM solving and how is that benefiting you?**

Access management is a huge issue for every organization and PAM is an excellent solution to solve the problem.

  ### 15. It's excellent security and authentic tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vijay Y. | System Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2021

**What do you like best about Symantec PAM?**

It's prevent security breaches by protecting sensitive administrative credentials, controlling privileged user access, proactively control

**What do you dislike about Symantec PAM?**

Management console should be more smooth

**What problems is Symantec PAM solving and how is that benefiting you?**

Control access and prevent security breaches

  ### 16. I have not used symantech PAM yet but I will recommend to my friend and colleague to use this ,

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 03, 2021

**What do you like best about Symantec PAM?**

In this PAM, modern security features are very good, and it will keep infra more secure.

**What do you dislike about Symantec PAM?**

As of now, I am not seeing any dislike and will try to see

**Recommendations to others considering Symantec PAM:**

Will test and recommended

**What problems is Symantec PAM solving and how is that benefiting you?**

secure On-Prem AD and Azure AD

  ### 17. Great tool for Just in Time access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2021

**What do you like best about Symantec PAM?**

Just in time access
Enforcing security policies

**What do you dislike about Symantec PAM?**

Developing custom connector should be simlified

**Recommendations to others considering Symantec PAM:**

none

**What problems is Symantec PAM solving and how is that benefiting you?**

Protecting Azure and Office365

  ### 18. Implementing a SSO solution

**Rating:** 2.5/5.0 stars

**Reviewed by:** Carlos S. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2020

**What do you like best about Symantec PAM?**

I have suffered from a difficult implementation, but when working it is working as expected

**What do you dislike about Symantec PAM?**

There are a lot of vulnerabilities on the appliance

**Recommendations to others considering Symantec PAM:**

I think its better going with PIM

**What problems is Symantec PAM solving and how is that benefiting you?**

None, It is hard to say

  ### 19. Too many problems

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2020

**What do you like best about Symantec PAM?**

The concept and the idea of the service.

**What do you dislike about Symantec PAM?**

We have never been able to use PAM because of the problems it has created

**Recommendations to others considering Symantec PAM:**

We have had so many problems working with Systematec PAM, so if I were you, I'd look for another solution

**What problems is Symantec PAM solving and how is that benefiting you?**

It helped us to secure, control, manage and monitor privileged access to critical assets

  ### 20. Bad experience

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2020

**What do you like best about Symantec PAM?**

the broadcom team, ready to help at all times

**What do you dislike about Symantec PAM?**

We could not implement the solution in our system due to problems of incompatibility with the architecture

**Recommendations to others considering Symantec PAM:**

A good solution for small environments

**What problems is Symantec PAM solving and how is that benefiting you?**

None, We could not implement the solution in our system due to problems of incompatibility with the architecture

  ### 21. Difficult to maintain currency

**Rating:** 0.0/5.0 stars

**Reviewed by:** Sebastian K. | Manager, Global Infosec, Enterprise (> 1000 emp.)

**Reviewed Date:** January 03, 2019

**What do you like best about Symantec PAM?**

Full featured product with lots of bells and whistles

**What do you dislike about Symantec PAM?**

Difficult to configure and maintain. After not using the product for 2 weeks I almost had to go back to the training class.

**What problems is Symantec PAM solving and how is that benefiting you?**

Secure storage of privileged enterprise credentials

  ### 22. Best in the business 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2018

**What do you like best about Symantec PAM?**

I’ve worked with CA technologies in previous jobs and they are great partners for ITSM focused software companies. Their robust platform and awesome API security offerings are the best in the industry 

**What do you dislike about Symantec PAM?**

Of course like every successful, large company, it can be hard to get support or someone on the phone to trouble shoot. I think this is why pairing them with a professional services company is great because you’ll get an amazing product with better support for when your system goes down 

**What problems is Symantec PAM solving and how is that benefiting you?**

They can integrate with several other platforms so I enjoy the extensibility 


## Symantec PAM Discussions
  - [What is PAM functionality?](https://www.g2.com/discussions/symantec-pam-what-is-pam-functionality)
  - [What is Symantec PAM?](https://www.g2.com/discussions/what-is-symantec-pam)
  - [How can we run Symantec with VPN also make its downloading process automated for multiple machine?](https://www.g2.com/discussions/51996-how-can-we-run-symantec-with-vpn-also-make-its-downloading-process-automated-for-multiple-machine) - 1 upvote
  - [what is the best way to use it on multiple computers?](https://www.g2.com/discussions/51981-what-is-the-best-way-to-use-it-on-multiple-computers) - 1 upvote
  - [What can i use this for?](https://www.g2.com/discussions/51980-what-can-i-use-this-for) - 1 upvote

- [View Symantec PAM pricing details and edition comparison](https://www.g2.com/products/symantec-pam/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+03%3A05%3A01+-0500&secure%5Bsession_id%5D=c66df0d4-60b5-4dd2-83b1-c50b085be6bb&secure%5Btoken%5D=718c7c9db45b754d40fed5ac35bd7fe551e613cd8da7edb790be4e1d16b5d8ab&format=llm_user)

## Symantec PAM Features
**Administration**
- Policy, User, and Role Management
- Approval Workflows
- Automated Provisioning
- Bulk Changes
- Centralized Management
- Self-Service Access Requests

**Functionality**
- Multi-Factor Authentication
- Single Sign-On
- BYOD support
- Password Vault
- Centralized management
- Role-based security
- Live notifications
- Live session recording & playback
- Hide passwords
- Temporary, time-limited privilege

**Monitoring**
- Audit Logging
- Activity Logging
- Anomaly Detection

**Reporting**
- Audit log
- Reporting

## Top Symantec PAM Alternatives
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,830 reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (868 reviews)
  - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) - 4.7/5.0 (382 reviews)

