I would like to see what my clientele is asking to prepare for it before I respond without marking it as read. High call volume means that I can lose a read message in my inbox and miss that connection.
Ahora tengo algunos problemas de visión ocular con colores brillantes y fondos blancos. Si ustedes están planeando tener algunos ajustes de color para el sitio web, háganmelo saber.
I've been using Talkdesk for over a year now. I think it is a great service usually and fairly easy to use, though Callbar doesn't like to always cooperate with my browser.
Anyway, the new Live reporting tab is a disaster in my option. I'm usually good with change, but this page does not have... Leer más
We have a small customer support team that handles the calls as well as emails from our customers and TalkDesk is a great addition to our workflow. It integrates really well with SalesForce and makes it very easy to have all the information's in one place and get better insights on the job that... Leer más
When another call rings in, it seems as though I'm unable to answer that call and put the other on hold -- a little more description on the MAX window with the multiple calls might be helpful, and have a description or color (red/on hold) (green/active call).
Creo que este servicio es fácil de usar en todo el mundo, no solo con empresas, sino también con familias y personas que necesitan una mejor comunicación.
NICE is most recommended for all the institute as I have been especially it n its very easy for me to work and if I try to explain or try its more easy to explain the software and easily be explained to others without any issue, people enjoy working with the software as its very user-friendly... Leer más
I have reviewed records of call logs and have always noticed that transcriptions are not available. Is this due to it requiring a manual insertion? Or is there another reason?
Hello
I would like to know if there is any external which will allow for the backup or expport of data and metadata, that means users data and configuration.
This will be useful for example to update a test environment from a production environment
or to be used as a backup to be able to... Leer más
ES UNA GRAN CARACTERÍSTICA PARA USAR, MUY FÁCIL DE MANEJAR Y ADMINISTRAR. ME ENCANTA ESTA CARACTERÍSTICA PARA NUESTRO EQUIPO Y ESTÁ BIEN IMPLEMENTADA. RECOMIENDO A CUALQUIER OTRA EMPRESA QUE USE ESTA CARACTERÍSTICA SI NO LO HAN HECHO. ME ENCANTAN LAS GRABACIONES Y PODER VOLVER ATRÁS Y ESCUCHAR... Leer más
Estaba intentando recuperar la grabación de una llamada que tuve en Aloware el otro día, pero me mostraba algún tipo de "error del servidor". Seguí intentando, pero no pude. No sucede con todas las llamadas que recupero.