2026 Best Software Awards are here!See the list

Campaign Tracking

by Martha Kendall Custard
Campaign tracking measures marketing efforts across channels like email, social media, and ads to assess ROI. Explore types, benefits, and best practices.

What is campaign tracking?

Campaign tracking is the process of measuring how marketing initiatives perform by using trackable links and analytics tools to determine where traffic originates, how users interact, and which efforts lead to conversions and revenue across channels such as email, paid ads, and social media.

By connecting campaign activity to measurable results, businesses can clearly see which initiatives are driving growth and which are underperforming. Many organizations work with digital marketing services to analyze performance data, refine strategy, and allocate budgets more effectively.

What are the main methods of campaign tracking?

Campaign tracking is typically carried out using tracking URLs, tracking pixels, and browser cookies. These approaches collect data on traffic sources, user interactions, impressions, and conversions to measure campaign performance across digital channels.

  • Tracking URLs: A URL leading to a page on an organization’s site with a tracking code at the end of it. This code provides behavioral information to the analytics software. Tracking URLs are most often used for pay-per-click (PPC), email, and ad campaigns on other sites. 
  • Tracking pixels: Tiny, transparent images placed over ads in emails or on websites that share information with the analytics software about the ad, email, or page viewed. These pixels are especially beneficial to determining the effectiveness of an ad campaign. They also show marketers the discrepancy between how much the ad has been seen and how often it’s been clicked. 
  • Browser cookies: Browser files that store user data like behavior, preferences, and location. Cookies are used to create personalized profiles on specific visitors. These profiles are used to show visitors hyper-relevant, personalized content. This tracking type works well for personalized retargeting. Cookie tracking software can be used to scan websites to identify and list what cookies, beacons, tags, tracking pixels, local objects, and other website tracking technologies are being used.

What are the key UTM parameters used in campaign tracking?

UTM parameters are standardized tracking tags added to URLs to measure the performance of marketing campaigns. Google Analytics uses five basic parameters (source, medium, campaign name, term, and content) to provide a glimpse of how users reached the website. The parameters are:

  • Source: The website the user clicked from, aka the referral source. It shows the exact traffic source, including the domain name or social platform. 
  • Medium: The type of link the user clicked that led them to the site. This shows whether the link was PPC, social, email, or organic. 
  • Term: The keyword the user searched for that led them to the website.
  • Content: The content of the ad that was clicked on. This shows which version of an ad is performing better. 
  • Campaign name: The name of the campaign the click belongs to that drew the visitor to the website. 

What are the benefits of campaign tracking?

Campaign tracking provides clear visibility into how marketing spend translates into measurable results. It provides the data needed to make informed decisions about audience targeting, budget allocation, campaign messaging, and overall performance improvement.

  • Gain deeper audience insight: Campaign tracking makes it easy for companies to learn which types of content and messaging their target audience responds to best, where they spend most of their time online, and which keywords they search for.
  • Allocate the budget more effectively: Understanding which elements drive the most visitors to a company’s site enables marketers to optimize spending and improve campaign management. Doing so means they can allocate advertising dollars toward what works best.
  • Improve campaign relevance: Performance data enables teams to adjust messaging, offers, and channels based on audience behavior, increasing engagement and marketing efficiency.
  • Increase conversions: When campaigns are optimized using accurate tracking data, businesses can improve conversion rates and generate stronger returns from their marketing spend.

What are some campaign tracking best practices?

Accurate campaign tracking requires consistent setup, reliable tools, and ongoing performance evaluation. Following structured tracking practices ensures clean data, clearer attribution, and more actionable insights.

  • Use a tracking platform: Tools like Google Analytics centralize campaign data and performance metrics. Businesses can compare tracking and analytics tools on G2 to find solutions that fit their reporting needs.
  • Track conversions: Measure what matters, such as purchases, sign-ups, or form submissions, and not just clicks. Conversion tracking shows which campaigns generate real business results.
  • Use standardized parameters: Helps companies get clean campaign data. Without standardized parameters, organizations often use variations of the same parameter. Even the slightest variation, like capital and lowercase letters, makes tracking the success of individual parameters messy and unorganized. 
  • Avoid tagging internal links: Parameters for natural referrers like internal links aren’t necessary. Campaign tracking efforts should focus on sources that aren’t covered by the referrer information provided by Google Analytics, like email, social, offline, and affiliate campaigns. 
  • Run A/B tests: Test variations of ads, messaging, or landing pages to identify what drives stronger engagement and conversions. Combine test results with tracking data to refine campaign performance.

How to track campaign success?

After tagging campaigns, monitor:

  • Traffic source breakdown: Volume by source and medium.
  • Engagement signals: Click-through rate (CTR), bounce rate, time on page, pages per session.
  • Conversion rate: Percentage of visitors completing a defined goal.
  • Cost efficiency: Cost per acquisition (CPA) and spend by campaign.
  • Revenue attribution: Revenue generated per campaign or channel.

Frequently asked questions about campaign tracking

Below are answers to frequently asked questions about campaign tracking.

Q1. Is campaign tracking only used for digital marketing?

Campaign tracking is most commonly used in digital marketing, but it can also measure offline efforts when trackable links, QR codes, or custom URLs are used. This allows businesses to connect offline promotions to online performance data.

Q2. How is campaign tracking different from web analytics?

Campaign tracking focuses specifically on measuring the performance of individual marketing initiatives. Web analytics provides broader insights into overall website traffic, user behavior, and site performance.

Q3. Can small businesses benefit from campaign tracking?

Yes. Even small marketing efforts can generate valuable insights when properly tracked. Campaign tracking helps businesses of any size understand which channels drive results and how to allocate limited budgets more effectively.

Explore the best marketing resource management software on G2 to plan budgets, allocate resources, and streamline campaign operations.

Martha Kendall Custard
MKC

Martha Kendall Custard

Martha Kendall Custard is a former freelance writer for G2. She creates specialized, industry specific content for SaaS and software companies. When she isn't freelance writing for various organizations, she is working on her middle grade WIP or playing with her two kitties, Verbena and Baby Cat.

Campaign Tracking Software

This list shows the top software that mention campaign tracking most on G2.

Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.

Google Analytics not only lets you measure sales and conversions, but also gives you fresh insights into how visitors use your site, how they arrived on your site, and how you can keep them coming back. Delivered on Google's world-class platform.

Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

CreatorIQ is the engine powering impactful creator marketing for the world’s most innovative and iconic brands. Together we’ll raise the bar for what creators can deliver for your business.

Mailchimp is the #1 Email Marketing and Automations platform for growing businesses. More than 12 Million businesses including TEDTalks, Shutterstock, Boston Market, Nikon India trust Mailchimp to turn their emails into revenue.

CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

The Data Standards Cloud makes it easy for teams to standardize, connect, and control data collaboratively, across the organization. Our platform enables global enterprises to manage their unique data language, integrate and automate standards across their ecosystem from a central platform, and evolve standards - and access to them - to meet their changing needs.

Leading Engagement Platform that empowers marketers to build brand value, grow revenue, and prove impact.

Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-configure conversational IVRs and intelligent call routing Integrations, with dozens of no-code and low-code ways to connect your data to the leading marketing, analytics, and CX technologies

Mailchimp is a leading marketing automation platform trusted by over 11 million users, from small businesses to global brands like TEDTalks, Shutterstock, and Boston Market. With AI-powered insights, seamless integrations, and expert support, Mailchimp helps businesses connect with customers, drive revenue, and build lasting brand loyalty across email, social media, and more.

Brandwatch is a platform for social media monitoring, allowing you to analyse and utilise conversations from across the social web.

Adobe Analytics helps you create a holistic view of your business by turning customer interactions into actionable insights. With intuitive and interactive dashboards and reports, you can sift, sort, and share real-time information to provide insights you can use to identify problems and opportunities.

It can take weeks to get website code updated or to release a new version of your app. Move faster with Google Tag Manager. Add and update your own tags for easy conversion tracking, site analytics, remarketing, and more.

Constant Contact Advanced Automation is a unified sales and marketing platform designed to help businesses get more leads, close faster, and deliver results.

Bitly’s complete Link Management Platform empowers businesses of every size to embed short, branded call-to-action links in their communications using tools, analytics, and insights to maximize the impact of every digital initiative.

Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.

A content management system that takes the pain out of managing your website so you can get back to focusing on the experience that you’re providing your customers. Easily create and manage website pages personalized for different visitors — and optimized for devices and conversions — all on one powerful, easy-to-use CRM platform.