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Compare Timecounts and Volunteer Impact by Better Impact 
At a Glance
Market Segments
Small-Business (73.5% of reviews)
Small-Business (50.4% of reviews)
Entry-Level Pricing
$0.00 Per Year
Contact Us Per Year
Timecounts
Star Rating
(34)4.2 out of 5
Market Segments
Small-Business (73.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0.00 Per Year
Browse all 2 pricing plansVolunteer Impact by Better Impact
Star Rating
(135)4.7 out of 5
Market Segments
Small-Business (50.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Volunteer Impact by Better Impact excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Timecounts. Users appreciate the software's ability to streamline volunteer management, with one reviewer highlighting its effectiveness in supporting diverse volunteer groups at organizations like the Boys & Girls Club.
- Users say that Volunteer Impact offers a robust reporting feature that meets administrative needs effectively. This is contrasted with Timecounts, where while users find it user-friendly, they do not mention similar advanced reporting capabilities, which may limit insights for organizations managing large volunteer bases.
- According to verified reviews, Volunteer Impact's customer support is highly praised, with users noting the team's responsiveness and helpfulness during transitions from other software. In comparison, Timecounts also receives commendations for its customer service, but the volume of recent reviews for Volunteer Impact suggests a more consistent experience across a larger user base.
- Reviewers mention that Volunteer Impact's user interface is easy to navigate, which enhances the overall experience for both administrators and volunteers. While Timecounts is also described as user-friendly, the feedback indicates that Volunteer Impact provides a more customizable view for volunteers, which can be crucial for engagement.
- Users highlight the ease of implementation with Volunteer Impact, noting that the onboarding process is intuitive and well-supported. In contrast, while Timecounts offers guided videos for learning, the lack of recent reviews may indicate less current user experience regarding setup and implementation.
- G2 reviewers indicate that Volunteer Impact's features, such as eLearning modules, significantly enhance the training and onboarding of volunteers, making it a more comprehensive solution. Timecounts, while appreciated for its simplicity, may not provide the same depth of features that support ongoing volunteer development.
Pricing
Entry-Level Pricing
Timecounts
Free
$0.00
Per Year
Ideal for leaders looking for a simple way to onboard volunteers, organize data, create signup opportunities, and track time—all at no cost.
- Volunteer Database with Custom Fields
- Log Volunteer Time and Total Hours Report
- Shift Schedule and Events
Volunteer Impact by Better Impact
Growth
Contact Us
Per Year
For volunteer organizations beginning to invest in their strategy and ready to enter the next phase of operational growth. This package provides the tools needed to recruit more effectively, manage volunteers professionally, and report on key operational metrics.
- Everything in Foundation
- Advanced scheduling - including role assignments, training, meetings and more
- Activity visibility: manage activity visibility permissions by volunteer
Free Trial
Timecounts
No trial information availableVolunteer Impact by Better Impact
No trial information availableRatings
Meets Requirements
8.6
32
9.0
112
Ease of Use
8.0
32
8.3
112
Ease of Setup
8.1
31
8.0
105
Ease of Admin
8.3
32
8.5
104
Quality of Support
9.2
31
9.7
110
Has the product been a good partner in doing business?
9.1
31
9.5
101
Product Direction (% positive)
10.0
32
9.4
108
Features by Category
Volunteer Management
Not enough data
8.2
68
Not enough data
8.9
72
Not enough data
8.5
71
Not enough data
8.7
73
Not enough data
8.1
70
Engagement & Communication Tools
Feature Not Available
6.8
61
Not enough data
8.4
72
Feature Not Available
5.6
50
Not enough data
7.9
68
Administration
Feature Not Available
6.4
54
Not enough data
8.2
68
Categories
Categories
Shared Categories
Timecounts and Volunteer Impact by Better Impact are categorized as Volunteer Management
Unique Categories
Timecounts has no unique categories
Volunteer Impact by Better Impact has no unique categories
Reviews
Reviewers' Company Size
Timecounts
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Volunteer Impact by Better Impact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
64.7%
Museums and Institutions
8.8%
Performing Arts
5.9%
Telecommunications
2.9%
Sports
2.9%
Other
14.7%
Non-Profit Organization Management
35.1%
Hospital & Health Care
16.0%
Health, Wellness and Fitness
5.3%
Museums and Institutions
4.6%
Civic & Social Organization
4.6%
Other
34.4%
Alternatives
Discussions
Is the Free Plan really free?
1 Comment
Official Response from Timecounts
Yes! You heard that right. The free plan comes with everything you’ll need to recruit and schedule your volunteer community. You may decide to unlock...Read more
What are my billing options?
1 Comment
Official Response from Timecounts
You can choose between monthly and annual billing. Annual plans are prepaid for a year, which comes with a significant 25% discount (3 months free).Read more
Timecounts has no more discussions with answers
Volunteer Impact by Better Impact has no discussions with answers
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