
Volgistics has so many features which cover everything I need to organize over 1000 people in my database. They have simple, easy to understand "help" resources with pictures, videos, etc. Their turn around time with help emails is pretty fast. Their unlimited, customizable reports are easy to create and report results are quickly deposited in the "mailbox". I am not a tech savvy person, but this software has been relatively easy to navigate to record service for event volunteers, youth coaches, childcare service, office volunteers and many other positions. Review collected by and hosted on G2.com.
There are a few glitches that are easy to work around. It seems Volgistics takes suggestions seriously and usually creates a solution within a few months. There is a learning curve when you first start. Review collected by and hosted on G2.com.
I like that I can make postings and volunteers are in charge of joining. Likewise, when they have served, we don't request that they sign in and out. They are likewise in charge of signing into their entrance and logging their own hours. The database is really simple to utilize and refresh as required. Review collected by and hosted on G2.com.
only I wish it had greater capacity to follow volunteer training that are expected sporadically and tell volunteers naturally as the due date approaches. Review collected by and hosted on G2.com.
Volgistics has robust reporting capabilities, along with volunteer scheduling, service history, tracking volunteer achievements/trainings, etc. Review collected by and hosted on G2.com.
I wish it were a little more robust/user-friendly in certain areas. For example, there are so many reporting capabilities but it can take a little while to figure out how to filter everything properly to get what you are looking for. It would be amazing if some reports were more built-in. I also wish it had more capability to track volunteer trainings that are due sporadically and notify volunteers automatically as the deadline approaches. Review collected by and hosted on G2.com.
I love that all of my volunteer information is in one place. I’ve been able to go completely paperless in our program. It is easy for our volunteers to use. Review collected by and hosted on G2.com.
It takes a lot of time to get used to the system. Be willing to dedicate time to learn the ins and outs. Play with it - you can’t break it. Review collected by and hosted on G2.com.
It is easy to track volunteer duties from day to day and allow restrictions to signing up for duties they are not trained for. Review collected by and hosted on G2.com.
Running reports of time logged for the volunteers can be challenging at times. Review collected by and hosted on G2.com.
Volgistics helped my organization move away from paper files and applications and into the digital space, providing us with a concise, easy to use, powerful volunteer database. Review collected by and hosted on G2.com.
Sometimes a little clunky to use and there is a learning curve, but the help videos are useful. Other than the videos and articles, support doesn't seem to be readily available. Can sometimes take quite some time (more than two days) to hear back from support when we have a questions about how to use Volgistics in a particular way. Reporting capabilities are fine for our purposes, but could be more powerful and can sometimes be tricky - we have had to play around with the settings to get the information we actually want. Review collected by and hosted on G2.com.
It is very advantageous to our organization that volunteers access to their own volunteer portal to manage their own schedule and hour tracking. We do not have to worry about getting in contact with individuals in order to build a schedule. We create listings and volunteers are responsible for signing up. Also, when they have served, we do not ask them to sign in and out. They are also responsible for logging into their portal and logging their own hours. Review collected by and hosted on G2.com.
We piloted the use of Volgistics within one department of our institution and are trying to roll it out to additional departments. Some of the features are not conducive to use by multiple departments, each with unique needs. We may need to begin a whole separate subscription. Review collected by and hosted on G2.com.
We have 2,000+ volunteers a year at our organization and Volgistics has helped us in managing those relationships fairly seamlessly. The database is pretty easy to use and update as needed. Before signing up with Volgistics we did research many options available and Volgistics seemed to be the best fit for what was available. Review collected by and hosted on G2.com.
The reporting capabilities are so-so and contacting support is practically impossible. We have had multiple occasions where we really need to be walked through a major issue and we either get no response or one many days later. Review collected by and hosted on G2.com.
I like that you are able to schedule volunteers and that volunteers have their own website where they can go on and log hours m. I also like that you can export reports into excel easily. Review collected by and hosted on G2.com.
I dislike they way that hours can be entered. An upload form is greatly needed for this program. It is a lot of work for a larger volunteer organization to get all the hours entered. They have a way to “post” hours but a batch upload would be much easier and take a lot less time. Volhistics also needs a more appealing interface. The website is just not that eye catching. Review collected by and hosted on G2.com.
Volgistics allows me to communicate easily and quickly with current and potential volunteers. I can also track their training, volunteer assignments, how active they are, etc. VicNet give them access to a personal account where they can update contact info, view their service, schedule themselves to volunteer, and even enter volunteer hours done from home or off-site. Review collected by and hosted on G2.com.
There is just SO much to do and learn, even with the extensive and helpful resources they provide I sometimes feel overwhelmed. I learned the most when someone who is more experienced with Volgistics was able to teach me in person. Review collected by and hosted on G2.com.
It has just the right amount of customization available. Any more so and it would get increasing complex and more difficult to use. Review collected by and hosted on G2.com.
You can't have more than one screen open at a time. For much of what I do, it's often best to be able to refer to data on another screen. In Volgistics, only one window can be open at a time. Review collected by and hosted on G2.com.
I like the ability to be able to have volunteers fill out an online application, which creates a user file in the system and eliminates our need to store paper files on each volunteer. Review collected by and hosted on G2.com.
I would like it to integrate with our donor management software, DonorPerfect Online, since there is quite a bit of overlap between volunteers and donors. I'd like to be able to track communication with volunteers using just one system, rather than having to use two. Review collected by and hosted on G2.com.
I like the ability to make an online volunteer application and have all of the information available and searchable. If I need a lunch volunteer, I can create a list for people who are interested in lunch volunteering. Review collected by and hosted on G2.com.
It is difficult to use it for volunteer scheduling because volunteers MUST have an application filed. I also wish I could just search based on scheduling or interests through a search bar and not have to make a whole set for it. It takes up a lot of time to make it work to it's full capacity. Review collected by and hosted on G2.com.
It's easy to customize to fit your needs, has built-in reports, easy for not only the staff to use but the volunteers as well, and that we can send emails and text using Volgistics. Review collected by and hosted on G2.com.
Though it has great features, there are free alternatives that work for us. Review collected by and hosted on G2.com.
It adds assignments and organizes pretty well. You can add a ton of information which is helpful. You can also separate by certain events, which is nice. Review collected by and hosted on G2.com.
It's pretty outdated. It feels like software that hasn't been updated in the last decade. Could be more user friendly and efficient to use. Review collected by and hosted on G2.com.
A lot of the built in functions meet very basic requirements for running a volunteer program. There is no need to get add ons or additional items built to work with the software. Review collected by and hosted on G2.com.
The reporting mechanism is clunky and does not always work as intuitively as I would have liked. Review collected by and hosted on G2.com.
Volgistics provides quite a few functions but looks like it was designed in the 1980s. Review collected by and hosted on G2.com.
The format is very outdated. It's difficult to toggle between screens or look outside of the calendar format. Review collected by and hosted on G2.com.