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Compare Simpro and Zuper 
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At a Glance
Market Segments
Small-Business (75.5% of reviews)
Small-Business (54.2% of reviews)
Entry-Level Pricing
Contact Us 1 Licence Per Month
Contact Us 1 User Per Year
Simpro
Star Rating
(388)4.2 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Licence Per Month
Learn more about SimproZuper
Star Rating
(152)4.7 out of 5
Market Segments
Small-Business (54.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Simpro's Ease of Setup is a challenge, scoring only 6.3, while Zuper excels with a score of 8.1, making it easier for new users to get started quickly.
- Reviewers mention that Zuper's Quality of Support is outstanding, with a score of 9.6, compared to Simpro's 7.9, indicating that users feel more supported and valued with Zuper.
- G2 users highlight that Zuper's Employee Communication features are superior, scoring 8.4, while Simpro falls short at 7.3, suggesting that Zuper facilitates better collaboration among team members.
- Users on G2 appreciate Zuper's Dispatch capabilities, scoring 8.5, which outperforms Simpro's 7.3, indicating a more efficient scheduling and resource allocation process.
- Reviewers say that Zuper's Invoicing functionality, while scoring 7.0, is still more user-friendly than Simpro's higher score of 8.2, suggesting that users find it easier to manage billing with Simpro despite its higher rating.
- Users report that Zuper's Product Direction is highly rated at 9.9, compared to Simpro's 8.3, indicating that Zuper is perceived as having a more promising future and better alignment with user needs.
Pricing
Entry-Level Pricing
Simpro
Simpro Premium
Contact Us
1 Licence Per Month
- Lead Management
- Estimating and Quoting
- Scheduling and Dispatch
Zuper
Starter
Contact Us
1 User Per Year
Get the essentials to manage jobs, track technicians, collaborate, and handle inventory and payments with ease.
- Manage one-off and recurring jobs with ease.
- Track technicians live via mobile and desktop apps.
- Customize job notes, statuses, and checklists.
Free Trial
Simpro
No trial information availableZuper
No trial information availableRatings
Meets Requirements
7.8
275
8.8
112
Ease of Use
7.8
279
8.9
118
Ease of Setup
6.4
162
8.1
115
Ease of Admin
7.5
168
8.8
96
Quality of Support
7.9
265
9.6
113
Has the product been a good partner in doing business?
8.0
166
9.4
96
Product Direction (% positive)
8.3
267
9.9
109
Features by Category
Task Management
8.0
26
Not enough data
7.2
27
Not enough data
7.4
28
Not enough data
8.6
29
Not enough data
8.3
29
Not enough data
7.2
29
Not enough data
Site Management
7.4
29
Not enough data
7.4
28
Not enough data
6.5
29
Not enough data
7.0
28
Not enough data
7.2
28
Not enough data
6.8
29
Not enough data
7.6
29
Not enough data
Workflow Management
7.9
15
Not enough data
7.7
15
Not enough data
Job Costing
8.1
15
Not enough data
8.3
15
Not enough data
8.1
15
Not enough data
Data Gathering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bid Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
6.4
47
Not enough data
5.5
34
Not enough data
6.5
55
Not enough data
Field Tools
6.4
32
Not enough data
7.6
55
Not enough data
6.5
47
Not enough data
7.4
58
Not enough data
5.9
48
Not enough data
7.2
54
Not enough data
Back Office Tools
7.2
61
Not enough data
8.4
71
Not enough data
7.9
64
Not enough data
Generative AI
7.3
98
Feature Not Available
6.5
91
Feature Not Available
Before the Job
7.6
188
8.1
90
7.3
176
8.6
92
7.9
187
8.3
88
7.7
167
7.9
84
On the Job
7.6
191
7.9
89
7.3
196
8.5
91
Feature Not Available
8.0
80
6.8
148
8.1
79
6.9
160
6.9
70
After the Job
7.4
210
8.1
85
7.2
197
7.9
84
8.2
213
7.1
72
6.8
152
8.0
80
Agentic AI - Field Service Management
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
9.0
10
Categories
Categories
Shared Categories
Simpro and Zuper are categorized as Field Service Management
Unique Categories
Simpro is categorized as Construction Estimating, Construction Project Management, HVAC, Takeoff, and Mobile Forms Automation
Zuper has no unique categories
Reviews
Reviewers' Company Size
Simpro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zuper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
37.8%
Electrical/Electronic Manufacturing
14.1%
Facilities Services
9.1%
Mechanical or Industrial Engineering
6.5%
Security and Investigations
4.9%
Other
27.6%
Information Technology and Services
9.7%
Consumer Services
9.7%
Construction
9.7%
Facilities Services
6.9%
Retail
4.2%
Other
59.7%
Discussions
Who is this software best for?
1 Comment
Official Response from Simpro
simPRO was created by trade contractors, for trade contractors. Our solutions are best for commercial and residential businesses in the field service...Read more
How does this software benefit them?
1 Comment
Official Response from Simpro
simPRO helps you organize and automate your processes to maximize profitability.
With cloud-based solutions for your office and mobile apps for your...Read more
How technical do users need to be to use the software?
1 Comment
Official Response from Simpro
Our implementation consultants, customer success and customer support teams ensure that you always have the help you need from the initial setup stage to...Read more
What is Zuper Pro used for?
1 Comment
Official Response from Zuper
Zuper is used to optimize service operations, enhance workforce productivity, and deliver exceptional customer service.
Zuper is the most flexible field...Read more
Zuper has no more discussions with answers
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