Introducing G2.ai, the future of software buying.Try now
Compare Service Fusion and Simpro 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
RedTeam Go
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
DataScope
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
KonstructIQ
Visit Website
At a Glance
Market Segments
Small-Business (83.3% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
Starting at $208.00
Contact Us 1 Licence Per Month
Service Fusion
Star Rating
(118)4.1 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $208.00
Browse all 3 pricing plansSimpro
Star Rating
(388)4.2 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Licence Per Month
Learn more about SimproSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Simpro's "Ease of Setup" is rated at 6.3, which indicates a more challenging onboarding process compared to Service Fusion's 8.0. Reviewers mention that Service Fusion provides a more intuitive setup experience, making it easier for small businesses to get started quickly.
- Reviewers mention that Simpro's "Mobile App" received a lower rating of 6.2, with users expressing concerns about its functionality and user experience. In contrast, Service Fusion's mobile app is rated at 8.3, with users praising its ease of use and robust features for field service management.
- G2 users highlight that Simpro's "Quality of Support" is rated at 7.9, while Service Fusion shines with an 8.5 rating. Users report that Service Fusion's support team is more responsive and helpful, which is crucial for businesses needing timely assistance.
- Users on G2 mention that Simpro's "Task Management" features, particularly "Project Tracking," are rated at 8.5, but Service Fusion excels with a higher overall ease of use in task management, making it easier for teams to collaborate and manage projects effectively.
- Reviewers say that Simpro's "Invoicing" feature is rated at 8.2, but Service Fusion surpasses it with an 8.6 rating, with users appreciating the streamlined invoicing process and better integration with payment options, which enhances cash flow management.
- Users report that while both products have strong "Payment Processing" capabilities, Service Fusion's "Online Payment Portal" is rated at 8.5, providing a more seamless experience for customers compared to Simpro's offerings, which are rated lower in this area.
Pricing
Entry-Level Pricing
Service Fusion
STARTER
Starting at $208.00
All essential features + text messaging & auto-reminders
- Office Users / Field Workers (Unlimited)
- Customers (Unlimited)
- Estimates & Jobs (Unlimited)
Simpro
Simpro Premium
Contact Us
1 Licence Per Month
- Lead Management
- Estimating and Quoting
- Scheduling and Dispatch
Free Trial
Service Fusion
No trial information availableSimpro
No trial information availableRatings
Meets Requirements
8.2
108
7.8
275
Ease of Use
8.5
108
7.8
279
Ease of Setup
7.9
77
6.4
162
Ease of Admin
8.2
75
7.5
168
Quality of Support
8.4
107
7.9
265
Has the product been a good partner in doing business?
8.5
75
8.0
166
Product Direction (% positive)
8.2
109
8.3
267
Features by Category
Payment Processing
8.1
19
Not enough data
8.1
26
Not enough data
8.3
23
Not enough data
Feature Not Available
Not enough data
Administration
7.6
25
Not enough data
Feature Not Available
Not enough data
7.8
26
Not enough data
Feature Not Available
Not enough data
7.9
18
Not enough data
7.6
20
Not enough data
7.4
20
Not enough data
Payment Options
Feature Not Available
Not enough data
8.4
25
Not enough data
Security
8.1
24
Not enough data
Platform
7.1
26
Not enough data
Feature Not Available
Not enough data
Task Management
Not enough data
8.0
26
Not enough data
7.2
27
Not enough data
7.4
28
Not enough data
8.6
29
Not enough data
8.3
29
Not enough data
7.2
29
Site Management
Not enough data
7.4
29
Not enough data
7.4
28
Not enough data
6.5
29
Not enough data
7.0
28
Not enough data
7.2
28
Not enough data
6.8
29
Not enough data
7.6
29
Workflow Management
Not enough data
7.9
15
Not enough data
7.7
15
Job Costing
Not enough data
8.1
15
Not enough data
8.3
15
Not enough data
8.1
15
Data Gathering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bid Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
6.4
47
Not enough data
5.5
34
Not enough data
6.5
55
Field Tools
Not enough data
6.4
32
Not enough data
7.6
55
Not enough data
6.5
47
Not enough data
7.4
58
Not enough data
5.9
48
Not enough data
7.2
54
Back Office Tools
Not enough data
7.2
61
Not enough data
8.4
71
Not enough data
7.9
64
Generative AI
7.9
20
7.3
98
7.3
20
6.5
91
Before the Job
8.3
78
7.6
188
8.9
80
7.3
176
8.3
78
7.9
187
8.4
80
7.7
167
On the Job
8.1
78
7.6
191
8.0
79
7.3
196
7.4
59
Feature Not Available
8.1
73
6.8
148
Feature Not Available
6.9
160
After the Job
7.6
75
7.4
210
7.3
71
7.2
197
8.5
77
8.2
213
7.4
62
6.8
152
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Service Fusion and Simpro are categorized as Field Service Management and HVAC
Unique Categories
Service Fusion is categorized as Payment Processing
Simpro is categorized as Construction Estimating, Construction Project Management, Takeoff, and Mobile Forms Automation
Reviews
Reviewers' Company Size
Service Fusion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Simpro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
30.7%
Electrical/Electronic Manufacturing
9.6%
Consumer Services
8.8%
Facilities Services
7.0%
Information Technology and Services
4.4%
Other
39.5%
Construction
37.8%
Electrical/Electronic Manufacturing
14.1%
Facilities Services
9.1%
Mechanical or Industrial Engineering
6.5%
Security and Investigations
4.9%
Other
27.6%
Discussions
When will Service Fusion be able integrate HST with Quickbooks properly?
3 Comments
SK
The support team has tried 3 different ways. It is an extremely frustrating and time consuming situation every month when sending statements out from...Read more
How do I set params on time tracking to round up or down to the nearest half hour?
1 Comment
LM
You can manually add the time in yourself if you want to round up or down and it will stay at the time you entered if you do do it manuallyRead more
Is Service Fusion compatible with Quickbooks?
1 Comment
AS
Yes it is! It will sync every night and works great with it. Read more
Who is this software best for?
1 Comment
Official Response from Simpro
simPRO was created by trade contractors, for trade contractors. Our solutions are best for commercial and residential businesses in the field service...Read more
How does this software benefit them?
1 Comment
Official Response from Simpro
simPRO helps you organize and automate your processes to maximize profitability.
With cloud-based solutions for your office and mobile apps for your...Read more
How technical do users need to be to use the software?
1 Comment
Official Response from Simpro
Our implementation consultants, customer success and customer support teams ensure that you always have the help you need from the initial setup stage to...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
