G2 reviewers report that Upflow excels in user experience, with a significantly higher satisfaction rating. Users appreciate the automated reminder workflows and the ability to easily track past-due customers, making it a favorite for those looking for efficiency in accounts receivable management.
According to verified reviews, Sage AR Automation offers valuable features like automated reminders and customizable reporting, which users find helpful for managing open accounts. However, it struggles with user experience compared to Upflow, as reflected in its lower ratings.
Users say that Upflow's implementation process is notably smooth, with many highlighting its intuitive setup that allows for quick onboarding. In contrast, Sage AR Automation has received feedback indicating challenges in setup, which can hinder new users from getting started efficiently.
Reviewers mention that Upflow provides a clear, real-time overview of accounts receivable, which is crucial for prioritizing tasks. This feature is particularly praised for its clean invoice timelines, while Sage AR Automation lacks this level of clarity, making it harder for users to manage their workflows effectively.
According to recent user feedback, Upflow's customer support is highly rated, with users noting the responsiveness and helpfulness of the support team. In comparison, while Sage AR Automation also has positive feedback regarding its support, it does not match the high praise Upflow receives in this area.
G2 reviewers highlight that Upflow's ability to create and customize workflows for customer communication is a standout feature, streamlining the credit control process. Sage AR Automation, while offering some automation, does not provide the same level of customization, which can limit its effectiveness for users with specific needs.
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