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At a Glance
Market Segments
Small-Business (93.1% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
$0 month
No pricing available
Platformly
Star Rating
(105)4.5 out of 5
Market Segments
Small-Business (93.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0 month
Browse all 3 pricing plansUser.com
Star Rating
(48)4.3 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about User.comSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that User.com excels in email marketing, particularly in building and personalizing emails with a score of 9.0, while Platformly received a slightly lower score of 8.8 in the same area. Reviewers mention that User.com’s email builder is intuitive and user-friendly.
- Reviewers mention that Platformly shines in quality of support, achieving a score of 9.4 compared to User.com’s 8.7. Users on G2 appreciate the responsiveness and helpfulness of Platformly’s support team, often highlighting their quick resolution times.
- G2 users report that User.com has superior lead management features, particularly in lead nurturing with a score of 9.0, while Platformly scored 8.6. Users say that User.com’s automated nurturing workflows are effective in converting leads into customers.
- Users say that Platformly offers better data import and export tools, scoring 8.7 compared to User.com’s 8.3. Reviewers mention that the ease of transferring data between systems is a significant advantage for Platformly users.
- Reviewers mention that User.com provides a more robust mobile optimization experience, scoring 9.7, while Platformly scored 8.5. Users report that User.com’s mobile interface is seamless and allows for effective management on-the-go.
- Users on G2 report that Platformly excels in integration capabilities, particularly with its integration APIs scoring 9.0, compared to User.com’s 7.8. Reviewers mention that Platformly’s extensive integration options make it easier to connect with other tools and platforms.
Pricing
Entry-Level Pricing
Platformly
Starter
$0
month
All Platformly features available with such limitations: 10,000 emails/mo, 1 dashboard, 1 domain, 5 integrations, 10,000 link vists/mo, 10,000 page visits/mo + the price for the number of contacts you have (starts at $19/mo for 1000 contacts)
User.com
No pricing availableFree Trial
Platformly
Free Trial is available
User.com
Free Trial is available
Ratings
Meets Requirements
9.2
99
8.2
40
Ease of Use
8.3
98
8.5
40
Ease of Setup
8.1
56
8.5
19
Ease of Admin
8.8
53
9.2
17
Quality of Support
9.3
98
8.7
38
Has the product been a good partner in doing business?
9.3
52
8.3
17
Product Direction (% positive)
9.9
95
8.7
36
Features by Category
Sales Force Automation
Not enough data
6.9
8
|
Verified
Feature Not Available
Feature Not Available
Not enough data
8.1
8
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
Not enough data
Not enough data
8.6
6
|
Verified
Not enough data
6.4
6
|
Verified
Not enough data
6.7
5
|
Verified
Not enough data
7.2
6
|
Verified
Marketing Automation
Not enough data
8.6
7
|
Verified
Not enough data
8.3
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
9.7
5
|
Verified
Customer Support
Not enough data
7.5
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.3
9
|
Verified
Not enough data
7.2
6
|
Verified
Not enough data
7.6
7
|
Verified
Reporting & Analytics
Not enough data
7.1
8
|
Verified
Not enough data
7.6
9
|
Verified
Not enough data
7.4
7
|
Verified
Mobile & Social
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
9.3
5
|
Verified
Not enough data
9.4
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.2
6
|
Verified
Not enough data
Not enough data
Integration
Not enough data
8.6
6
|
Verified
Not enough data
7.8
6
|
Verified
Not enough data
7.2
6
|
Verified
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
8.7
73
|
Verified
9.0
10
|
Verified
9.0
72
|
Verified
8.8
8
|
Verified
8.6
71
|
Verified
8.5
9
|
Verified
8.9
70
|
Verified
8.3
8
|
Verified
Online Marketing
7.4
65
|
Verified
9.2
6
|
Verified
8.1
54
|
Verified
8.9
6
|
Verified
7.9
39
|
Verified
8.9
6
|
Verified
8.4
58
|
Verified
9.2
6
|
Verified
8.2
50
|
Verified
8.9
6
Lead Management
8.7
66
|
Verified
9.2
6
|
Verified
9.0
12
9.3
5
|
Verified
9.0
68
|
Verified
8.1
7
|
Verified
8.7
51
|
Verified
8.1
6
|
Verified
8.6
58
|
Verified
8.5
8
|
Verified
8.6
57
|
Verified
9.2
6
|
Verified
Not enough data
9.7
5
|
Verified
8.8
59
|
Verified
9.2
8
|
Verified
Campaign Management
8.3
55
|
Verified
8.1
8
|
Verified
Not enough data
7.1
7
Not enough data
7.9
8
|
Verified
8.8
11
6.7
6
Social
Not enough data
8.6
7
Not enough data
8.3
8
|
Verified
Not enough data
9.2
8
|
Verified
Not enough data
8.8
8
|
Verified
Not enough data
8.8
7
Reporting & Analytics
9.0
68
|
Verified
7.7
8
|
Verified
8.8
57
|
Verified
9.0
8
|
Verified
8.7
46
|
Verified
9.4
6
|
Verified
8.7
46
|
Verified
9.4
6
|
Verified
Not enough data
8.7
5
Platform
8.6
43
|
Verified
Not enough data
8.8
41
|
Verified
9.0
5
|
Verified
9.0
37
|
Verified
9.3
5
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
9.0
41
|
Verified
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.7
39
|
Verified
7.8
6
|
Verified
9.0
39
|
Verified
7.5
6
|
Verified
8.2
35
|
Verified
8.0
5
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.4
6
|
Verified
Not enough data
9.4
6
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
9.7
5
|
Verified
Not enough data
Not enough data
Internal Use
Not enough data
9.3
5
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
7.9
7
|
Verified
Not enough data
7.5
8
|
Verified
Not enough data
7.6
7
|
Verified
Agentic AI - Visitor Identification
Not enough data
Not enough data
Marketing Operations
9.0
32
|
Verified
Not enough data
9.0
31
|
Verified
Not enough data
8.7
25
|
Verified
Not enough data
8.8
27
|
Verified
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Campaign Activity
9.3
32
|
Verified
Not enough data
9.5
32
|
Verified
Not enough data
8.9
25
|
Verified
Not enough data
8.6
29
|
Verified
Not enough data
8.9
25
|
Verified
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Platformly and User.com are categorized as Marketing Automation and CRM
Reviews
Reviewers' Company Size
Platformly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
31.7%
Information Technology and Services
9.9%
E-Learning
7.9%
Computer Software
5.9%
Internet
5.0%
Other
39.6%
Marketing and Advertising
20.8%
Information Technology and Services
12.5%
Computer Software
12.5%
Internet
8.3%
Hospitality
6.3%
Other
39.6%
Alternatives
Discussions
Can we integrate with Bigmarker, and Create a own survey forms
1 Comment
TI
Platform.ly has webhooks. I am not familiar with Bigmaker but if it supports webhooks or Zapier you can connect them for sure. Platform.ly doesn't have...Read more
Platformly has no more discussions with answers
Can you help me with the setup?
1 Comment
Official Response from User.com
Each new client receives 1 free Onboarding call from our support team. You can ask for help on our chat as well. If you need some extra support, check our...Read more
Is User com good?
1 Comment
NN
User.com is a customer communication and marketing automation platform with a variety of features to help businesses engage with customers, manage leads, and...Read more
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