Users report that Pipl excels in ease of use with a score of 9.2, making it a preferred choice for small businesses looking for a user-friendly interface, while TLOxp, with a score of 7.7, has been noted by reviewers as having a steeper learning curve.
Reviewers mention that Pipl's quality of support is rated at 9.1, with many users appreciating the responsiveness and helpfulness of the support team, whereas TLOxp's support, rated at 8.1, has received mixed feedback regarding response times.
G2 users highlight Pipl's strong performance in fraud detection capabilities, particularly its real-time monitoring feature, which users say provides timely alerts and helps mitigate risks effectively, while TLOxp's fraud detection features are seen as less robust in comparison.
Users on G2 report that Pipl's transaction scoring and risk assessment tools are highly effective, with many mentioning that these features have significantly improved their decision-making processes, whereas TLOxp's similar features are perceived as lacking in depth and accuracy.
Reviewers mention that Pipl's incident reporting functionality is user-friendly and comprehensive, allowing for easy tracking of issues, while TLOxp's incident reporting has been described as cumbersome and less intuitive by some users.
Users say that Pipl's product direction is viewed positively by 7.6% of reviewers, indicating a strong alignment with user needs, while TLOxp's product direction, with only 6.1% positive feedback, suggests that users feel less confident about its future development.
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