# CLEAR Reviews
**Vendor:** Thomson Reuters  
**Category:** [Investigation Management Software](https://www.g2.com/categories/investigation-management)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 13
## About CLEAR
Prevent fraud, detect risk, and investigate crime with powerful online investigation software Bring key content together to connect the facts and provide intelligent analytics through one solution with CLEAR, a public records technology tool.



## CLEAR Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of CLEAR, allowing quick identification and effortless navigation through security. (3 reviews)
- Users appreciate the **ease of data identification and analysis** within CLEAR, enhancing their overall experience. (1 reviews)
- Users appreciate the **analytics insights** of CLEAR, particularly the helpful risk scoring for better assessment. (1 reviews)
- Users value the **efficient assessment process** offered by CLEAR, enhancing risk evaluation with clear scoring. (1 reviews)
- Users love the **clean interface** of CLEAR, which enhances usability and simplifies risk assessment. (1 reviews)
- Compliance (1 reviews)
- Compliance Management (1 reviews)
- Data Analytics (1 reviews)
- Data Management (1 reviews)
- Fraud Scoring (1 reviews)

**What users dislike:**

- Users find the **dashboard issues** frustrating due to lack of interactivity and engaging features in CLEAR. (1 reviews)
- Users find the **data inaccuracy** in Canadian coverage frustrating, as many searches yield no results. (1 reviews)
- Users experience **insufficient data** for Canadian retailers, resulting in limited search results compared to American coverage. (1 reviews)
- Users find the **limited features** of CLEAR&#39;s dashboards to be boring and lacking in interactivity. (1 reviews)
- Users find the **poor interface design** of CLEAR dull and lacking interactive features for better engagement. (1 reviews)
- Search Functionality Issues (1 reviews)
- UX Improvement (1 reviews)

## CLEAR Reviews
  ### 1. Descent product with lot of improvement needed

**Rating:** 3.0/5.0 stars

**Reviewed by:** Lakshmisha S. | GRC Consultant | Senior Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2025

**What do you like best about CLEAR?**

Compliance management and reports. Reports are quite interesting and makes sense and easy to build

**What do you dislike about CLEAR?**

Assessment, risk management. The dashboards are boring and doesn't have interactive build features

**What problems is CLEAR solving and how is that benefiting you?**

Compliance management modules are used by us. Enforcing a campaign for any new business needs are made easier

  ### 2. Slick platform, great for Public Records Reports on American Businesses & Individuals

**Rating:** 4.0/5.0 stars

**Reviewed by:** Duncan B. | Underwriter, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2024

**What do you like best about CLEAR?**

The platform is slick.
I really like the Risk Inform product, which attaches a risk score to certain flags, making for easier assessment.

**What do you dislike about CLEAR?**

Their coverage of Canadian individuals and businesses isn't great. The majority of our Canadian retailers that we search don't return results.
Their American coverage is wonderful however.

**What problems is CLEAR solving and how is that benefiting you?**

Pulling public records reports for our retail individuals and businesses

  ### 3. Clear moves things along

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** December 31, 2024

**What do you like best about CLEAR?**

I like how it is convienent to use, I can scan my hand and get thru security quickly when I'm traveling for work. It makes the process effortless as possible.

**What do you dislike about CLEAR?**

None that I can think of using clear is easy the set up is user friendly.

**What problems is CLEAR solving and how is that benefiting you?**

Companies I work with use clear and it is protecting them by lowering the risk to security incidents, I would be heavily involved if they had a breach.

  ### 4. Review the CLEAR process.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2025

**What do you like best about CLEAR?**

I really like how easy it is to identify and analyze an individual's data.

**What do you dislike about CLEAR?**

There is nothing specific that I dislike about CLEAR.

**What problems is CLEAR solving and how is that benefiting you?**

Assisting me in recognizing people and offering reliable data.

  ### 5. CLEAR, the ultimate anti risk buddy

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2024

**What do you like best about CLEAR?**

It's incredibly user-friendly and intuitive. As a fervent supporter of high-quality products, I think this one is better than comparable ones in the same setting.
I enjoy that you can view every outcome before executing a report.

**What do you dislike about CLEAR?**

It is incredibly erratic; at times it displays a record, at other times it does not.

**What problems is CLEAR solving and how is that benefiting you?**

Understanding your customers might aid in spotting possible company risks.

  ### 6. Best application to plan a trip and storing personal information

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2024

**What do you like best about CLEAR?**

In the application we can store our personal information for biometric verification.

**What do you dislike about CLEAR?**

It will be best to have more features with the existing one

**What problems is CLEAR solving and how is that benefiting you?**

It makes ease of managing personal information in one place

  ### 7. Inconsistent and sometimes a liability

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2023

**What do you like best about CLEAR?**

The price is right. Customer service is pretty reponsive as well.

**What do you dislike about CLEAR?**

It is very inconsistent, sometimes it shows a record and other times it does not. When looking up individuals with a known history it shows blank, or one day it will show nothing and days later it pulls up a histroy from years in the past. It is hard to trust that it is giving accurate information.

**What problems is CLEAR solving and how is that benefiting you?**

Know your customer, helps in identifying potential threats to the business.

  ### 8. Easy to use, great results.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2021

**What do you like best about CLEAR?**

I like how easy it is to use. I like how you can preview each result before running a report.

**What do you dislike about CLEAR?**

I don't particularly like how long it takes to load a report sometimes when there is a lot of information.

**Recommendations to others considering CLEAR:**

10/10 recommend depending on your job. CLEAR helps insurance and Investigations companies in more ways than not.

**What problems is CLEAR solving and how is that benefiting you?**

CLEAR helps my co-workers and me in my job in many ways. Insurance companies benefit from this program more than any other program.

  ### 9. Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** January 15, 2022

**What do you like best about CLEAR?**

It's very intuitive and easy to use. I am a firm believer in supporting a quality product and I believe that this product is superior to equivalent products in the same environment.

**What do you dislike about CLEAR?**

There is nothing that I dislike about this product. I have yet to experience any issues that were not solved with a quick and simple resolution. As I use the software more, I may have additional comments.

**What problems is CLEAR solving and how is that benefiting you?**

I use the CLEAR software in my place of business as our main search engine to curate our search results. The search functions within this software are second to none.

  ### 10. CLEAR - best application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Investment Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** September 21, 2021

**What do you like best about CLEAR?**

CLEAR is the best tool for identifying Individuals, their business, searches for employers, physical/mailing addresses, legal addresses, DOB, DOD, Spouse information, any alerts related to Marijuana-related business to identify criminal records. The graphical display is perfect, and it assists us in understanding the structure from the core. The interface is friendly, and it won't ask for much input to show results, and the classification of results is impressive. It narrows down to the required alerts, which I am looking.

**What do you dislike about CLEAR?**

Sometimes I see outdated information available, and it's not updated yet. And not all the criminal records information is available. 
Compared to other applicants with similar information, it is towards a pricy side.
It takes time to show the results and need to have better and quicker results.

**Recommendations to others considering CLEAR:**

CLEAR is the best tool for identifying Individuals, their business, searches for employers, physical/mailing addresses, legal addresses, DOB, DOD, Spouse information, any alerts related to Marijuana-related business to identify criminal records. The graphical display is perfect, and it assists us in understanding the structure from the core. The interface is friendly, and it won't ask for much input to show results, and the classification of results is impressive. It narrows down to the required alerts, which I am looking. 
The results are precised to it's nature and have different options to surf around different links.
i mainly use it to access SSN, DOB, criminal records.

**What problems is CLEAR solving and how is that benefiting you?**

CLEAR application assists in identifying Individuals, their business, searches for employers, physical/mailing addresses, legal addresses, DOB, DOD, Spouse information, any alerts related to Marijuana-related business to identify criminal records. The interface is friendly, and it won't ask for much input to show results, and the classification of results is impressive. It narrows down to the required alerts, which I am looking,

  ### 11. Clear is a great way to verify information.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Angie P. | Research Coordinator for Development, Higher Education, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2018

**What do you like best about CLEAR?**

The best feature with clear is that you can simply put in a name and get results.  Other software programs that I use require a state and city. If you have a name that is not so common, you can usually get the result you are looking for. 

**What do you dislike about CLEAR?**

There is a lot of information and with that there can me the wrong information attached to a person. Especially if they have experienced identity theft or they have a common name. I wish the reports were easier to read but I have gotten used to the set up. 

**Recommendations to others considering CLEAR:**

This is a great product to use when you are needing to verify information. I find more information in Clear than I do in any other search software packages that we use.

**What problems is CLEAR solving and how is that benefiting you?**

Clear helps me to verify information that I have found through Facebook, LinkedIn and various Google searches. It allows me to "connect the dots"in a lot of ways. It verifies addresses, phone numbers, email addresses, residences, business connections and relatives.  

  ### 12. Great product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2018

**What do you like best about CLEAR?**

A lot of information presented in a clear and concise way

**What do you dislike about CLEAR?**

The design is not very visually appealing 

**Recommendations to others considering CLEAR:**

Make design more visually pleasing 

**What problems is CLEAR solving and how is that benefiting you?**

Helps me look up customer info when necessary, very useful for cross-checking addresses, etc

  ### 13. Good product for BSA purposes 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Drew Z. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2018

**What do you like best about CLEAR?**

Easy to use, lots of information right at your finger tips 

**What do you dislike about CLEAR?**

Dislike having to select what I’m using this clear for every time I log in

**What problems is CLEAR solving and how is that benefiting you?**

Verifying CIP



- [View CLEAR pricing details and edition comparison](https://www.g2.com/products/clear/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A13%3A14+-0500&secure%5Bsession_id%5D=8e7ed30c-d34b-4997-96dd-519ddfcfb08d&secure%5Btoken%5D=816583d6c8e2f048256674168e23c7a7a51ebac84ae97ae0e0f59587485525f8&format=llm_user)

## CLEAR Features
**Fraud Detection**
- Name Matching
- Watch List
- Scoring
- Workflows and Alerts

**Risk Assessment**
- Scoring
- AI

**Intelligence**
- Transaction Scoring
- Risk Assessment
- Intelligence Reporting
- ID Analytics

**Compliance**
- Due Dilligence
- Regulations and Jurisdictions
- Internal Policies

**Risk Control**
- Reviews
- Policies
- Workflows

**Detection**
- Fraud Detection
- Alerts
- Real-Time Monitoring

**Monitoring**
- Models
- Simuation
- Transaction Monitoring
- Segmentation

**Monitoring**
- Vendor Performance
- Notifications
- Oversight

**Agentic AI - Investigation Management**
- Cross-system Integration
- Proactive Assistance

**Response**
- Fraud Markers
- Blacklisting
- Bot Mitigation

**Reporting**
- Suspicious Activity
- Real-Time Dashboards

**Reporting**
- Templates
- Centralized Data
- 360 View

**Generative AI - Anti Money Laundering**
- Risk Scoring
- Pattern Recognition

**Agentic AI - Third Party & Supplier Risk Management**
- Adaptive Learning
- Decision Making

**Agentic AI - Anti Money Laundering**
- Adaptive Learning
- Decision Making

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