Introducing G2.ai, the future of software buying.Try now
Compare PayPal Payments and Planet Payments 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Paysafe
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Recurly
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
The Onapsis Platform
Visit Website
At a Glance
Market Segments
Small-Business (64.1% of reviews)
Small-Business (71.4% of reviews)
Entry-Level Pricing
$0 per month
No pricing available
PayPal Payments
Star Rating
(2,516)4.4 out of 5
Market Segments
Small-Business (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 3 pricing plansPlanet Payments
Star Rating
(14)4.4 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Planet PaymentsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that PayPal excels in "Instant Payment" processing with a score of 9.0, while Planet Payments trails slightly at 8.3. Reviewers mention that PayPal's quick transaction times are a significant advantage for businesses needing immediate cash flow.
- Reviewers mention that Planet Payments offers superior "Quality of Support" with a score of 8.8 compared to PayPal's 8.3. Users on G2 appreciate the responsiveness and helpfulness of Planet Payments' customer service team, which can be crucial for resolving payment issues.
- G2 users highlight that PayPal's "Accepted Credit Cards and Debit Cards" feature scores 9.2, indicating a broader acceptance of payment methods compared to Planet Payments' score of 8.3. This flexibility is often cited as a key factor for businesses looking to cater to diverse customer preferences.
- Users say that Planet Payments shines in "Split Payments" with a score of 8.8, while PayPal scores 8.4. Reviewers mention that this feature is particularly beneficial for businesses that need to divide payments among multiple parties, such as marketplaces.
- Reviewers mention that PayPal's "Mobile Payments" feature is rated at 9.2, making it a preferred choice for businesses that prioritize mobile transactions. In contrast, Planet Payments scores 8.6, indicating that while it is competent, it may not be as optimized for mobile use.
- Users on G2 report that Planet Payments has a better "Processing Fees" score of 8.1 compared to PayPal's lower score of 6.5. Reviewers mention that lower fees can significantly impact the bottom line for small businesses, making Planet Payments a more cost-effective option in this regard.
Pricing
Entry-Level Pricing
PayPal Payments
On Website - Basic
$0
per month
- Accept credit cards and PayPal on your site
- Swipe cards in your store and on the go
- Create and email invoices for fast payment
Planet Payments
No pricing availableFree Trial
PayPal Payments
No trial information availablePlanet Payments
No trial information availableRatings
Meets Requirements
9.0
2,074
8.2
13
Ease of Use
9.0
2,100
8.6
13
Ease of Setup
8.8
564
8.3
6
Ease of Admin
8.4
321
8.1
6
Quality of Support
8.3
1,959
8.8
13
Has the product been a good partner in doing business?
8.1
318
8.3
6
Product Direction (% positive)
8.2
2,047
10.0
14
Features by Category
Payment Options
Feature Not Available
8.3
9
Feature Not Available
7.7
8
9.0
1568
8.3
9
9.2
1591
8.3
10
8.4
1162
8.2
10
8.4
1085
8.8
7
Feature Not Available
8.7
9
8.9
527
7.9
12
9.0
557
8.5
12
Administration
Feature Not Available
8.5
11
Feature Not Available
8.3
11
8.5
1487
8.6
11
8.5
1342
7.6
9
Feature Not Available
8.2
10
8.5
456
8.5
11
8.4
449
8.6
11
8.3
438
8.5
11
Security
8.6
625
Not enough data
Feature Not Available
7.8
10
8.6
1147
8.7
9
8.8
1329
8.1
9
8.6
452
8.2
10
Development
8.3
1265
8.7
10
Feature Not Available
8.5
10
8.4
1086
8.1
7
8.7
1184
8.7
9
Platform
8.9
1443
8.5
10
8.9
1326
8.5
9
8.8
1305
7.8
10
8.7
1060
8.3
10
8.6
1053
8.3
10
Feature Not Available
8.2
10
8.5
449
8.5
11
8.8
465
8.3
12
Agentic AI - Payment Gateways
8.6
47
Not enough data
8.2
46
Not enough data
8.3
46
Not enough data
Installment Payment and Buy Now Pay Later (BNPL)Hide 11 FeaturesShow 11 Features
8.6
184
Not enough data
Administration - Installment Payment and Buy Now Pay Later (BNPL)
8.9
162
Not enough data
8.9
156
Not enough data
8.7
162
Not enough data
8.5
150
Not enough data
Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)
8.8
163
Not enough data
8.8
163
Not enough data
8.8
149
Not enough data
8.7
153
Not enough data
Agentic AI - Installment Payment and Buy Now Pay Later (BNPL) features
8.4
15
Not enough data
8.2
15
Not enough data
8.3
15
Not enough data
Payment Processing
9.3
204
8.3
6
9.0
195
8.7
5
9.3
204
8.6
6
9.1
193
8.7
5
Administration
8.9
191
8.7
5
9.0
193
8.7
5
7.6
203
8.1
6
8.8
184
8.7
5
8.5
456
8.5
11
8.4
449
8.6
11
8.3
438
8.5
11
Payment Options
8.9
527
7.9
12
9.0
557
8.5
12
Security
8.6
452
8.2
10
Platform
8.5
449
8.5
11
8.8
465
8.3
12
Architecture
8.6
30
Not enough data
8.7
31
Not enough data
8.9
31
Not enough data
Processing
9.0
31
Not enough data
8.9
31
Not enough data
8.8
31
Not enough data
9.0
31
Not enough data
9.1
31
Not enough data
Risk & Compliance
8.4
30
Not enough data
8.7
31
Not enough data
8.8
31
Not enough data
Analytics
8.8
31
Not enough data
8.8
31
Not enough data
8.2
31
Not enough data
Agentic AI - Payments Orchestration
9.1
22
Not enough data
9.1
23
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
PayPal Payments and Planet Payments are categorized as Payments Orchestration, Payment Processing, and Payment Gateways
Unique Categories
PayPal Payments is categorized as SAP Store and Installment Payment and Buy Now Pay Later (BNPL)
Planet Payments has no unique categories
Reviews
Reviewers' Company Size
PayPal Payments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Planet Payments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
6.8%
Information Technology and Services
6.6%
Computer Software
6.6%
Retail
5.7%
Internet
3.9%
Other
70.4%
Information Technology and Services
42.9%
Textiles
7.1%
Online Media
7.1%
Internet
7.1%
Environmental Services
7.1%
Other
28.6%
Alternatives
Discussions
Allow visa gift card
8 Comments
AH
I used to know about Visa card and virtual master card on paypal 2 years ago...Possibly good and also accept payments on main and data endRead more
PayPal Is NOt Returning USD 40,000 they kept for 180 Days After account suspension
7 Comments
LK
It is possible to get money back, if they Took it from you. Check here:
https://aupdamages.com
Select your country and get Information on how to...Read more
how to add money to paypal
5 Comments
RZ
You must log in to your bank account and link it to PayPal after verifying it through stripe opt a OTP.Read more
Planet Payments has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
