Compare PayPal Payments and Planet Payments
Featured Products
At a Glance
Market Segments
Small-Business (64.7% of reviews)
Small-Business (71.4% of reviews)
Entry-Level Pricing
$0 per month
No pricing available
PayPal Payments
Star Rating
(2,731)4.4 out of 5
Market Segments
Small-Business (64.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 3 pricing plans
Planet Payments
Star Rating
(14)4.4 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Planet Payments
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that PayPal Payments excels in user experience, with many highlighting its quick and seamless payment process. Users appreciate how it integrates naturally into the customer payment journey, making checkout feel straightforward and familiar.
- Users say that Planet Payments offers strong international capabilities, particularly for businesses needing multi-currency solutions. Reviewers commend its global payment processing features, which can help merchants increase revenue by catering to a wider audience.
- According to verified reviews, PayPal Payments stands out for its rapid payment receipt and easy transfer to local bank accounts, with users noting that payments can be received in seconds. This efficiency is a significant advantage for small businesses looking to manage cash flow effectively.
- Reviewers mention that while Planet Payments has a solid support reputation, PayPal Payments generally receives higher marks for overall support quality. Users have expressed satisfaction with PayPal's customer service, although some have noted that Planet Payments' support team is polite and professional.
- G2 reviewers highlight that PayPal Payments has a substantial lead in market presence, with a significantly higher number of reviews compared to Planet Payments. This suggests a more established user base and potentially more reliable feedback on its features and performance.
- Users report that while both platforms have similar star ratings, PayPal Payments consistently outperforms in key usability metrics, such as ease of setup and overall satisfaction. Many users find it easier to navigate and implement compared to Planet Payments, which can be crucial for small businesses with limited resources.
Pricing
Entry-Level Pricing
PayPal Payments
On Website - Basic
$0
per month
- Accept credit cards and PayPal on your site
- Swipe cards in your store and on the go
- Create and email invoices for fast payment
Planet Payments
No pricing availableFree Trial
PayPal Payments
No trial information availablePlanet Payments
No trial information availableRatings
Meets Requirements
9.0
2,222
8.2
13
Ease of Use
9.1
2,252
8.6
13
Ease of Setup
8.9
712
8.3
6
Ease of Admin
8.4
330
8.1
6
Quality of Support
8.3
2,098
8.8
13
Has the product been a good partner in doing business?
8.1
327
8.3
6
Product Direction (% positive)
8.3
2,191
10.0
14
Features by Category
Payment Options
Feature Not Available
8.3
9
Feature Not Available
7.7
8
9.0
1610
8.3
9
9.2
1627
8.3
10
8.4
1178
8.2
10
8.4
1109
8.8
7
Feature Not Available
8.7
9
9.0
606
7.9
12
9.1
624
8.5
12
Administration
Feature Not Available
8.5
11
Feature Not Available
8.3
11
8.5
1519
8.6
11
8.6
1364
7.6
9
Feature Not Available
8.2
10
8.6
496
8.5
11
8.5
478
8.6
11
8.4
466
8.5
11
Security
8.6
647
Not enough data
Feature Not Available
7.8
10
8.7
1170
8.7
9
8.8
1360
8.1
9
8.7
482
8.2
10
Development
8.4
1290
8.7
10
Feature Not Available
8.5
10
8.5
1109
8.1
7
8.7
1208
8.7
9
Platform
8.9
1470
8.5
10
8.9
1349
8.5
9
8.9
1328
7.8
10
8.7
1084
8.3
10
8.6
1075
8.3
10
Feature Not Available
8.2
10
8.6
476
8.5
11
8.8
505
8.3
12
Agentic AI - Payment Gateways
9.1
70
Not enough data
8.8
69
Not enough data
8.9
69
Not enough data
Installment Payment and Buy Now Pay Later (BNPL)Hide 11 FeaturesShow 11 Features
9.1
221
Not enough data
Administration - Installment Payment and Buy Now Pay Later (BNPL)
9.1
188
Not enough data
9.1
181
Not enough data
8.9
186
Not enough data
8.7
173
Not enough data
Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)
9.0
190
Not enough data
8.9
188
Not enough data
9.0
174
Not enough data
8.9
178
Not enough data
Agentic AI - Installment Payment and Buy Now Pay Later (BNPL) features
9.5
38
Not enough data
9.3
38
Not enough data
9.4
38
Not enough data
Payment Processing
9.3
267
8.3
6
9.2
238
8.7
5
9.3
246
8.6
6
9.2
254
8.7
5
Administration
9.0
226
8.7
5
9.1
238
8.7
5
7.5
284
8.1
6
8.9
211
8.7
5
8.6
496
8.5
11
8.5
478
8.6
11
8.4
466
8.5
11
Payment Options
9.0
606
7.9
12
9.1
624
8.5
12
Security
8.7
482
8.2
10
Platform
8.6
476
8.5
11
8.8
505
8.3
12
Architecture
9.2
49
Not enough data
9.1
48
Not enough data
9.5
51
Not enough data
Processing
9.4
51
Not enough data
9.4
51
Not enough data
9.3
50
Not enough data
9.5
50
Not enough data
9.5
50
Not enough data
Risk & Compliance
9.1
48
Not enough data
9.2
50
Not enough data
9.4
50
Not enough data
Analytics
9.3
50
Not enough data
9.4
50
Not enough data
9.0
50
Not enough data
Agentic AI - Payments Orchestration
9.5
41
Not enough data
9.6
41
Not enough data
Agentic AI - SAP Store
9.7
18
Not enough data
9.7
18
Not enough data
9.8
18
Not enough data
9.8
18
Not enough data
9.9
18
Not enough data
9.8
18
Not enough data
9.9
18
Not enough data
Categories
Categories
Shared Categories
PayPal Payments and Planet Payments are categorized as Payments Orchestration, Payment Processing, and Payment Gateways
Unique Categories
PayPal Payments is categorized as SAP Store and Installment Payment and Buy Now Pay Later (BNPL)
Planet Payments has no unique categories
Reviews
Reviewers' Company Size
PayPal Payments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Planet Payments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
6.9%
Marketing and Advertising
6.8%
Computer Software
6.7%
Retail
5.4%
Internet
3.7%
Other
70.5%
Information Technology and Services
42.9%
Textiles
7.1%
Online Media
7.1%
Internet
7.1%
Environmental Services
7.1%
Other
28.6%
Alternatives
Discussions
What is PayPal Credit used for?
8 Comments
SR
Instead of using your main bank card online, you can use the PayPal credit card, keeping your bank details more private.Read more
Allow visa gift card
8 Comments
US
I think there is a reason why not only PayPal but other services also doesn't allow Visa gift card because I also have tried with many other services.Read more
PayPal Is NOt Returning USD 40,000 they kept for 180 Days After account suspension
7 Comments
JL
I have one similar story - https://www.reddit.com/r/paypal/comments/jeuc6o/victory_funds_returned_after_a_long_battle_with/Read more
Planet Payments has no discussions with answers
