Users report that Salesforce Order Management excels in ease of use with a score of 8.5, while Oracle Order Management Cloud falls behind with a score of 7.8. Reviewers mention that Salesforce's intuitive interface simplifies order processing, making it more accessible for teams.
Reviewers say that Salesforce Order Management shines in shipping and order tracking, scoring 9.1 and 8.8 respectively. In contrast, Oracle's tracking features are perceived as less robust, with users noting that the shipping capabilities are not as streamlined, leading to potential delays in order fulfillment.
G2 users highlight the superior quality of support provided by Salesforce Order Management, which received a score of 8.8. Users on G2 mention that Oracle's support, with a score of 6.5, often lacks responsiveness, making it challenging to resolve issues quickly.
Users say that Salesforce's inventory management features, particularly in stock levels and reserving goods, are highly rated at 9.2 and 8.9 respectively. Reviewers mention that Oracle's inventory management is less effective, with some users expressing frustration over the lack of real-time updates.
Reviewers mention that Salesforce Order Management's subscription management features, such as automatic payments and payment data, score impressively at 9.0 and 8.8. In contrast, Oracle's payment gateway features are seen as less flexible, which can complicate billing processes for users.
Users report that Salesforce's product direction is viewed positively at 8.1, indicating a strong commitment to continuous improvement. Conversely, Oracle's product direction score of 8.7 suggests that while it is positive, users feel less confident about future enhancements compared to Salesforce.
Pricing
Entry-Level Pricing
Oracle Order Management Cloud
No pricing available
Salesforce Order Management
No pricing available
Free Trial
Oracle Order Management Cloud
No trial information available
Salesforce Order Management
No trial information available
Ratings
Meets Requirements
8.7
9
8.9
60
Ease of Use
7.8
9
8.3
102
Ease of Setup
5.3
5
7.8
76
Ease of Admin
5.7
5
7.9
25
Quality of Support
6.5
9
8.8
59
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