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Compare Oracle Order Management Cloud and Salesforce Order Management 
At a Glance
Market Segments
Enterprise (53.8% of reviews)
Mid-Market (44.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Oracle Order Management Cloud
Star Rating
(13)3.3 out of 5
Market Segments
Enterprise (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Oracle Order Management CloudSalesforce Order Management
Star Rating
(119)4.2 out of 5
Market Segments
Mid-Market (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salesforce Order ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Order Management excels in user satisfaction, boasting a significantly higher overall score compared to Oracle Order Management Cloud. Users appreciate its seamless integration with other Salesforce products, which enhances the order management experience.
- Users say that Salesforce Order Management offers a powerful solution for managing invoicing and inventory tasks, with features that allow for a unified order lifecycle management. This capability stands out, especially for businesses looking to streamline their order-to-cash processes.
- Reviewers mention that the implementation process for Salesforce Order Management is notably quick and intuitive, making it easier for teams to get up and running. In contrast, Oracle Order Management Cloud faces challenges in setup, with users highlighting a more complex onboarding experience.
- According to verified reviews, Salesforce Order Management provides a comprehensive self-service portal for customers, enabling them to track orders and manage returns efficiently. This feature is particularly praised for enhancing customer satisfaction and reducing the workload on service agents.
- Users highlight that while Oracle Order Management Cloud has strengths in handling EDI transactions and structured order formats, it falls short in overall user experience and support quality. Many users express a desire for more responsive customer service and easier navigation within the platform.
- G2 reviewers note that Salesforce Order Management consistently meets user requirements with a high satisfaction rate, while Oracle Order Management Cloud, despite its solid market presence, struggles to match the same level of user approval, particularly in ease of use and administrative tasks.
Pricing
Entry-Level Pricing
Oracle Order Management Cloud
No pricing availableSalesforce Order Management
No pricing availableFree Trial
Oracle Order Management Cloud
No trial information availableSalesforce Order Management
No trial information availableRatings
Meets Requirements
8.7
9
8.9
60
Ease of Use
7.8
9
8.3
102
Ease of Setup
5.3
5
7.8
76
Ease of Admin
5.7
5
7.9
25
Quality of Support
6.5
9
8.8
59
Has the product been a good partner in doing business?
7.3
5
8.4
25
Product Direction (% positive)
8.7
9
8.3
62
Features by Category
Order Entry
Not enough data
8.6
37
Not enough data
8.7
37
Not enough data
8.6
36
Order Tracking
Not enough data
9.1
36
Not enough data
8.9
37
Not enough data
8.3
36
Inventory Management
Not enough data
9.2
34
Not enough data
8.8
35
Not enough data
8.9
34
Customer Management
Not enough data
9.3
34
Not enough data
8.8
36
Not enough data
9.4
35
Subscription Management
Not enough data
8.9
35
Not enough data
8.8
32
Not enough data
8.9
33
Not enough data
9.0
33
Agentic AI - Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Oracle Order Management Cloud and Salesforce Order Management are categorized as Order Management
Unique Categories
Oracle Order Management Cloud has no unique categories
Salesforce Order Management has no unique categories
Reviews
Reviewers' Company Size
Oracle Order Management Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Order Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
15.4%
Aviation & Aerospace
15.4%
Sports
7.7%
Real Estate
7.7%
Market Research
7.7%
Other
46.2%
Information Technology and Services
12.9%
Retail
10.3%
Computer Software
6.9%
Accounting
6.0%
Financial Services
5.2%
Other
58.6%
Alternatives
Discussions
Oracle Order Management Cloud has no discussions with answers
Salesforce Order Management has no discussions with answers
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