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Compare OpenText Fax (RightFax) and Upland InterFAX 
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At a Glance
Market Segments
Enterprise (55.0% of reviews)
Small-Business (51.2% of reviews)
Entry-Level Pricing
No pricing available
$9.95 Per Month
OpenText Fax (RightFax)
Star Rating
(22)4.1 out of 5
Market Segments
Enterprise (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpenText Fax (RightFax)Upland InterFAX
Star Rating
(127)4.6 out of 5
Market Segments
Small-Business (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
$9.95 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Upland InterFAX excels in user-friendliness, with many users appreciating its straightforward setup and intuitive interface. One user highlighted how easy it is to send outbound faxes directly from Outlook, which streamlines their workflow significantly.
- According to verified reviews, OpenText Fax (RightFax) is praised for its robust integration capabilities, allowing seamless connections with both digital and traditional fax systems. Users have noted its flexibility in handling high volumes of faxes, making it a strong choice for businesses with diverse faxing needs.
- Users say that Upland InterFAX's simplicity is a major advantage, as it typically requires minimal ongoing monitoring after the initial setup. This ease of use is particularly beneficial for teams that need to focus on their core tasks without getting bogged down by complex fax management.
- Reviewers mention that OpenText Fax (RightFax) can be a bit challenging for some users when it comes to matching specific workflow requirements. While it offers extensive features, some users have experienced configuration difficulties that may require additional training or support.
- G2 reviewers highlight the quality of support provided by Upland InterFAX, with many users expressing satisfaction with the responsiveness and helpfulness of the support team. This level of service can be crucial for businesses that rely heavily on fax communications.
- According to recent feedback, OpenText Fax (RightFax) is recognized for its strong performance in enterprise environments, where its ability to integrate with existing systems and handle large volumes of faxes is particularly valued. However, it may not be as accessible for smaller businesses compared to Upland InterFAX, which caters more to small business needs.
Pricing
Entry-Level Pricing
OpenText Fax (RightFax)
No pricing availableUpland InterFAX
Fax + 200
$9.95
Per Month
- 100 inbound pages
- 100 outbound pages
- Local fax number included
Free Trial
OpenText Fax (RightFax)
No trial information availableUpland InterFAX
Free Trial is available
Ratings
Meets Requirements
8.4
19
9.4
121
Ease of Use
8.1
19
9.3
125
Ease of Setup
7.7
11
9.3
102
Ease of Admin
8.3
11
9.1
56
Quality of Support
7.9
17
9.3
112
Has the product been a good partner in doing business?
7.0
11
9.2
53
Product Direction (% positive)
8.8
19
8.9
123
Features by Category
Documents
Not enough data
7.6
109
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Online Fax
Not enough data
7.0
5
Not enough data
8.1
7
Sending
10.0
5
9.3
115
Not enough data
8.8
112
Not enough data
8.9
109
Not enough data
8.8
111
Not enough data
8.4
109
9.7
5
8.8
109
Categories
Categories
Shared Categories
OpenText Fax (RightFax) and Upland InterFAX are categorized as Online Fax
Unique Categories
OpenText Fax (RightFax) has no unique categories
Upland InterFAX has no unique categories
Reviews
Reviewers' Company Size
OpenText Fax (RightFax)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upland InterFAX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
25.0%
Hospital & Health Care
25.0%
Information Technology and Services
10.0%
Utilities
5.0%
Medical Practice
5.0%
Other
30.0%
Hospital & Health Care
22.8%
Medical Practice
8.7%
Health, Wellness and Fitness
8.7%
Accounting
7.1%
Information Technology and Services
6.3%
Other
46.5%
Discussions
OpenText Fax (RightFax) has no discussions with answers
Upland InterFAX has no discussions with answers
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