Users report that XM Fax has a solid document storage feature with a score of 9.4, which allows for easy access and management of sent and received faxes, while iFax, with a score of 9.2, also offers good storage but lacks some advanced organizational tools that XM Fax provides.
Reviewers mention that iFax excels in ease of use, scoring 9.9 compared to XM Fax's 9.2, highlighting its intuitive interface and straightforward navigation, making it particularly appealing for small businesses with less technical expertise.
G2 users indicate that XM Fax's document signature feature scored 8.3, which some found lacking in flexibility compared to iFax's 9.2, where users appreciate the ease of adding signatures directly within the platform, streamlining the signing process.
Users on G2 report that both products offer unlimited sending capabilities, but XM Fax scored slightly higher at 9.3, with reviewers noting its reliability in sending large volumes of faxes without interruptions, while iFax scored 9.1, with some users mentioning occasional delays during peak times.
Reviewers say that the alert system in iFax, scoring 9.5, is more robust than XM Fax's 9.1, with users appreciating the timely notifications for sent and received faxes, which helps in maintaining workflow efficiency.
Users report that both products have strong cross-platform sending capabilities, with XM Fax scoring 9.3 and iFax at 9.4, but iFax is often praised for its seamless integration with mobile devices, making it a preferred choice for users who need to send faxes on the go.
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