Users report that while both Mastering and Sapling have similar ease of use ratings (7.7), Mastering's overall user experience is hindered by its lower quality of support (5.4), which reviewers mention can lead to frustration when seeking assistance.
Reviewers mention that Sapling excels in customer support, with a quality rating of 8.5, making it a preferred choice for users who value responsive help and guidance during their learning process.
G2 users highlight that Mastering's product direction rating (4.6) indicates a lack of confidence in future updates and improvements, whereas Sapling's higher rating (6.5) suggests a more promising trajectory for enhancements and new features.
Users on G2 report that Sapling's course management features are more robust, allowing for better tracking of course completion and progress reports, which is essential for educators and administrators.
Reviewers mention that Mastering's integration capabilities are limited compared to Sapling, which offers seamless integration with various Education ERP systems, enhancing its usability in diverse educational environments.
Users say that while both platforms offer course authoring tools, Sapling's features are more intuitive and user-friendly, making it easier for educators to create and manage content effectively.
Pricing
Entry-Level Pricing
Mastering
No pricing available
Sapling
No pricing available
Free Trial
Mastering
No trial information available
Sapling
No trial information available
Ratings
Meets Requirements
7.4
13
8.5
10
Ease of Use
7.7
13
7.7
10
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
5.4
12
8.5
8
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