Compare MasterControl Quality Management System and Matrix Req 
At a Glance
Market Segments
Mid-Market (65.1% of reviews)
Small-Business (44.4% of reviews)
Entry-Level Pricing
Contact Us Per Year
€610.00 3 Users Per Month
MasterControl Quality Management System
Star Rating
(505)4.3 out of 5
Market Segments
Mid-Market (65.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about MasterControl Quality Management SystemMatrix Req
Star Rating
(27)4.2 out of 5
Market Segments
Small-Business (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
€610.00 3 Users Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MasterControl Quality Management System excels in providing a comprehensive suite of features for quality management, with users highlighting its ability to transform compliance and document control processes. Many appreciate its user-friendly interface and frequent updates based on customer feedback.
- Users say that Matrix Req is particularly strong in document traceability and interlinking, making it easy to manage related documents. However, some users note a learning curve, indicating that while the software is user-friendly, it may take time to fully grasp all its functionalities.
- Reviewers mention that MasterControl's implementation process is generally smooth, with many users praising its intuitive onboarding experience. This contrasts with Matrix Req, where some users have expressed that configuring workflows from scratch can be challenging, despite the flexibility it offers.
- According to verified reviews, MasterControl Quality Management System has a significantly higher overall satisfaction score compared to Matrix Req, reflecting a broader consensus among users about its effectiveness and reliability in meeting quality management needs.
- Users highlight that while Matrix Req offers great customer support, MasterControl's support is also well-regarded, with users appreciating the responsiveness to feature requests. However, MasterControl's support quality is rated slightly lower, indicating room for improvement in this area.
- G2 reviewers note that both products have their strengths in specific functionalities, such as document control and quality processes, but MasterControl's overall performance and user satisfaction ratings suggest it may be a more robust choice for organizations looking for a comprehensive quality management solution.
Pricing
Entry-Level Pricing
MasterControl Quality Management System
Quality Excellence
Contact Us
Per Year
With all your quality and compliance data in one place, your entire organization can move faster and be more responsive. You’ll also have the new tools and business intelligence that will help you increase profitability and drive business excellence.
- Documents and Change
- Training and Exams
- Incidents and Corrective Actions (CA)
Matrix Req
Team
€610.00
3 Users Per Month
Scale collaboration and gain efficient review workflows to expedite document design and quality process reviews.
- Requirements and test management
- Fully integrated risk management
- DHF-ready traceability
Free Trial
MasterControl Quality Management System
No trial information availableMatrix Req
Free Trial is available
Ratings
Meets Requirements
8.6
425
8.6
23
Ease of Use
7.8
443
7.3
24
Ease of Setup
7.6
319
7.7
17
Ease of Admin
8.0
317
8.2
15
Quality of Support
8.6
420
9.2
22
Has the product been a good partner in doing business?
8.8
317
8.7
15
Product Direction (% positive)
9.2
417
8.6
25
Features by Category
Quality Management
7.1
62
8.6
22
6.7
64
8.6
17
6.9
60
6.2
15
7.0
59
7.9
21
Quality System
6.8
62
6.3
19
7.4
66
6.7
19
8.5
73
8.9
22
7.9
68
8.1
18
Usability
8.3
8
Not enough data
8.3
8
Not enough data
7.1
8
Not enough data
Reporting
8.1
8
Not enough data
7.5
8
Not enough data
7.7
8
Not enough data
Generative AI
6.3
5
Not enough data
6.3
5
Not enough data
Nonconformance
7.6
253
|
Verified
Not enough data
7.6
264
|
Verified
Not enough data
7.6
260
|
Verified
Not enough data
Quality system
8.8
290
|
Verified
Not enough data
8.2
286
|
Verified
Not enough data
6.8
285
|
Verified
Not enough data
Risk Management
7.1
240
|
Verified
Not enough data
6.9
234
|
Verified
Not enough data
6.8
232
|
Verified
Not enough data
Inspection Management
7.3
269
|
Verified
Not enough data
8.0
278
|
Verified
Not enough data
7.5
257
|
Verified
Not enough data
Compliance
Feature Not Available
Not enough data
6.9
210
|
Verified
Not enough data
7.0
215
|
Verified
Not enough data
Platform
7.3
227
|
Verified
Not enough data
8.5
250
|
Verified
Not enough data
6.6
228
|
Verified
Not enough data
7.6
260
|
Verified
Not enough data
Services
7.9
260
|
Verified
Not enough data
8.2
266
|
Verified
Not enough data
8.6
268
|
Verified
Not enough data
8.4
244
|
Verified
Not enough data
Content Management
8.3
5
Not enough data
8.6
6
Not enough data
9.4
6
Not enough data
8.1
6
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
9.2
6
Not enough data
Regulatory Compliance
7.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Regulatory Information Management (RIM) SystemsHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Regulatory Affairs
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Monitoring - IT Risk Management
Not enough data
Not enough data
Agentic AI - IT Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Workflows - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.3
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
8.3
5
Not enough data
Workflow
9.0
5
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
Platform
8.7
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
MasterControl Quality Management System and Matrix Req are categorized as Medical QMS
Unique Categories
MasterControl Quality Management System is categorized as Regulatory Information Management (RIM) Systems, Electronic Trial Master File (eTMF), Complaint Management, IT Risk Management, Quality Management (QMS), Enterprise Content Management (ECM), Operational Risk Management, and Audit Management
Matrix Req has no unique categories
Reviews
Reviewers' Company Size
MasterControl Quality Management System
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Matrix Req
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Pharmaceuticals
36.1%
Medical Devices
25.3%
Biotechnology
14.2%
Hospital & Health Care
5.0%
Manufacturing
3.8%
Other
15.6%
Medical Devices
81.5%
Biotechnology
7.4%
Health, Wellness and Fitness
3.7%
Alternative Medicine
3.7%
Accounting
3.7%
Other
0.0%
Alternatives
Discussions
What is MasterControl Quality Management System used for?
1 Comment
JV
It is used for preparing, modifying, reviewing, approving and controlling documented information. Mostly used to store the documented information. For...Read more
MasterControl Quality Management System has no more discussions with answers
Matrix Req has no discussions with answers
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